CPT Customer Success Specialist Jobs
Customer Success Specialist roles tie directly to business administration, marketing, and information systems curricula, making CPT authorization straightforward when your DSO can document the academic connection. You'll work with SaaS platforms, CRM tools, and client-facing workflows, skills your program likely lists as learning outcomes.
See All CPT Customer Success Specialist JobsOverview
Showing 5 of 6+ Customer Success Specialist jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all Customer Success Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Specialist roles.
Get Access To All JobsWe help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
What you’ll build
The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship, it’s the foundation for a career built on connection, creativity, and impact.
Position title: SAP iXp Intern - Revenue Operations – A&C Transformation Specialist
Location: Newtown Square, PA, USA
Expected start date to end date: 06/01/2026 – 12/01/2026
Contract Duration: 6 months
Schedule: 40 hrs/week
Requirement Gathering & Decomposition:
Conduct thorough analysis of complex business issues, breaking them into manageable and actionable elements.
Employ diverse requirement elicitation methods, including interviews, workshops, surveys, and document reviews, to obtain comprehensive stakeholder input.
Apply established frameworks such as Agile User Stories and use case modeling to structure requirements appropriately.
Document requirements with clarity and accuracy to facilitate common understanding among all stakeholders.
Prioritize requirements by assessing business priorities, value propositions, and operational constraints.
Stakeholder Management:
Maintain clear and effective communication with various stakeholders, including enablement teams, change management professionals, business representatives, and role owners.
Foster strong relationships, proactively manage expectations, and address concerns across all organizational levels.
Mediate and resolve conflicts among stakeholders, aligning objectives to promote project continuity.
Balance competing interests and negotiate agreements when necessary to achieve project objectives.
Value Realization:
Emphasize the attainment of measurable business results from implemented solutions, ensuring alignment with organizational goals.
Establish and monitor Key Performance Indicators (KPIs) to evaluate the effectiveness and value generated by initiatives over time.
Assess the impact of introduced changes post-implementation, systematically tracking benefits realization to confirm that anticipated organizational value is being achieved.
What You’ll bring
We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
- Demonstrated problem-solving skills for effectively addressing issues that may arise during requirement gathering and business process mapping.
- Comprehensive understanding of adoption and consumption processes.
- Strong analytical abilities to assess processes and identify opportunities for improvement.
- Experience in customer-facing roles is advantageous.
- Proven background in business analysis, operations, or related fields, preferably within the same or a similar industry.
- Experience in leading or supporting change initiatives to facilitate smooth organisational transitions.
- Ability to engage and manage stakeholders across various functional areas and departments.
- Awareness of the significance of platform and tooling impacts on end-users and their role in achieving operational KPIs.
Where you belong
Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology.
- Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.
- Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better. You’ll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
- Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast-paced environment. Open doors for future career opportunities within SAP and beyond.
Meet your team
What do we do?
We focus on Adoption & Consumption Practices and Platform.
Our vision is to become the primary team for key business practices related to how our solutions are adopted and used.
We define business requirements for customer-facing colleagues and continually enhance internal systems, processes, and tools. By identifying stakeholder needs, we ensure that our system and tool design and delivery—as well as analytical resources—are aligned with software architects and IT, delivering actionable insights to leadership.
Additionally, we gather and monitor feedback from both customers and internal teams, develop Experience Research dashboards, and report the findings.
Want to see what life at SAP feels like? Check out the Life at SAP YouTube channel
Follow @LifeatSAP on Instagram and don't miss anything about our experiences worldwide!
LifeAtSAP #SAPNextGen
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 0-USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 450554 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
What you’ll build
The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship, it’s the foundation for a career built on connection, creativity, and impact.
Position title: SAP iXp Intern - Revenue Operations – A&C Transformation Specialist
Location: Newtown Square, PA, USA
Expected start date to end date: 06/01/2026 – 12/01/2026
Contract Duration: 6 months
Schedule: 40 hrs/week
Requirement Gathering & Decomposition:
Conduct thorough analysis of complex business issues, breaking them into manageable and actionable elements.
Employ diverse requirement elicitation methods, including interviews, workshops, surveys, and document reviews, to obtain comprehensive stakeholder input.
Apply established frameworks such as Agile User Stories and use case modeling to structure requirements appropriately.
Document requirements with clarity and accuracy to facilitate common understanding among all stakeholders.
Prioritize requirements by assessing business priorities, value propositions, and operational constraints.
Stakeholder Management:
Maintain clear and effective communication with various stakeholders, including enablement teams, change management professionals, business representatives, and role owners.
Foster strong relationships, proactively manage expectations, and address concerns across all organizational levels.
Mediate and resolve conflicts among stakeholders, aligning objectives to promote project continuity.
Balance competing interests and negotiate agreements when necessary to achieve project objectives.
Value Realization:
Emphasize the attainment of measurable business results from implemented solutions, ensuring alignment with organizational goals.
Establish and monitor Key Performance Indicators (KPIs) to evaluate the effectiveness and value generated by initiatives over time.
Assess the impact of introduced changes post-implementation, systematically tracking benefits realization to confirm that anticipated organizational value is being achieved.
What You’ll bring
We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
- Demonstrated problem-solving skills for effectively addressing issues that may arise during requirement gathering and business process mapping.
- Comprehensive understanding of adoption and consumption processes.
- Strong analytical abilities to assess processes and identify opportunities for improvement.
- Experience in customer-facing roles is advantageous.
- Proven background in business analysis, operations, or related fields, preferably within the same or a similar industry.
- Experience in leading or supporting change initiatives to facilitate smooth organisational transitions.
- Ability to engage and manage stakeholders across various functional areas and departments.
- Awareness of the significance of platform and tooling impacts on end-users and their role in achieving operational KPIs.
Where you belong
Be part of SAP Next Gen, a global community for students, universities, schools and educational partners, who are passionate about innovation and technology.
- Culture of Collaboration: Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring, coaching, and career development support.
- Project-driven Experience: Kickstart your career with hands-on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better. You’ll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
- Gain Visibility: Build relationships with leaders and peers across teams and functions. Showcase your ideas, skills, and creativity in a global, fast-paced environment. Open doors for future career opportunities within SAP and beyond.
Meet your team
What do we do?
We focus on Adoption & Consumption Practices and Platform.
Our vision is to become the primary team for key business practices related to how our solutions are adopted and used.
We define business requirements for customer-facing colleagues and continually enhance internal systems, processes, and tools. By identifying stakeholder needs, we ensure that our system and tool design and delivery—as well as analytical resources—are aligned with software architects and IT, delivering actionable insights to leadership.
Additionally, we gather and monitor feedback from both customers and internal teams, develop Experience Research dashboards, and report the findings.
Want to see what life at SAP feels like? Check out the Life at SAP YouTube channel
Follow @LifeatSAP on Instagram and don't miss anything about our experiences worldwide!
LifeAtSAP #SAPNextGen
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 0-USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 450554 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid
See all CPT Customer Success Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new CPT Customer Success Specialist Jobs.
Get Access To All JobsCustomer Success Specialist CPT: Frequently Asked Questions
Does a Customer Success Specialist role qualify for CPT authorization?
Yes, if your program includes coursework in business administration, marketing, communications, or information systems, a Customer Success Specialist role can qualify. Your DSO will look for documented overlap between your academic learning outcomes and the job duties, such as client onboarding, CRM management, or cross-functional coordination. Roles with a strong SaaS or technical support component connect most cleanly to technology and business programs.
Can I do CPT for a Customer Success role at a fully remote company?
CPT authorization isn't limited to on-site work, and remote roles are generally approvable as long as the academic connection is documented. Your I-20 will reflect the employer's address of record, which for remote roles is typically the company's headquarters. Confirm with your DSO how your school handles remote CPT placements, since some institutions require an additional memo or letter from the employer describing the work arrangement.
How do I find Customer Success Specialist employers who already work with F-1 CPT students?
Search Customer Success Specialist roles on Migrate Mate, which surfaces employers with F-1 hiring history so you can prioritize companies already familiar with CPT onboarding. You can also ask directly in recruiter screens whether the team has hired CPT or OPT students before. Employers with existing F-1 experience move faster through the authorization paperwork because HR already has a process.
Will working full-time CPT as a Customer Success Specialist affect my OPT eligibility?
Full-time CPT (20 or more hours per week) that totals 12 or more cumulative months eliminates your OPT eligibility entirely under SEVIS rules. Part-time CPT, regardless of total duration, does not affect OPT. If your Customer Success role is full-time, track your cumulative months carefully with your DSO, especially if you've held any previous full-time CPT authorization at the same or a different school.
What should my offer letter include to support CPT authorization for a Customer Success role?
Your offer letter should state your start and end dates, weekly hours, job title, and a brief description of duties such as client onboarding, account management, or product training. Some DSOs also request the employer's physical address and a supervisor name. A vague letter that only lists a job title often causes delays, so ask the recruiter to include a two-to-three sentence summary of your day-to-day responsibilities before you submit the authorization request.