CPT Service Tech Jobs
Service Tech roles in diagnostics, maintenance, and repair align with engineering, computer science, and applied technology programs that allow CPT authorization. Your DSO must confirm the position is an integral part of your curriculum before you start. Hands-on technical work experience is exactly what CPT is designed for.
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Get Access To All JobsBe part of the future!
We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.
What we offer:
- Competitive Starting Pay
- Paid Training
- Global Advancement Opportunities
- Company Vehicle (as applicable)
- Referral Bonuses
- Comprehensive Benefits
- Medical/Dental/Vision insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) savings plan with company match
- Short-Term and Long-Term Disability
- Employee Assistance Program
- Wellness Program
- And More!
What you will do:
- Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
- Responsible for contacting customer representative and ascertain equipment/systems problems.
- Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
- Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
- Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.
- Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
- Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
- Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.
- Obtain customer signature upon completed service call assignment.
- Participate in a scheduled On-call rotation. Help to train or mentor others on the service team.
- Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service.
- Perform other duties as assigned.
How you will do it:
- This skilled position involves troubleshooting and repairing installed systems. Including panel repair/reprogram, device replacement/repair, resolving low voltage circuit troubles and system testing.
- Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks.
- Candidate must possess excellent written/verbal communication and outstanding customer service skills.
- Position involves the programming of fire alarm, security, and access control system panels.
- Experience with CCTV and IT and IP networks a plus.
- Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner.
- On call and after-hours work required on occasion at customer need.
- Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
- Provide quotes to support recommendations and solutions.
What we look for:
Required
- 1 plus years’ experience with fire alarm, access control, security intrusion, sound and communications systems.
- Must be able to interpret blueprints, diagrams and specifications.
- A good working knowledge of computers is necessary.
- Ability to follow verbal and written instructions.
- Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
- Ability to work flexible hours including weekends to meet customer requirements.
- Overnight travel may be required.
- Demonstrate a high level of customer service.
- Maintain truck inventory to ensure timely response to customer needs.
- Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
- Strong organizational skills, positive attitude, and an ability to learn quickly.
- Possess a valid driver’s license and driving record that meets company requirements.
- Retain any licenses that are required by National, State and Local codes.
Preferred
- Technical training
- State of Ohio Fire Alarm License
HIRING HOURLY RANGE: $19.00 - $22.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site.
Be part of the future!
We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.
What we offer:
- Competitive Starting Pay
- Paid Training
- Global Advancement Opportunities
- Company Vehicle (as applicable)
- Referral Bonuses
- Comprehensive Benefits
- Medical/Dental/Vision insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) savings plan with company match
- Short-Term and Long-Term Disability
- Employee Assistance Program
- Wellness Program
- And More!
What you will do:
- Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
- Responsible for contacting customer representative and ascertain equipment/systems problems.
- Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
- Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
- Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.
- Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals.
- Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
- Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.
- Obtain customer signature upon completed service call assignment.
- Participate in a scheduled On-call rotation. Help to train or mentor others on the service team.
- Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service.
- Perform other duties as assigned.
How you will do it:
- This skilled position involves troubleshooting and repairing installed systems. Including panel repair/reprogram, device replacement/repair, resolving low voltage circuit troubles and system testing.
- Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks.
- Candidate must possess excellent written/verbal communication and outstanding customer service skills.
- Position involves the programming of fire alarm, security, and access control system panels.
- Experience with CCTV and IT and IP networks a plus.
- Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner.
- On call and after-hours work required on occasion at customer need.
- Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
- Provide quotes to support recommendations and solutions.
What we look for:
Required
- 1 plus years’ experience with fire alarm, access control, security intrusion, sound and communications systems.
- Must be able to interpret blueprints, diagrams and specifications.
- A good working knowledge of computers is necessary.
- Ability to follow verbal and written instructions.
- Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
- Ability to work flexible hours including weekends to meet customer requirements.
- Overnight travel may be required.
- Demonstrate a high level of customer service.
- Maintain truck inventory to ensure timely response to customer needs.
- Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
- Strong organizational skills, positive attitude, and an ability to learn quickly.
- Possess a valid driver’s license and driving record that meets company requirements.
- Retain any licenses that are required by National, State and Local codes.
Preferred
- Technical training
- State of Ohio Fire Alarm License
HIRING HOURLY RANGE: $19.00 - $22.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site.
Service Tech CPT: Frequently Asked Questions
Does a Service Tech role qualify for CPT authorization?
A Service Tech position qualifies for CPT if your DSO confirms the work is an integral part of your enrolled curriculum. Roles involving diagnostics, equipment repair, systems troubleshooting, or technical support typically align with engineering, applied technology, or computer science programs. You'll need to demonstrate the connection between specific job duties and your current coursework, not just your degree program in general.
Can I work full-time as a Service Tech on CPT?
Yes, CPT can be authorized for full-time hours, but doing so for 12 months or more eliminates your OPT eligibility after graduation. Many F-1 students in technical roles choose part-time CPT during the academic year and switch to full-time during breaks to preserve OPT. Discuss your specific program requirements and graduation timeline with your DSO before accepting a full-time offer.
How do I find Service Tech employers who understand F-1 CPT?
Employers with prior F-1 hiring experience process work authorization paperwork faster and are less likely to rescind offers due to unfamiliarity with CPT. Migrate Mate shows employers with documented international student hiring history, which narrows your search to companies that won't be surprised by your authorization documents. Smaller regional service companies often hire CPT students without dedicated HR teams, so direct outreach works well.
What documents do I need to start a CPT Service Tech job?
You need a CPT-authorized I-20 from your DSO that lists your employer name, job location, start and end dates, and whether the authorization is part-time or full-time. Your employer will also complete Form I-9 using your passport, visa, and the CPT-endorsed I-20. Some employers request your SEVIS ID for their records. Your offer letter should be in hand before you request the CPT endorsement from your DSO.
Does CPT for a Service Tech role count toward H-1B sponsorship later?
CPT itself doesn't directly affect H-1B visa eligibility, but the work experience you build in a Service Tech role strengthens your sponsorship case after graduation. Employers who hire F-1 students on CPT sometimes convert those students to H-1B sponsorship, since they've already vetted the candidate. Check the O*NET profile for your specific Service Tech classification to confirm it meets specialty occupation standards if H-1B is your long-term goal.