Director of Fulfillment Jobs
Director of Fulfillment jobs are open across e-commerce, retail, logistics, and third-party logistics providers, covering specializations in warehouse operations, last-mile delivery, and inventory management, from manager-level to VP roles. See the openings below and apply to the ones that match your experience.
Find Director of Fulfillment JobsOverview
Showing 5 of 19+ Director of Fulfillment jobs
Be Part of an Amazing Story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing merchandise to picking, packing, retrieving orders from our back-of-house storage and delivering them curbside to the customer; monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders, and you’ll help keep the stockroom and sales floor running efficiently.
You'll also play a key part in customer interactions - greeting shoppers warmly, resolving issues, and delivering orders curbside with care. Your attention to detail, teamwork, and commitment to operational excellence will directly impact both customer satisfaction and overall store performance.
This role goes far beyond just being a behind-the-scenes support colleague. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you!
How our Fulfillment and Receiving Colleagues spend their day…
Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride and greet teammates with a warm hello. Before getting started, they review their goals, learn about new products and promotions, and prepare the store for success. Whether receiving merchandise, tagging items, or organizing the stockroom, they bring energy and focus to every task to set the day up for smooth operations and strong results.
On the floor, they focus on the customer - from greeting customers warmly to actively listening and resolving issues, colleagues build trust through personal, helpful interactions - on the floor, during curbside pickups, or through timely and accurate order fulfillment.
Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves.
They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. Behind the scenes, they wrap up their day by organizing the stockroom, completing orders, and setting the team up for the next day’s success.
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.
Seasonal colleagues are typically scheduled to work 10-20 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to:
Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Be comfortable communicating and collaborating with customers and colleagues
Meeting daily sales goal challenges
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
Essential Physical Requirements You Will Perform
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
Be Part of an Amazing Story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
As a Seasonal Fulfillment and Receiving Colleague, also known as a Back of House colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing merchandise to picking, packing, retrieving orders from our back-of-house storage and delivering them curbside to the customer; monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders, and you’ll help keep the stockroom and sales floor running efficiently.
You'll also play a key part in customer interactions - greeting shoppers warmly, resolving issues, and delivering orders curbside with care. Your attention to detail, teamwork, and commitment to operational excellence will directly impact both customer satisfaction and overall store performance.
This role goes far beyond just being a behind-the-scenes support colleague. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you!
How our Fulfillment and Receiving Colleagues spend their day…
Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride and greet teammates with a warm hello. Before getting started, they review their goals, learn about new products and promotions, and prepare the store for success. Whether receiving merchandise, tagging items, or organizing the stockroom, they bring energy and focus to every task to set the day up for smooth operations and strong results.
On the floor, they focus on the customer - from greeting customers warmly to actively listening and resolving issues, colleagues build trust through personal, helpful interactions - on the floor, during curbside pickups, or through timely and accurate order fulfillment.
Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves.
They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. Behind the scenes, they wrap up their day by organizing the stockroom, completing orders, and setting the team up for the next day’s success.
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.
Seasonal colleagues are typically scheduled to work 10-20 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
Who You Are
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to:
Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Be comfortable communicating and collaborating with customers and colleagues
Meeting daily sales goal challenges
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
Essential Physical Requirements You Will Perform
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
STORES00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
See All 19 Director of Fulfillment Jobs
Find roles that match your experience and apply in just a few clicks.
Find Director of Fulfillment JobsDirector of Fulfillment Job Market
Who's Hiring
Top Industries Hiring
- Retail
- Sports & Recreation
What Employers Look For
The qualifications that appear most often in director of fulfillment jobs.
- 7 or more years of progressive experience in fulfillment or distribution center operations
- Proven leadership of large hourly and salaried workforces across multiple shifts
- Proficiency with warehouse management systems and inventory control software
- Experience managing fulfillment P&L including labor, transportation, and overhead costs
- Strong knowledge of Lean, Six Sigma, or continuous improvement methodologies
- Bachelor's degree in supply chain, operations management, logistics, or a related field
Tips for Your Director of Fulfillment Job Search
Quantify throughput and cost metrics on your resume
Hiring managers for director of fulfillment roles want to see order volume, pick accuracy rates, and cost-per-unit figures you owned. Lead each bullet with the scale of operation you managed, not just the actions you took.
Highlight your WMS and TMS platform experience
Many postings filter candidates by specific warehouse management or transportation management systems. Name the platforms you've used directly in your resume and match them to the systems listed in each job description you target.
Target roles by fulfillment model, not just title
Fulfillment director openings vary widely between direct-to-consumer, omnichannel, and B2B models. Filter your search by industry and read the operations context in each posting so you apply to roles that match how you've actually run fulfillment.
Apply early to roles that fit
Migrate Mate lists director of fulfillment openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for case-style operations questions
Interviews for this role often include scenarios like redesigning a pick-pack flow or reducing carrier costs under a fixed headcount. Walk through your diagnostic process, the tradeoffs you weighed, and the outcome you drove in a real example.
Negotiate scope alongside compensation
Before accepting an offer, clarify which functions report to you, whether you own transportation and returns in addition to warehouse ops, and what the capital budget looks like. Scope mismatches after day one are harder to fix than salary gaps.
Director of Fulfillment Jobs: Frequently Asked Questions
Which companies are hiring the most director of fulfillments?
The most active employers for director of fulfillments right now are Macy's, Numotion, and WEEZIE, and the most openings are in Georgia, Texas, and California, based on current listings on Migrate Mate as of November 2026. High-volume e-commerce retailers and third-party logistics providers tend to post the most roles at this level.
How many director of fulfillment jobs are remote?
About 67% of director of fulfillment openings are fully remote or hybrid as of November 2026, reflecting that most roles require on-site leadership of physical operations. The sub-areas most likely to offer remote or hybrid arrangements are network strategy, vendor management, and fulfillment technology implementation rather than day-to-day distribution center management.
How do you become a director of fulfillment?
Most directors of fulfillment advance through progressively larger operations roles, typically moving from supervisor or manager to senior manager before reaching director level. Building cross-functional experience in transportation, inventory planning, and returns alongside core warehouse operations strengthens candidacy. Earning a supply chain certification such as APICS CSCP or CLTD and demonstrating measurable cost and performance improvements at each level accelerates the path.
Can you get hired as a director of fulfillment without direct director experience?
Yes, candidates who have managed a large fulfillment operation as a senior manager or operations manager are regularly considered, especially if they can show P&L ownership, multi-site responsibility, or a history of leading headcounts comparable to what the director role requires. Closing the gap means framing your most senior project outcomes in business impact terms rather than task descriptions, and targeting companies whose operation size aligns with what you've already run.
What does the director of fulfillment interview process look like?
The process typically starts with a recruiter screen focused on operations scale and leadership background, followed by a panel interview with supply chain, finance, and HR stakeholders. Many employers include a site tour and an on-the-spot operations assessment or case study. Final rounds often involve a presentation to senior leadership on how you would address a current operational challenge the company is facing.
Where can I find and apply to director of fulfillment jobs?
You can find and apply to director of fulfillment jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that fit your operations background and experience level, then apply directly to each listing that matches what you're looking for.
See All 19 Director of Fulfillment Jobs
Find roles that match your experience and apply in just a few clicks.
Find Director of Fulfillment Jobs