Customer Service Sales Specialist Jobs
Customer Service Sales Specialist jobs are open across telecommunications, insurance, financial services, and retail, from entry-level to senior and team lead roles, with specializations in inbound sales, account retention, and upselling. Find a role that fits below and apply directly.
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This position earns a competitive salary of $36,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually! In addition, we offer amazing benefits and perks, including health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability. If this sounds like the right opportunity in the financial services industry for you, apply today!
As a Sr. Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills.
ABOUT REPUBLIC FINANCE
We have helped our customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. We are proud to serve over 300,000 customers in more than 250 communities throughout the US, and we continue to expand into new states each year! Our Core Values are at the heart of everything we do with a focus on Our Team, Our Customers, and Our Performance. With a commitment to our customers, we identify lending options that fit each of their unique needs. Not only are we dedicated to serving our customers, but we are also dedicated to giving back to our communities. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children's Research Hospital.
Our growing company offers a bright future for our employees. We work to provide a clear career path and many growth opportunities for all of our team members. Our supportive culture is one where we all work together to continuously improve and reach our goals. We show our appreciation for our employees by offering great benefits and competitive pay and by rewarding performance.
Job responsibilities are as follows:
- Actively seeks opportunities to originate new loan business with new and existing customers.
- Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
- Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
- Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
- Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
- Closes loans, assembles loan folders, and breaks down files.
- Consistently meets or exceeds loan goals.
- Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
- Applies analytical skills to quickly and efficiently resolve any customer issues.
- Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
- Processes insurance claims, follow-ups and payments daily and maintains insurance log.
- Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
- Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.
- Answers incoming phone calls; checks branch’s voicemail.
- Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.
- High school diploma or equivalent.
- Minimum of 2 years of experience in a goal oriented, incentive based sales role.
- 1+ years of experience in the consumer finance industry preferred.
- Professional demeanor, positive attitude, strong communication and customer relations skills
- Ability to work well independently, as well as a dedicated team member.
- Ability to work in a fast-paced environment and successfully navigate priorities.
- Proficiency with Windows and Microsoft Office Suite
- Valid driver's license, reliable transportation, and auto insurance
- Willingness to comply with our company policy regarding employment credit check, background checks and drug screening
- Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state’s department of insurance.
- Health, Dental, & Vision Insurance
- 15 days of Paid Time Off (PTO) to start + 1 additional personal day
- 401k + employer match
- Company provided Life Insurance & Long Term Disability
- Employee Assistance Program - Confidential mental health support
Additional benefits with Republic Finance include:
- Access to LinkedIn Learning's library of 10,000+ professional development courses
- Employee of the Month Program
- Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital
- Professional offices with a friendly team environment
- Monthly incentive bonus pay
- Internal promotions
Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.
This position earns a competitive salary of $36,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually! In addition, we offer amazing benefits and perks, including health, dental, and vision insurance with employer contribution as well as paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long-term disability. If this sounds like the right opportunity in the financial services industry for you, apply today!
As a Sr. Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. You will also assist the Branch Manager with daily operational tasks and set and be a role model to other team members. The successful candidate will posses a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills.
ABOUT REPUBLIC FINANCE
We have helped our customers meet their personal finance goals for more than 70 years by providing a variety of consumer loans, flexible lending options, and incomparable customer service. We are proud to serve over 300,000 customers in more than 250 communities throughout the US, and we continue to expand into new states each year! Our Core Values are at the heart of everything we do with a focus on Our Team, Our Customers, and Our Performance. With a commitment to our customers, we identify lending options that fit each of their unique needs. Not only are we dedicated to serving our customers, but we are also dedicated to giving back to our communities. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children's Research Hospital.
Our growing company offers a bright future for our employees. We work to provide a clear career path and many growth opportunities for all of our team members. Our supportive culture is one where we all work together to continuously improve and reach our goals. We show our appreciation for our employees by offering great benefits and competitive pay and by rewarding performance.
Job responsibilities are as follows:
- Actively seeks opportunities to originate new loan business with new and existing customers.
- Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
- Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
- Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
- Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
- Closes loans, assembles loan folders, and breaks down files.
- Consistently meets or exceeds loan goals.
- Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
- Applies analytical skills to quickly and efficiently resolve any customer issues.
- Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
- Processes insurance claims, follow-ups and payments daily and maintains insurance log.
- Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
- Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.
- Answers incoming phone calls; checks branch’s voicemail.
- Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.
- High school diploma or equivalent.
- Minimum of 2 years of experience in a goal oriented, incentive based sales role.
- 1+ years of experience in the consumer finance industry preferred.
- Professional demeanor, positive attitude, strong communication and customer relations skills
- Ability to work well independently, as well as a dedicated team member.
- Ability to work in a fast-paced environment and successfully navigate priorities.
- Proficiency with Windows and Microsoft Office Suite
- Valid driver's license, reliable transportation, and auto insurance
- Willingness to comply with our company policy regarding employment credit check, background checks and drug screening
- Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state’s department of insurance.
- Health, Dental, & Vision Insurance
- 15 days of Paid Time Off (PTO) to start + 1 additional personal day
- 401k + employer match
- Company provided Life Insurance & Long Term Disability
- Employee Assistance Program - Confidential mental health support
Additional benefits with Republic Finance include:
- Access to LinkedIn Learning's library of 10,000+ professional development courses
- Employee of the Month Program
- Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital
- Professional offices with a friendly team environment
- Monthly incentive bonus pay
- Internal promotions
Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.
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Find JobsCustomer Service Sales Specialist Job Market
Who's Hiring
- Republic Finance55
- REI2
- Driving Academy2
- MBRAUN1
- FRS1F
What Employers Look For
The qualifications that appear most often in customer service sales specialist jobs.
- One to three years of combined customer service and sales experience in a high-volume environment
- Demonstrated ability to meet or exceed monthly sales quotas or upsell targets
- Proficiency with CRM software to log interactions, track pipeline, and manage follow-ups
- Strong verbal communication skills for phone, chat, or in-person customer interactions
- High school diploma or equivalent required, with an associate or bachelor's degree preferred
- Familiarity with active listening techniques and consultative or needs-based selling approaches
Tips for Your Customer Service Sales Specialist Job Search
Quantify your conversion and retention numbers
Hiring managers for these roles want to see outcomes, not just duties. Pull your actual upsell rates, customer satisfaction scores, or retention percentages from past jobs and put them front and center on your resume under each position.
Highlight dual-skill language on your resume
Many applicants undersell the sales side or the service side. Use terms from both worlds, such as 'consultative selling,' 'first-call resolution,' and 'needs-based recommendations,' so your resume surfaces in searches for either type of role.
Target postings that match your channel experience
Inbound phone, live chat, and email retention roles each require different skills. When searching, filter by channel type mentioned in the job description to avoid wasting time applying to roles that want experience you don't have yet.
Apply early to roles that fit
Migrate Mate lists customer service sales specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a scenario answer about a difficult customer
Interviewers for these roles almost always ask how you handled an upset customer who refused to buy or wanted to cancel. Prepare a specific story that shows you listened, identified an underlying need, and offered a solution that kept the relationship.
Negotiate on base plus commission structure separately
These roles often have variable pay tied to metrics. During negotiation, ask about the commission structure, quota attainment rates across the team, and ramp-up periods before targets kick in, not just the base figure.
Customer Service Sales Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most customer service sales specialists?
The companies hiring the most customer service sales specialists right now include Republic Finance, REI, and Driving Academy, with the largest share of openings in North Carolina, Georgia, and Texas, based on current listings on Migrate Mate as of November 2026. Telecommunications providers, insurance carriers, and financial services firms consistently post the highest volume of these openings nationwide.
How many customer service sales specialist jobs are remote?
About 0% of customer service sales specialist openings are fully remote or hybrid as of November 2026, with remote availability concentrated in inbound phone sales and insurance retention roles. Roles requiring in-person product demonstrations, branch-based banking, or retail floor sales are far less likely to offer remote arrangements.
How do you become a customer service sales specialist?
Start by gaining experience in a customer-facing role, such as retail, call center work, or account support, where you can practice handling objections and closing conversations with positive outcomes. From there, build familiarity with a CRM platform, study consultative selling techniques, and pursue any product-specific certifications your target industry values, such as insurance licensing for insurance-sector roles.
Can you get hired as a customer service sales specialist with little experience?
Yes, many employers hire candidates with little direct experience if they can demonstrate strong communication skills and a service mindset. Entry-level openings in telecommunications and retail financial products often come with paid training. Emphasize any role where you resolved problems, persuaded someone, or retained a relationship, even in an informal or volunteer context, to show relevant instincts.
What does the customer service sales specialist interview process look like?
Most hiring processes start with a short phone screen focused on your availability and general background, followed by one or two in-person or video interviews. Expect at least one behavioral question about handling a difficult customer and one situational question about converting a reluctant buyer. Some employers include a brief role-play exercise where you handle a mock customer call or objection before receiving an offer.
Where can I find and apply to customer service sales specialist jobs?
You can find and apply to customer service sales specialist jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your experience level, preferred channel, and industry, then apply directly to each listing that fits.
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