CPT Customer Success Manager Jobs
Customer Success Manager roles qualify for CPT when your degree program includes coursework in client relationship management, business strategy, or SaaS operations and your DSO confirms the position is an integral part of your curriculum. Most programs authorize full-time CPT for summer terms and part-time CPT alongside coursework during the academic year.
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About us:
At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here.
And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation.
Position Title: Internship – Customer Success (Performance)
Reports to: Customer Success Lead
Work Location: Greensboro, N.C.
Quick Take
We are seeking a dynamic and motivated individual to join our team as a Customer Success Intern. This internship offers hands-on experience in customer success and implementation within a fast-paced and innovative environment. As a Customer Success Intern, you will work closely with experienced team members and play a key role in facilitating the smooth operation of project management activities. From coordinating essential meetings to ensuring accurate tracking of supplier data, your contributions will directly impact our success.
The Work
- Coordinate meetings with project & customer success managers to ensure alignment on project objectives and milestones.
- Updating supplier API spreadsheets to maintain formal tracking.
- Proactively reaching out to vendors to facilitate communication and streamline procurement processes.
- Reviewing client contracts to ensure compliance and understanding of project requirements.
- Assist with customer-success related projects and initiatives that elevate the experience for our clients.
The Must-Haves
- Pursuing Bachelors or Masters in Business, Economics, or other related major.
- Proficiency in Excel to effectively manage and manipulate data for reporting and analysis.
- Familiarity with PowerPoint to create engaging presentations.
- Strong interpersonal skills with the ability to connect seamlessly with multiple departments to gather relevant information and insights.
- Self-starter mentality with the drive to take initiative and tackle tasks independently.
- Strong attention to detail to ensure accuracy and precision.
- Some knowledge of apex products/services is desired but not mandatory; willingness to learn and adapt to new concepts is valued.
Benefits
At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence.
With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.
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Get Access To All JobsCustomer Success Manager CPT: Frequently Asked Questions
Does a Customer Success Manager role qualify for CPT authorization?
Yes, if your degree program includes coursework in business strategy, marketing, communications, or information systems and the role directly applies those skills. Your DSO evaluates the specific job description against your curriculum, not the job title alone. Roles focused on client onboarding, retention strategy, or SaaS account management tend to align well with business and management degree programs.
How do I find Customer Success Manager jobs that are open to CPT students?
Search Migrate Mate for Customer Success Manager roles filtered by work authorization type. Look for employers with a track record of hiring international candidates, since they're more likely to understand CPT authorization and won't require lengthy internal approvals before extending an offer to an F-1 student.
Can I work full-time as a Customer Success Manager on CPT during the school year?
Full-time CPT during the academic year is technically allowed but has a significant consequence: 12 months or more of full-time CPT eliminates your OPT eligibility entirely. Most F-1 students limit full-time CPT to summer terms to preserve post-graduation OPT. Discuss the tradeoff with your DSO before accepting a full-time offer during fall or spring semester.
What does the employer need to do to hire me on CPT?
The employer's main obligation is providing a formal offer letter that includes your start and end dates, job title, hours per week, location, and a brief description of duties. No USCIS filing is required for CPT. Your DSO handles the I-20 update and SEVIS authorization entirely on the school side. Some employers may need to enroll in E-Verify if they don't already participate.
Is a Customer Success Manager role classified as a specialty occupation for future H-1B purposes?
It depends on how the role is defined. Customer Success Manager positions requiring a bachelor's degree in a specific field like business, computer science, or marketing can qualify as specialty occupations under USCIS standards, but generalist roles where any degree suffices often don't. The O*NET profile and the employer's actual job requirements both factor into how USCIS evaluates the position at H-1B visa filing.