Customer Service Management Jobs in Virginia
Customer Service Management jobs in Virginia are open across Richmond, Virginia Beach, and Arlington and other Virginia metros, with employers like State Farm, AutoZone, and Truist hiring at every experience level. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 1,902+ Customer Service Management jobs
INTRODUCTION
We are looking for a highly motivated Management Trainee to join our fast-paced and dynamic team! This entry-level position is ideal for individuals eager to gain practical experience in business management, event coordination, and leadership development.
As a Management Trainee, you will participate in an intensive training program designed to enhance your professional skills, expand your industry knowledge, and prepare you for future leadership roles within our organization. If you are passionate about growing your career, collaborating with teams, and driving successful events, we want you on board!
KEY RESPONSIBILITIES
- Collaborate with the marketing team to plan and execute event promotions, marketing campaigns, and communication strategies.
- Support management operations to ensure smooth and successful event delivery.
- Develop and maintain strong relationships with clients, donors, partners, and stakeholders to foster business growth.
- Analyze event data and market trends to identify areas for improvement and optimize future campaigns.
- Work with cross-functional teams to support company initiatives and improve operational efficiency.
- Engage in leadership development activities, workshops, and mentorship programs.
- Share innovative ideas during team meetings to boost event effectiveness and overall performance.
- Take initiative on projects and progressively assume leadership responsibilities to advance your career.
QUALIFICATIONS
- Excellent communication and interpersonal skills with the ability to work effectively with diverse teams and clients.
- Proactive, self-driven, and able to work both independently and collaboratively.
- Strong organizational skills and ability to prioritize tasks to meet deadlines.
- Creative problem-solver with a solutions-oriented mindset.
- Adaptable to fast-paced environments and able to manage shifting priorities calmly.
- Previous leadership experience or demonstrated potential to grow into a management role is a plus.
WHAT WE OFFER
- Comprehensive training in business management, event coordination, and leadership development.
- Clear career advancement opportunities with performance-based promotions.
- Meaningful work impacting nonprofits, charities, and community organizations.
- Competitive salary with performance-based bonuses.
- Supportive, team-focused culture promoting continuous personal and professional growth.
- Networking opportunities through events, workshops, and community initiatives.
INTRODUCTION
We are looking for a highly motivated Management Trainee to join our fast-paced and dynamic team! This entry-level position is ideal for individuals eager to gain practical experience in business management, event coordination, and leadership development.
As a Management Trainee, you will participate in an intensive training program designed to enhance your professional skills, expand your industry knowledge, and prepare you for future leadership roles within our organization. If you are passionate about growing your career, collaborating with teams, and driving successful events, we want you on board!
KEY RESPONSIBILITIES
- Collaborate with the marketing team to plan and execute event promotions, marketing campaigns, and communication strategies.
- Support management operations to ensure smooth and successful event delivery.
- Develop and maintain strong relationships with clients, donors, partners, and stakeholders to foster business growth.
- Analyze event data and market trends to identify areas for improvement and optimize future campaigns.
- Work with cross-functional teams to support company initiatives and improve operational efficiency.
- Engage in leadership development activities, workshops, and mentorship programs.
- Share innovative ideas during team meetings to boost event effectiveness and overall performance.
- Take initiative on projects and progressively assume leadership responsibilities to advance your career.
QUALIFICATIONS
- Excellent communication and interpersonal skills with the ability to work effectively with diverse teams and clients.
- Proactive, self-driven, and able to work both independently and collaboratively.
- Strong organizational skills and ability to prioritize tasks to meet deadlines.
- Creative problem-solver with a solutions-oriented mindset.
- Adaptable to fast-paced environments and able to manage shifting priorities calmly.
- Previous leadership experience or demonstrated potential to grow into a management role is a plus.
WHAT WE OFFER
- Comprehensive training in business management, event coordination, and leadership development.
- Clear career advancement opportunities with performance-based promotions.
- Meaningful work impacting nonprofits, charities, and community organizations.
- Competitive salary with performance-based bonuses.
- Supportive, team-focused culture promoting continuous personal and professional growth.
- Networking opportunities through events, workshops, and community initiatives.
See All 1,902+ Customer Service Management Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find JobsCustomer Service Management Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Customer Service Management Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
- State Farm110
- AutoZone98
- Truist69
- McDonald's66
- Wendy's66
Top Industries Hiring
- Retail558
- Food & Beverage213
- Automotive145
- Insurance121
- Banking & Financial Services120
What Virginia Employers Look For
The qualifications that appear most often in customer service management jobs across Virginia.
- 3-5 years of experience managing customer service teams or contact center operations
- Proficiency with CRM platforms such as Salesforce, Zendesk, or ServiceNow
- Demonstrated ability to track and improve KPIs including CSAT, NPS, and first-contact resolution
- Experience hiring, coaching, and conducting performance reviews for frontline agents
- Bachelor's degree in business, communications, or a related field, or equivalent experience
- Familiarity with workforce management tools and scheduling software for agent coverage
Customer Service Management Jobs in Virginia: Frequently Asked Questions
How many customer service management jobs are there in Virginia?
There are 1,902+ customer service management openings in Virginia on Migrate Mate as of June 2026, with the most roles in Richmond, Virginia Beach, and Arlington. New positions post regularly as employers across Virginia hire.
How much do customer service managements make in Virginia?
Customer service managements in Virginia earn a median of about $67,170 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $45,670 for the lowest 10% to over $104,530 for the top 10%. Pay rises with experience, specialty, and employer.
Which Virginia cities have the most customer service management jobs?
Richmond, Virginia Beach, and Arlington have the most customer service management openings in Virginia right now, with additional roles spread across smaller metros statewide.
Which companies hire customer service managements in Virginia?
Employers hiring customer service managements in Virginia include State Farm, AutoZone, and Truist, based on current listings on Migrate Mate as of June 2026.
Are there remote customer service management jobs in Virginia?
Yes. About 3% of customer service management openings tied to Virginia are remote or hybrid as of June 2026. The rest are on-site roles based in Virginia metros.
How do I apply for customer service management jobs in Virginia?
You can apply to customer service management jobs in Virginia directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Virginia location, then apply to each one that fits.
See All 1,902+ Customer Service Management Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Jobs