CPT IT Service Management Jobs
IT Service Management CPT jobs let F-1 students apply ITIL frameworks, service desk operations, and incident management in real enterprise environments. Your DSO must authorize CPT before your start date, and the work must directly connect to your degree program. Part-time CPT runs up to 20 hours per week during the semester.
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IT Technician Intern (Industrial Solutions)
Location
Hendersonville, NC
About us
BorgWarner has nearly a 100-year legacy of innovation, delivering advanced mobility solutions worldwide. We’re now expanding into the high-growth data center market, providing advanced power generation systems for AI-driven data centers and microgrid applications. This growth builds our expertise in turbocharging, thermal management, power electronics, and advanced controls - reflecting our commitment to development, sustainability, and real-world impact. We are a company of innovators and independent thinkers that bring together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.
Our Culture
We believe the health and safety of our employees are a top priority. We care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.
Career Opportunities
We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!
For a listing of openings in the Hendersonville area please visit: BorgWarner Openings
Pay
This is a paid internship. Pay rate is based on the intern’s academic standing.
Students may be eligible to receive housing support and travel reimbursement.
Position Summary
We’re building a brand-new state-of-the-art facility dedicated to creating power generation systems for data centers and microgrid applications. This new hub will be at the heart of BorgWarner’s latest growth initiative, bringing together engineering, innovation, and technology in one dynamic space. Be part of a team that’s shaping the future of sustainable power and driving breakthrough solutions from day one. To learn more about BorgWarner's Industrial Solutions business, please visit: BorgWarner Industrial Solutions.
The IT Technician Intern is primarily responsible for the IT Customer environment. This position executes tasks to enhance and support the desktop environment, provides specialized IT services (e.g. high-level meeting support, root-cause analysis, customer consulting), and provides IT facility-related services (e.g. audio-visual environment, security systems, printers/copiers). The IT Technician Intern also provides on-site support for the IT infrastructure teams as needed.
Key Responsibilities
Service Delivery Responsibilities:
- Helps to build and maintain good relationships with staff and IT infrastructure teams
- Ensures quality services are performed to the agreed SLA
- Ensure that systems, processes and methodologies specified are followed and to ensure effective monitoring, control and support of service delivery is ongoing
- Understands Incident, Problem and Change Management principles
- Ensures first class IT Service Delivery across locations for infrastructure services
- Ensures that remote and on-site support issues are resolved to customers satisfaction
- Support the setup of processes around Service Management
Client & Asset Service Responsibilities:
- General Computer Desktop & Laptop support
- Configure new and existing devices according to corporate standards for deployment
- Desktop Application installation and troubleshooting
- Maintain Licenses Management and version control
- Hardware Refresh Project involvement
- Maintains client security settings (e.g. admin rights, software installs, etc.)
- Support staff by phone, email, chat, etc.
- Provide basic network, security and printing support, but also owning problem resolution and engaging other teams as needed
- Support of Local Production/Manufacturing Connectivity
- Printer installation, configuration & support
What We’re Looking For
Education /Experience Qualifications:
- Pursuing a Bachelor’s degree in Information Systems, Computer Engineering, or a similar field
- Strong customer focus and service delivery
- Process management
- Drive for results
- Listening and action oriented
- Comfortable presenting technical topics to technical and non-technical associates
- Problem solving with functional / technical skills
- Ability to engage and work with outside vendors or partners
- Self-motivated with strong work ethic
- Ability to understand local operations but also learn and understand the global enterprise
- Expertise and practice with a manufacturing environment
What We Believe
- Inclusion: Respecting individuals
- Integrity: Honoring truth
- Excellence: Focusing on results
- Responsibility: Our commitment
- Collaboration: Building trust
Safety
This position will adhere to the BorgWarner Environmental Health and Safety Program by following all safety rules, procedures, practices, training, and safe use of equipment; this includes use of personal protective equipment (PPE) as required. This individual will work in a way that stresses the importance of preventing injury, accidents, or illnesses to themselves or co-workers by correcting or reporting unsafe situations, incidents, or occurrences to their Team Lead immediately.
Equal Employment Opportunity
BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.
Join the company that is creating solutions that support a cleaner, more energy-efficient world.
Position
IT Technician Intern (Industrial Solutions)
Location
Hendersonville, NC
About us
BorgWarner has nearly a 100-year legacy of innovation, delivering advanced mobility solutions worldwide. We’re now expanding into the high-growth data center market, providing advanced power generation systems for AI-driven data centers and microgrid applications. This growth builds our expertise in turbocharging, thermal management, power electronics, and advanced controls - reflecting our commitment to development, sustainability, and real-world impact. We are a company of innovators and independent thinkers that bring together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.
Our Culture
We believe the health and safety of our employees are a top priority. We care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.
Career Opportunities
We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!
For a listing of openings in the Hendersonville area please visit: BorgWarner Openings
Pay
This is a paid internship. Pay rate is based on the intern’s academic standing.
Students may be eligible to receive housing support and travel reimbursement.
Position Summary
We’re building a brand-new state-of-the-art facility dedicated to creating power generation systems for data centers and microgrid applications. This new hub will be at the heart of BorgWarner’s latest growth initiative, bringing together engineering, innovation, and technology in one dynamic space. Be part of a team that’s shaping the future of sustainable power and driving breakthrough solutions from day one. To learn more about BorgWarner's Industrial Solutions business, please visit: BorgWarner Industrial Solutions.
The IT Technician Intern is primarily responsible for the IT Customer environment. This position executes tasks to enhance and support the desktop environment, provides specialized IT services (e.g. high-level meeting support, root-cause analysis, customer consulting), and provides IT facility-related services (e.g. audio-visual environment, security systems, printers/copiers). The IT Technician Intern also provides on-site support for the IT infrastructure teams as needed.
Key Responsibilities
Service Delivery Responsibilities:
- Helps to build and maintain good relationships with staff and IT infrastructure teams
- Ensures quality services are performed to the agreed SLA
- Ensure that systems, processes and methodologies specified are followed and to ensure effective monitoring, control and support of service delivery is ongoing
- Understands Incident, Problem and Change Management principles
- Ensures first class IT Service Delivery across locations for infrastructure services
- Ensures that remote and on-site support issues are resolved to customers satisfaction
- Support the setup of processes around Service Management
Client & Asset Service Responsibilities:
- General Computer Desktop & Laptop support
- Configure new and existing devices according to corporate standards for deployment
- Desktop Application installation and troubleshooting
- Maintain Licenses Management and version control
- Hardware Refresh Project involvement
- Maintains client security settings (e.g. admin rights, software installs, etc.)
- Support staff by phone, email, chat, etc.
- Provide basic network, security and printing support, but also owning problem resolution and engaging other teams as needed
- Support of Local Production/Manufacturing Connectivity
- Printer installation, configuration & support
What We’re Looking For
Education /Experience Qualifications:
- Pursuing a Bachelor’s degree in Information Systems, Computer Engineering, or a similar field
- Strong customer focus and service delivery
- Process management
- Drive for results
- Listening and action oriented
- Comfortable presenting technical topics to technical and non-technical associates
- Problem solving with functional / technical skills
- Ability to engage and work with outside vendors or partners
- Self-motivated with strong work ethic
- Ability to understand local operations but also learn and understand the global enterprise
- Expertise and practice with a manufacturing environment
What We Believe
- Inclusion: Respecting individuals
- Integrity: Honoring truth
- Excellence: Focusing on results
- Responsibility: Our commitment
- Collaboration: Building trust
Safety
This position will adhere to the BorgWarner Environmental Health and Safety Program by following all safety rules, procedures, practices, training, and safe use of equipment; this includes use of personal protective equipment (PPE) as required. This individual will work in a way that stresses the importance of preventing injury, accidents, or illnesses to themselves or co-workers by correcting or reporting unsafe situations, incidents, or occurrences to their Team Lead immediately.
Equal Employment Opportunity
BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.
Join the company that is creating solutions that support a cleaner, more energy-efficient world.
See all 58+ CPT IT Service Management Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new CPT IT Service Management Jobs.
Get Access To All JobsIT Service Management CPT: Frequently Asked Questions
Does IT Service Management work qualify for CPT authorization?
Yes, if the role directly relates to your enrolled degree program. Positions involving service desk operations, incident management, change management, or ITIL process work typically connect to IT, MIS, or computer science curricula. Your DSO makes the final determination, so bring the job description and map specific duties to your coursework when you request authorization.
Can I do CPT in an ITSM role while taking classes full time?
Yes, but part-time CPT, 20 hours per week or fewer, is the standard option during an active semester. Full-time CPT requires 21 or more hours per week and counts against your OPT eligibility: one full academic year of full-time CPT eliminates your OPT entirely. Most students in degree programs choose part-time CPT to preserve that post-graduation option.
How do I find ITSM employers who accept CPT students?
Search Migrate Mate, which filters job listings by work authorization type and surfaces employers with sponsorship history. When you reach out to employers directly, specify that you're authorized for CPT and provide a clear timeline for when your DSO can issue the updated I-20. Many ITSM hiring managers aren't familiar with CPT mechanics, so a one-paragraph explanation in your initial message reduces back-and-forth.
What documents do I need before starting an ITSM CPT job?
You need a signed offer letter with your start date and job title, your DSO's written CPT authorization, and an updated I-20 listing the CPT employer and authorized dates. USCIS requires your I-20 to reflect the CPT authorization before your first day of work. Starting before the I-20 is updated puts your F-1 status at risk, so don't rely on a verbal agreement from your DSO.
Does CPT in an ITSM role count toward H-1B specialty occupation experience?
Work performed on CPT can count as relevant work experience when an employer evaluates your H-1B visa petition later, but USCIS makes that determination at the time of filing. ITSM roles that involve technical analysis, IT governance, or systems administration are more likely to support a specialty occupation argument than general helpdesk or administrative duties. Keep documentation of your specific responsibilities and any projects you led.