Director of Student Services Jobs
Director of Student Services jobs are open across K-12 districts, colleges, universities, and nonprofit education organizations, from coordinator-level stepping stones to senior director roles, with specializations in enrollment management, disability services, and student affairs. Find a role that fits from the openings below and apply directly.
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Purpose:
The Assistant Director of International Student Services will support international students’ successful transition to Knox College and the United States by providing comprehensive support services, including immigration advising, cultural adjustment assistance, and programming.
Summary of the position:
Provide comprehensive support for international students by serving as a Designated School Official (DSO) and ensuring compliance with F-1 immigration regulations and SEVIS requirements. Advise students on immigration, academic, financial, personal, and cultural matters while coordinating orientations, workshops, and engagement programs that promote student success. Maintain accurate student records and data integrity, process immigration documentation, and collaborate with campus partners to deliver effective support services. Contribute to office operations through program development, administrative support, emergency response, student leadership instruction, and participation in campus committees and special projects.
Key Responsibilities:
- Serve as a Designated School Official (DSO).
- Assist with processing SEVIS related applications and requests from students, reviewing, updating and maintaining student records, and issuing immigration documents.
- Offer first-level advising on programs and services available to students; refer them to specialized advising and support sources.
- Assist students through one-on-one meetings, and through workshops and electronic communication.
- Participate in special projects involving student engagement and support, working with campus partners on matters relating to international students.
- Provide administrative support for office organization and programs, including international student orientation and procedure development.
- Demonstrate cross-cultural sensitivity, effective communication skills, leadership, adaptability, and a deep understanding of F non-immigrant regulations and SEVIS.
- Serve and provide guidance to international students on various standard issues impacting them, such as personal, financial needs, academic issues, immigration, health insurance and health care, travel, taxes and financial aid such as loans, grants or scholarships.
- Monitor international student progress each term to ensure compliance.
- Monitor and process the import and export of student records to SEVIS from the information management system on a regular basis.
- Maintain data integrity.
- Assist with the planning and facilitation of international student programs such as orientation, workshops, new student check in, and seminars.
- Work as part of the campus-wide duty rotation; respond to after-hours student and/or college emergencies as needed.
- Serve as instructor/co-instructor for IDIS 130, Knox College’s student leadership course.
- Assist with planning the Intensive English Language Program (IELP).
- Other duties and committees as assigned.
Disclaimer
The above information is intended to describe the general nature and level of work being performed by people assigned to this position. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Other duties may be assigned at the discretion of the leadership, director, or manager.
Minimum Education Required:
Bachelor’s Degree.
Minimum Experience Required:
At least 2-5 years of experience in student/scholar immigration issues and higher education administration.
Additional Qualifications:
- Previous/current responsibility for interpretation and documentation of institutional practice or policy regarding F immigration matters.
- Demonstration of the establishment and/or delivery of a robust training and professional development plan and structure for staff who serve international students and scholars.
Summary Pay Range:
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that pay is only one component of total compensation.
Benefits:
- Health Insurance
- Dental
- Vision
- FSA/ HSA/ FSA Dependent Care
- Employer Paid Basic Life & LTD
- Voluntary Life
- Retirement Plan
- Paid Time Off
- Employee Assistance Program
- Parental Leave
In keeping with its commitment to equal rights since it was founded in 1837, Knox College particularly welcomes applications from members of underrepresented groups. Knox College does not discriminate on the basis of sex, pregnancy, gender identity or expression, race, color, creed, national or ethnic origin, religion or religious affiliation, sexual orientation or preference, age, marital or family status, disability, veteran status, or other status protected by applicable federal, state, or local law in admission, financial aid, employment, athletics, or any other aspect of its educational programs or activities. In addition, Knox College is prohibited by Title IX of the Education Amendments of 1972 and its accompanying regulations from discriminating on the basis of sex.
The College official responsible for coordinating compliance with this Notice of Non-Discrimination is the Director of Civil Rights & Title IX Compliance. Any inquiries regarding policies that prohibit discrimination and harassment, including Title IX sexual harassment, as well as the policy prohibiting hazing, should be directed to the Director of Civil Rights and Title IX Compliance identified below. Staff in the Office of Civil Rights & Title IX Compliance are available to meet with or talk to students, staff, and faculty regarding issues relating to this Notice of Non-Discrimination and the College’s policies and procedures.
Director of Civil Rights & Title IX Compliance
Old Jail 12 | Campus Box K-209
337 South Cherry Street
Galesburg, IL 61401 Phone: 309-341-7751
Email: cultureofrespect@knox.edu
Inquiries about the application of Title IX to Knox may be referred to the Director of Civil Rights & Title IX Compliance, the United States Department of Education’s Assistant Secretary for Civil Rights, or both. Individuals may also contact the U.S. Department of Education's Office of Civil Rights for additional information.
Office for Civil Rights
U.S. Department of Education-Chicago Office
500 W Madison St., Suite 1475
Chicago, IL 60661-4544 Phone: 312-730-1560
Email: ocr@ed.gov
Inquiries regarding the College’s policies regarding the Americans with Disabilities Act of 1990 (“ADA”), or Section 504 of the Rehabilitation Act of 1973 (“Section 504”) should be directed to the ADA/504 Coordinator identified below:
Knox College ADA/504 Coordinator
Jennie Hemingway, PhD
Old Jail 12 | Campus Box K-209
337 South Cherry Street
Galesburg, IL 61401
Phone: 309-341-7751
Email: jhemingway@knox.edu
Employees requesting accommodations may contact:
Human Resources
52 W South St., Alumni Hall, Suite 100 | Campus Box K-200
Galesburg, IL 61401 Phone: 309-341-7162 or 309-341-7543
Email: hr@knox.edu
Students requesting accommodations may contact:
Director of Disability Support Services
Patricia Harden
Umbeck Science and Math Center E111 | Campus Box K183
340 South West Street
Phone: 309-341-7478
Email: pharden@knox.edu
Artificial Intelligence (AI) tools may be used in certain aspects of the candidate review process for this position; however, all employment decisions will be made by a human.
Purpose:
The Assistant Director of International Student Services will support international students’ successful transition to Knox College and the United States by providing comprehensive support services, including immigration advising, cultural adjustment assistance, and programming.
Summary of the position:
Provide comprehensive support for international students by serving as a Designated School Official (DSO) and ensuring compliance with F-1 immigration regulations and SEVIS requirements. Advise students on immigration, academic, financial, personal, and cultural matters while coordinating orientations, workshops, and engagement programs that promote student success. Maintain accurate student records and data integrity, process immigration documentation, and collaborate with campus partners to deliver effective support services. Contribute to office operations through program development, administrative support, emergency response, student leadership instruction, and participation in campus committees and special projects.
Key Responsibilities:
- Serve as a Designated School Official (DSO).
- Assist with processing SEVIS related applications and requests from students, reviewing, updating and maintaining student records, and issuing immigration documents.
- Offer first-level advising on programs and services available to students; refer them to specialized advising and support sources.
- Assist students through one-on-one meetings, and through workshops and electronic communication.
- Participate in special projects involving student engagement and support, working with campus partners on matters relating to international students.
- Provide administrative support for office organization and programs, including international student orientation and procedure development.
- Demonstrate cross-cultural sensitivity, effective communication skills, leadership, adaptability, and a deep understanding of F non-immigrant regulations and SEVIS.
- Serve and provide guidance to international students on various standard issues impacting them, such as personal, financial needs, academic issues, immigration, health insurance and health care, travel, taxes and financial aid such as loans, grants or scholarships.
- Monitor international student progress each term to ensure compliance.
- Monitor and process the import and export of student records to SEVIS from the information management system on a regular basis.
- Maintain data integrity.
- Assist with the planning and facilitation of international student programs such as orientation, workshops, new student check in, and seminars.
- Work as part of the campus-wide duty rotation; respond to after-hours student and/or college emergencies as needed.
- Serve as instructor/co-instructor for IDIS 130, Knox College’s student leadership course.
- Assist with planning the Intensive English Language Program (IELP).
- Other duties and committees as assigned.
Disclaimer
The above information is intended to describe the general nature and level of work being performed by people assigned to this position. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Other duties may be assigned at the discretion of the leadership, director, or manager.
Minimum Education Required:
Bachelor’s Degree.
Minimum Experience Required:
At least 2-5 years of experience in student/scholar immigration issues and higher education administration.
Additional Qualifications:
- Previous/current responsibility for interpretation and documentation of institutional practice or policy regarding F immigration matters.
- Demonstration of the establishment and/or delivery of a robust training and professional development plan and structure for staff who serve international students and scholars.
Summary Pay Range:
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that pay is only one component of total compensation.
Benefits:
- Health Insurance
- Dental
- Vision
- FSA/ HSA/ FSA Dependent Care
- Employer Paid Basic Life & LTD
- Voluntary Life
- Retirement Plan
- Paid Time Off
- Employee Assistance Program
- Parental Leave
In keeping with its commitment to equal rights since it was founded in 1837, Knox College particularly welcomes applications from members of underrepresented groups. Knox College does not discriminate on the basis of sex, pregnancy, gender identity or expression, race, color, creed, national or ethnic origin, religion or religious affiliation, sexual orientation or preference, age, marital or family status, disability, veteran status, or other status protected by applicable federal, state, or local law in admission, financial aid, employment, athletics, or any other aspect of its educational programs or activities. In addition, Knox College is prohibited by Title IX of the Education Amendments of 1972 and its accompanying regulations from discriminating on the basis of sex.
The College official responsible for coordinating compliance with this Notice of Non-Discrimination is the Director of Civil Rights & Title IX Compliance. Any inquiries regarding policies that prohibit discrimination and harassment, including Title IX sexual harassment, as well as the policy prohibiting hazing, should be directed to the Director of Civil Rights and Title IX Compliance identified below. Staff in the Office of Civil Rights & Title IX Compliance are available to meet with or talk to students, staff, and faculty regarding issues relating to this Notice of Non-Discrimination and the College’s policies and procedures.
Director of Civil Rights & Title IX Compliance
Old Jail 12 | Campus Box K-209
337 South Cherry Street
Galesburg, IL 61401 Phone: 309-341-7751
Email: cultureofrespect@knox.edu
Inquiries about the application of Title IX to Knox may be referred to the Director of Civil Rights & Title IX Compliance, the United States Department of Education’s Assistant Secretary for Civil Rights, or both. Individuals may also contact the U.S. Department of Education's Office of Civil Rights for additional information.
Office for Civil Rights
U.S. Department of Education-Chicago Office
500 W Madison St., Suite 1475
Chicago, IL 60661-4544 Phone: 312-730-1560
Email: ocr@ed.gov
Inquiries regarding the College’s policies regarding the Americans with Disabilities Act of 1990 (“ADA”), or Section 504 of the Rehabilitation Act of 1973 (“Section 504”) should be directed to the ADA/504 Coordinator identified below:
Knox College ADA/504 Coordinator
Jennie Hemingway, PhD
Old Jail 12 | Campus Box K-209
337 South Cherry Street
Galesburg, IL 61401
Phone: 309-341-7751
Email: jhemingway@knox.edu
Employees requesting accommodations may contact:
Human Resources
52 W South St., Alumni Hall, Suite 100 | Campus Box K-200
Galesburg, IL 61401 Phone: 309-341-7162 or 309-341-7543
Email: hr@knox.edu
Students requesting accommodations may contact:
Director of Disability Support Services
Patricia Harden
Umbeck Science and Math Center E111 | Campus Box K183
340 South West Street
Phone: 309-341-7478
Email: pharden@knox.edu
Artificial Intelligence (AI) tools may be used in certain aspects of the candidate review process for this position; however, all employment decisions will be made by a human.
Director of Student Services Jobs by Experience Level
See All 296+ Director of Student Services Jobs
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Find JobsDirector of Student Services Job Market
Who's Hiring
- California State University23
- San Diego State University10
- University of California Berkeley7
- Montgomery County Intermediate Unit 236M
- Sonoma State University4
Top Industries Hiring
- Education27
- Healthcare & Medical Services6
- Technology & Software4
- Investment & Asset Management4
- Government & Public Sector1
What Employers Look For
The qualifications that appear most often in director of student services jobs.
- Master's degree in higher education, counseling, student affairs, or a related field
- Five or more years of progressively responsible student services or student affairs experience
- Working knowledge of FERPA, Title IX, ADA, and Section 504 compliance requirements
- Experience supervising professional staff and managing departmental budgets
- Proficiency with student information systems such as Banner, PeopleSoft, or Ellucian
- Demonstrated ability to develop and assess student support programs using outcome data
Tips for Your Director of Student Services Job Search
Tailor your resume to institutional type
A community college director of student services role prioritizes transfer advising and retention metrics, while a private university posting emphasizes programming and student engagement. Reframe your bullet points to match the specific institutional mission before each application.
Quantify student outcomes you've driven
Hiring committees in student services respond to numbers tied to retention rates, caseload volume, or program participation growth. Pull those figures from annual reports or department dashboards and put them front and center on your resume, not buried in a paragraph.
Target postings that match your compliance background
Many director of student services postings require working knowledge of Title IX, FERPA, ADA, or Section 504. Scan each job description for the specific regulatory frameworks named and make sure your cover letter addresses your direct experience with those, not just general student affairs work.
Apply early to roles that fit
Migrate Mate lists director of student services openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare scenario answers around crisis response
Interview panels for director of student services roles frequently test how you handle student conduct cases, mental health escalations, or enrollment disputes. Prepare two or three specific scenarios where you coordinated across departments under time pressure and led to a documented resolution.
Negotiate start date around the academic calendar
Offers for director of student services positions often come in late spring or midsummer, tied to the fiscal or academic year cycle. If you need time to transition, request a start date aligned to the fall term opening rather than an arbitrary two-week notice window.
Director of Student Services Jobs: Frequently Asked Questions
Which companies are hiring the most director of student servicess?
The companies hiring the most director of student servicess right now include California State University, San Diego State University, and University of California Berkeley, with the largest share of openings in California, Massachusetts, and Illinois, based on current listings on Migrate Mate as of August 2026. Demand is especially concentrated at community colleges and public university systems with large undergraduate enrollment.
How many director of student services jobs are remote?
About 27% of director of student services openings are fully remote or hybrid as of August 2026, which is lower than many professional roles because the position typically requires on-campus presence for student advising and staff supervision. Sub-areas like virtual advising coordination and online program student success are the most likely to offer remote flexibility.
How do you become a director of student services?
Most directors of student services start in advising, counseling, or student affairs coordinator roles and build progressively toward management. Earning a master's degree in higher education administration, student affairs, or counseling is the standard credential. From there, moving into an assistant or associate director role, taking on supervisory responsibilities, and developing compliance knowledge in areas like FERPA and Title IX positions you competitively for director-level openings.
Can you get a director of student services job with limited experience?
Breaking in at the director level with limited experience is difficult, but targeted positioning helps. Focus on roles at smaller institutions, community colleges, or charter school networks where the scope is narrower and the candidate pool is less competitive. Highlight any experience managing a caseload, supervising student workers, or leading a program rollout, even if your official title was not a director.
What does the director of student services interview process look like?
The process typically runs through a phone screen with HR, a panel interview with academic leadership and department colleagues, and often a campus visit that includes a presentation or case study exercise. Search committees frequently ask behavioral questions about student crisis response, cross-departmental collaboration, and data-informed program decisions. Reference checks are standard before any offer is extended.
Where can I find and apply to director of student services jobs?
You can find and apply to director of student services jobs on Migrate Mate, which lists current openings from institutions across the United States. Search the listings to find roles that match your background and apply directly to each one that fits.
See All 296+ Director of Student Services Jobs
Find roles that match your experience and apply in just a few clicks.
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