E-3 Visa Case Manager Jobs
Case Manager roles in social services, healthcare, and nonprofit sectors qualify as E-3 visa specialty occupations when the position requires a bachelor's degree in social work, psychology, or a related field. Australian professionals can secure sponsorship without competing in the H-1B lottery, and the visa renews in two-year increments for as long as you hold a qualifying role.
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Get Access To All JobsPosition: Claims Case Manager
Must live in the Continental United States
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and ADD insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
Role Overview: We are seeking a dedicated Claims Case Manager to provide comprehensive claim servicing to our insurance policyholders. This role involves managing the entire claims process from intake to final decision, ensuring frequent status updates to claimants through their preferred communication channels (email, phone, mail, etc.). The ideal candidate will have a strong analytical skill set, a thorough understanding of the claims process, and the ability to communicate with empathy and detail.
Pay for this Role $26hr.
Key Responsibilities:
- End-to-End Claim Management: Handle every aspect of the claim process, from intake to final decision.
- Status Updates: Provide frequent updates to claimants through their preferred communication channels.
- Document Review: Thoroughly review medical documents, claim forms, and policy notes.
- Communication: Interact with claimants with empathy and attention to detail.
- Team Collaboration: Work with team members to ensure high-quality service and resolution of issues.
- Record Keeping: Maintain accurate records and reports throughout the claims process.
- Data Analysis: Compile and analyze data to identify trends and perform root cause analysis.
Basic Qualifications:
- Experience:
- 2 years in an analytical role reviewing medical benefits and claims.
- 2 years of claims adjudication experience, preferably in life, and supplemental products (e.g., critical illnesses such as cancer, stroke, heart attack, kidney disease).
- 4 years of experience reviewing and assessing medical records.
- Experience articulating claim requirements clearly and concisely.
- Education: Minimum high school diploma or GED; college degree preferred.
- Work Environment:
- At least 1 year of experience working from home with proven productivity and quality.
- Designated quiet area for completing calls.
Responsibilities:
- Claim Initiation: Gather information and initiate claims through various channels.
- Detailed Logging: Log and update pertinent information throughout the claim lifecycle.
- Omni-Channel Correspondence: Communicate required medical records and claim information via email, mail, and phone.
- Proactive Follow-Up: Follow up on pending claims and assist in gathering required medical records.
- Benefit Calculation: Calculate benefit amounts and process payments through the claims system.
- Multitasking: Manage a caseload of active claims and perform end-to-end steps.
- Attention to Detail: Ensure accuracy and organization in logging, tracking, and reviewing claims. Identify and flag potential fraudulent activities.
- Collaboration: Work with management and team members to address service issues and concerns.
- Empathy: Communicate with claimants with empathy and a willingness to help.
If you are passionate about delivering exceptional customer service and have the required qualifications, we encourage you to apply for this rewarding opportunity.
Any state specific certification related to performing the job duties shall be sponsored by the company and successful completion of the certification program is desired.
Required schedule availability for this position is between Monday-Friday 7:00 am to 7:00 pm (Central Time), OT during evenings and Saturdays could also be required based on business need, particularly during the months of Nov – Feb.
New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process.
Must Pass Drug screen.
Must Pass a background check with Education check and employment verification check.
Remote Working and Technology Requirements
To work remote, individuals must meet all the established Remote requirements including those pertaining to a home workspace and related technology.
Technology
- NTT DATA will provide a computer and headset for remote work.
- Employees are responsible for the care and security of all equipment provided. They must return it immediately upon separation from the company following company protocols.
- Failure to return equipment may result in collection actions and/or other consequences.
- Individuals must provide their own high speed internet access with speeds at or above 50 Mbps.
- A hard-wired ethernet connection is required. Wi-Fi, mobile, wireless and public internet connections are forbidden as are connections outside of one’s personal dwelling or location.
Technical Performance and Issue Tracking
- Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations.
- Remote employees must adhere to all technical support procedures and protocols.
- Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result in the remote status changing to onsite.
Remote Workspace
Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service.
- Employees must have a dedicated, professional workspace conducive to servicing Customer Service customers with the same quality as an onsite environment.
- The workspace must be a permanent, unencumbered location used daily for work.
- Employees must work with minimal distractions that do not interfere with business operations or service delivery.
- Ideally, the workspace is isolated from other household members and used exclusively for job duties.
- Background noise, interruptions from people or pets, and other distractions must be kept to an absolute minimum to avoid disruptions to customer service.
- Employees must work from the same location consistently unless prior approval is obtained.
- If a change in work location is necessary:
- The new location must meet all Remote Workspace and Technology Requirements.
- Notification to NTT DATA Management is required before relocating.
Position: Claims Case Manager
Must live in the Continental United States
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and ADD insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
Role Overview: We are seeking a dedicated Claims Case Manager to provide comprehensive claim servicing to our insurance policyholders. This role involves managing the entire claims process from intake to final decision, ensuring frequent status updates to claimants through their preferred communication channels (email, phone, mail, etc.). The ideal candidate will have a strong analytical skill set, a thorough understanding of the claims process, and the ability to communicate with empathy and detail.
Pay for this Role $26hr.
Key Responsibilities:
- End-to-End Claim Management: Handle every aspect of the claim process, from intake to final decision.
- Status Updates: Provide frequent updates to claimants through their preferred communication channels.
- Document Review: Thoroughly review medical documents, claim forms, and policy notes.
- Communication: Interact with claimants with empathy and attention to detail.
- Team Collaboration: Work with team members to ensure high-quality service and resolution of issues.
- Record Keeping: Maintain accurate records and reports throughout the claims process.
- Data Analysis: Compile and analyze data to identify trends and perform root cause analysis.
Basic Qualifications:
- Experience:
- 2 years in an analytical role reviewing medical benefits and claims.
- 2 years of claims adjudication experience, preferably in life, and supplemental products (e.g., critical illnesses such as cancer, stroke, heart attack, kidney disease).
- 4 years of experience reviewing and assessing medical records.
- Experience articulating claim requirements clearly and concisely.
- Education: Minimum high school diploma or GED; college degree preferred.
- Work Environment:
- At least 1 year of experience working from home with proven productivity and quality.
- Designated quiet area for completing calls.
Responsibilities:
- Claim Initiation: Gather information and initiate claims through various channels.
- Detailed Logging: Log and update pertinent information throughout the claim lifecycle.
- Omni-Channel Correspondence: Communicate required medical records and claim information via email, mail, and phone.
- Proactive Follow-Up: Follow up on pending claims and assist in gathering required medical records.
- Benefit Calculation: Calculate benefit amounts and process payments through the claims system.
- Multitasking: Manage a caseload of active claims and perform end-to-end steps.
- Attention to Detail: Ensure accuracy and organization in logging, tracking, and reviewing claims. Identify and flag potential fraudulent activities.
- Collaboration: Work with management and team members to address service issues and concerns.
- Empathy: Communicate with claimants with empathy and a willingness to help.
If you are passionate about delivering exceptional customer service and have the required qualifications, we encourage you to apply for this rewarding opportunity.
Any state specific certification related to performing the job duties shall be sponsored by the company and successful completion of the certification program is desired.
Required schedule availability for this position is between Monday-Friday 7:00 am to 7:00 pm (Central Time), OT during evenings and Saturdays could also be required based on business need, particularly during the months of Nov – Feb.
New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process.
Must Pass Drug screen.
Must Pass a background check with Education check and employment verification check.
Remote Working and Technology Requirements
To work remote, individuals must meet all the established Remote requirements including those pertaining to a home workspace and related technology.
Technology
- NTT DATA will provide a computer and headset for remote work.
- Employees are responsible for the care and security of all equipment provided. They must return it immediately upon separation from the company following company protocols.
- Failure to return equipment may result in collection actions and/or other consequences.
- Individuals must provide their own high speed internet access with speeds at or above 50 Mbps.
- A hard-wired ethernet connection is required. Wi-Fi, mobile, wireless and public internet connections are forbidden as are connections outside of one’s personal dwelling or location.
Technical Performance and Issue Tracking
- Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations.
- Remote employees must adhere to all technical support procedures and protocols.
- Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result in the remote status changing to onsite.
Remote Workspace
Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service.
- Employees must have a dedicated, professional workspace conducive to servicing Customer Service customers with the same quality as an onsite environment.
- The workspace must be a permanent, unencumbered location used daily for work.
- Employees must work with minimal distractions that do not interfere with business operations or service delivery.
- Ideally, the workspace is isolated from other household members and used exclusively for job duties.
- Background noise, interruptions from people or pets, and other distractions must be kept to an absolute minimum to avoid disruptions to customer service.
- Employees must work from the same location consistently unless prior approval is obtained.
- If a change in work location is necessary:
- The new location must meet all Remote Workspace and Technology Requirements.
- Notification to NTT DATA Management is required before relocating.
See all 222+ E-3 Visa Case Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Case Manager Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Case Manager
Verify your degree meets specialty occupation standards
U.S. consular officers assess whether your Australian bachelor's degree directly relates to case management. A degree in social work, psychology, or counseling strengthens your application; a general arts degree requires additional documentation showing field-specific coursework.
Target employers who already file LCAs
Hospitals, community health centers, and federally funded nonprofits routinely file Labor Condition Applications for case management roles. Prioritizing these organizations shortens your path to sponsorship because the employer's HR team already understands the DOL certification process.
Address state licensure before accepting an offer
Several states require Licensed Clinical Social Worker or Licensed Professional Counselor credentials for case management positions. Confirm whether your target employer's role is licensed or unlicensed before the offer stage, since licensure portability from Australia affects your start timeline.
Get your employer sponsorship-ready fast
Once you have an offer, use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork so your employer doesn't need to engage outside immigration counsel, which removes a common reason employers withdraw sponsorship at the last stage.
Clarify whether the role is full-time before the LCA is filed
The DOL requires the LCA to specify whether employment is full-time or part-time, and case management contracts sometimes shift between the two. Confirming this with your employer before the LCA is certified prevents amendments that delay your consulate appointment.
Prepare a credential equivalency letter for three-year degrees
If your Australian bachelor's is a three-year degree, U.S. consular officers may request evidence it is equivalent to a U.S. four-year degree. A credential evaluation from a USCIS-recognized evaluator addresses this before the interview rather than during administrative processing.
E-3 Visa Case Manager: Frequently Asked Questions
How do I find Case Manager jobs that offer E-3 visa sponsorship?
Migrate Mate lets you search Case Manager roles filtered specifically for E-3 visa sponsorship, so you're only seeing employers who have already indicated willingness to file. Standard job searches don't surface sponsorship status reliably, which means you can spend weeks applying to roles where the employer won't sponsor at all.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Case Manager role qualify as a specialty occupation for the E-3 visa?
Case Manager positions qualify when the employer requires at minimum a bachelor's degree in a specific field such as social work, psychology, human services, or a related discipline. Roles where any bachelor's degree is acceptable regardless of field are harder to defend as specialty occupations. The job description and offer letter both need to reflect the degree requirement clearly.
How does the E-3 visa compare to the H-1B for Case Manager roles?
The E-3 has no annual cap and no lottery, so you can apply at any point in the year once you have a job offer and a certified LCA. H-1B applications are limited to 85,000 slots annually and selected by random lottery in April, meaning a qualified Case Manager can wait years or never be selected. For Australian nationals, the E-3 is the faster and more predictable path.
Can I change Case Manager employers after I'm already on an E-3 visa?
Yes, but the process restarts entirely with the new employer. Your new employer files a fresh LCA with the DOL and you attend a new consulate appointment for a new E-3 visa stamp. You can work for the new employer as soon as your new visa is approved, and there's no grace period requirement between roles the way there is with some other visa categories.