CPT Customer Success Analyst Jobs
Customer Success Analyst roles sit at the intersection of data analysis and client relationship management, making them a strong CPT fit for business, information systems, or data analytics programs. Your DSO must confirm the role directly supports your enrolled curriculum before you start. Most full-time CPT positions run 40 hours per week and require a signed offer letter.
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About us:
At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here.
And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation.
Position Title: Internship – Customer Success (Performance)
Reports to: Customer Success Lead
Work Location: Greensboro, N.C.
Quick Take
We are seeking a dynamic and motivated individual to join our team as a Customer Success Intern. This internship offers hands-on experience in customer success and implementation within a fast-paced and innovative environment. As a Customer Success Intern, you will work closely with experienced team members and play a key role in facilitating the smooth operation of project management activities. From coordinating essential meetings to ensuring accurate tracking of supplier data, your contributions will directly impact our success.
The Work
- Coordinate meetings with project & customer success managers to ensure alignment on project objectives and milestones.
- Updating supplier API spreadsheets to maintain formal tracking.
- Proactively reaching out to vendors to facilitate communication and streamline procurement processes.
- Reviewing client contracts to ensure compliance and understanding of project requirements.
- Assist with customer-success related projects and initiatives that elevate the experience for our clients.
The Must-Haves
- Pursuing Bachelors or Masters in Business, Economics, or other related major.
- Proficiency in Excel to effectively manage and manipulate data for reporting and analysis.
- Familiarity with PowerPoint to create engaging presentations.
- Strong interpersonal skills with the ability to connect seamlessly with multiple departments to gather relevant information and insights.
- Self-starter mentality with the drive to take initiative and tackle tasks independently.
- Strong attention to detail to ensure accuracy and precision.
- Some knowledge of apex products/services is desired but not mandatory; willingness to learn and adapt to new concepts is valued.
Benefits
At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence.
With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.
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Get Access To All JobsCustomer Success Analyst CPT: Frequently Asked Questions
Does a Customer Success Analyst role qualify for CPT?
It qualifies if the role directly relates to your enrolled program. Business administration, information systems, data analytics, and marketing programs typically align well with Customer Success Analyst duties like data reporting, CRM management, and client account analysis. Your DSO makes the final determination, so bring a copy of the job description and course syllabi that demonstrate the connection.
Can I work full-time as a Customer Success Analyst on CPT?
You can work full-time, but 12 or more months of full-time CPT eliminates your OPT eligibility entirely under USCIS regulations. Many students on semester-based CPT keep hours under the full-time threshold specifically to preserve OPT. If the role requires 40 hours per week, calculate your cumulative full-time CPT months before accepting.
What documents does my employer need to authorize CPT?
The employer doesn't file anything with USCIS for CPT. Your school handles authorization through the I-20 endorsement. What employers typically need from you is the CPT-endorsed I-20 and your EAD if one is issued. The employer should also be enrolled in E-Verify if you plan to use STEM OPT after graduation.
How do I find Customer Success Analyst employers who understand CPT?
Migrate Mate lets you filter Customer Success Analyst roles by employers who have sponsored F-1 work authorization before. That filing history signals familiarity with CPT and OPT processes, which reduces the back-and-forth with HR departments encountering F-1 authorization for the first time.
What happens to my CPT if my Customer Success Analyst internship extends beyond the semester?
CPT authorization is tied to a specific employer, start date, and end date on your I-20. If the role extends, your DSO must issue a new I-20 endorsement covering the updated period before you continue working. Working past your authorized CPT end date is an unauthorized employment violation, so request the extension before the original authorization expires.