CPT Customer Service Jobs
Customer Service roles qualify for CPT when your program ties the work directly to coursework in communications, business, or consumer behavior, your DSO must authorize each position before you start. Many F-1 students in business, hospitality, and communications programs use CPT to build client-facing experience at retail brands, call centers, and SaaS companies.
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Get Access To All JobsINTRODUCTION
Forest River, Inc., the Nation’s largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening for high school intern interested in customer service training within a corporate setting.
Responsibilities
- Updating digital files
- Maintaining / posting manuals on our SharePoint site
- Creating content for trainings
- Emailing vendors for information
- Printing manuals and putting them together
- Learning Microsoft Dynamics AX and D365
- Updating and organizing training information
- Extracting data from misc. applications and manipulating data
- Scanning and filing documents
- Writing meeting notes
QUALIFICATIONS
- Basic computer skills
- Basic Microsoft Office skills
- Has a ready-to-learn attitude
- Has reliable transportation
- Good attendance
- Can work independently on tasks
Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.
INTRODUCTION
Forest River, Inc., the Nation’s largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening for high school intern interested in customer service training within a corporate setting.
Responsibilities
- Updating digital files
- Maintaining / posting manuals on our SharePoint site
- Creating content for trainings
- Emailing vendors for information
- Printing manuals and putting them together
- Learning Microsoft Dynamics AX and D365
- Updating and organizing training information
- Extracting data from misc. applications and manipulating data
- Scanning and filing documents
- Writing meeting notes
QUALIFICATIONS
- Basic computer skills
- Basic Microsoft Office skills
- Has a ready-to-learn attitude
- Has reliable transportation
- Good attendance
- Can work independently on tasks
Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.
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Get Access To All JobsCustomer Service CPT: Frequently Asked Questions
Does a Customer Service job qualify for CPT authorization?
It depends on how your program is structured. CPT requires the work to be an integral part of your curriculum, not just related to your field. A Customer Service role at a SaaS company can qualify for a business or communications student if your DSO can document the direct curricular connection. Generic retail or call center work with no academic tie-in is harder to authorize.
Can I do CPT at a company that has never hired an F-1 student before?
Yes. CPT authorization is issued by your school, not the employer. The company doesn't file anything with USCIS for CPT. You'll need a written offer letter or training agreement to present to your DSO, but the employer doesn't need prior F-1 experience. That said, you should confirm the employer is comfortable verifying your I-20 and EAD-equivalent authorization before your start date.
How do I find Customer Service employers who are open to CPT students?
Migrate Mate is the most direct way to find employers with documented F-1 hiring history for Customer Service roles. Many employers in retail, hospitality, and tech support hire CPT students regularly but don't advertise it in job postings. Filtering by companies with prior F-1 work authorization history narrows the field to employers who won't treat your status as an obstacle.
Does full-time CPT in a Customer Service role affect my OPT?
Yes, and this is one of the most common mistakes F-1 students make. If you complete 12 or more months of full-time CPT, defined as more than 20 hours per week, you lose your OPT eligibility entirely. Part-time CPT, regardless of total duration, does not affect OPT. If you're weighing a full-time Customer Service internship that runs a full academic year, talk to your DSO before accepting.
Will Customer Service experience on CPT help with future H-1B sponsorship?
It depends on the specific role and how it's classified. Customer Service positions that involve technical support, account management, or operations in a specialized industry are more likely to meet USCIS's specialty occupation standard than general call center work. Use O*NET to check how your exact job title is classified and whether it typically requires a bachelor's degree in a specific field, which is the baseline H-1B visa requirement.