Customer Support Engineer Jobs in Ohio
Customer Support Engineer jobs in Ohio are open across Cincinnati, Columbus, and Dublin and other Ohio metros, with employers like Meijer, RoviSys Building Technologies, and Applied Industrial Technologies hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 60+ Customer Support Engineer jobs
INTRODUCTION
CBTS is hiring a Customer Support Engineer for immediate on-site need to support facility service operations for the business. This role plays a critical part in keeping service requests organized, accurate, and running efficiently. The candidate will be expected to begin the position in July.
ROLE
The Customer Support Associate provides operational and administrative support for facility service requests. This role manages the full work order lifecycle—intake, creation, tracking, and closure—while ensuring accurate documentation and timely service delivery.
KEY DUTIES
Work Order Management:
- Process incoming service requests via inboxes and systems
- Create, update, and track work orders
- Maintain accurate notes and ensure timely closure
Vendor & Stakeholder Coordination:
- Partner with Account Executives and internal teams on scheduling and completion
- Follow up on service updates and escalate issues when needed
Operational Support:
- Review and route requests appropriately
- Ensure adherence to processes and service standards
- Support visibility into work order status and activity
Administrative:
- Document all communications and updates in systems
- Maintain accurate service records and assist with general admin tasks
BASIC QUALIFICATIONS
- 1–2 years in admin, operations, service coordination, or customer support
- Experience with ticketing/work order systems preferred
- Strong organization, attention to detail, and multitasking skills
- Professional communication skills (written and verbal)
- Ability to follow processes and work in a fast-paced environment
- Proficiency with email and standard office tools
CBTS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.
INTRODUCTION
CBTS is hiring a Customer Support Engineer for immediate on-site need to support facility service operations for the business. This role plays a critical part in keeping service requests organized, accurate, and running efficiently. The candidate will be expected to begin the position in July.
ROLE
The Customer Support Associate provides operational and administrative support for facility service requests. This role manages the full work order lifecycle—intake, creation, tracking, and closure—while ensuring accurate documentation and timely service delivery.
KEY DUTIES
Work Order Management:
- Process incoming service requests via inboxes and systems
- Create, update, and track work orders
- Maintain accurate notes and ensure timely closure
Vendor & Stakeholder Coordination:
- Partner with Account Executives and internal teams on scheduling and completion
- Follow up on service updates and escalate issues when needed
Operational Support:
- Review and route requests appropriately
- Ensure adherence to processes and service standards
- Support visibility into work order status and activity
Administrative:
- Document all communications and updates in systems
- Maintain accurate service records and assist with general admin tasks
BASIC QUALIFICATIONS
- 1–2 years in admin, operations, service coordination, or customer support
- Experience with ticketing/work order systems preferred
- Strong organization, attention to detail, and multitasking skills
- Professional communication skills (written and verbal)
- Ability to follow processes and work in a fast-paced environment
- Proficiency with email and standard office tools
CBTS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws.
See All 60 Customer Support Engineer Jobs in Ohio
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Find JobsCustomer Support Engineer Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Customer Support Engineer Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
- Meijer5
- RoviSys Building Technologies4
- Applied Industrial Technologies3
- CVS Health3
- Engineered Air3
Top Industries Hiring
- Technology & Software18
- Manufacturing15
- Consulting & Professional Services9
- Distribution & Wholesale7
- Chemicals & Materials4
What Ohio Employers Look For
The qualifications that appear most often in customer support engineer jobs across Ohio.
- Experience troubleshooting APIs, webhooks, or third-party integrations for technical customers
- Proficiency with a support platform such as Zendesk, Salesforce Service Cloud, or Intercom
- Ability to read and interpret logs, error codes, and basic scripts in Python, JavaScript, or SQL
- Strong written communication skills for creating clear bug reports and customer-facing documentation
- Bachelor's degree in computer science, information systems, or a related technical field
- Familiarity with ticketing workflows, SLA management, and escalation processes in a B2B environment
Customer Support Engineer Jobs in Ohio: Frequently Asked Questions
How many customer support engineer jobs are there in Ohio?
There are 60+ customer support engineer openings in Ohio on Migrate Mate as of June 2026, with the most roles in Cincinnati, Columbus, and Dublin. New positions post regularly as employers across Ohio hire.
How much do customer support engineers make in Ohio?
Customer support engineers in Ohio earn a median of about $59,720 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $38,730 for the lowest 10% to over $89,700 for the top 10%. Pay rises with experience, specialty, and employer.
Which Ohio cities have the most customer support engineer jobs?
Cincinnati, Columbus, and Dublin have the most customer support engineer openings in Ohio right now, with additional roles spread across smaller metros statewide.
Which companies hire customer support engineers in Ohio?
Employers hiring customer support engineers in Ohio include Meijer, RoviSys Building Technologies, and Applied Industrial Technologies, based on current listings on Migrate Mate as of June 2026.
Are there remote customer support engineer jobs in Ohio?
Yes. About 20% of customer support engineer openings tied to Ohio are remote or hybrid as of June 2026. The rest are on-site roles based in Ohio metros.
How do I apply for customer support engineer jobs in Ohio?
You can apply to customer support engineer jobs in Ohio directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Ohio location, then apply to each one that fits.
See All 60 Customer Support Engineer Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
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