Customer Success Representative Jobs in Tampa, FL
Customer Success Representative jobs in Tampa are in active demand, concentrated in the Westshore Business District, Downtown Tampa, and the Channelside and Ybor City corridors, across SaaS, financial services, healthcare technology, and logistics. Employers hiring right now include Spectrum, JPMorganChase, and TRC. Find a role that fits below and apply directly.
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You are excited to utilize your background in Payments and as a trusted sales professional to make an impact. You have found the right team.
As a Strategic Supplier Specialist within the Supplier Experience Team, you will engage with suppliers to enhance their experience and promote the adoption of our commercial card solutions. You will conduct outbound sales calls, develop strong relationships, and collaborate with internal teams to ensure seamless onboarding. Your role will focus on understanding supplier needs, tracking sales activities, and staying informed about industry trends to effectively position our solutions.
Job responsibilities
- Conduct outbound sales calls to our Client's Suppliers to introduce and promote our commercial card solutions.
- Develop and maintain strong relationships with suppliers to ensure a positive experience and ongoing engagement.
- Identify and understand supplier needs and tailor solutions to meet those needs.
- Collaborate with internal teams to ensure seamless onboarding and integration of suppliers into the commercial card program.
- Track and report on sales activities and outcomes, providing insights and recommendations for improvement.
- Stay informed about industry trends and competitor offerings to effectively position our solutions.
- Achieve and exceed sales targets and performance metrics.
Required qualifications, capabilities, and skills
- Proven experience in a phone-based sales role
- Strong communication and interpersonal skills, with the ability to build rapport quickly.
- Self-motivated and results-driven, with a track record of meeting or exceeding sales targets.
- Experience in the financial services or commercial card industry.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficient in using CRM software and other sales tools.
Preferred qualifications, capabilities and skills
- Experience within Payments, financial services or commercial card industry
- Working knowledge of Microsoft products such as excel and outlook
- Working knowledge of Salesforce
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
You are excited to utilize your background in Payments and as a trusted sales professional to make an impact. You have found the right team.
As a Strategic Supplier Specialist within the Supplier Experience Team, you will engage with suppliers to enhance their experience and promote the adoption of our commercial card solutions. You will conduct outbound sales calls, develop strong relationships, and collaborate with internal teams to ensure seamless onboarding. Your role will focus on understanding supplier needs, tracking sales activities, and staying informed about industry trends to effectively position our solutions.
Job responsibilities
- Conduct outbound sales calls to our Client's Suppliers to introduce and promote our commercial card solutions.
- Develop and maintain strong relationships with suppliers to ensure a positive experience and ongoing engagement.
- Identify and understand supplier needs and tailor solutions to meet those needs.
- Collaborate with internal teams to ensure seamless onboarding and integration of suppliers into the commercial card program.
- Track and report on sales activities and outcomes, providing insights and recommendations for improvement.
- Stay informed about industry trends and competitor offerings to effectively position our solutions.
- Achieve and exceed sales targets and performance metrics.
Required qualifications, capabilities, and skills
- Proven experience in a phone-based sales role
- Strong communication and interpersonal skills, with the ability to build rapport quickly.
- Self-motivated and results-driven, with a track record of meeting or exceeding sales targets.
- Experience in the financial services or commercial card industry.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficient in using CRM software and other sales tools.
Preferred qualifications, capabilities and skills
- Experience within Payments, financial services or commercial card industry
- Working knowledge of Microsoft products such as excel and outlook
- Working knowledge of Salesforce
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
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Top Industries Hiring
- Technology & Software
Customer Success Representative Jobs in Tampa: Frequently Asked Questions
How do I get a customer success representative job in Tampa?
Focus your search on Tampa's Westshore Business District and Downtown, where SaaS companies, regional banks, healthcare technology firms, and logistics platforms concentrate their customer success teams. Familiarity with CRM platforms like Salesforce or HubSpot gives candidates a clear edge locally. Targeting mid-size technology and fintech companies with Gulf Coast or Southeast regional operations is a practical starting point, as they hire customer success staff steadily throughout the year.
Which companies hire customer success representatives in Tampa?
Companies currently hiring customer success representatives in Tampa include Spectrum, JPMorganChase, and TRC, per current listings on Migrate Mate as of September 2026. Tampa's mix of regional headquarters, insurance carriers, and growing SaaS operations means openings come from both established enterprises and scaling technology firms.
Are there remote customer success representative jobs in Tampa?
Yes, customer success representative work is well-suited to remote and hybrid arrangements since most of the role happens over phone, video, and email rather than in person. About 87% of customer success representative openings tied to Tampa are remote or hybrid as of September 2026, reflecting how broadly Tampa's technology and financial services employers have adopted flexible work models. Onboarding and enterprise account management roles in Tampa are the most consistently offered in hybrid formats.
How can I get a customer success representative job in Tampa with little or no experience?
The most realistic entry path in Tampa is moving through a support or account coordinator role at one of the city's many SaaS, insurance, or healthcare technology companies, where customer-facing experience transfers directly into customer success. Tampa's mid-market technology firms and regional financial services companies regularly hire entry-level customer success associates and promote from internal support queues. Building proficiency in a major CRM tool and demonstrating retention or upsell outcomes, even in unrelated service roles, strengthens a candidate's case significantly in this market.
Which industries hire the most customer success representatives in Tampa?
Most customer success representative openings in Tampa sit in Technology & Software, per current listings on Migrate Mate as of September 2026. Tampa's role as a regional hub for financial services, healthcare administration, and cloud software companies drives consistent demand for customer success talent across all three sectors.
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