CPT Customer Success Representative Jobs
Customer Success Representative roles sit at the intersection of communication, product knowledge, and client retention, all skills tied directly to business, communications, and information systems curricula. CPT authorization requires your DSO to confirm the role is an integral part of your academic program, so aligning the job description to your coursework before you apply speeds up that approval.
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Get Access To All JobsINTRODUCTION
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Job Title: Sales Development Representative Intern
Location: On-site 4 days in Hoboken, NJ
Duration: 8 weeks
Department: Sales/marketing
About the Role:
We are looking for a motivated and curious Intern to join our team for Summer 2026. This is an opportunity to work on refreshing data, streamlining processes, and making the organization more efficient, collaborate with sales and marketing leaders, and contribute to using AI to turbo charge our selling processes while gaining exposure to the front lines of a software sales organization.
Job Responsibilities:
- Enriching Salesforce data hygiene
- Validating and segmenting target account list (TAL)
- Creating persona & account research briefs
- Building an API with LinkedIn to allow SDR team to more efficiently source buying personas at target accounts
- Refine Outreach sequences & messaging iterations.
- 1-2 more bullets to be provided by marketing team in next 1-2 days.
Preferred Qualifications
- Familiarity with software sales process
- Exposure to enterprise software sales
- Interest in using technology to create something new and exciting.
- Experience with sales, AI, and computer science
What We’re Looking For
- Curiosity and eagerness to learn.
- Strong problem-solving skills
- Ability to collaborate effectively in a team environment.
- Interest in leveraging innovative technologies (including AI tools) to build better systems.
Eligibility Requirements
- Currently pursuing a Bachelor’s degree (or higher) in computer science or a related field
- Cumulative 3.0 GPA
- Proficient with Microsoft Office applications
- Ability to work independently and in collaboration with other team members
- Excellent communication skills, ability to engage at all levels within the organization.
- Must be able to commute to office location 4 days per week.
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
INTRODUCTION
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Job Title: Sales Development Representative Intern
Location: On-site 4 days in Hoboken, NJ
Duration: 8 weeks
Department: Sales/marketing
About the Role:
We are looking for a motivated and curious Intern to join our team for Summer 2026. This is an opportunity to work on refreshing data, streamlining processes, and making the organization more efficient, collaborate with sales and marketing leaders, and contribute to using AI to turbo charge our selling processes while gaining exposure to the front lines of a software sales organization.
Job Responsibilities:
- Enriching Salesforce data hygiene
- Validating and segmenting target account list (TAL)
- Creating persona & account research briefs
- Building an API with LinkedIn to allow SDR team to more efficiently source buying personas at target accounts
- Refine Outreach sequences & messaging iterations.
- 1-2 more bullets to be provided by marketing team in next 1-2 days.
Preferred Qualifications
- Familiarity with software sales process
- Exposure to enterprise software sales
- Interest in using technology to create something new and exciting.
- Experience with sales, AI, and computer science
What We’re Looking For
- Curiosity and eagerness to learn.
- Strong problem-solving skills
- Ability to collaborate effectively in a team environment.
- Interest in leveraging innovative technologies (including AI tools) to build better systems.
Eligibility Requirements
- Currently pursuing a Bachelor’s degree (or higher) in computer science or a related field
- Cumulative 3.0 GPA
- Proficient with Microsoft Office applications
- Ability to work independently and in collaboration with other team members
- Excellent communication skills, ability to engage at all levels within the organization.
- Must be able to commute to office location 4 days per week.
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
See all CPT Customer Success Representative Jobs
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Get Access To All JobsCustomer Success Representative CPT: Frequently Asked Questions
Does a Customer Success Representative role qualify for CPT authorization?
Yes, if the role is an integral part of your curriculum and your DSO approves it. Customer Success work typically connects to business administration, communications, marketing, or information systems programs. The key is demonstrating that the job duties, client onboarding, product education, retention strategy, directly support your current coursework, not just your general degree.
Can I do CPT for a Customer Success role at a fully remote company?
CPT authorization is based on curricular integration, not the physical location of the employer. A remote Customer Success role qualifies as long as your DSO approves it and the employer has a legitimate U.S. business presence. Confirm the company's physical address and EIN exist, since some schools require documentation of the employer's U.S. establishment for CPT approval.
How do I find Customer Success employers who understand CPT?
Search on Migrate Mate, which surfaces companies with F-1 work-authorization history in Customer Success roles. Employers who've previously hired on CPT or OPT already have HR processes for handling I-20 updates, E-Verify onboarding, and authorization documentation, which cuts down significantly on the back-and-forth that slows down offers with less experienced hiring teams.
What happens to my CPT authorization if the Customer Success role changes scope after I start?
Your CPT is authorized for a specific employer, role description, and date range listed on your I-20. If the job scope changes materially, for example, shifting from client-facing support to internal operations, you need to return to your DSO and request an updated authorization. Working outside your authorized CPT terms violates your F-1 status, so document any role changes promptly.
Does Customer Success CPT experience count toward OPT or H-1B sponsorship later?
CPT experience in a Customer Success role counts as U.S. work experience on your resume and can strengthen an OPT application or an employer's H-1B visa petition. However, if you accumulate 12 or more months of full-time CPT, you lose OPT eligibility entirely. USCIS considers Customer Success roles under specialty occupation categories when evaluating H-1B visa petitions, typically requiring a degree in a related field.