CPT Director Of Client Services Jobs
Director Of Client Services roles qualify for CPT when your program requires client management, service delivery strategy, or account leadership as a curricular component. Your DSO must authorize the position before you start, and the work must directly integrate with your degree coursework, not run parallel to it.
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Get Access To All JobsINTRODUCTION
St. John’s, established in 1870, has two New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations. A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.
TITLE: Director, Student Accessibility Services
DEPARTMENT: Student Affairs - Student Wellness
SUMMARY
Reporting to and in consultation with the Assistant Vice President of Student Wellness, the Director, Student Accessibility Services position provides overall leadership, planning, and supervision for the disability support services’ function to ensure compliance in accordance with applicable state and federal laws and regulations (e.g., Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990). The Director is responsible for designing and managing the data information systems, directing and evaluating program activities, developing disability awareness curricula for faculty and staff, supervising professional and support staff, maintaining a caseload of students, collaborating with all areas of the college, and managing the annual departmental budget. The SAS is housed within the Department of Student Wellness at St. John’s University. The Department of Student Wellness engages in an integrated approach to wellness that fosters collaboration between Student Health Services, Wellness Education and Prevention, Center for Counseling and Consultation (CCC), Office of Student Accessibility Services (SAS), Campus Recreation, and Sexual Violence Outreach, Awareness, and Response (SOAR). The Director will be based on and provide leadership and oversight to the SAS office on St. John’s flagship campus in Queens.
Responsibilities
- Lead the administration, organization, and daily operations of the SAS office, including but not limited to scheduling the provision of services and maintaining records and tracking systems.
- Set up and maintain a database system for monitoring and reporting on the number of students with disabilities, their needs, and the effectiveness of service delivery for program improvement purposes.
- Supervise staff, including student workers and graduate assistants.
- Plan and implement effective policies and procedures to improve services and ensure compliance with state and federal laws and regulations pertaining to the rights of students with disabilities.
- Promote understanding and awareness of programs, needs, and innovative services in the field of disability including but not limited to Universal Design.
- Maintain current knowledge of legislation and technology related to disabled students’ programs and services.
- Develop a disability awareness curriculum for faculty and staff, promoting enhanced disability inclusion, community awareness, and retention for students with disabilities.
- Develop and implement a plan for promoting ODS programs and services to students, parents, and faculty, including developing marketing materials, updating the website, using social media, etc.
- Review documentation of disability, including psychological, medical, academic, and educational assessments, and recommend reasonable accommodations for students for both academic programs and residence life housing needs.
- Oversee requests for Emotional Support Animals and manage Committee on Service and Assistance Animals.
- Coordinate services and equipment necessary for reasonable accommodation as well as work with third-party vendors when relevant to providing assistive technology, note-takers, transcription services, sign language interpreters, etc.
- Identify and implement assistive technology resources to ensure students with disabilities have access to university curricula and programs.
- Develop and implement program orientations and other transition and success activities for students with disabilities and their parents.
- Identify and collaborate with public and private entities that provide services, assistance, or information to students with disabilities, including other postsecondary institutions, social service agencies, secondary schools, etc.
- Assist in college efforts to ensure that all programs and services are accessible and consult with Human Resources, Facilities, and all other college divisions regarding campus and program accessibility.
- Act as a liaison, advocate, and resource person for students with disabilities.
- Identify sources of grant funding and scholarship programs for students with disabilities.
- Manage the annual departmental budget.
- Perform other duties as assigned by the Assistant Vice President of Student Wellness.
SKILLS, KNOWLEDGE, AND ABILITIES
The successful candidate will perform the ability to:
- Work effectively and harmoniously with colleagues in an environment that promotes innovation, teaching, learning, and service to a diverse student population.
- Effectively interact with people from diverse socioeconomic and ethnic backgrounds.
- Collaborate with community agencies that serve people with disabilities.
- Apply legal and policy provisions to various problems consistently and correctly.
- Manage categorical budgets and grants.
- Handle interruptions, frequent deadlines, and multiple assignments.
The successful candidate will also possess the knowledge of:
- Federal and state laws as they pertain to working with students with disabilities in an educational setting.
- Accommodations and support services typically provided to students with disabilities in higher education.
QUALIFICATIONS
- Master’s degree or JD required, JD or doctoral degree preferred in Special Education, Psychology, Counseling, Rehabilitation Counseling, or related field.
- 10+ years of experience in leadership developing, coordinating, and managing disability-related services.
- Proven track record of developing innovative programs that strengthen the quality of services provided to students with disabilities.
- Deep understanding of the Americans with Disabilities Act, Sections 504, and Amendments.
- Understanding of physical, cognitive, and emotional/mental impairments.
- Ability to comprehend and interpret psychological assessments, disability documentation, and diagnostic testing and to determine appropriate, reasonable accommodations.
- Awareness of best practices for adaptive technology.
- Strong oral and written communication skills.
In compliance with NYC’s Pay Transparency Act, the annual salary range for this position is $84,000-$95,000. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.
Important Note - St. John’s is NOT an E-Verify Employer. St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events. Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.
St. John’s University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.
INTRODUCTION
St. John’s, established in 1870, has two New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations. A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.
TITLE: Director, Student Accessibility Services
DEPARTMENT: Student Affairs - Student Wellness
SUMMARY
Reporting to and in consultation with the Assistant Vice President of Student Wellness, the Director, Student Accessibility Services position provides overall leadership, planning, and supervision for the disability support services’ function to ensure compliance in accordance with applicable state and federal laws and regulations (e.g., Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990). The Director is responsible for designing and managing the data information systems, directing and evaluating program activities, developing disability awareness curricula for faculty and staff, supervising professional and support staff, maintaining a caseload of students, collaborating with all areas of the college, and managing the annual departmental budget. The SAS is housed within the Department of Student Wellness at St. John’s University. The Department of Student Wellness engages in an integrated approach to wellness that fosters collaboration between Student Health Services, Wellness Education and Prevention, Center for Counseling and Consultation (CCC), Office of Student Accessibility Services (SAS), Campus Recreation, and Sexual Violence Outreach, Awareness, and Response (SOAR). The Director will be based on and provide leadership and oversight to the SAS office on St. John’s flagship campus in Queens.
Responsibilities
- Lead the administration, organization, and daily operations of the SAS office, including but not limited to scheduling the provision of services and maintaining records and tracking systems.
- Set up and maintain a database system for monitoring and reporting on the number of students with disabilities, their needs, and the effectiveness of service delivery for program improvement purposes.
- Supervise staff, including student workers and graduate assistants.
- Plan and implement effective policies and procedures to improve services and ensure compliance with state and federal laws and regulations pertaining to the rights of students with disabilities.
- Promote understanding and awareness of programs, needs, and innovative services in the field of disability including but not limited to Universal Design.
- Maintain current knowledge of legislation and technology related to disabled students’ programs and services.
- Develop a disability awareness curriculum for faculty and staff, promoting enhanced disability inclusion, community awareness, and retention for students with disabilities.
- Develop and implement a plan for promoting ODS programs and services to students, parents, and faculty, including developing marketing materials, updating the website, using social media, etc.
- Review documentation of disability, including psychological, medical, academic, and educational assessments, and recommend reasonable accommodations for students for both academic programs and residence life housing needs.
- Oversee requests for Emotional Support Animals and manage Committee on Service and Assistance Animals.
- Coordinate services and equipment necessary for reasonable accommodation as well as work with third-party vendors when relevant to providing assistive technology, note-takers, transcription services, sign language interpreters, etc.
- Identify and implement assistive technology resources to ensure students with disabilities have access to university curricula and programs.
- Develop and implement program orientations and other transition and success activities for students with disabilities and their parents.
- Identify and collaborate with public and private entities that provide services, assistance, or information to students with disabilities, including other postsecondary institutions, social service agencies, secondary schools, etc.
- Assist in college efforts to ensure that all programs and services are accessible and consult with Human Resources, Facilities, and all other college divisions regarding campus and program accessibility.
- Act as a liaison, advocate, and resource person for students with disabilities.
- Identify sources of grant funding and scholarship programs for students with disabilities.
- Manage the annual departmental budget.
- Perform other duties as assigned by the Assistant Vice President of Student Wellness.
SKILLS, KNOWLEDGE, AND ABILITIES
The successful candidate will perform the ability to:
- Work effectively and harmoniously with colleagues in an environment that promotes innovation, teaching, learning, and service to a diverse student population.
- Effectively interact with people from diverse socioeconomic and ethnic backgrounds.
- Collaborate with community agencies that serve people with disabilities.
- Apply legal and policy provisions to various problems consistently and correctly.
- Manage categorical budgets and grants.
- Handle interruptions, frequent deadlines, and multiple assignments.
The successful candidate will also possess the knowledge of:
- Federal and state laws as they pertain to working with students with disabilities in an educational setting.
- Accommodations and support services typically provided to students with disabilities in higher education.
QUALIFICATIONS
- Master’s degree or JD required, JD or doctoral degree preferred in Special Education, Psychology, Counseling, Rehabilitation Counseling, or related field.
- 10+ years of experience in leadership developing, coordinating, and managing disability-related services.
- Proven track record of developing innovative programs that strengthen the quality of services provided to students with disabilities.
- Deep understanding of the Americans with Disabilities Act, Sections 504, and Amendments.
- Understanding of physical, cognitive, and emotional/mental impairments.
- Ability to comprehend and interpret psychological assessments, disability documentation, and diagnostic testing and to determine appropriate, reasonable accommodations.
- Awareness of best practices for adaptive technology.
- Strong oral and written communication skills.
In compliance with NYC’s Pay Transparency Act, the annual salary range for this position is $84,000-$95,000. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.
Important Note - St. John’s is NOT an E-Verify Employer. St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events. Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.
St. John’s University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.
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Get Access To All JobsDirector Of Client Services CPT: Frequently Asked Questions
Does a Director Of Client Services role qualify for CPT authorization?
Yes, if your academic program includes coursework in client management, service delivery, or organizational leadership that the role directly reinforces. Your DSO evaluates the fit between the specific job duties and your curriculum. Senior titles don't automatically disqualify a role, but the curricular connection must be documented and concrete, not incidental.
Can I do full-time CPT as a Director Of Client Services while still enrolled?
Full-time CPT is allowed while enrolled, but any single academic term of full-time CPT counts toward the 12-month threshold that eliminates OPT eligibility. If this is your final semester or a summer placement, confirm with your DSO how the hours will be counted before you accept a full-time offer at the Director level.
How do I find Director Of Client Services employers who support CPT students?
Migrate Mate lets you browse Director Of Client Services openings filtered by employers with active visa sponsorship history. That sponsorship track record is a reliable signal that HR teams understand work authorization requirements, including CPT, and won't rescind offers over paperwork complexity.
What documents does my employer need to provide for CPT authorization?
Your DSO typically requires a signed offer letter stating the employer's legal name, your job title, start and end dates, weekly hours, and a description of duties. Some universities also require a training agreement or cooperative education contract. Director-level roles may prompt additional review, so request the offer letter at least three to four weeks before your intended start date.
Will CPT experience as a Director Of Client Services count toward future H-1B sponsorship?
CPT work experience is legitimate U.S. employment and counts toward the years of specialized experience an employer can cite in an H-1B visa petition. A Director-level role strengthens the specialty occupation argument because the responsibilities, client oversight, and strategic scope map directly to the bachelor's degree requirement USCIS evaluates during adjudication.