CPT Customer Success Jobs
Customer Success jobs on CPT let F-1 students apply relationship management and data analysis coursework in client-facing roles. Your DSO must authorize CPT before your start date, and the position must tie directly to your degree program. SaaS, tech, and B2B companies hire CPT students for onboarding, retention, and account management work.
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Get Access To All JobsAbout us:
At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here.
And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation.
Position Title: Internship – Customer Success (Performance)
Reports to: Customer Success Lead
Work Location: Greensboro, N.C.
Quick Take
We are seeking a dynamic and motivated individual to join our team as a Customer Success Intern. This internship offers hands-on experience in customer success and implementation within a fast-paced and innovative environment. As a Customer Success Intern, you will work closely with experienced team members and play a key role in facilitating the smooth operation of project management activities. From coordinating essential meetings to ensuring accurate tracking of supplier data, your contributions will directly impact our success.
The Work
- Coordinate meetings with project & customer success managers to ensure alignment on project objectives and milestones.
- Updating supplier API spreadsheets to maintain formal tracking.
- Proactively reaching out to vendors to facilitate communication and streamline procurement processes.
- Reviewing client contracts to ensure compliance and understanding of project requirements.
- Assist with customer-success related projects and initiatives that elevate the experience for our clients.
The Must-Haves
- Pursuing Bachelors or Masters in Business, Economics, or other related major.
- Proficiency in Excel to effectively manage and manipulate data for reporting and analysis.
- Familiarity with PowerPoint to create engaging presentations.
- Strong interpersonal skills with the ability to connect seamlessly with multiple departments to gather relevant information and insights.
- Self-starter mentality with the drive to take initiative and tackle tasks independently.
- Strong attention to detail to ensure accuracy and precision.
- Some knowledge of apex products/services is desired but not mandatory; willingness to learn and adapt to new concepts is valued.
Benefits
At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence.
With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.
About us:
At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here.
And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation.
Position Title: Internship – Customer Success (Performance)
Reports to: Customer Success Lead
Work Location: Greensboro, N.C.
Quick Take
We are seeking a dynamic and motivated individual to join our team as a Customer Success Intern. This internship offers hands-on experience in customer success and implementation within a fast-paced and innovative environment. As a Customer Success Intern, you will work closely with experienced team members and play a key role in facilitating the smooth operation of project management activities. From coordinating essential meetings to ensuring accurate tracking of supplier data, your contributions will directly impact our success.
The Work
- Coordinate meetings with project & customer success managers to ensure alignment on project objectives and milestones.
- Updating supplier API spreadsheets to maintain formal tracking.
- Proactively reaching out to vendors to facilitate communication and streamline procurement processes.
- Reviewing client contracts to ensure compliance and understanding of project requirements.
- Assist with customer-success related projects and initiatives that elevate the experience for our clients.
The Must-Haves
- Pursuing Bachelors or Masters in Business, Economics, or other related major.
- Proficiency in Excel to effectively manage and manipulate data for reporting and analysis.
- Familiarity with PowerPoint to create engaging presentations.
- Strong interpersonal skills with the ability to connect seamlessly with multiple departments to gather relevant information and insights.
- Self-starter mentality with the drive to take initiative and tackle tasks independently.
- Strong attention to detail to ensure accuracy and precision.
- Some knowledge of apex products/services is desired but not mandatory; willingness to learn and adapt to new concepts is valued.
Benefits
At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence.
With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.
See all CPT Customer Success Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new CPT Customer Success Jobs.
Get Access To All JobsCustomer Success CPT: Frequently Asked Questions
Does a Customer Success role qualify for CPT authorization?
Customer Success roles qualify for CPT when the work directly relates to your degree program. Business, communications, information systems, and marketing degrees typically satisfy this requirement because CS work involves data analysis, client communication strategy, and product adoption, all of which map to standard business and technology curricula. Your DSO makes the final determination based on your specific program requirements.
Can I work full-time in a Customer Success role on CPT?
Full-time CPT is permitted, but using it for 12 months or more cumulatively eliminates your OPT eligibility. Many F-1 students in Customer Success choose part-time CPT during the semester and switch to full-time only during summer breaks. Discuss the trade-off with your DSO before accepting a full-time offer, especially if you plan to use OPT after graduation.
Do Customer Success employers typically understand CPT?
Familiarity with CPT varies widely. SaaS and tech companies that regularly hire international students tend to understand the authorization process, while smaller or non-tech employers may not. When you apply, frame CPT as employer-cost-free work authorization that requires no USCIS filing. Employers simply verify your authorization documentation, enroll in E-Verify if they haven't already, and complete standard onboarding.
How do I find Customer Success jobs that are open to CPT students?
Search Migrate Mate to identify companies with active LCA filing history for Customer Success and account management roles. Employers who've previously filed LCAs for these titles are familiar with work authorization processes and are more likely to onboard CPT students without delays. You can filter by location, company size, and role type to match your program's authorization requirements.
What documentation does a Customer Success employer need for my CPT?
Your employer needs your CPT-authorized I-20, which lists the employer name, authorized work period, and whether authorization is part-time or full-time. Some employers also request a DSO letter explaining the CPT requirement. You do not need USCIS approval for CPT. The employer records your authorization details for E-Verify and I-9 compliance, and work cannot begin before your CPT start date.