CPT Customer Success Specialist Jobs
Customer Success Specialist roles tie directly to business administration, marketing, and information systems curricula, making CPT authorization straightforward when your DSO can document the academic connection. You'll work with SaaS platforms, CRM tools, and client-facing workflows, skills your program likely lists as learning outcomes.
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Get Access To All JobsAbout us:
At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here.
And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation.
Position Title: Internship – Customer Success (Performance)
Reports to: Customer Success Lead
Work Location: Greensboro, N.C.
Quick Take
We are seeking a dynamic and motivated individual to join our team as a Customer Success Intern. This internship offers hands-on experience in customer success and implementation within a fast-paced and innovative environment. As a Customer Success Intern, you will work closely with experienced team members and play a key role in facilitating the smooth operation of project management activities. From coordinating essential meetings to ensuring accurate tracking of supplier data, your contributions will directly impact our success.
The Work
- Coordinate meetings with project & customer success managers to ensure alignment on project objectives and milestones.
- Updating supplier API spreadsheets to maintain formal tracking.
- Proactively reaching out to vendors to facilitate communication and streamline procurement processes.
- Reviewing client contracts to ensure compliance and understanding of project requirements.
- Assist with customer-success related projects and initiatives that elevate the experience for our clients.
The Must-Haves
- Pursuing Bachelors or Masters in Business, Economics, or other related major.
- Proficiency in Excel to effectively manage and manipulate data for reporting and analysis.
- Familiarity with PowerPoint to create engaging presentations.
- Strong interpersonal skills with the ability to connect seamlessly with multiple departments to gather relevant information and insights.
- Self-starter mentality with the drive to take initiative and tackle tasks independently.
- Strong attention to detail to ensure accuracy and precision.
- Some knowledge of apex products/services is desired but not mandatory; willingness to learn and adapt to new concepts is valued.
Benefits
At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence.
With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.
About us:
At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here.
And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation.
Position Title: Internship – Customer Success (Performance)
Reports to: Customer Success Lead
Work Location: Greensboro, N.C.
Quick Take
We are seeking a dynamic and motivated individual to join our team as a Customer Success Intern. This internship offers hands-on experience in customer success and implementation within a fast-paced and innovative environment. As a Customer Success Intern, you will work closely with experienced team members and play a key role in facilitating the smooth operation of project management activities. From coordinating essential meetings to ensuring accurate tracking of supplier data, your contributions will directly impact our success.
The Work
- Coordinate meetings with project & customer success managers to ensure alignment on project objectives and milestones.
- Updating supplier API spreadsheets to maintain formal tracking.
- Proactively reaching out to vendors to facilitate communication and streamline procurement processes.
- Reviewing client contracts to ensure compliance and understanding of project requirements.
- Assist with customer-success related projects and initiatives that elevate the experience for our clients.
The Must-Haves
- Pursuing Bachelors or Masters in Business, Economics, or other related major.
- Proficiency in Excel to effectively manage and manipulate data for reporting and analysis.
- Familiarity with PowerPoint to create engaging presentations.
- Strong interpersonal skills with the ability to connect seamlessly with multiple departments to gather relevant information and insights.
- Self-starter mentality with the drive to take initiative and tackle tasks independently.
- Strong attention to detail to ensure accuracy and precision.
- Some knowledge of apex products/services is desired but not mandatory; willingness to learn and adapt to new concepts is valued.
Benefits
At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence.
With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.
See all CPT Customer Success Specialist Jobs
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Get Access To All JobsCustomer Success Specialist CPT: Frequently Asked Questions
Does a Customer Success Specialist role qualify for CPT authorization?
Yes, if your program includes coursework in business administration, marketing, communications, or information systems, a Customer Success Specialist role can qualify. Your DSO will look for documented overlap between your academic learning outcomes and the job duties, such as client onboarding, CRM management, or cross-functional coordination. Roles with a strong SaaS or technical support component connect most cleanly to technology and business programs.
Can I do CPT for a Customer Success role at a fully remote company?
CPT authorization isn't limited to on-site work, and remote roles are generally approvable as long as the academic connection is documented. Your I-20 will reflect the employer's address of record, which for remote roles is typically the company's headquarters. Confirm with your DSO how your school handles remote CPT placements, since some institutions require an additional memo or letter from the employer describing the work arrangement.
How do I find Customer Success Specialist employers who already work with F-1 CPT students?
Search Customer Success Specialist roles on Migrate Mate, which surfaces employers with F-1 hiring history so you can prioritize companies already familiar with CPT onboarding. You can also ask directly in recruiter screens whether the team has hired CPT or OPT students before. Employers with existing F-1 experience move faster through the authorization paperwork because HR already has a process.
Will working full-time CPT as a Customer Success Specialist affect my OPT eligibility?
Full-time CPT (20 or more hours per week) that totals 12 or more cumulative months eliminates your OPT eligibility entirely under SEVIS rules. Part-time CPT, regardless of total duration, does not affect OPT. If your Customer Success role is full-time, track your cumulative months carefully with your DSO, especially if you've held any previous full-time CPT authorization at the same or a different school.
What should my offer letter include to support CPT authorization for a Customer Success role?
Your offer letter should state your start and end dates, weekly hours, job title, and a brief description of duties such as client onboarding, account management, or product training. Some DSOs also request the employer's physical address and a supervisor name. A vague letter that only lists a job title often causes delays, so ask the recruiter to include a two-to-three sentence summary of your day-to-day responsibilities before you submit the authorization request.