CPT Patient Service Specialist Jobs
Patient Service Specialist jobs on CPT place you at the front lines of healthcare administration, handling scheduling, patient intake, insurance verification, and records management. Your DSO must authorize CPT specifically for this role, and the work must tie directly to a healthcare administration, health informatics, or related degree program.
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Get Access To All JobsJOB SUMMARY
Our global activities are growing, and we are currently seeking a part-time or full-time, office-based Intern to join our Patient Concierge team for Spring 2027! This position will provide support to our Patient Concierge Coordinators and Managers, as they support patients directly with travel and payment services throughout their clinical trial journey.
Responsibilities:
- Provide day-to-day project support activities - maintenance of project-related files, sending documents to sites, communicating with sites and patients etc;
- Perform administrative duties in conformity with company policies and procedures;
- Coordinate and provide meeting minutes, process patient reimbursements, schedule travel arrangements for patients;
- Maintain databases/spreadsheets as necessary to facilitate tracking/documentation of study activities;
- Support other Patient Concierge functional areas on ad hoc projects; and
- Perform other administrative tasks as needed.
QUALIFICATIONS
- A minimum of a High School diploma, or equivalent, and pursuing a Bachelor's degree in Life Sciences, Health Administration, Management, General Business or Communication;
- Availability to work a minimum of 20 hours per week in our Cincinnati, OH office;
- Preferred availability to extend through multiple, consecutive semesters;
- Excellent organizational and prioritizing skills;
- Knowledge of Microsoft Office programs; and
- Attention to detail and excellent oral and written communication skills.
MEDPACE OVERVIEW:
Medpace is a full-service clinical contract research organization (CRO) providing phase I-IV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through the advancement of clinical research. We leverage in-country regulatory and therapeutic expertise across all major therapeutic areas including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, we employ more than 6,500 people across 40+ countries.
WHY MEDPACE?:
When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.
Purpose-Driven Work
Work alongside physicians, scientists, and industry-leading experts committed to advancing the global development of medical therapeutics through clinical research excellence.
Collaborative Culture
Contribute to an interactive team environment that empowers decision making, creative thinking, and continuous learning through open communication and mutual trust.
Leadership throughout Medpace is both accessible and approachable.
Continuous Growth & Development
Office based environment with on-site mentors.
Defined career paths with clear advancement opportunities.
Industry renowned onboarding and training programs designed to accelerate professional development.
Ongoing training and continuous learning opportunities throughout your career.
An environment that encourages employees to influence change, contribute ideas, and grow quickly.
OTHER EMPLOYEE BENEFITS:
- Competitive compensation programs that recognize and reward performance
- Comprehensive health, wellness, retirement, and PTO benefits
- Office based culture with occasional WFH that provides flexibility for eligible positions after training
- Company-sponsored social events and intramural sports
CINCINNATI HEADQUARTERS EXPERIENCE:
- A modern corporate campus designed to support collaboration and productivity
- Multiple on-site dining options in the heart of Madison Square
- Free on-site parking
- Convenient access to on-site 24-7 fitness and wellness facilities
WHAT TO EXPECT NEXT
A Medpace team member will review your application and if your profile matches our current needs, you will be contacted for an interview. While we review all applications carefully, we are unable to respond to every applicant, and only candidates selected for interviews will be contacted.
JOB SUMMARY
Our global activities are growing, and we are currently seeking a part-time or full-time, office-based Intern to join our Patient Concierge team for Spring 2027! This position will provide support to our Patient Concierge Coordinators and Managers, as they support patients directly with travel and payment services throughout their clinical trial journey.
Responsibilities:
- Provide day-to-day project support activities - maintenance of project-related files, sending documents to sites, communicating with sites and patients etc;
- Perform administrative duties in conformity with company policies and procedures;
- Coordinate and provide meeting minutes, process patient reimbursements, schedule travel arrangements for patients;
- Maintain databases/spreadsheets as necessary to facilitate tracking/documentation of study activities;
- Support other Patient Concierge functional areas on ad hoc projects; and
- Perform other administrative tasks as needed.
QUALIFICATIONS
- A minimum of a High School diploma, or equivalent, and pursuing a Bachelor's degree in Life Sciences, Health Administration, Management, General Business or Communication;
- Availability to work a minimum of 20 hours per week in our Cincinnati, OH office;
- Preferred availability to extend through multiple, consecutive semesters;
- Excellent organizational and prioritizing skills;
- Knowledge of Microsoft Office programs; and
- Attention to detail and excellent oral and written communication skills.
MEDPACE OVERVIEW:
Medpace is a full-service clinical contract research organization (CRO) providing phase I-IV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through the advancement of clinical research. We leverage in-country regulatory and therapeutic expertise across all major therapeutic areas including oncology, cardiology, metabolic, endocrinology, central nervous system, and anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, we employ more than 6,500 people across 40+ countries.
WHY MEDPACE?:
When you join Medpace, you become part of an innovative team that brings cutting-edge therapies to market while building a meaningful and rewarding career focused on scientific excellence and improving patient outcomes around the world through continuous learning and cross-functional collaboration.
Purpose-Driven Work
Work alongside physicians, scientists, and industry-leading experts committed to advancing the global development of medical therapeutics through clinical research excellence.
Collaborative Culture
Contribute to an interactive team environment that empowers decision making, creative thinking, and continuous learning through open communication and mutual trust.
Leadership throughout Medpace is both accessible and approachable.
Continuous Growth & Development
Office based environment with on-site mentors.
Defined career paths with clear advancement opportunities.
Industry renowned onboarding and training programs designed to accelerate professional development.
Ongoing training and continuous learning opportunities throughout your career.
An environment that encourages employees to influence change, contribute ideas, and grow quickly.
OTHER EMPLOYEE BENEFITS:
- Competitive compensation programs that recognize and reward performance
- Comprehensive health, wellness, retirement, and PTO benefits
- Office based culture with occasional WFH that provides flexibility for eligible positions after training
- Company-sponsored social events and intramural sports
CINCINNATI HEADQUARTERS EXPERIENCE:
- A modern corporate campus designed to support collaboration and productivity
- Multiple on-site dining options in the heart of Madison Square
- Free on-site parking
- Convenient access to on-site 24-7 fitness and wellness facilities
WHAT TO EXPECT NEXT
A Medpace team member will review your application and if your profile matches our current needs, you will be contacted for an interview. While we review all applications carefully, we are unable to respond to every applicant, and only candidates selected for interviews will be contacted.
See all CPT Patient Service Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new CPT Patient Service Specialist Jobs.
Get Access To All JobsPatient Service Specialist CPT: Frequently Asked Questions
Does a Patient Service Specialist job qualify for CPT?
Yes, if the role directly relates to your degree program. Healthcare administration, health informatics, and public health programs commonly authorize CPT for Patient Service Specialist positions because the duties, including scheduling, insurance verification, and patient intake, apply classroom concepts in a clinical setting. Your DSO makes the final determination based on how your program defines integral curricular work.
Can I work part-time as a Patient Service Specialist on CPT while taking classes?
Yes. CPT can be part-time (under 20 hours per week) or full-time (20 or more hours per week). Part-time CPT does not count against your 12-month OPT eligibility. Full-time CPT for 12 months or more eliminates your OPT eligibility entirely, so if you plan to pursue OPT after graduation, track your CPT hours carefully with your DSO.
What documents do I need to start a Patient Service Specialist CPT job?
You need an updated I-20 with CPT authorization printed on page two, showing your specific employer name, job title, start and end dates, and part-time or full-time status. Your employer completes Form I-9 using your F-1 visa, I-94, and CPT-endorsed I-20 together. Do not start work before your DSO issues the CPT I-20, even if the employer is ready to onboard you.
How do I find Patient Service Specialist employers who understand CPT?
Many healthcare employers are unfamiliar with CPT's DSO-driven authorization process, which slows down hiring. Migrate Mate surfaces employers with documented CPT and F-1 hiring history so you can focus your outreach on organizations that already know how the process works. This is especially useful for Patient Service Specialist roles at outpatient clinics and hospital systems that run structured student placement programs.
What happens to my CPT authorization if the employer changes my job title or duties?
Your CPT authorization is tied to the specific employer and role your DSO approved. If the employer changes your title, location, or core duties materially, you need a new CPT authorization from your DSO before continuing work under the revised role. Failing to update your I-20 to reflect the change puts your F-1 status at risk, so notify your DSO in writing as soon as any significant change is proposed.