CPT Customer Success Agent Jobs
Customer Success Agent jobs align with CPT when your DSO certifies the role supports your program's learning objectives, typically business, communications, or information systems degrees. The work must be integral to your curriculum, not incidental to it. Authorization covers part-time CPT during the semester and full-time CPT during breaks.
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Get Access To All JobsAbout us:
At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here.
And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation.
Position Title: Internship – Customer Success (Performance)
Reports to: Customer Success Lead
Work Location: Greensboro, N.C.
Quick Take
We are seeking a dynamic and motivated individual to join our team as a Customer Success Intern. This internship offers hands-on experience in customer success and implementation within a fast-paced and innovative environment. As a Customer Success Intern, you will work closely with experienced team members and play a key role in facilitating the smooth operation of project management activities. From coordinating essential meetings to ensuring accurate tracking of supplier data, your contributions will directly impact our success.
The Work
- Coordinate meetings with project & customer success managers to ensure alignment on project objectives and milestones.
- Updating supplier API spreadsheets to maintain formal tracking.
- Proactively reaching out to vendors to facilitate communication and streamline procurement processes.
- Reviewing client contracts to ensure compliance and understanding of project requirements.
- Assist with customer-success related projects and initiatives that elevate the experience for our clients.
The Must-Haves
- Pursuing Bachelors or Masters in Business, Economics, or other related major.
- Proficiency in Excel to effectively manage and manipulate data for reporting and analysis.
- Familiarity with PowerPoint to create engaging presentations.
- Strong interpersonal skills with the ability to connect seamlessly with multiple departments to gather relevant information and insights.
- Self-starter mentality with the drive to take initiative and tackle tasks independently.
- Strong attention to detail to ensure accuracy and precision.
- Some knowledge of apex products/services is desired but not mandatory; willingness to learn and adapt to new concepts is valued.
Benefits
At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence.
With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.
About us:
At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here.
And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation.
Position Title: Internship – Customer Success (Performance)
Reports to: Customer Success Lead
Work Location: Greensboro, N.C.
Quick Take
We are seeking a dynamic and motivated individual to join our team as a Customer Success Intern. This internship offers hands-on experience in customer success and implementation within a fast-paced and innovative environment. As a Customer Success Intern, you will work closely with experienced team members and play a key role in facilitating the smooth operation of project management activities. From coordinating essential meetings to ensuring accurate tracking of supplier data, your contributions will directly impact our success.
The Work
- Coordinate meetings with project & customer success managers to ensure alignment on project objectives and milestones.
- Updating supplier API spreadsheets to maintain formal tracking.
- Proactively reaching out to vendors to facilitate communication and streamline procurement processes.
- Reviewing client contracts to ensure compliance and understanding of project requirements.
- Assist with customer-success related projects and initiatives that elevate the experience for our clients.
The Must-Haves
- Pursuing Bachelors or Masters in Business, Economics, or other related major.
- Proficiency in Excel to effectively manage and manipulate data for reporting and analysis.
- Familiarity with PowerPoint to create engaging presentations.
- Strong interpersonal skills with the ability to connect seamlessly with multiple departments to gather relevant information and insights.
- Self-starter mentality with the drive to take initiative and tackle tasks independently.
- Strong attention to detail to ensure accuracy and precision.
- Some knowledge of apex products/services is desired but not mandatory; willingness to learn and adapt to new concepts is valued.
Benefits
At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence.
With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.
See all CPT Customer Success Agent Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new CPT Customer Success Agent Jobs.
Get Access To All JobsCustomer Success Agent CPT: Frequently Asked Questions
Does a Customer Success Agent role qualify for CPT authorization?
It depends on how your DSO evaluates the connection to your curriculum. Degrees in business administration, marketing, information systems, and communications commonly support Customer Success CPT because the role involves client communication, CRM platforms, and service operations. Your DSO will look for a specific course or degree requirement that the job fulfills, not just a general fit with your field.
Can I do CPT at a startup or small company without an HR department?
Yes. CPT authorization is a school-side process, not an employer-side filing. Your employer doesn't submit anything to USCIS or DOL for CPT. They do need to provide a written offer letter and may need to complete E-Verify if they're enrolled. Smaller companies often lack immigration experience, so come prepared to explain what CPT is and what documentation you need from them.
How do I find Customer Success Agent jobs where employers understand CPT?
Search Migrate Mate to identify companies with LCA filing history in customer-facing or technical support roles. Employers who've filed LCAs with DOL have worked through work authorization paperwork before and are more likely to understand CPT timelines. That prior experience reduces the risk of an offer falling through over documentation confusion.
What happens to my OPT if I do full-time CPT as a Customer Success Agent?
If you accumulate 12 months or more of full-time CPT, you lose OPT eligibility entirely, including the STEM OPT extension. Part-time CPT, defined as under 20 hours per week, doesn't count against OPT at all. If you're weighing a full-time CPT offer, calculate your total CPT months carefully before accepting. USCIS tracks this through your I-20 history.
Can I switch employers mid-semester on CPT?
CPT authorization is employer-specific. If you change companies, you need a new CPT authorization on a new or amended I-20 before starting at the new employer. Your DSO must approve each employer separately. Working at an employer not listed on your I-20 is unauthorized employment, even if you're still within your authorized CPT period at the original company.