Digital Experience Manager Jobs
Digital Experience Manager jobs are open across e-commerce, financial services, healthcare, and media, from associate to director level, with specializations in customer journey, omnichannel strategy, and digital product management. See the openings below and apply to the ones that match your experience.
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Showing 5 of 186+ Digital Experience Manager jobs
Manager, Digital Consumer Experience and Optimization
In this highly visible role, you will lead the execution and continuous optimization of digital consumer experiences across a portfolio of leading pet care brands. As Manager, Digital Consumer Experience and Optimization, you will drive organic growth, consumer engagement, loyalty, and e-commerce purchase intent by overseeing website optimization, personalization initiatives, conversion rate optimization (CRO), and CRM programs across multiple owned digital channels. Acting as a critical bridge between brand strategy and execution, you will translate consumer insights and performance data into measurable improvements that enhance the digital journey and business outcomes.
Reporting to the Director, Marketing Systems Enablement, this position combines strategic thinking with hands-on execution. You will partner closely with brand, CRM, analytics, digital product, and agency teams to deliver seamless consumer experiences across websites, email, SMS, and loyalty journeys. The role offers the opportunity to influence senior stakeholders, mentor team members, and help build scalable processes, capabilities, and best practices that elevate digital marketing effectiveness across the organization.
What Are We Looking For?
- Bachelors degree in Marketing, Business, Digital Media, Communications, or a related field; equivalent digital education or experience will also be considered.
- 4-7 years of experience in digital customer experience, conversion rate optimization (CRO), CRM, email marketing, digital marketing, or growth marketing.
- Proven experience managing website optimization, digital campaigns, and customer journey improvements across owned digital channels.
- Hands-on experience with CRM and marketing automation platforms, preferably Salesforce Marketing Cloud (SFMC).
- Demonstrated success leading structured experimentation programs, including A/B testing and multivariate testing, that generated measurable business results.
- Experience leveraging digital analytics and consumer insights to identify opportunities and drive optimization strategies.
- Strong understanding of personalization strategies, audience segmentation, and customer lifecycle marketing.
- Experience working within matrixed organizations and collaborating with brand, digital product, analytics, IT, and agency partners.
- Consumer Packaged Goods (CPG), e-commerce, direct-to-consumer (DTC), subscription, or multi-brand portfolio experience strongly preferred.
- Demonstrated ability to influence stakeholders, manage competing priorities, and drive initiatives with a high degree of autonomy.
Brand Website CRM Management
- Serve as the primary Digital Consumer Experience partner for assigned brands, leading day-to-day website optimization, CRM execution, and personalization initiatives.
- Manage website content updates, landing page creation, user experience enhancements, and conversion optimization efforts aligned with brand objectives.
- Execute and optimize email campaigns, SMS communications, newsletters, and automated customer journeys through Salesforce Marketing Cloud.
- Partner with audience and data teams to activate customer segments and deliver personalized experiences across owned digital channels.
- Lead ongoing experimentation and conversion rate optimization (CRO) initiatives across websites, CRM programs, loyalty experiences, and registration journeys.
- Design, execute, and analyze A/B and multivariate tests to improve engagement, conversion, retention, and business performance.
- Identify customer journey friction points and implement optimization strategies that improve acquisition, registration, loyalty, and purchase intent.
- Translate performance data, testing results, and consumer insights into actionable recommendations for brand teams and senior leadership.
- Identify opportunities to simplify processes, improve execution efficiency, and introduce new capabilities that accelerate digital customer experience objectives.
- Develop, maintain, and scale playbooks, templates, governance models, and best practices that standardize campaign execution, experimentation, and personalization efforts.
- Support training, documentation, and enablement programs that strengthen adoption of optimization tools, processes, and ways of working across the organization.
- Partner closely with brand marketing, analytics, digital product, IT, agency, and marketing operations teams to deliver best-in-class consumer experiences.
- Influence stakeholders through data-driven recommendations and support broader digital transformation and capability-building initiatives.
- Mentor Associate Managers, providing coaching, feedback, and development opportunities while fostering a culture of continuous improvement and consumer-centric thinking.
- Work with diverse and talented Associates, all guided by the Five Principles.
- Join a purpose driven company, where were striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
Manager, Digital Consumer Experience and Optimization
In this highly visible role, you will lead the execution and continuous optimization of digital consumer experiences across a portfolio of leading pet care brands. As Manager, Digital Consumer Experience and Optimization, you will drive organic growth, consumer engagement, loyalty, and e-commerce purchase intent by overseeing website optimization, personalization initiatives, conversion rate optimization (CRO), and CRM programs across multiple owned digital channels. Acting as a critical bridge between brand strategy and execution, you will translate consumer insights and performance data into measurable improvements that enhance the digital journey and business outcomes.
Reporting to the Director, Marketing Systems Enablement, this position combines strategic thinking with hands-on execution. You will partner closely with brand, CRM, analytics, digital product, and agency teams to deliver seamless consumer experiences across websites, email, SMS, and loyalty journeys. The role offers the opportunity to influence senior stakeholders, mentor team members, and help build scalable processes, capabilities, and best practices that elevate digital marketing effectiveness across the organization.
What Are We Looking For?
- Bachelors degree in Marketing, Business, Digital Media, Communications, or a related field; equivalent digital education or experience will also be considered.
- 4-7 years of experience in digital customer experience, conversion rate optimization (CRO), CRM, email marketing, digital marketing, or growth marketing.
- Proven experience managing website optimization, digital campaigns, and customer journey improvements across owned digital channels.
- Hands-on experience with CRM and marketing automation platforms, preferably Salesforce Marketing Cloud (SFMC).
- Demonstrated success leading structured experimentation programs, including A/B testing and multivariate testing, that generated measurable business results.
- Experience leveraging digital analytics and consumer insights to identify opportunities and drive optimization strategies.
- Strong understanding of personalization strategies, audience segmentation, and customer lifecycle marketing.
- Experience working within matrixed organizations and collaborating with brand, digital product, analytics, IT, and agency partners.
- Consumer Packaged Goods (CPG), e-commerce, direct-to-consumer (DTC), subscription, or multi-brand portfolio experience strongly preferred.
- Demonstrated ability to influence stakeholders, manage competing priorities, and drive initiatives with a high degree of autonomy.
Brand Website CRM Management
- Serve as the primary Digital Consumer Experience partner for assigned brands, leading day-to-day website optimization, CRM execution, and personalization initiatives.
- Manage website content updates, landing page creation, user experience enhancements, and conversion optimization efforts aligned with brand objectives.
- Execute and optimize email campaigns, SMS communications, newsletters, and automated customer journeys through Salesforce Marketing Cloud.
- Partner with audience and data teams to activate customer segments and deliver personalized experiences across owned digital channels.
- Lead ongoing experimentation and conversion rate optimization (CRO) initiatives across websites, CRM programs, loyalty experiences, and registration journeys.
- Design, execute, and analyze A/B and multivariate tests to improve engagement, conversion, retention, and business performance.
- Identify customer journey friction points and implement optimization strategies that improve acquisition, registration, loyalty, and purchase intent.
- Translate performance data, testing results, and consumer insights into actionable recommendations for brand teams and senior leadership.
- Identify opportunities to simplify processes, improve execution efficiency, and introduce new capabilities that accelerate digital customer experience objectives.
- Develop, maintain, and scale playbooks, templates, governance models, and best practices that standardize campaign execution, experimentation, and personalization efforts.
- Support training, documentation, and enablement programs that strengthen adoption of optimization tools, processes, and ways of working across the organization.
- Partner closely with brand marketing, analytics, digital product, IT, agency, and marketing operations teams to deliver best-in-class consumer experiences.
- Influence stakeholders through data-driven recommendations and support broader digital transformation and capability-building initiatives.
- Mentor Associate Managers, providing coaching, feedback, and development opportunities while fostering a culture of continuous improvement and consumer-centric thinking.
- Work with diverse and talented Associates, all guided by the Five Principles.
- Join a purpose driven company, where were striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
Digital Experience Manager Jobs by Experience Level
See All 186+ Digital Experience Manager Jobs
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Find JobsDigital Experience Manager Job Market
Who's Hiring
Top Industries Hiring
- Telecommunications
- Technology & Software
- Insurance
- Law & Legal Services
- Staffing & Recruiting
What Employers Look For
The qualifications that appear most often in digital experience manager jobs.
- Five or more years of experience in digital experience, UX strategy, or customer journey management
- Proficiency with analytics platforms and experience interpreting behavioral and funnel data
- Demonstrated ability to lead cross-functional teams across product, marketing, and engineering
- Experience with content management systems, personalization engines, or digital experience platforms
- Strong stakeholder communication and presentation skills for executive-level audiences
- Bachelor's degree in marketing, communications, information systems, or a related field
Tips for Your Digital Experience Manager Job Search
Tailor your resume to journey metrics
Hiring managers for digital experience roles want to see specific outcomes tied to customer journey improvements. Quantify conversion lifts, session engagement changes, or funnel drop-off reductions rather than listing tools you have used.
Show your cross-functional leadership evidence
Digital experience managers sit between product, marketing, and engineering. Your resume needs concrete examples of aligning stakeholders across those functions, not just managing campaigns or running analytics reports.
Apply early to roles that fit
Migrate Mate lists digital experience manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target companies by digital maturity stage
A legacy retailer investing in its first digital layer needs a different skill set than a DTC brand scaling an existing platform. Read the job description for clues about where the company sits and frame your experience to match that stage.
Prepare a portfolio centered on experience audits
Bring documented before-and-after examples of digital experience audits you have led, including the problem you identified, the changes you drove, and the measurable result. Hiring panels for these roles weigh portfolio evidence heavily.
Negotiate by anchoring to scope and stack complexity
When discussing compensation, anchor to the number of channels, platforms, or user segments you will own. Roles managing omnichannel journeys across multiple platforms carry more complexity than single-channel scopes and should be framed that way.
Digital Experience Manager Jobs: Frequently Asked Questions
Which companies are hiring the most digital experience managers?
The companies hiring the most digital experience managers right now include T-Mobile, JPMorganChase, and University of Utah, with the largest share of openings in New York, California, and Texas, based on current listings on Migrate Mate as of November 2026. Hiring tends to cluster in organizations undergoing digital transformation, platform consolidation, or omnichannel expansion.
How many digital experience manager jobs are remote?
About 78% of digital experience manager openings are fully remote or hybrid as of November 2026, reflecting the digital-native nature of most of the work. Sub-specializations in content strategy, personalization, and analytics tend to have the highest remote availability, while roles tied to in-store or physical channel experience more often require on-site presence.
How do you become a digital experience manager?
Start by building hands-on experience in a related role such as UX design, digital marketing, product management, or web analytics. Develop fluency with journey mapping, A/B testing, and experience platforms. Move into a lead or senior individual contributor role where you own a customer-facing digital channel end to end, then step into management by demonstrating cross-functional influence and measurable experience improvements.
Can you get a digital experience manager job without direct management experience?
Yes, many employers will consider candidates who have led digital experience projects or cross-functional initiatives without holding a formal management title. Emphasize ownership of full customer journey workstreams, evidence of influencing roadmap decisions, and results tied to experience metrics. A strong portfolio of experience audits and documented outcomes can substitute for years of direct reports when the scope of work is clear.
What does the digital experience manager interview process look like?
Most processes include an initial recruiter screen, a hiring manager conversation focused on your experience background and approach to customer journey problems, and a panel round with stakeholders from product, marketing, and sometimes engineering. Many employers add a case study or portfolio presentation where you walk through a past experience initiative. Final rounds typically include a conversation with a senior leader or VP.
Where can I find and apply to digital experience manager jobs?
You can find and apply to digital experience manager jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your background and experience level, then apply directly to each one that fits.
See All 186+ Digital Experience Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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