CPT Enterprise Customer Success Jobs
Enterprise Customer Success jobs involve managing complex client relationships, driving product adoption, and coordinating cross-functional teams, work that maps directly to business, communication, and management curricula. CPT authorization requires your DSO to confirm the role is an integral part of your degree program before your start date.
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We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)
Our Mission: To actively connect people to their next great opportunity.
Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects job seekers with millions of businesses of all sizes through innovative mobile app, web, and email services, as well as partnerships with the best job sites on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.
Summary Of Job
The internal title of this role is referred to as a Product Strategist at ZipRecruiter. The requirements and responsibilities align with a sales engineer role. The product strategist will work directly with assigned Enterprise sales teams as a strategic partner throughout the client lifecycle. This partnership will increase probability of winning new deals or deal renewals, increase Enterprise client retention, and accelerate sales revenue growth.
Key focuses:
- Integral part of the pre-sales and process for key accounts, meeting with customers on calls and in-person, as needed to perform Discovery
- Develop rapport as a product and industry expert, both internally and externally
- Lead technical and complex discovery to ensure we have a holistic and accurate understanding of a customer’s needs/challenges and requirements
- Lead the design of deal strategy, pricing, and proposal
- Analyze industry and performance data to develop data-driven client narratives
- Share insights and recommendations internally with marketing, product, operations, finance, sales and leadership
Minimum Requirements:
- 5+ years experience in a client-facing role with Fortune 1000 companies
- Excellent communicator with strong skills to effectively write, speak, educate, and persuade at all levels
- Expert problem solving backed by innate curiosity
- Adept at writing documentation, presenting strategy, and communicating technical concepts to non-technical team members
- Data-driven mindset to help our customers understand how to think about performance
- Proven ability to lead teams and work cross-functionally in a highly collaborative environment
- Strategic thinker with strong project management skills
- Consultative approach to selling
- Highly analytical
- Data-driven storyteller
- Experience in Job-advertising or Digital-advertising industries highly favored
- Detail-oriented, organized, and strong time-management skills
- Ability to learn quickly, adapt to feedback, and work in a rapidly changing environment
- Easily builds rapport and establishes relationships with customers and colleagues
- Listens patiently, probing for and clarifying to get necessary details
- Excellent problem-solving skills working in ambiguity and limited direction
- Advanced knowledge of Google G Suite and MS Office Suite (Word, Excel, PPT)
As part of our team you’ll enjoy:
- Competitive salary
- Exceptional benefits package
- Flexible Vacation & Paid Time Off
- Employer-matched 401(k) plan
Category: Sales & Biz Dev
The US base salary range for this full-time position is $125,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.
ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.
Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice
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Get Access To All JobsEnterprise Customer Success CPT: Frequently Asked Questions
Does an Enterprise Customer Success role qualify for CPT?
Yes, if your school's DSO confirms the work is an integral part of your curriculum. Enterprise Customer Success roles involve stakeholder communication, data analysis, and business process management, competencies directly tied to business, management, and communication degree programs. The key is documenting that connection in your CPT authorization request before your start date.
Can I do full-time CPT in an Enterprise Customer Success position without affecting OPT?
You can, but the timing matters. Using 12 or more months of full-time CPT eliminates your OPT eligibility entirely. Many enterprise CS roles require full-time availability, so talk to your DSO about structuring CPT part-time during the academic year and full-time only during breaks if preserving OPT for post-graduation matters to your H-1B visa transition plan.
How do I find Enterprise Customer Success employers who sponsor international students?
Migrate Mate filters Enterprise Customer Success openings by employers with documented CPT and OPT hiring history, so you're not guessing which companies have international hiring pipelines. Enterprise-stage companies with dedicated CS teams are also more likely to have in-house immigration support, which reduces processing delays when your authorization needs to move quickly.
What documentation does my employer need to provide for CPT authorization?
Your DSO typically needs a signed offer letter that includes your job title, start date, work location, weekly hours, and a description of your responsibilities. For Enterprise Customer Success roles, the letter should specifically name tasks like client onboarding, adoption metrics, or cross-functional coordination so your DSO can draw a clear line to your coursework.
Does working in Enterprise Customer Success on CPT help with future H-1B sponsorship?
CPT itself doesn't generate H-1B filing history, but your time in an enterprise CS role builds the work record and employer relationship that matter for sponsorship. Enterprise Customer Success typically qualifies as a specialty occupation under USCIS standards when the role requires a bachelor's degree in a specific field, which is the foundational requirement for an H-1B petition.