Customer Service Representative Jobs in St. Louis, MO
Customer Service Representative jobs in St. Louis are concentrated in healthcare, financial services, retail, and logistics, with strong hiring across downtown, Clayton, and Creve Coeur. Employers actively posting right now include Drybar, Circle K, and State Farm. See the openings below and apply to the ones that match your experience.
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Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service. Our CSRs are our first points of contact with our guests and are focused on building great relationships.
We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years.
If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!
Responsibilities:
- Main lobby operations – check-ins, check-outs, guest visits and tours, answering general
questions
- Answering and handling calls in a professional manner
- Maintaining cleanliness
- Maintaining cleanliness
- Scheduling
- File maintenance
- Data entry
Skills Required
- Possess a love of animals
- Displays a professional manner at all times
- Ability to work evenings, weekends & holidays
- Lift/carry 40 pounds or more
- Able to stand/walk for eight hours a day
- Able to work in a fast-paced environment
- Able to work on a computer system
- Able to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.
Essential Job Functions
- Welcomes both human and pet guests
- Can correctly identify animal body language/behavior
- Follows safe handling procedures
- Checking in and out of pet guests while providing excellent customer service
- Escorts pets to and from their rooms
- Takes reservations over the phone
- Can work both individually and as a team player while performing duties
- Contributes in maintaining the cleanliness of the facility
- Communication with management and other team members
Required Education
- High School Graduate or Equivalent
- At least 1 year of professional animal experience
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Customer Service Representative Jobs in St. Louis: Frequently Asked Questions
How do I get a customer service representative job in St. Louis?
Start with St. Louis's largest hiring sectors: healthcare systems, insurance carriers, and regional banks are consistently among the biggest employers of customer service representatives in the city. Openings concentrate downtown, in Clayton, and along the I-270 corridor in west county. Candidates with experience in de-escalation, CRM platforms, or healthcare billing tend to stand out in this market, where call center and patient-facing roles are especially common.
Which companies hire customer service representatives in St. Louis?
St. Louis customer service representative roles are posted by Drybar, Circle K, and State Farm and others right now, based on current listings on Migrate Mate as of November 2026. St. Louis draws a wide range of employer types, from large regional health systems and national insurers to logistics companies and consumer-facing retail brands with corporate operations in the area.
Are there remote customer service representative jobs in St. Louis?
Yes, customer service representative work is relatively remote-friendly compared to hands-on roles, since much of it requires only a phone, computer, and reliable internet connection. About 25% of customer service representative openings tied to St. Louis are remote or hybrid as of November 2026, with insurance, financial services, and healthcare billing positions being the most likely to offer remote arrangements locally.
How can I get a customer service representative job in St. Louis with little or no experience?
The most realistic entry path in St. Louis is through retail or call center roles with large employers that run structured onboarding programs, since many health systems and insurers in the area hire at the associate or tier-one support level and promote from within. Part-time or seasonal positions at major St. Louis-area retailers and logistics hubs can also serve as a stepping stone, and familiarity with customer ticketing tools gives candidates an edge.
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