CPT Customer Success Representative Jobs
Customer Success Representative roles sit at the intersection of communication, product knowledge, and client retention, all skills tied directly to business, communications, and information systems curricula. CPT authorization requires your DSO to confirm the role is an integral part of your academic program, so aligning the job description to your coursework before you apply speeds up that approval.
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Get Access To All JobsAbout us:
At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here.
And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation.
Position Title: Internship – Customer Success (Performance)
Reports to: Customer Success Lead
Work Location: Greensboro, N.C.
Quick Take
We are seeking a dynamic and motivated individual to join our team as a Customer Success Intern. This internship offers hands-on experience in customer success and implementation within a fast-paced and innovative environment. As a Customer Success Intern, you will work closely with experienced team members and play a key role in facilitating the smooth operation of project management activities. From coordinating essential meetings to ensuring accurate tracking of supplier data, your contributions will directly impact our success.
The Work
- Coordinate meetings with project & customer success managers to ensure alignment on project objectives and milestones.
- Updating supplier API spreadsheets to maintain formal tracking.
- Proactively reaching out to vendors to facilitate communication and streamline procurement processes.
- Reviewing client contracts to ensure compliance and understanding of project requirements.
- Assist with customer-success related projects and initiatives that elevate the experience for our clients.
The Must-Haves
- Pursuing Bachelors or Masters in Business, Economics, or other related major.
- Proficiency in Excel to effectively manage and manipulate data for reporting and analysis.
- Familiarity with PowerPoint to create engaging presentations.
- Strong interpersonal skills with the ability to connect seamlessly with multiple departments to gather relevant information and insights.
- Self-starter mentality with the drive to take initiative and tackle tasks independently.
- Strong attention to detail to ensure accuracy and precision.
- Some knowledge of apex products/services is desired but not mandatory; willingness to learn and adapt to new concepts is valued.
Benefits
At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence.
With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.
About us:
At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here.
And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation.
Position Title: Internship – Customer Success (Performance)
Reports to: Customer Success Lead
Work Location: Greensboro, N.C.
Quick Take
We are seeking a dynamic and motivated individual to join our team as a Customer Success Intern. This internship offers hands-on experience in customer success and implementation within a fast-paced and innovative environment. As a Customer Success Intern, you will work closely with experienced team members and play a key role in facilitating the smooth operation of project management activities. From coordinating essential meetings to ensuring accurate tracking of supplier data, your contributions will directly impact our success.
The Work
- Coordinate meetings with project & customer success managers to ensure alignment on project objectives and milestones.
- Updating supplier API spreadsheets to maintain formal tracking.
- Proactively reaching out to vendors to facilitate communication and streamline procurement processes.
- Reviewing client contracts to ensure compliance and understanding of project requirements.
- Assist with customer-success related projects and initiatives that elevate the experience for our clients.
The Must-Haves
- Pursuing Bachelors or Masters in Business, Economics, or other related major.
- Proficiency in Excel to effectively manage and manipulate data for reporting and analysis.
- Familiarity with PowerPoint to create engaging presentations.
- Strong interpersonal skills with the ability to connect seamlessly with multiple departments to gather relevant information and insights.
- Self-starter mentality with the drive to take initiative and tackle tasks independently.
- Strong attention to detail to ensure accuracy and precision.
- Some knowledge of apex products/services is desired but not mandatory; willingness to learn and adapt to new concepts is valued.
Benefits
At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence.
With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.
See all CPT Customer Success Representative Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new CPT Customer Success Representative Jobs.
Get Access To All JobsCustomer Success Representative CPT: Frequently Asked Questions
Does a Customer Success Representative role qualify for CPT authorization?
Yes, if the role is an integral part of your curriculum and your DSO approves it. Customer Success work typically connects to business administration, communications, marketing, or information systems programs. The key is demonstrating that the job duties, client onboarding, product education, retention strategy, directly support your current coursework, not just your general degree.
Can I do CPT for a Customer Success role at a fully remote company?
CPT authorization is based on curricular integration, not the physical location of the employer. A remote Customer Success role qualifies as long as your DSO approves it and the employer has a legitimate U.S. business presence. Confirm the company's physical address and EIN exist, since some schools require documentation of the employer's U.S. establishment for CPT approval.
How do I find Customer Success employers who understand CPT?
Search on Migrate Mate, which surfaces companies with F-1 work-authorization history in Customer Success roles. Employers who've previously hired on CPT or OPT already have HR processes for handling I-20 updates, E-Verify onboarding, and authorization documentation, which cuts down significantly on the back-and-forth that slows down offers with less experienced hiring teams.
What happens to my CPT authorization if the Customer Success role changes scope after I start?
Your CPT is authorized for a specific employer, role description, and date range listed on your I-20. If the job scope changes materially, for example, shifting from client-facing support to internal operations, you need to return to your DSO and request an updated authorization. Working outside your authorized CPT terms violates your F-1 status, so document any role changes promptly.
Does Customer Success CPT experience count toward OPT or H-1B sponsorship later?
CPT experience in a Customer Success role counts as U.S. work experience on your resume and can strengthen an OPT application or an employer's H-1B visa petition. However, if you accumulate 12 or more months of full-time CPT, you lose OPT eligibility entirely. USCIS considers Customer Success roles under specialty occupation categories when evaluating H-1B visa petitions, typically requiring a degree in a related field.