Data Operations Analyst Jobs in Washington

INTRODUCTION

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

ROLE SUMMARY

The Business Intelligence (BI) Analyst III is a subject matter expert in applying highly complex analytics on large and diverse datasets to predict consumer behavior and to craft optimal business strategies over a broad portfolio of initiatives at Alaska Airlines (AS). As an individual contributor, this role exercises considerable judgment to make decisions on strategic projects in a fast-paced, high-exposure team whose responsibilities include data analysis, demand modeling and research, optimization, project management, and solution design/delivery. This position will support the Global Sales Operations and Analytics team.

KEY DUTIES:

• With minimal direction from leadership, exercise considerable judgment to make decisions in translating business intelligence strategy into advanced analytical experiments and models that blend data sources for creative insights into business problems and to align performance with the company’s strategic goals, detailed action plans, key performance indicators, and progress metrics.
• Develop and implement systems and technology to produce decision support tools that enable leaders and system practitioners to take strategic action in a dynamic competitive environment.
• Develop and maintain automated systems to perform strategic pricing and inventory activities.
• Leverage technology to enhance department performance and productivity.
• Develop visualizations grounded in statistical best practices that facilitate effective communication of results and key findings to internal and external customers.
• Select on the best methodologies to approach business problems and contribute to the continuous improvement of stakeholder processes and data life cycle.
• Research and recommend new data sources and analytical tools to enhance the data-driven business process.
• Coordinate with stakeholders and Information Technology Services (ITS) on the integration and support of business systems.
• Contribute to cross-functional teams and ensure timely and accurate completion of assignments.
• Mentor and support the development of other analysts throughout the company.

JOB-SPECIFIC EXPERIENCE, EDUCATION & SKILLS:

Required

• A minimum of 4 years of experience in an analytical role.
• A Bachelor’s degree with a focus in mathematics, economics, finance, statistics, business, computer science, or engineering, or an additional two years of training or experience in lieu of this degree.
• Expert knowledge and understanding of business intelligence functions, including analytics, data mining, reporting, report conversion, data cleansing, data modeling, and relational databases.
• Advanced structured query language (SQL) skills.
• Demonstrated expertise working with disparate data sources, data blending, and advanced database functions (e.g., database management functions).
• Expert in visualization techniques, dashboard design, and decision support tools; experience using data visualization tools such as Tableau, Power BI, etc.
• Modeling proficiency in cluster analysis and linear regression.
• Experience with descriptive and diagnostic statistics, sampling methodology, residuals analysis/analysis of variance (ANOVA), and hypothesis/significance testing.
• Ability to work well with multiple teams.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• Experience with sales and distribution channels, ideally across multiple points of sale.
• Experience using coding languages (e.g., C++, C#, VBA, Python, or R).
• Basic optimization/simulation model development.
• Data-driven mindset and a proven history of continuous self-development.
• Demonstrated project management experience.

JOB-SPECIFIC LEADERSHIP EXPECTATIONS:

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

SALARY RANGE: $117,700 - $176,550 / year

SALARY DETAILS:

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

TOTAL REWARDS:

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Annual bonus plans
• Generous holiday and paid time off

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

REGULATORY INFORMATION:

Equal Employment Opportunity Policy Statement

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.

To implement this policy, we will:

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;

(2) Ensure that employment decisions are based only on valid job requirements; and

(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.

Government Contractor & Department of Transportation (DOT) Regulations

Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.

FLSA Status: Exempt
Employment Type: Full-Time
Regular/Temporary: Regular
Requisition Type: Management

LOCATION: Seattle - Hub