Customer Success Representative Jobs in Tampa, FL
Customer Success Representative jobs in Tampa are in active demand, concentrated in the Westshore Business District, Downtown Tampa, and the Channelside and Ybor City corridors, across SaaS, financial services, healthcare technology, and logistics. Employers hiring right now include Bridgeway Benefit Technologies, Justt, and Eltropy. Find a role that fits below and apply directly.
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Showing 5 of 94+ Customer Success Representative jobs
Step into the role of a Principal Architect at JPMorganChase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies.
As a Principal Architect at JPMorganChase within the Corporate Sector(Cloud Foundations), you provide expertise to enhance and develop architecture platforms based on modern cloud-based technologies, as well as support the adoption of strategic global solutions. Leverage your advanced architecture capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes.
Job Responsibilities
- Advises cross-functional teams on technology selection to achieve target state architecture and decisions on improvements to current technologies
- Applies enterprise-authorized AI capabilities within the work environment to accelerate architecture analysis, roadmap development, and design decisioning, with human-in-the-loop validation and appropriate handling of sensitive data.
- Develops multi-year roadmaps aligned with business and architecture strategy and priorities
- Creates complex and scalable coding frameworks using appropriate software design, focusing on durability and reuse to improve velocity and quality across teams and functions
- Develops secure and high-quality production code, and reviews and debugs code written by others
- Serves as the function's go-to subject matter expert and contributes to the development of technical methods in specialized fields in line with the latest product development methodologies
Establishes reuse-first AI-enabled engineering patterns and governance across SDLC/toolchain practices, ensuring traceability/auditability, resiliency, and security controls.
Required qualifications, capabilities, and skills- Formal training or certification on architecture concepts and 10+ years applied experience
- Hands-on practical experience delivering system design, application development, testing, and operational stability
- Expertise in one or more programming language(s)
- Deep knowledge of software, applications, and architecture, including advanced software architecture, application development, and technical processes within one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
- Demonstrated experience applying enterprise-authorized AI capabilities within the work environment in architecture and engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to evaluate and integrate AI-enabled capabilities into scalable platforms while meeting resiliency, security, and auditability requirements.
- Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines
- Experience leading a product as a product owner or product manager Ability to present and effectively communicate to senior leaders and executives
-
Preferred qualifications, capabilities, and skills
- Experience working at code level
- Familiarity with agentic AI tooling (Claude Code, Copilot, MCP) and its application to platform operations and engineer productivity
- Experience with cloud landing zone and boundary constructs (portfolio, network, workload boundaries; trust scopes; SEAL-style architecture registration)
- Background in developer experience, technical enablement, or platform advocacy roles
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Step into the role of a Principal Architect at JPMorganChase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies.
As a Principal Architect at JPMorganChase within the Corporate Sector(Cloud Foundations), you provide expertise to enhance and develop architecture platforms based on modern cloud-based technologies, as well as support the adoption of strategic global solutions. Leverage your advanced architecture capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes.
Job Responsibilities
- Advises cross-functional teams on technology selection to achieve target state architecture and decisions on improvements to current technologies
- Applies enterprise-authorized AI capabilities within the work environment to accelerate architecture analysis, roadmap development, and design decisioning, with human-in-the-loop validation and appropriate handling of sensitive data.
- Develops multi-year roadmaps aligned with business and architecture strategy and priorities
- Creates complex and scalable coding frameworks using appropriate software design, focusing on durability and reuse to improve velocity and quality across teams and functions
- Develops secure and high-quality production code, and reviews and debugs code written by others
- Serves as the function's go-to subject matter expert and contributes to the development of technical methods in specialized fields in line with the latest product development methodologies
Establishes reuse-first AI-enabled engineering patterns and governance across SDLC/toolchain practices, ensuring traceability/auditability, resiliency, and security controls.
Required qualifications, capabilities, and skills- Formal training or certification on architecture concepts and 10+ years applied experience
- Hands-on practical experience delivering system design, application development, testing, and operational stability
- Expertise in one or more programming language(s)
- Deep knowledge of software, applications, and architecture, including advanced software architecture, application development, and technical processes within one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
- Demonstrated experience applying enterprise-authorized AI capabilities within the work environment in architecture and engineering workflows with strong validation habits and awareness of data sensitivity.
- Ability to evaluate and integrate AI-enabled capabilities into scalable platforms while meeting resiliency, security, and auditability requirements.
- Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines
- Experience leading a product as a product owner or product manager Ability to present and effectively communicate to senior leaders and executives
-
Preferred qualifications, capabilities, and skills
- Experience working at code level
- Familiarity with agentic AI tooling (Claude Code, Copilot, MCP) and its application to platform operations and engineer productivity
- Experience with cloud landing zone and boundary constructs (portfolio, network, workload boundaries; trust scopes; SEAL-style architecture registration)
- Background in developer experience, technical enablement, or platform advocacy roles
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
See All 94 Customer Success Representative Jobs in Tampa
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Find JobsCustomer Success Representative Job Market in Tampa
Who's Hiring
- Bridgeway Benefit Technologies10
- Justt5J
- Eltropy5
- Deloitte5
- NinjaOne5
Top Industries Hiring
- Retail
- Manufacturing
- Consumer Goods
- Technology & Software
Customer Success Representative Jobs in Tampa: Frequently Asked Questions
How do I get a customer success representative job in Tampa?
Focus your search on Tampa's Westshore Business District and Downtown, where SaaS companies, regional banks, healthcare technology firms, and logistics platforms concentrate their customer success teams. Familiarity with CRM platforms like Salesforce or HubSpot gives candidates a clear edge locally. Targeting mid-size technology and fintech companies with Gulf Coast or Southeast regional operations is a practical starting point, as they hire customer success staff steadily throughout the year.
Which companies hire customer success representatives in Tampa?
Companies currently hiring customer success representatives in Tampa include Bridgeway Benefit Technologies, Justt, and Eltropy, per current listings on Migrate Mate as of August 2026. Tampa's mix of regional headquarters, insurance carriers, and growing SaaS operations means openings come from both established enterprises and scaling technology firms.
Are there remote customer success representative jobs in Tampa?
Yes, customer success representative work is well-suited to remote and hybrid arrangements since most of the role happens over phone, video, and email rather than in person. About 90% of customer success representative openings tied to Tampa are remote or hybrid as of August 2026, reflecting how broadly Tampa's technology and financial services employers have adopted flexible work models. Onboarding and enterprise account management roles in Tampa are the most consistently offered in hybrid formats.
How can I get a customer success representative job in Tampa with little or no experience?
The most realistic entry path in Tampa is moving through a support or account coordinator role at one of the city's many SaaS, insurance, or healthcare technology companies, where customer-facing experience transfers directly into customer success. Tampa's mid-market technology firms and regional financial services companies regularly hire entry-level customer success associates and promote from internal support queues. Building proficiency in a major CRM tool and demonstrating retention or upsell outcomes, even in unrelated service roles, strengthens a candidate's case significantly in this market.
Which industries hire the most customer success representatives in Tampa?
Most customer success representative openings in Tampa sit in Retail, Manufacturing, and Consumer Goods, per current listings on Migrate Mate as of August 2026. Tampa's role as a regional hub for financial services, healthcare administration, and cloud software companies drives consistent demand for customer success talent across all three sectors.
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