Customer Operations Manager Jobs in Connecticut
Customer Operations Manager jobs in Connecticut are open across Stamford, Hartford, and Enfield and other Connecticut metros, with employers like Petroleum Marketing Group, McDonald's, and Walgreens hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 90+ Customer Operations Manager jobs
ABOUT THE ROLE
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
- Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
- Recruit, hire and develop highly productive Brand Associate and Expert teams.
- Own assigned area of responsibility.
- Implement action plans to maximize efficiencies and productivity.
- Perform Service Leader duties.
- Ensure consistent execution of standard operating procedures.
- Represent the brand and understand the competition and retail landscape.
- Promote community involvement.
- Leverage omni-channel to deliver a frictionless customer experience.
- Ensure all compliance standards are met.
WHO YOU ARE
- A current or former retail employee with 1-3 years of retail management experience.
- A high school graduate or equivalent.
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- Passionate about retail and thrive in a fast-paced environment.
- Driven by metrics to deliver results to meet business goals.
- Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
- Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
- Able to utilize retail technology.
- Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
- Ability to travel as required.
ABOUT THE ROLE
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
- Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
- Recruit, hire and develop highly productive Brand Associate and Expert teams.
- Own assigned area of responsibility.
- Implement action plans to maximize efficiencies and productivity.
- Perform Service Leader duties.
- Ensure consistent execution of standard operating procedures.
- Represent the brand and understand the competition and retail landscape.
- Promote community involvement.
- Leverage omni-channel to deliver a frictionless customer experience.
- Ensure all compliance standards are met.
WHO YOU ARE
- A current or former retail employee with 1-3 years of retail management experience.
- A high school graduate or equivalent.
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- Passionate about retail and thrive in a fast-paced environment.
- Driven by metrics to deliver results to meet business goals.
- Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
- Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
- Able to utilize retail technology.
- Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
- Ability to travel as required.
See All 90 Customer Operations Manager Jobs in Connecticut
Find roles in Connecticut that match your experience and apply in just a few clicks.
Find JobsCustomer Operations Manager Jobs by City in Connecticut
Where Connecticut roles are concentrated, by current openings.
Customer Operations Manager Job Market in Connecticut
A snapshot from current Connecticut openings, updated as new roles post.
Who's Hiring
- Petroleum Marketing Group10
- McDonald's9
- Walgreens8
- AutoZone7
- CVS Health6
Top Industries Hiring
- Retail29
- Food & Beverage15
- Transportation & Logistics11
- Energy10
- Healthcare & Medical Services10
What Connecticut Employers Look For
The qualifications that appear most often in customer operations manager jobs across Connecticut.
- 3 to 5 years of experience in customer operations, customer success, or support management
- Proficiency with CRM and helpdesk platforms such as Salesforce, Zendesk, or Intercom
- Demonstrated ability to build and optimize customer-facing workflows and processes
- Experience tracking and reporting on KPIs such as CSAT, NPS, or first response time
- Bachelor's degree in business, operations, communications, or a related field
- Experience managing cross-functional projects or coordinating between support and product teams
Customer Operations Manager Jobs in Connecticut: Frequently Asked Questions
How many customer operations manager jobs are there in Connecticut?
There are 90+ customer operations manager openings in Connecticut on Migrate Mate as of June 2026, with the most roles in Stamford, Hartford, and Enfield. New positions post regularly as employers across Connecticut hire.
Which Connecticut cities have the most customer operations manager jobs?
Stamford, Hartford, and Enfield have the most customer operations manager openings in Connecticut right now, with additional roles spread across smaller metros statewide.
Which companies hire customer operations managers in Connecticut?
Employers hiring customer operations managers in Connecticut include Petroleum Marketing Group, McDonald's, and Walgreens, based on current listings on Migrate Mate as of June 2026.
Are there remote customer operations manager jobs in Connecticut?
Yes. About 4% of customer operations manager openings tied to Connecticut are remote or hybrid as of June 2026. The rest are on-site roles based in Connecticut metros.
How do I apply for customer operations manager jobs in Connecticut?
You can apply to customer operations manager jobs in Connecticut directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Connecticut location, then apply to each one that fits.
See All 90 Customer Operations Manager Jobs in Connecticut
Find roles in Connecticut that match your experience and apply in just a few clicks.
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