CPT Customer Relations Representative Jobs
Customer Relations Representative roles involve direct client communication, complaint resolution, and account management, skills that align with business, communications, and marketing degree programs eligible for CPT. Your DSO must authorize CPT before your start date, and the role must connect directly to your enrolled coursework.
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Who We Are
Power Digital is an AI-Native Growth Firm built at the intersection of world-class talent and proprietary technology. We help leading and emerging brands grow by combining deep vertical expertise, strategic thinking, and enterprise intelligence to drive measurable business outcomes. For more than a decade, we have built our business around one belief: the best technology makes great people better. Our teams of strategists, creatives, analysts, and technologists use Omega, our AI operating system, to surface opportunities faster, investigate what is driving performance, and execute approved work with greater speed and precision. Behind Omega is Iris, our proprietary intelligence layer, built on years of real performance data, strategic frameworks, testing, and learnings from across our client portfolio. AI expands the capacity of our people to think, create, solve harder problems, and make better decisions. Human judgment, creativity, and accountability remain central to how we work. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. We partner closely with our clients as an extension of their teams, working across strategy, execution, and measurement to identify what is truly blocking growth and determine what to do next. Our culture is built on people who are curious, ambitious, accountable, and committed to delivering meaningful results for our clients and for one another. At Power Digital, we believe the future belongs to teams that combine the best talent with the best technology. We are building that future today.
This is a remote opportunity open to current college students enrolling in an internship course for college credit in NYC.
Position Title: Public Relations Intern, NYC Office Hybrid Internship
Internship Term: Spring 2027
Compensation: College credit [MUST be enrolled in college course]
Desired Fields of Study: Public Relations, Communications, Journalism, or related fields
Hours Desired: 15-20/week (We are looking for the NYC intern to come to office 2 days per week)
A Day In The Life
As a Public Relations Intern at Power Digital's NYC office, you'll assist in sample coordination, beauty closet organization, client status updates, media tracking, and coverage reporting. This hybrid internship requires previous PR or influencer relations experience, strong attention to detail, and excellent organizational skills. You'll work two days per week in the office, contributing to media and influencer lists, and social media monitoring for clients.
Responsibilities
- Coordinate sample sends out of the NYC office
- Organize the beauty closet for product send outs/mailers
- Create labels for various product sendouts for clients
- Keep client status grids up to date
- Media tracking and clipping, as well as updating client coverage books
- Monitor press coverage for different clients as well as flagging competitor coverage
- Assist with coverage PA’s/SMA’s and monthly reports
- Update and maintain media and influencer lists for clients
- Flag any media coverage on social media for clients
Role Requirements
- Previous internship and/or professional experience (PR and/or Influencer specific experience is a plus!)
- Understanding of media relations and the PR industry
- Extreme attention to detail
- Inherently organized and able to juggle multiple projects flawlessly
- Proactive and team-oriented
- Positive, can-do attitude
- An eagerness to learn and develop overall communications skills
- Familiarity with PR processes
- Exceptional communication skills
- Sound understanding of AP Style and GSP in writing
- Strong writing skills
Benefits & Perks
- Monthly & quarterly team bonding activities
- Fun, savvy, and hard-working team(s)
- Full-remote flexibility
Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page. If you have any doubts about the authenticity of any messaging on behalf of Power Digital, please send us an email at recruiting@powerdigital.com before taking any further action in relation to the correspondence.
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Get Access To All JobsCustomer Relations Representative CPT: Frequently Asked Questions
Does a Customer Relations Representative role qualify for CPT?
It can, if the role's duties connect directly to your enrolled program. Customer relations work aligns with business administration, marketing, and communications degrees. Your DSO evaluates the fit based on your specific curriculum, not just the job title. Bring your offer letter and a role description to your DSO appointment so they can make that determination accurately.
Can I do full-time CPT as a Customer Relations Representative without affecting my OPT?
Yes, but only if you've used less than 12 months of full-time CPT. Once you exceed 12 months of full-time CPT, you lose OPT eligibility entirely. Part-time CPT, meaning under 20 hours per week, doesn't count against that limit regardless of how long you use it. Track your authorized CPT hours carefully across all employers and semesters.
How do I find employers open to hiring F-1 CPT students for customer relations roles?
Search Migrate Mate to find Customer Relations Representative roles at employers with F-1 and CPT hiring history. Many companies in retail services, financial services, and telecommunications hire CPT students for these positions, but not all of them advertise it openly. Filtering by authorization type saves you significant time during your search.
What documents do I need before starting a CPT job as a Customer Relations Representative?
You need a CPT-authorized I-20 from your DSO before your first day. The employer's offer letter must confirm the start date, job title, work location, and hours per week. Your DSO typically also requires a written description of how the role relates to your program. Don't report to work until your I-20 reflects the CPT authorization with the correct employer and dates.
Will working as a Customer Relations Representative on CPT help with H-1B eligibility later?
CPT experience itself doesn't affect H-1B visa eligibility, but the role type does matter long-term. Customer Relations Representative positions need to qualify as specialty occupations under USCIS standards, meaning they require at least a bachelor's degree in a directly related field. Roles in financial services, healthcare, or technology-facing account management tend to meet that bar more consistently than general retail customer service positions.