CPT Customer Success Manager Jobs
Customer Success Manager roles qualify for CPT when your degree program includes coursework in client relationship management, business strategy, or SaaS operations and your DSO confirms the position is an integral part of your curriculum. Most programs authorize full-time CPT for summer terms and part-time CPT alongside coursework during the academic year.
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Job Title: UU Student - Other
Working Title: U Career Success Step Up Intern
Career Progression Track: SJ
FLSA Code: Nonexempt
Type: Non Benefited Staff / Student
Temporary?: Yes
Standard Hours per Week: 19
Full Time or Part Time?: Part Time
Shift: Day
Work Schedule Summary
- Schedule to be determined by the organization for the internship
- Eligible to be paid up to 19 hours/week, depending on incumbent’s other U of U positions (if any).
Is this a work study job?: Yes
VP Area: President
Department: 00304 - U Career Success
Location: Campus
City: Salt Lake City, UT
Type of Recruitment: External Posting
Pay Rate Range: 13.00
Close Date: 08/23/2026
Job Summary
The Step Up program provides supplementary funds for undergraduate students enrolled at the University of Utah who are completing unpaid internships, either on-campus or with off-campus organizations. In addition to satisfactorily completing the requirements of the internship, Step Up interns will create documentation about their internships to be shared with U of U students through social channels, websites, newsletters, and other media. Options may include video, podcasts, and/or blogs describing the experiential benefits of interning.
Students are responsible for locating and being selected for their internships before acceptance for Step Up. For help applying for internships, make an appointment with your career coach at https://careers.utah.edu/meet-your-coaches/. Internships must be within the state of Utah, and work must be performed in person.
Responsibilities
General Responsibilities
- Be accepted to an unpaid in-person internship in the State of Utah.
- Satisfactorily complete the requirements of the internship.
- Participate in the Step Up Canvas course and complete a final project.
- Sign a media release.
- Provide a brief bio and photo.
- Final project options: A blog entry of 500+ words with accompanying photos describing the internship and the value it has contributed to your career exploration; a “Hey U” podcast interview in Garff 1300; other options you propose which are approved in advance by Step Up leaders.
- Discuss your final project with your career coach and submit your written proposal on Canvas by September 29, 2025.
- Submit your final project by November 14, 2025.
Minimum Qualifications
- Must be current U of U student.
- Must not work outside of the State of Utah (including remotely).
- This internship is work-study eligible. However, it is open to all students, regardless of work-study status.
- Step-Up Internship funding is available to international students working in unpaid on-campus internships only.
Undergrad only
Preferences
Preference is given to students with internships within non-profit and social impact focused organizations.
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non-Discrimination page.
Online reports may be submitted at https://oeo.utah.edu.
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
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Get Access To All JobsCustomer Success Manager CPT: Frequently Asked Questions
Does a Customer Success Manager role qualify for CPT authorization?
Yes, if your degree program includes coursework in business strategy, marketing, communications, or information systems and the role directly applies those skills. Your DSO evaluates the specific job description against your curriculum, not the job title alone. Roles focused on client onboarding, retention strategy, or SaaS account management tend to align well with business and management degree programs.
How do I find Customer Success Manager jobs that are open to CPT students?
Search Migrate Mate for Customer Success Manager roles filtered by work authorization type. Look for employers with a track record of hiring international candidates, since they're more likely to understand CPT authorization and won't require lengthy internal approvals before extending an offer to an F-1 student.
Can I work full-time as a Customer Success Manager on CPT during the school year?
Full-time CPT during the academic year is technically allowed but has a significant consequence: 12 months or more of full-time CPT eliminates your OPT eligibility entirely. Most F-1 students limit full-time CPT to summer terms to preserve post-graduation OPT. Discuss the tradeoff with your DSO before accepting a full-time offer during fall or spring semester.
What does the employer need to do to hire me on CPT?
The employer's main obligation is providing a formal offer letter that includes your start and end dates, job title, hours per week, location, and a brief description of duties. No USCIS filing is required for CPT. Your DSO handles the I-20 update and SEVIS authorization entirely on the school side. Some employers may need to enroll in E-Verify if they don't already participate.
Is a Customer Success Manager role classified as a specialty occupation for future H-1B purposes?
It depends on how the role is defined. Customer Success Manager positions requiring a bachelor's degree in a specific field like business, computer science, or marketing can qualify as specialty occupations under USCIS standards, but generalist roles where any degree suffices often don't. The O*NET profile and the employer's actual job requirements both factor into how USCIS evaluates the position at H-1B visa filing.