CPT Support Analyst Jobs
Support Analyst jobs combine technical troubleshooting with end-user communication, making them a strong CPT fit for students in computer science, information systems, or IT management programs. Your DSO must document how the role ties directly to your coursework before you can start. Part-time CPT (under 20 hours per week) keeps your full-year OPT eligibility intact.
Find CPT Support Analyst JobsOverview
Showing 5 of 11+ Support Analyst jobs
See all Support Analyst Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Support Analyst roles.
Get Access To All JobsYour Job
If you're a student who genuinely enjoys figuring out why something broke, is curious about how AI can change the way support works, and wants real responsibility on a fast-paced team - this co-op was designed for you.
Our team supports the applications, data pipelines, and integrations that keep Flint Hills Resources running - and we're actively transforming how that support gets done. AI agents, automation workflows, and smarter monitoring aren't future plans here; they're work in progress, and you'll be part of it.
Based on-site in Wichita, Kansas. Flexible hours (15-30 hrs/week) scheduled around your classes, primarily between 7:00 AM and 5:00 PM M-F.
This position is structured as a co-op with the potential to transition into an internship in Summer 2027.
Our Team
- Troubleshoot and resolve technical issues related to data systems, data flows, and complex integrations - real issues, not simulated ones
- Investigate root causes of recurring problems, working alongside IT teams, end users, and vendors to find durable solutions
- Monitor alerts and alarms to protect the reliability of critical data and business processes
- Build and maintain documentation that supports both the team and end users
- Actively use the team's AI toolset to analyze problems, automate support processes, and drive identified automation opportunities to completion
- Collaborate with product teams to stay ahead of upcoming changes and contribute to better supportability
- Develop a working understanding of how the technology stack connects to real business outcomes
What You Will Do
- Currently pursuing a degree or technical certificate in Information Technology, Computer Science, MIS, or a related field
- You're curious - you don't just fix things, you want to understand why they broke
- Foundational SQL knowledge: able to write or read basic queries
- Strong communicator who can explain technical issues clearly to non-technical stakeholders
- Genuinely interested in AI tools and what they can do - not just aware they exist
Who You Are (Basic Qualifications)
- Currently pursuing a degree or technical certificate in Information Technology, Computer Science, MIS, or a related field
- You're curious - you don't just fix things, you want to understand why they broke
- Foundational SQL knowledge: able to write or read basic queries
- Strong communicator who can explain technical issues clearly to non-technical stakeholders
- Genuinely interested in AI tools and what they can do - not just aware they exist
What Will Put You Ahead
- Previous experience in IT support, troubleshooting, or customer service
- Familiarity with programming languages such as Python, TypeScript, or .NET
- Exposure to event-driven or API-based integrations
- Curiosity about AWS services (Lambda, S3, CloudWatch)
- Interest in graph databases, particularly Neo4j
- You've already experimented with AI tools on your own - for schoolwork, side projects, or just to see what they can do
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.
Who We Are
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).
Your Job
If you're a student who genuinely enjoys figuring out why something broke, is curious about how AI can change the way support works, and wants real responsibility on a fast-paced team - this co-op was designed for you.
Our team supports the applications, data pipelines, and integrations that keep Flint Hills Resources running - and we're actively transforming how that support gets done. AI agents, automation workflows, and smarter monitoring aren't future plans here; they're work in progress, and you'll be part of it.
Based on-site in Wichita, Kansas. Flexible hours (15-30 hrs/week) scheduled around your classes, primarily between 7:00 AM and 5:00 PM M-F.
This position is structured as a co-op with the potential to transition into an internship in Summer 2027.
Our Team
- Troubleshoot and resolve technical issues related to data systems, data flows, and complex integrations - real issues, not simulated ones
- Investigate root causes of recurring problems, working alongside IT teams, end users, and vendors to find durable solutions
- Monitor alerts and alarms to protect the reliability of critical data and business processes
- Build and maintain documentation that supports both the team and end users
- Actively use the team's AI toolset to analyze problems, automate support processes, and drive identified automation opportunities to completion
- Collaborate with product teams to stay ahead of upcoming changes and contribute to better supportability
- Develop a working understanding of how the technology stack connects to real business outcomes
What You Will Do
- Currently pursuing a degree or technical certificate in Information Technology, Computer Science, MIS, or a related field
- You're curious - you don't just fix things, you want to understand why they broke
- Foundational SQL knowledge: able to write or read basic queries
- Strong communicator who can explain technical issues clearly to non-technical stakeholders
- Genuinely interested in AI tools and what they can do - not just aware they exist
Who You Are (Basic Qualifications)
- Currently pursuing a degree or technical certificate in Information Technology, Computer Science, MIS, or a related field
- You're curious - you don't just fix things, you want to understand why they broke
- Foundational SQL knowledge: able to write or read basic queries
- Strong communicator who can explain technical issues clearly to non-technical stakeholders
- Genuinely interested in AI tools and what they can do - not just aware they exist
What Will Put You Ahead
- Previous experience in IT support, troubleshooting, or customer service
- Familiarity with programming languages such as Python, TypeScript, or .NET
- Exposure to event-driven or API-based integrations
- Curiosity about AWS services (Lambda, S3, CloudWatch)
- Interest in graph databases, particularly Neo4j
- You've already experimented with AI tools on your own - for schoolwork, side projects, or just to see what they can do
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
Hiring Philosophy
All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.
Who We Are
At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.
Our Benefits
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.
Equal Opportunities
Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).
See all CPT Support Analyst Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new CPT Support Analyst Jobs.
Get Access To All JobsSupport Analyst CPT: Frequently Asked Questions
Does a Support Analyst role qualify for CPT authorization?
Yes, if your academic program includes coursework in information systems, computer science, or IT management and the role involves tasks like troubleshooting, systems administration, or user support that directly apply those skills. Your DSO will review the job description to confirm the work is integral to your curriculum before issuing the CPT authorization on your I-20.
Can I do part-time CPT as a Support Analyst without losing OPT eligibility?
Part-time CPT, defined as fewer than 20 hours per week, does not affect your OPT eligibility regardless of how many semesters you use it. Full-time CPT for 12 months or more eliminates your OPT entirely. If you plan to pursue OPT or STEM OPT after graduation, keep your Support Analyst CPT hours below 20 per week.
What documentation does a CPT employer typically need from me?
Your employer's HR team will need your current I-20 with the CPT authorization printed on page two, your F-1 visa stamp, and confirmation of your I-94 arrival record. Many employers also request a copy of your enrollment verification letter. You do not need a separate work permit or EAD card for CPT since the I-20 itself serves as your work authorization document.
How do I find Support Analyst jobs where employers understand CPT authorization?
Migrate Mate filters roles by employers with LCA and work authorization filing history, so you can identify companies already experienced with international students rather than having to explain CPT from scratch. Targeting employers with that track record significantly reduces the friction during the offer and onboarding process.
Can I switch from CPT to a full-time Support Analyst position after graduation?
Your CPT authorization expires when your program end date passes, so you can't continue working under it post-graduation. To stay in a full-time Support Analyst role after graduation, you'd typically transition to OPT, then STEM OPT if your degree qualifies, and eventually H-1B visa sponsorship if your employer is willing to file. The USCIS outlines each of these pathways and their timing requirements.