CPT Operations Technician Jobs
Operations Technician roles in manufacturing, utilities, and industrial facilities qualify for CPT when your program ties the work directly to your coursework in engineering technology, industrial operations, or a related field. Your DSO must authorize each CPT position before you start, and the job description should align with your declared major.
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INTRODUCTION
We are seeking a motivated and analytical Ops Center Engineer Intern to join our IT Operations team. This internship provides hands-on experience supporting enterprise technology services, monitoring critical systems, analyzing operational data, and contributing to service reliability initiatives.
As an Ops Center Engineer Intern, you will work alongside experienced engineers and service management professionals to gain practical experience in IT operations, incident management, ServiceNow platform reporting, Power BI analytics, and operational process improvement.
- Monitor enterprise systems and operational dashboards to identify service issues and trends.
- Assist with alert triage, incident management, and escalation activities.
- Support operational communications and documentation during service events.
- Create and maintain Power BI dashboards, visualizations, and reports that provide actionable insights to leadership and operational teams.
- Analyze ServiceNow platform data to identify trends, measure performance, and support operational decision-making.
- Research opportunities for process improvement, automation, and workflow optimization.
- Participate in team meetings, operational reviews, and cross-functional projects.
- Collaborate with engineers, analysts, and service owners to improve service reliability and customer experience.
What You'll Gain
- Real-world experience supporting enterprise IT operations.
- Exposure to Incident Management, Problem Management, Change Enablement, and other ITSM practices.
- Hands-on experience with ServiceNow and Power BI.
- Opportunities to develop technical, analytical, and business communication skills.
- Mentorship from experienced IT operations and service management professionals.
Required
- Currently pursuing a degree in Information Technology, Computer Science, Data Analytics, Information Systems, Cybersecurity, or a related field, or within one year of your graduation date.
- Strong analytical and problem-solving skills.
- Ability to interpret data and communicate findings effectively.
- Strong written, verbal, and interpersonal communication skills.
- Self-motivated with the ability to work independently and as part of a team.
Preferred
- Experience with Power BI, data visualization, or business intelligence tools.
- Familiarity with ServiceNow or IT Service Management (ITSM) concepts.
- Experience working with Microsoft Excel, Power Query, SQL, or related analytical tools.
- Interest in IT operations, system monitoring, incident response, and operational excellence.
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings—giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
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Get Access To All JobsOperations Technician CPT: Frequently Asked Questions
Does an Operations Technician role qualify for CPT authorization?
It qualifies if the work is directly tied to your degree program and your DSO approves it. Operations Technician positions in manufacturing, utilities, or process control typically align with engineering technology, industrial engineering, or applied sciences curricula. Bring the job description to your DSO appointment and show how each core duty maps to your coursework or program learning objectives.
Can I do full-time CPT as an Operations Technician without affecting my OPT eligibility?
Full-time CPT is 20 or more hours per week. If you accumulate 12 months or more of full-time CPT, you lose all OPT eligibility, including the STEM OPT extension. Part-time CPT of under 20 hours per week doesn't count toward that limit, regardless of how many semesters you use it. Structure your hours carefully with your DSO if you plan to use OPT after graduating.
How do I find Operations Technician employers who are comfortable with CPT authorization?
Search for Operations Technician roles on Migrate Mate, which surfaces employers with active sponsorship history. Industrial facilities and utilities that have previously sponsored work visas are generally more familiar with authorization paperwork and less likely to rescind offers when CPT requirements are explained. Smaller facilities with no prior foreign national employees may need more education about the process.
What documents does my employer need to provide for my CPT authorization?
Your DSO typically requires a written offer letter stating your job title, duties, employer name and address, start and end dates, and hours per week. Some schools also require a signed training agreement or internship contract. The employer doesn't file anything with USCIS for CPT; the authorization is entirely between you, your school, and your I-20. Confirm your school's specific requirements before your DSO meeting.
Can an Operations Technician CPT position count toward H-1B specialty occupation eligibility later?
It depends on how the role is classified. Operations Technician positions can qualify as specialty occupations if they require at least a bachelor's degree in a specific field, but general technician roles without a degree requirement don't meet that standard. Document your academic credentials, the technical nature of your duties, and any certifications earned during CPT. This paper trail strengthens a future H-1B visa petition if the employer wants to sponsor you.