CPT Customer Specialist Jobs
Customer Specialist jobs on CPT let F-1 students apply classroom training in communication, service operations, and customer relationship management to real work environments. Your DSO must authorize CPT before your start date, and the role must tie directly to your degree program. Part-time CPT (under 20 hours per week) keeps your full-time enrollment requirement intact.
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Get Access To All JobsINTRODUCTION
The Emergency Response Call Intake Specialist internship program is designed for students interested in maintaining a sustainable environment. The intern will be responsible for assisting the team with answering and triaging incoming calls related to environmental emergencies and incidents. This role is the first point of contact in the response process and requires accuracy, urgency, and professionalism in collecting critical information, initiating documentation, and communicating with internal teams. Interns can expect to participate in networking events and complete a final presentation at the conclusion of the program. We are searching for a reliable and team-oriented individual with an excellent commitment to safety to join our growing team during the Summer of 2026!
Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
WHY WORK FOR CLEAN HARBORS?
- Health and Safety is our #1 priority, and we live it 3-6-5!
- Focus on maintaining sustainability and cleaning the Earth
- Competitive Pay $20/ HR
- Positive and safe work environments
- Opportunities for growth and development for all the stages of your career
BASIC QUALIFICATIONS
- Requires a High School Diploma or equivalent
- Must be pursuing a bachelor’s or advanced degree in an applicable discipline, Business Management, Accounting, Project Management, Emergency Management, etc. and be in their Junior or Senior year.
- Must have a valid Driver’s License and reliable transportation
- Successfully complete a background check, drug test, and physical, by position
- Ability to perform physical functions per job requirements
Responsibilities
- Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times
- Assist with answering incoming emergency and non-emergency calls in a professional and timely manner
- Help document incident details accurately in internal systems (ALERT)
- Support routing calls to the appropriate team based on urgency and type of event
- Help track active calls and provide updates until they are handed off to the response team
- Gather key information from callers (location, incident details, materials involved, safety concerns)
- Maintain clear communication logs and assist with required documentation
- Communicate with clients and internal teams to help keep everyone informed
- Return calls, emails, and messages promptly to support timely service
- Monitor ongoing situations and assist with sharing updates as needed
- Follow company guidelines to maintain professionalism, accuracy, and confidentiality
- Attend Networking events within the internship program
- Complete a final project presentation
- All other duties as assigned
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.
Clean Harbors is a Military & Veteran friendly company.
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
INTRODUCTION
The Emergency Response Call Intake Specialist internship program is designed for students interested in maintaining a sustainable environment. The intern will be responsible for assisting the team with answering and triaging incoming calls related to environmental emergencies and incidents. This role is the first point of contact in the response process and requires accuracy, urgency, and professionalism in collecting critical information, initiating documentation, and communicating with internal teams. Interns can expect to participate in networking events and complete a final presentation at the conclusion of the program. We are searching for a reliable and team-oriented individual with an excellent commitment to safety to join our growing team during the Summer of 2026!
Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
WHY WORK FOR CLEAN HARBORS?
- Health and Safety is our #1 priority, and we live it 3-6-5!
- Focus on maintaining sustainability and cleaning the Earth
- Competitive Pay $20/ HR
- Positive and safe work environments
- Opportunities for growth and development for all the stages of your career
BASIC QUALIFICATIONS
- Requires a High School Diploma or equivalent
- Must be pursuing a bachelor’s or advanced degree in an applicable discipline, Business Management, Accounting, Project Management, Emergency Management, etc. and be in their Junior or Senior year.
- Must have a valid Driver’s License and reliable transportation
- Successfully complete a background check, drug test, and physical, by position
- Ability to perform physical functions per job requirements
Responsibilities
- Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times
- Assist with answering incoming emergency and non-emergency calls in a professional and timely manner
- Help document incident details accurately in internal systems (ALERT)
- Support routing calls to the appropriate team based on urgency and type of event
- Help track active calls and provide updates until they are handed off to the response team
- Gather key information from callers (location, incident details, materials involved, safety concerns)
- Maintain clear communication logs and assist with required documentation
- Communicate with clients and internal teams to help keep everyone informed
- Return calls, emails, and messages promptly to support timely service
- Monitor ongoing situations and assist with sharing updates as needed
- Follow company guidelines to maintain professionalism, accuracy, and confidentiality
- Attend Networking events within the internship program
- Complete a final project presentation
- All other duties as assigned
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.
Clean Harbors is a Military & Veteran friendly company.
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
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Get Access To All JobsCustomer Specialist CPT: Frequently Asked Questions
Does a Customer Specialist role qualify for CPT authorization?
It qualifies if the role directly connects to your degree program's curriculum. Customer Specialist work typically intersects with business administration, communications, marketing, or management programs. Your DSO makes the final call, so bring documentation showing which specific course or program requirement the role fulfills. A job description alone isn't enough.
Can I work full-time as a Customer Specialist on CPT?
Full-time CPT is permitted, but using it for 12 cumulative months or more permanently eliminates your OPT eligibility after graduation. Most F-1 students in Customer Specialist roles choose part-time CPT (under 20 hours per week) to preserve OPT. Confirm your cumulative CPT months with your DSO before accepting a full-time offer.
How do I find Customer Specialist employers who will hire F-1 CPT students?
Migrate Mate lets you search Customer Specialist openings filtered by employers with F-1 work authorization history. Prioritizing companies that have previously hired international students reduces friction during the offer stage, since their HR teams already understand CPT authorization requirements and I-20 documentation.
What happens if my CPT end date is before my Customer Specialist contract ends?
You must stop working immediately when your CPT authorization expires. Working beyond the I-20 end date constitutes unauthorized employment and puts your F-1 status at risk. Before your end date, return to your DSO with an extended offer letter to request a CPT extension. Don't wait until the final week.
Will CPT experience as a Customer Specialist count toward future H-1B sponsorship?
CPT work experience is valid U.S. employment history and counts toward H-1B visa specialty occupation evidence. Customer Specialist roles that involve complex client management, analytics, or operations can support an H-1B petition, provided the employer files a Labor Condition Application through DOL and the role meets USCIS specialty occupation standards at that time.