Client Services Manager Jobs in Virginia
Client Services Manager jobs in Virginia are concentrated in Northern Virginia, Richmond, and Virginia Beach, where federal contractors, financial services firms, and defense-adjacent companies drive consistent demand at the coordinator-to-director level. Employers like Booz Allen Hamilton, Capital One, and Leidos maintain large client-facing teams in the region, with the strongest openings in government account management, financial services client relations, and technology solutions delivery. Virginia ranks among the most active markets on the East Coast for this role. Find a role that fits below and apply directly.
Find Client Services Manager JobsOverview
Showing 5 of 20+ Client Services Manager jobs
**Ability to work rotating weekends as required. Ability to work Holidays scheduling as required. Ability to take on call availability as required and for emergency coverage on any shift**
**Local candidate can work from home/REMOTE but would have to come into work as needed. There is an initial time period fully onsite before being able to work remotely. Primary residence MUST be a VA address.**
The Medical Technologist Client Services Representative ( MT CSR) is the technical liaison between the Department of Pathology and the VCUHS environment. The MT CSR provides accurate and timely technical results, critical results, and information to requesting physicians and other healthcare providers for use in the diagnosis and treatment of disease for patient care. The MT CSR consistently utilizes excellent customer service skills to both internal and external customers at all times. A positive and professional interpersonal style with a strong commitment to the team effort is mandatory. The MT CSR observes compliance and HIPAA regulations at all times with communications.
Essential Job Statements
- Provides customer service and laboratory-related communication regarding specimen collection, submission and reporting of laboratory results to healthcare providers in a timely manner
- Handles incoming and outgoing communication with different customer groups
- Provides accurate and timely technical results, critical results, and information to requesting physicians and other healthcare providers
- Communicates patient results clearly accurately and effectively to laboratory clients in a timely manner
- Serves as a resource to clients regarding test requirements specimen submission and other laboratory policies and procedures
- Serves as a dispatch service for lab related courier needs
- Assist with training new staff
- Performs area-specific support duties
- Performs other duties as assigned
Patient Population: Demonstrates the knowledge and skills necessary to provide equitable care appropriate to the age of the patients served on their assigned unit. Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures. Neonates (0-4 weeks), Infant (1-12 months), Pediatrics (1-12 years), Adolescents (13-17 years), Adults (18-64 years), Geriatrics (65 years and older)
Employment Qualifications
Required Education: Bachelor’s Degree in Medical Technology (BSMT)/Medical Laboratory Science (BSMLS)/Clinical Laboratory Science (BSCLS) from an accredited program
Preferred Education: Master’s Degree in Clinical Laboratory Science (MSCLS) from an accredited program
Licensing/ Certification
Licensure, Certification, or Registration Requirements for Hire: Current Certification as a Medical Technologist (MT) or Medical Laboratory Scientist (MLS) by the American Society for Clinical Pathology (ASCP) or Clinical Laboratory Scientist (CLS) by the National Credentialing Agency (NCA) or American Medical Technologists (AMT) National Certifying Agency or equivalent ASCP categorical certification.
Individuals with required Credential Maintenance: technical positions that require certification maintenance, team members must obtain the number CE hours as required by The Board of Certification Credential Maintenance Program (CMP).
Individuals with ASCP certification prior to January 1, 2004, are not required to participate in the certification maintenance program.
Licensure, Certification, or Registration Requirements for continued employment: Current Certification as a Medical Technologist (MT) or Medical Laboratory Scientist (MLS) by the American Society for Clinical Pathology (ASCP) or Clinical Laboratory Scientist (CLS) by the National Credentialing Agency (NCA) or American Medical Technologists (AMT) National Certifying Agency or equivalent ASCP categorical certification
Team Members with required Credential Maintenance: technical positions that require certification maintenance, team members must obtain the number CE hours as required by The Board of Certification Credential Maintenance Program (CMP).
Minimum Qualifications
Years and Type of Required Experience: Minimum: Entry Level Medical Laboratory Scientist Graduate
Other Knowledge, Skills and Abilities Required: Ability to work rotating weekends as required. Ability to work Holidays scheduling as required. Ability to take on call availability as required and for emergency coverage on any shift
Cultural Responsiveness: N/A
Other Knowledge, Skills and Abilities Preferred: Previous Medical Technologist, Clinical Lab Scientist or Medical Lab Scientist experience is preferred.
Working Conditions: Periods of high stress and fluctuating workloads may occur. General office environment. May be exposed to adverse weather conditions; cold, hot, dust, wind, etc. Required to car travel to off-site locations, occasionally in adverse weather conditions. May be exposed to high
May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids. * May be exposed to human blood and other potentially infectious materials. * May have periods of constant interruptions.
- Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Physical Requirements
Physical Demands: Lifting/ Carrying (0-50 lbs.), Lifting/ Carrying (50-100 lbs.), Lifting/ Carrying (100+ lbs.), Push/ Pull (0-50 lbs.), Push/ Pull (50-100 lbs.), Stoop, Kneel, Squat, Climbing, Balance, Bending
Work Position: Sitting, Walking, Standing
Additional Physical Requirements/ Hazards
Physical Requirements: Manual dexterity (eye/hand coordination), Perform shift work, Hear alarms/telephone/tape recorder, Reach above shoulder, Repetitive arm/hand movements, Finger Dexterity, Color Vision, Acuity – far, Acuity – near
Hazards: Depth perception, Use of Latex Gloves, Exposure to toxic/caustic/chemicals/detergents, Exposure to moving mechanical parts, Exposure to dust/fumes, Exposure to potential electrical shock, Exposure to x ray/electromagnetic energy, Exposure to high pitched noises, Gaseous risk exposure
Mental/Sensory – Emotional
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Steady Pace, Able to handle multiple priorities, Frequent and Intense Customer Interactions, Noisy Environment, Able to adapt to frequent change
EEO Employer/Disabled/Protected Veteran
**Ability to work rotating weekends as required. Ability to work Holidays scheduling as required. Ability to take on call availability as required and for emergency coverage on any shift**
**Local candidate can work from home/REMOTE but would have to come into work as needed. There is an initial time period fully onsite before being able to work remotely. Primary residence MUST be a VA address.**
The Medical Technologist Client Services Representative ( MT CSR) is the technical liaison between the Department of Pathology and the VCUHS environment. The MT CSR provides accurate and timely technical results, critical results, and information to requesting physicians and other healthcare providers for use in the diagnosis and treatment of disease for patient care. The MT CSR consistently utilizes excellent customer service skills to both internal and external customers at all times. A positive and professional interpersonal style with a strong commitment to the team effort is mandatory. The MT CSR observes compliance and HIPAA regulations at all times with communications.
Essential Job Statements
- Provides customer service and laboratory-related communication regarding specimen collection, submission and reporting of laboratory results to healthcare providers in a timely manner
- Handles incoming and outgoing communication with different customer groups
- Provides accurate and timely technical results, critical results, and information to requesting physicians and other healthcare providers
- Communicates patient results clearly accurately and effectively to laboratory clients in a timely manner
- Serves as a resource to clients regarding test requirements specimen submission and other laboratory policies and procedures
- Serves as a dispatch service for lab related courier needs
- Assist with training new staff
- Performs area-specific support duties
- Performs other duties as assigned
Patient Population: Demonstrates the knowledge and skills necessary to provide equitable care appropriate to the age of the patients served on their assigned unit. Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures. Neonates (0-4 weeks), Infant (1-12 months), Pediatrics (1-12 years), Adolescents (13-17 years), Adults (18-64 years), Geriatrics (65 years and older)
Employment Qualifications
Required Education: Bachelor’s Degree in Medical Technology (BSMT)/Medical Laboratory Science (BSMLS)/Clinical Laboratory Science (BSCLS) from an accredited program
Preferred Education: Master’s Degree in Clinical Laboratory Science (MSCLS) from an accredited program
Licensing/ Certification
Licensure, Certification, or Registration Requirements for Hire: Current Certification as a Medical Technologist (MT) or Medical Laboratory Scientist (MLS) by the American Society for Clinical Pathology (ASCP) or Clinical Laboratory Scientist (CLS) by the National Credentialing Agency (NCA) or American Medical Technologists (AMT) National Certifying Agency or equivalent ASCP categorical certification.
Individuals with required Credential Maintenance: technical positions that require certification maintenance, team members must obtain the number CE hours as required by The Board of Certification Credential Maintenance Program (CMP).
Individuals with ASCP certification prior to January 1, 2004, are not required to participate in the certification maintenance program.
Licensure, Certification, or Registration Requirements for continued employment: Current Certification as a Medical Technologist (MT) or Medical Laboratory Scientist (MLS) by the American Society for Clinical Pathology (ASCP) or Clinical Laboratory Scientist (CLS) by the National Credentialing Agency (NCA) or American Medical Technologists (AMT) National Certifying Agency or equivalent ASCP categorical certification
Team Members with required Credential Maintenance: technical positions that require certification maintenance, team members must obtain the number CE hours as required by The Board of Certification Credential Maintenance Program (CMP).
Minimum Qualifications
Years and Type of Required Experience: Minimum: Entry Level Medical Laboratory Scientist Graduate
Other Knowledge, Skills and Abilities Required: Ability to work rotating weekends as required. Ability to work Holidays scheduling as required. Ability to take on call availability as required and for emergency coverage on any shift
Cultural Responsiveness: N/A
Other Knowledge, Skills and Abilities Preferred: Previous Medical Technologist, Clinical Lab Scientist or Medical Lab Scientist experience is preferred.
Working Conditions: Periods of high stress and fluctuating workloads may occur. General office environment. May be exposed to adverse weather conditions; cold, hot, dust, wind, etc. Required to car travel to off-site locations, occasionally in adverse weather conditions. May be exposed to high
May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids. * May be exposed to human blood and other potentially infectious materials. * May have periods of constant interruptions.
- Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
Physical Requirements
Physical Demands: Lifting/ Carrying (0-50 lbs.), Lifting/ Carrying (50-100 lbs.), Lifting/ Carrying (100+ lbs.), Push/ Pull (0-50 lbs.), Push/ Pull (50-100 lbs.), Stoop, Kneel, Squat, Climbing, Balance, Bending
Work Position: Sitting, Walking, Standing
Additional Physical Requirements/ Hazards
Physical Requirements: Manual dexterity (eye/hand coordination), Perform shift work, Hear alarms/telephone/tape recorder, Reach above shoulder, Repetitive arm/hand movements, Finger Dexterity, Color Vision, Acuity – far, Acuity – near
Hazards: Depth perception, Use of Latex Gloves, Exposure to toxic/caustic/chemicals/detergents, Exposure to moving mechanical parts, Exposure to dust/fumes, Exposure to potential electrical shock, Exposure to x ray/electromagnetic energy, Exposure to high pitched noises, Gaseous risk exposure
Mental/Sensory – Emotional
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Steady Pace, Able to handle multiple priorities, Frequent and Intense Customer Interactions, Noisy Environment, Able to adapt to frequent change
EEO Employer/Disabled/Protected Veteran
See All 20 Client Services Manager Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Client Services Manager JobsClient Services Manager Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Client Services Manager Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Accounting & Auditing
- Consulting & Professional Services
What Virginia Employers Look For
The qualifications that appear most often in client services manager jobs across Virginia.
- Bachelor's degree in business administration, communications, or a related field required
- Three or more years of experience in client services, account management, or customer success
- Demonstrated ability to manage multiple client accounts and meet service delivery targets
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for executive-level client interaction
- Experience working with government or federal clients preferred for Northern Virginia roles
Client Services Manager Jobs in Virginia: Frequently Asked Questions
How do you become a client services manager in Virginia?
Client services manager roles in Virginia do not require a state-issued license, but most employers expect a bachelor's degree in business, communications, or a related field alongside several years of account management or client-facing experience. In Northern Virginia, familiarity with federal procurement processes and government contracting environments gives candidates a measurable edge, while Richmond employers in financial services often look for candidates with industry-specific client portfolio experience.
Which companies hire client services managers in Virginia?
Companies currently hiring client services managers in Virginia include BDO, Keiter, and Aramark, per current listings on Migrate Mate as of August 2026. Virginia's concentration of federal contractors and major financial institutions means openings are especially consistent with employers who manage large government or enterprise client accounts.
Which Virginia cities have the most client services manager jobs?
Richmond, Herndon, and Glen Allen lead Virginia for client services manager openings. Northern Virginia dominates because of its dense cluster of federal contractors and technology firms headquartered in and around Arlington and McLean, while Richmond draws steady demand from financial services companies and corporate headquarters based there, and Virginia Beach supports openings tied to defense, healthcare, and regional business services.
Are there remote client services manager jobs in Virginia?
Yes, and more than most fields. About 43% of client services manager openings tied to Virginia are remote or hybrid as of August 2026, reflecting how much of the day-to-day work, account coordination, reporting, and client communication, translates cleanly to distributed settings. Strategy and onboarding work tends to require in-person presence, while ongoing account management is where remote arrangements are most common.
How can I get hired as a client services manager in Virginia with little or no experience?
The most realistic entry path is starting in a customer success associate, account coordinator, or client support specialist role, then moving into management after demonstrating ownership of client outcomes. Large Northern Virginia federal contractors like Leidos and Booz Allen Hamilton run associate and rotational programs that place early-career candidates in client-facing teams. A CRM certification, such as Salesforce Administrator, and experience managing even small client relationships through internships or adjacent roles in sales support or project coordination significantly strengthens an application.
Where can I find and apply to client services manager jobs in Virginia?
You can find and apply to client services manager jobs in Virginia on Migrate Mate, which lists current openings tied to the state. Find roles that fit your experience and location and apply directly to the employers posting them.
See All 20 Client Services Manager Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Client Services Manager Jobs