CPT Patient Service Specialist Jobs
Patient Service Specialist jobs on CPT place you at the front lines of healthcare administration, handling scheduling, patient intake, insurance verification, and records management. Your DSO must authorize CPT specifically for this role, and the work must tie directly to a healthcare administration, health informatics, or related degree program.
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Get Access To All JobsINTRODUCTION
HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.
Benefits And Perks
- HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
- Employees qualify for public loan forgiveness programs
- Training and professional development opportunities
- Work with mission-driven, compassionate colleagues and make a difference every day in the work that you do.
This is a union eligible position.
Job Summary
HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
North County Serenity House (NCSH), a residential program of HealthRIGHT 360, was founded in 1966 to provide substance use disorder services in the community. NCSH provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.
Key Responsibilities
Case Manager is an in-person role that delivers client services by coordinating care within the organization's continuum of services and with external human services providers. They collaborate closely with clients to assist in completing intake paperwork, outcome assessments, and applying for benefits. Working alongside a multidisciplinary team, Case Manager I ensures optimal treatment outcomes aligned with HealthRIGHT 360's philosophy, goals, policies, mission, and vision. Services are provided flexibly across outpatient offices, residential treatment settings, or in the community as dictated by client needs.
Direct Service
- Assist the client with intake by completing case management assessment and entering financial and benefit information.
- Support the client in applying for Medi-Cal or transferring Medi-Cal County when appropriate.
- Assess the client’s case management needs and complete all releases of information.
- Connect the client to benefits, mental health, physical health, employment, probation, DCFS, housing, community resources, outpatient substance use disorder services, and aftercare.
- Coordinate communication and external service linkage including assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrist.
- Deliver services in outpatient, residential, or field depending on assignments and client need.
- Complete the VI-SPDAT and connect the client to safe housing options.
- Prepare the client for job search by assisting with resume writing and job search preparation.
- Monitor client's progress toward achieving case management treatment plan goals and provide treatment plan input.
- Seek clinical consultation throughout the treatment episode and when encountering new and/or high-risk clinical circumstances.
- Work collaboratively with other members of the treatment team including the Clinical Therapist, Counselor, Medical, and Psychiatrist.
- Communicate collaboratively with all members of the behavioral health team including medical, mental health, psychiatry, substance use disorder, and other staff.
- Transport clients as needed.
- Complete client UA tests and document test results.
Documentation
- Write and complete all progress notes within 72 hours of service delivery.
- Maintain compliance with the due dates for all clinical documentation.
- Write client’s progress letters and court reports and obtain final approval from the supervisor.
- Complete all documentation in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and other standards to satisfy internal and external evaluating requirements.
- Complete all assigned URC’s within a timely manner.
Administration And Other Duties
- Assist with client program oversight by managing case management business passes.
- Meet expected client care hours (productivity expectation is 25 client care hours per week).
- Maintain full compliance with requirements for registration or certification.
- Attend and actively participate in assigned Clinical Group Supervision.
- Actively participate in agency and team meetings.
- Participate in training opportunities and complete all assigned training in a timely manner.
- Arrange work schedule in accordance with the agency’s needs.
- Read emails daily and respond when appropriate.
- Perform other duties as assigned.
Qualifications
Education, Certification, Licensure, and Experience
- Option I:
- High school diploma or equivalent.
- Substance Use Disorder Counselor registration from an accredited California agency (CCAPP, CAADE, CADTP).
- Option III:
- Bachelor’s degree in Social Work, Psychology, or other related field from an accredited institution.
- Case management experience.
- Experience working with clients experiencing acute withdrawal from substances.
- Experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery.
- Valid First Aid and CPR certification or ability to obtain within 30 days of hire.
- Valid California Driver’s License and access to registered and insured transportation.
Must complete background check and livescan clearance. We will consider for employment qualified applicants with arrest and conviction records.
INTRODUCTION
HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.
Benefits And Perks
- HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
- Employees qualify for public loan forgiveness programs
- Training and professional development opportunities
- Work with mission-driven, compassionate colleagues and make a difference every day in the work that you do.
This is a union eligible position.
Job Summary
HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
North County Serenity House (NCSH), a residential program of HealthRIGHT 360, was founded in 1966 to provide substance use disorder services in the community. NCSH provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.
Key Responsibilities
Case Manager is an in-person role that delivers client services by coordinating care within the organization's continuum of services and with external human services providers. They collaborate closely with clients to assist in completing intake paperwork, outcome assessments, and applying for benefits. Working alongside a multidisciplinary team, Case Manager I ensures optimal treatment outcomes aligned with HealthRIGHT 360's philosophy, goals, policies, mission, and vision. Services are provided flexibly across outpatient offices, residential treatment settings, or in the community as dictated by client needs.
Direct Service
- Assist the client with intake by completing case management assessment and entering financial and benefit information.
- Support the client in applying for Medi-Cal or transferring Medi-Cal County when appropriate.
- Assess the client’s case management needs and complete all releases of information.
- Connect the client to benefits, mental health, physical health, employment, probation, DCFS, housing, community resources, outpatient substance use disorder services, and aftercare.
- Coordinate communication and external service linkage including assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrist.
- Deliver services in outpatient, residential, or field depending on assignments and client need.
- Complete the VI-SPDAT and connect the client to safe housing options.
- Prepare the client for job search by assisting with resume writing and job search preparation.
- Monitor client's progress toward achieving case management treatment plan goals and provide treatment plan input.
- Seek clinical consultation throughout the treatment episode and when encountering new and/or high-risk clinical circumstances.
- Work collaboratively with other members of the treatment team including the Clinical Therapist, Counselor, Medical, and Psychiatrist.
- Communicate collaboratively with all members of the behavioral health team including medical, mental health, psychiatry, substance use disorder, and other staff.
- Transport clients as needed.
- Complete client UA tests and document test results.
Documentation
- Write and complete all progress notes within 72 hours of service delivery.
- Maintain compliance with the due dates for all clinical documentation.
- Write client’s progress letters and court reports and obtain final approval from the supervisor.
- Complete all documentation in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and other standards to satisfy internal and external evaluating requirements.
- Complete all assigned URC’s within a timely manner.
Administration And Other Duties
- Assist with client program oversight by managing case management business passes.
- Meet expected client care hours (productivity expectation is 25 client care hours per week).
- Maintain full compliance with requirements for registration or certification.
- Attend and actively participate in assigned Clinical Group Supervision.
- Actively participate in agency and team meetings.
- Participate in training opportunities and complete all assigned training in a timely manner.
- Arrange work schedule in accordance with the agency’s needs.
- Read emails daily and respond when appropriate.
- Perform other duties as assigned.
Qualifications
Education, Certification, Licensure, and Experience
- Option I:
- High school diploma or equivalent.
- Substance Use Disorder Counselor registration from an accredited California agency (CCAPP, CAADE, CADTP).
- Option III:
- Bachelor’s degree in Social Work, Psychology, or other related field from an accredited institution.
- Case management experience.
- Experience working with clients experiencing acute withdrawal from substances.
- Experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery.
- Valid First Aid and CPR certification or ability to obtain within 30 days of hire.
- Valid California Driver’s License and access to registered and insured transportation.
Must complete background check and livescan clearance. We will consider for employment qualified applicants with arrest and conviction records.
See all CPT Patient Service Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new CPT Patient Service Specialist Jobs.
Get Access To All JobsPatient Service Specialist CPT: Frequently Asked Questions
Does a Patient Service Specialist job qualify for CPT?
Yes, if the role directly relates to your degree program. Healthcare administration, health informatics, and public health programs commonly authorize CPT for Patient Service Specialist positions because the duties, including scheduling, insurance verification, and patient intake, apply classroom concepts in a clinical setting. Your DSO makes the final determination based on how your program defines integral curricular work.
Can I work part-time as a Patient Service Specialist on CPT while taking classes?
Yes. CPT can be part-time (under 20 hours per week) or full-time (20 or more hours per week). Part-time CPT does not count against your 12-month OPT eligibility. Full-time CPT for 12 months or more eliminates your OPT eligibility entirely, so if you plan to pursue OPT after graduation, track your CPT hours carefully with your DSO.
What documents do I need to start a Patient Service Specialist CPT job?
You need an updated I-20 with CPT authorization printed on page two, showing your specific employer name, job title, start and end dates, and part-time or full-time status. Your employer completes Form I-9 using your F-1 visa, I-94, and CPT-endorsed I-20 together. Do not start work before your DSO issues the CPT I-20, even if the employer is ready to onboard you.
How do I find Patient Service Specialist employers who understand CPT?
Many healthcare employers are unfamiliar with CPT's DSO-driven authorization process, which slows down hiring. Migrate Mate surfaces employers with documented CPT and F-1 hiring history so you can focus your outreach on organizations that already know how the process works. This is especially useful for Patient Service Specialist roles at outpatient clinics and hospital systems that run structured student placement programs.
What happens to my CPT authorization if the employer changes my job title or duties?
Your CPT authorization is tied to the specific employer and role your DSO approved. If the employer changes your title, location, or core duties materially, you need a new CPT authorization from your DSO before continuing work under the revised role. Failing to update your I-20 to reflect the change puts your F-1 status at risk, so notify your DSO in writing as soon as any significant change is proposed.