CPT Customer Relations Representative Jobs
Customer Relations Representative roles involve direct client communication, complaint resolution, and account management, skills that align with business, communications, and marketing degree programs eligible for CPT. Your DSO must authorize CPT before your start date, and the role must connect directly to your enrolled coursework.
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Get Access To All Jobs$1000 SIGNING BONUS!
East West Hospitality is seeking an Owner Relations Representative to join our high-performing team where mountain views and meaningful work go hand in hand. Based in our newly renovated Seasons Building office in Avon—at the base of Beaver Creek Mountain—our Owner Relations team supports property owners across Vail Valley, the Roaring Fork Valley, and Tahoe. If you thrive in a fast-paced environment, love providing top-tier customer service, and can juggle details like a pro, this is your chance to build lasting relationships while working alongside supportive, professional colleagues (and yes, lunchtime ski breaks are encouraged!). Bring your communication skills, team spirit, and passion for helping others—we can’t wait to meet you.
Duties Include:
- Professional communication with owners from high end fractional and timeshare properties.
- Provide ownership guidance and reservation assistance via phone calls and emails in a timely fashion.
- Working in conjunction with resort managers and staff, accounting, as well as external organizations.
- Assist with rental management, owner billing and ownership transfers.
What's Hot: Onsite parking in Avon just steps from the Riverfront Gondola, access to Travel Exchange, and ski and mountain bike breaks!
Location: Seasons Building, Avon
Start Date: ASAP
Employment Status: Full Time, Year Round
Schedule: M - F, 8:00 - 4:30 or 8:30 - 5:00
Pay Rate: $27/hour plus a Rental Revenue Incentive; First half of signing bonus paid after 30 days and second half after 90 days.
Posting Close Date: 6/15/2026 (or when filled)
MINIMUM QUALIFICATIONS
The ideal candidate for this position is legally authorized to work in the United States on an ongoing basis, without a specific end date, and brings either a bachelor’s degree or 1–2 years of relevant professional experience. They demonstrate a strong commitment to exceptional customer service and communicate with clarity and professionalism across written, phone, and email interactions. Highly organized and detail-oriented, they are able to effectively juggle multiple priorities while maintaining accuracy and follow-through. Comfortable using Microsoft Office and other standard business applications, they adapt easily to a variety of tools and systems. This individual thrives in dynamic environments, performing just as effectively during fast-paced peak periods as they do in more seasonal, steady-paced settings.
Benefits & Perks:
In addition to onsite parking, our benefits package is designed to enhance your overall experience and well-being. Winter Incentive Program for full-time employees, and generous Paid Time Off. Choose from three Health Insurance plans, along with Dental, Vision, & Accident Insurance, and Life Insurance, all available for full-time staff. We offer a 401(K) Plan with a discretionary employer match. Our commitment to your growth includes Career Development Trainings and Discounted Gym Memberships at The Athletic Club Westin. You’ll also benefit from Discounts at Eye Pieces, Corporate Discounts through Perk Spot, a Sabbatical Program, and a $500 Referral Program. Join us and experience a comprehensive benefits package that supports your professional growth and personal well-being!
Why East West:
At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.
$1000 SIGNING BONUS!
East West Hospitality is seeking an Owner Relations Representative to join our high-performing team where mountain views and meaningful work go hand in hand. Based in our newly renovated Seasons Building office in Avon—at the base of Beaver Creek Mountain—our Owner Relations team supports property owners across Vail Valley, the Roaring Fork Valley, and Tahoe. If you thrive in a fast-paced environment, love providing top-tier customer service, and can juggle details like a pro, this is your chance to build lasting relationships while working alongside supportive, professional colleagues (and yes, lunchtime ski breaks are encouraged!). Bring your communication skills, team spirit, and passion for helping others—we can’t wait to meet you.
Duties Include:
- Professional communication with owners from high end fractional and timeshare properties.
- Provide ownership guidance and reservation assistance via phone calls and emails in a timely fashion.
- Working in conjunction with resort managers and staff, accounting, as well as external organizations.
- Assist with rental management, owner billing and ownership transfers.
What's Hot: Onsite parking in Avon just steps from the Riverfront Gondola, access to Travel Exchange, and ski and mountain bike breaks!
Location: Seasons Building, Avon
Start Date: ASAP
Employment Status: Full Time, Year Round
Schedule: M - F, 8:00 - 4:30 or 8:30 - 5:00
Pay Rate: $27/hour plus a Rental Revenue Incentive; First half of signing bonus paid after 30 days and second half after 90 days.
Posting Close Date: 6/15/2026 (or when filled)
MINIMUM QUALIFICATIONS
The ideal candidate for this position is legally authorized to work in the United States on an ongoing basis, without a specific end date, and brings either a bachelor’s degree or 1–2 years of relevant professional experience. They demonstrate a strong commitment to exceptional customer service and communicate with clarity and professionalism across written, phone, and email interactions. Highly organized and detail-oriented, they are able to effectively juggle multiple priorities while maintaining accuracy and follow-through. Comfortable using Microsoft Office and other standard business applications, they adapt easily to a variety of tools and systems. This individual thrives in dynamic environments, performing just as effectively during fast-paced peak periods as they do in more seasonal, steady-paced settings.
Benefits & Perks:
In addition to onsite parking, our benefits package is designed to enhance your overall experience and well-being. Winter Incentive Program for full-time employees, and generous Paid Time Off. Choose from three Health Insurance plans, along with Dental, Vision, & Accident Insurance, and Life Insurance, all available for full-time staff. We offer a 401(K) Plan with a discretionary employer match. Our commitment to your growth includes Career Development Trainings and Discounted Gym Memberships at The Athletic Club Westin. You’ll also benefit from Discounts at Eye Pieces, Corporate Discounts through Perk Spot, a Sabbatical Program, and a $500 Referral Program. Join us and experience a comprehensive benefits package that supports your professional growth and personal well-being!
Why East West:
At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.
Customer Relations Representative CPT: Frequently Asked Questions
Does a Customer Relations Representative role qualify for CPT?
It can, if the role's duties connect directly to your enrolled program. Customer relations work aligns with business administration, marketing, and communications degrees. Your DSO evaluates the fit based on your specific curriculum, not just the job title. Bring your offer letter and a role description to your DSO appointment so they can make that determination accurately.
Can I do full-time CPT as a Customer Relations Representative without affecting my OPT?
Yes, but only if you've used less than 12 months of full-time CPT. Once you exceed 12 months of full-time CPT, you lose OPT eligibility entirely. Part-time CPT, meaning under 20 hours per week, doesn't count against that limit regardless of how long you use it. Track your authorized CPT hours carefully across all employers and semesters.
How do I find employers open to hiring F-1 CPT students for customer relations roles?
Search Migrate Mate to find Customer Relations Representative roles at employers with F-1 and CPT hiring history. Many companies in retail services, financial services, and telecommunications hire CPT students for these positions, but not all of them advertise it openly. Filtering by authorization type saves you significant time during your search.
What documents do I need before starting a CPT job as a Customer Relations Representative?
You need a CPT-authorized I-20 from your DSO before your first day. The employer's offer letter must confirm the start date, job title, work location, and hours per week. Your DSO typically also requires a written description of how the role relates to your program. Don't report to work until your I-20 reflects the CPT authorization with the correct employer and dates.
Will working as a Customer Relations Representative on CPT help with H-1B eligibility later?
CPT experience itself doesn't affect H-1B eligibility, but the role type does matter long-term. Customer Relations Representative positions need to qualify as specialty occupations under USCIS standards, meaning they require at least a bachelor's degree in a directly related field. Roles in financial services, healthcare, or technology-facing account management tend to meet that bar more consistently than general retail customer service positions.
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