CPT IT Service Management Jobs
IT Service Management CPT jobs let F-1 students apply ITIL frameworks, service desk operations, and incident management in real enterprise environments. Your DSO must authorize CPT before your start date, and the work must directly connect to your degree program. Part-time CPT runs up to 20 hours per week during the semester.
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Get Access To All JobsIT Intern
The IT Intern will participate in a Rotational IT Foundations Program designed to strengthen day-to-day IT operations while developing a pipeline of well-rounded IT talent. This role provides hands-on exposure across core IT functions, supporting operational efficiency, system resilience, and scalability through foundational, high-value work.
The internship offers practical experience across Service Desk operations, desktop and endpoint support, systems documentation, networking fundamentals, and enterprise technology services (ETS). The intern will work closely with IT professionals while contributing meaningfully to service readiness, onboarding preparedness, and documentation quality.
Internship Details
- Duration: 12 weeks
- Timing: May/June start through August/September end
- Schedule: Part-time (20 hours per week)
Responsibilities (include, but are not limited to):
Service Desk
- Assist with ticket lifecycle support, including documentation, categorization, and basic troubleshooting.
- Support Service Desk throughput by handling repeatable and foundational support tasks.
Desktop & Endpoints
- Support hardware setup, asset tagging, and inventory accuracy.
- Assist with workstation and conference room readiness to support employee onboarding and daily operations.
Systems
- Help document IT workflows, procedures, and runbooks to improve consistency and reduce single-point dependency.
- Observe and support patching activities and system maintenance processes.
Networking
- Assist with network inventory updates, closet labeling, and documentation.
- Gain exposure to networking fundamentals within an enterprise environment.
Enterprise Technology Services (ETS)
- Support enterprise application readiness, licensing processes, and user access workflows.
- Gain exposure to enterprise tools and platforms used across the organization.
- Perform other duties as assigned.
Required Qualifications:
- Pursuing a Bachelor’s degree in Information Technology, Information Systems, Computer Science, Management Information Systems, Computer Engineering or a related field.
- Strong interest in IT operations, systems, and enterprise technology.
- Willingness to learn and support foundational IT tasks.
- Strong organizational skills and attention to detail.
- Ability to communicate clearly and work effectively in a team environment.
Preferred Qualification:
- Familiarity with basic IT concepts such as hardware, operating systems, networking, or service desk tools.
- Experience with ticketing systems, device imaging, or asset management (academic or practical).
- Interest in enterprise IT environments, systems reliability, and operational excellence.
- Curiosity, initiative, and motivation to build foundational technical skills.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee should have the:
- Ability to frequently use or operate a computer, mouse, and/or other office productivity machinery, such as a calculator, copy machine, computer printer, etc.
- Ability to frequently use hand(s) for repetitive actions (grasping and fine manipulation).
- Ability to frequently walk or move – to regularly move about inside the office.
- Ability to frequently see or detect, identify, recognize, or assess surroundings while in the office.
- Ability to occasionally bend, kneel, crouch, turn, and stoop.
- Ability to frequently sit or be stationary for extended continuous periods of time.
- Ability to stand for occasional periods of time.
- Ability to occasionally lift and/or push/pull up to 20 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing their job.
Total Rewards (Benefits, Perks & Compensation)
Benefits & Perks:
In addition to our competitive compensation, you will also be eligible for the following at Karma:
- 40 hours of paid Sick Time
Compensation:
$25.00/per hour - $35.00/per hour. Compensation will vary depending on the candidate's current level of education.
At Karma, our base pay is one part of our total rewards package.
Compensation offered may vary on multiple factors, including market location, education, skills and experience. The total compensation package for this position may also include other elements dependent on the position being offered.
Karma Automotive, Inc. is an equal employment opportunity (EEO) employer. We do not discriminate on the basis of age, race, gender identity and expression, color, sexual orientation, marital status, pregnancy or related conditions (including breastfeeding), national origin/ancestry, religion, military/veteran status, genetic information, citizenship status, intersectionality or any other characteristic and group protected by applicable law. Karma Automotive, Inc complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a physical or mental disability. Valid driver’s license may be required based on essential duties.
IT Intern
The IT Intern will participate in a Rotational IT Foundations Program designed to strengthen day-to-day IT operations while developing a pipeline of well-rounded IT talent. This role provides hands-on exposure across core IT functions, supporting operational efficiency, system resilience, and scalability through foundational, high-value work.
The internship offers practical experience across Service Desk operations, desktop and endpoint support, systems documentation, networking fundamentals, and enterprise technology services (ETS). The intern will work closely with IT professionals while contributing meaningfully to service readiness, onboarding preparedness, and documentation quality.
Internship Details
- Duration: 12 weeks
- Timing: May/June start through August/September end
- Schedule: Part-time (20 hours per week)
Responsibilities (include, but are not limited to):
Service Desk
- Assist with ticket lifecycle support, including documentation, categorization, and basic troubleshooting.
- Support Service Desk throughput by handling repeatable and foundational support tasks.
Desktop & Endpoints
- Support hardware setup, asset tagging, and inventory accuracy.
- Assist with workstation and conference room readiness to support employee onboarding and daily operations.
Systems
- Help document IT workflows, procedures, and runbooks to improve consistency and reduce single-point dependency.
- Observe and support patching activities and system maintenance processes.
Networking
- Assist with network inventory updates, closet labeling, and documentation.
- Gain exposure to networking fundamentals within an enterprise environment.
Enterprise Technology Services (ETS)
- Support enterprise application readiness, licensing processes, and user access workflows.
- Gain exposure to enterprise tools and platforms used across the organization.
- Perform other duties as assigned.
Required Qualifications:
- Pursuing a Bachelor’s degree in Information Technology, Information Systems, Computer Science, Management Information Systems, Computer Engineering or a related field.
- Strong interest in IT operations, systems, and enterprise technology.
- Willingness to learn and support foundational IT tasks.
- Strong organizational skills and attention to detail.
- Ability to communicate clearly and work effectively in a team environment.
Preferred Qualification:
- Familiarity with basic IT concepts such as hardware, operating systems, networking, or service desk tools.
- Experience with ticketing systems, device imaging, or asset management (academic or practical).
- Interest in enterprise IT environments, systems reliability, and operational excellence.
- Curiosity, initiative, and motivation to build foundational technical skills.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee should have the:
- Ability to frequently use or operate a computer, mouse, and/or other office productivity machinery, such as a calculator, copy machine, computer printer, etc.
- Ability to frequently use hand(s) for repetitive actions (grasping and fine manipulation).
- Ability to frequently walk or move – to regularly move about inside the office.
- Ability to frequently see or detect, identify, recognize, or assess surroundings while in the office.
- Ability to occasionally bend, kneel, crouch, turn, and stoop.
- Ability to frequently sit or be stationary for extended continuous periods of time.
- Ability to stand for occasional periods of time.
- Ability to occasionally lift and/or push/pull up to 20 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing their job.
Total Rewards (Benefits, Perks & Compensation)
Benefits & Perks:
In addition to our competitive compensation, you will also be eligible for the following at Karma:
- 40 hours of paid Sick Time
Compensation:
$25.00/per hour - $35.00/per hour. Compensation will vary depending on the candidate's current level of education.
At Karma, our base pay is one part of our total rewards package.
Compensation offered may vary on multiple factors, including market location, education, skills and experience. The total compensation package for this position may also include other elements dependent on the position being offered.
Karma Automotive, Inc. is an equal employment opportunity (EEO) employer. We do not discriminate on the basis of age, race, gender identity and expression, color, sexual orientation, marital status, pregnancy or related conditions (including breastfeeding), national origin/ancestry, religion, military/veteran status, genetic information, citizenship status, intersectionality or any other characteristic and group protected by applicable law. Karma Automotive, Inc complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a physical or mental disability. Valid driver’s license may be required based on essential duties.
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Get Access To All JobsIT Service Management CPT: Frequently Asked Questions
Does IT Service Management work qualify for CPT authorization?
Yes, if the role directly relates to your enrolled degree program. Positions involving service desk operations, incident management, change management, or ITIL process work typically connect to IT, MIS, or computer science curricula. Your DSO makes the final determination, so bring the job description and map specific duties to your coursework when you request authorization.
Can I do CPT in an ITSM role while taking classes full time?
Yes, but part-time CPT, 20 hours per week or fewer, is the standard option during an active semester. Full-time CPT requires 21 or more hours per week and counts against your OPT eligibility: one full academic year of full-time CPT eliminates your OPT entirely. Most students in degree programs choose part-time CPT to preserve that post-graduation option.
How do I find ITSM employers who accept CPT students?
Search Migrate Mate, which filters job listings by work authorization type and surfaces employers with sponsorship history. When you reach out to employers directly, specify that you're authorized for CPT and provide a clear timeline for when your DSO can issue the updated I-20. Many ITSM hiring managers aren't familiar with CPT mechanics, so a one-paragraph explanation in your initial message reduces back-and-forth.
What documents do I need before starting an ITSM CPT job?
You need a signed offer letter with your start date and job title, your DSO's written CPT authorization, and an updated I-20 listing the CPT employer and authorized dates. USCIS requires your I-20 to reflect the CPT authorization before your first day of work. Starting before the I-20 is updated puts your F-1 status at risk, so don't rely on a verbal agreement from your DSO.
Does CPT in an ITSM role count toward H-1B specialty occupation experience?
Work performed on CPT can count as relevant work experience when an employer evaluates your H-1B visa petition later, but USCIS makes that determination at the time of filing. ITSM roles that involve technical analysis, IT governance, or systems administration are more likely to support a specialty occupation argument than general helpdesk or administrative duties. Keep documentation of your specific responsibilities and any projects you led.