E-3 Visa Customer Success Professional Jobs
Customer Success Professional roles in the U.S. qualify for E-3 visa sponsorship when the position requires a relevant bachelor's degree and your employer files a Labor Condition Application with the DOL. The E-3 has no lottery and renews every two years, making it a stable path for Australian CS professionals building long-term U.S. careers.
See All Customer Success Professional JobsOverview
Showing 5 of 789+ Customer Success Professional jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 789+ Customer Success Professional jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Professional roles.
Get Access To All JobsCategory Customer Success, Customer Experience
Location Atlanta, Georgia; Mountain View, California; San Diego, California
Job ID 20033
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
About Intuit
Intuit is a global technology platform that helps consumers and small businesses prosper. As a leader in financial software, we are dedicated to providing innovative solutions that empower our customers to manage their finances effectively. The Intuit Enterprise Suite (IES) is our comprehensive offering for complex businesses, providing integrated accounting, payroll, and payment solutions.
The Opportunity
Intuit is seeking a passionate, experienced and highly skilled Staff Experience Service Strategy Leader to play a pivotal role in Customer Success for Intuit Enterprise Suite. You will be responsible for defining and driving the strategy for a world-class onboarding experience for IES customers. This is a unique opportunity to leverage customer experience as a strategic advantage, ensuring a seamless journey that not only delights our customers but also drives measurable business impact. The ideal candidate thrives in ambiguity, is a self-starter, and is driven to solve complex problems through cross organizational partnership.
Responsibilities
- Drive Strategic Initiatives: Develop and oversee the implementation of a seamless onboarding experience for new Intuit Enterprise Suite customers. This includes scoping, designing, and developing content for the service offering to ensure the quality and delivery of seamless start for new customers.
- Elevate the Customer Experience: Be the voice of the customer by leveraging insights from surveys, interviews, and engagement metrics. Proactively identify and address gaps in the onboarding journey, collaborating with teams like User Research and Market Research to enhance satisfaction and outcomes.
- Innovate & Scale Solutions: Identify opportunities to transform customer challenges into data-driven solutions and actionable strategies. Continuously refine the service offering and experience to improve customer retention, increase efficiency, and ensure operational scalability.
- Cross-Functional Leadership: Collaborate with partners across Product Management, Marketing, Sales, CSM and Implementation teams to create holistic solutions that balance customer needs with business goals. Build trust and shared context to accelerate execution and meet critical outcomes.
- Leverage Analytics and Insights: Analyze customer feedback and data to continuously refine strategies, prioritize enhancements, and deliver optimized experiences. Monitor performance metrics to assess impact and identify opportunities for improvement.
Qualifications
- Experience & Industry Expertise: 10+ years of experience in customer success strategy, product management, or related fields, preferably in a SaaS or services-based industry.
- Educational Background: A Bachelor’s degree in Business, Technical, or Science disciplines is required. An MBA or advanced degree is preferred (or equivalent work experience).
- Customer-Centered Mindset: A proven commitment to placing the customer experience at the core of decision-making, proactively identifying opportunities for growth and change.
- Analytical & Strategic Thinking: Proficient in quantitative thinking and problem-solving. Able to translate complex data into actionable insights and clear narratives that inspire stakeholders to take strategic action.
- Leadership & Collaboration: A strong track record of building collaborative cross-functional partnerships and driving alignment. Outstanding verbal, written, and presentation skills with the ability to simplify complex ideas, tell stories with data, and motivate partners to pursue initiatives.
- Execution Orientation: Proven ability to manage multiple projects and initiatives in a fast-paced, ambiguous environment, delivering measurable business impact. Proactive in anticipating dependencies, risks, and resource gaps, working swiftly to resolve them.
- Project Management: Strong project management skills are fundamental, with a proven track record of delivering complex projects on time, within scope, and within budget. Ability to manage multiple projects simultaneously is also required.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Category Customer Success, Customer Experience
Location Atlanta, Georgia; Mountain View, California; San Diego, California
Job ID 20033
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
About Intuit
Intuit is a global technology platform that helps consumers and small businesses prosper. As a leader in financial software, we are dedicated to providing innovative solutions that empower our customers to manage their finances effectively. The Intuit Enterprise Suite (IES) is our comprehensive offering for complex businesses, providing integrated accounting, payroll, and payment solutions.
The Opportunity
Intuit is seeking a passionate, experienced and highly skilled Staff Experience Service Strategy Leader to play a pivotal role in Customer Success for Intuit Enterprise Suite. You will be responsible for defining and driving the strategy for a world-class onboarding experience for IES customers. This is a unique opportunity to leverage customer experience as a strategic advantage, ensuring a seamless journey that not only delights our customers but also drives measurable business impact. The ideal candidate thrives in ambiguity, is a self-starter, and is driven to solve complex problems through cross organizational partnership.
Responsibilities
- Drive Strategic Initiatives: Develop and oversee the implementation of a seamless onboarding experience for new Intuit Enterprise Suite customers. This includes scoping, designing, and developing content for the service offering to ensure the quality and delivery of seamless start for new customers.
- Elevate the Customer Experience: Be the voice of the customer by leveraging insights from surveys, interviews, and engagement metrics. Proactively identify and address gaps in the onboarding journey, collaborating with teams like User Research and Market Research to enhance satisfaction and outcomes.
- Innovate & Scale Solutions: Identify opportunities to transform customer challenges into data-driven solutions and actionable strategies. Continuously refine the service offering and experience to improve customer retention, increase efficiency, and ensure operational scalability.
- Cross-Functional Leadership: Collaborate with partners across Product Management, Marketing, Sales, CSM and Implementation teams to create holistic solutions that balance customer needs with business goals. Build trust and shared context to accelerate execution and meet critical outcomes.
- Leverage Analytics and Insights: Analyze customer feedback and data to continuously refine strategies, prioritize enhancements, and deliver optimized experiences. Monitor performance metrics to assess impact and identify opportunities for improvement.
Qualifications
- Experience & Industry Expertise: 10+ years of experience in customer success strategy, product management, or related fields, preferably in a SaaS or services-based industry.
- Educational Background: A Bachelor’s degree in Business, Technical, or Science disciplines is required. An MBA or advanced degree is preferred (or equivalent work experience).
- Customer-Centered Mindset: A proven commitment to placing the customer experience at the core of decision-making, proactively identifying opportunities for growth and change.
- Analytical & Strategic Thinking: Proficient in quantitative thinking and problem-solving. Able to translate complex data into actionable insights and clear narratives that inspire stakeholders to take strategic action.
- Leadership & Collaboration: A strong track record of building collaborative cross-functional partnerships and driving alignment. Outstanding verbal, written, and presentation skills with the ability to simplify complex ideas, tell stories with data, and motivate partners to pursue initiatives.
- Execution Orientation: Proven ability to manage multiple projects and initiatives in a fast-paced, ambiguous environment, delivering measurable business impact. Proactive in anticipating dependencies, risks, and resource gaps, working swiftly to resolve them.
- Project Management: Strong project management skills are fundamental, with a proven track record of delivering complex projects on time, within scope, and within budget. Ability to manage multiple projects simultaneously is also required.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
See all 789+ Customer Success Professional jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Professional roles.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Customer Success Professional
Align your degree to the role
Customer success roles often blur into account management or sales, which can complicate specialty occupation qualification. Frame your application around degree requirements in business, communications, or a field your employer can justify as directly tied to the position.
Target SaaS companies with LCA history
SaaS and enterprise software companies file LCAs regularly and understand the E-3 process. Search DOL's OFLC disclosure data for companies that have certified LCAs in customer success or account management roles before reaching out.
Get your offer letter to specify degree requirements
Your offer letter should explicitly state that a bachelor's degree in a relevant field is required for the role. Vague language like 'degree preferred' can create problems at the consulate, so negotiate precise wording before the LCA is filed.
Use Migrate Mate's E-3 filing service for LCA and consulate prep
Once you have an offer, use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork end-to-end. This avoids the common mistake of employers filing an LCA with incorrect prevailing wage levels or job classification codes.
Prepare evidence of specialty occupation early
Gather transcripts, a credential evaluation if your Australian degree is three years, and role descriptions from previous employers. Consular officers may ask how your degree specifically qualifies you for customer success work, so have a clear written narrative ready.
Understand your status window between jobs
The E-3 is employer-specific, so if you change roles your new employer must file a fresh LCA before you can start. You have a 60-day grace period after your previous employment ends, which gives you limited time to secure and begin the next sponsorship process.
Customer Success Professional jobs are hiring across the US. Find yours.
Find Customer Success Professional JobsCustomer Success Professional E-3 Visa: Frequently Asked Questions
How do I find Customer Success Professional jobs with E-3 visa sponsorship?
Use Migrate Mate to search for Customer Success Professional roles where employers are open to E-3 sponsorship. Because E-3 requires only an LCA rather than a full H-1B petition, many mid-size SaaS and tech companies will sponsor it even if they do not advertise visa support. Filtering by employers with LCA filing history is the fastest way to identify realistic targets.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Customer Success Professional role qualify as a specialty occupation for the E-3?
It can, but the role needs to genuinely require a specific bachelor's degree rather than just accepting one. Customer success positions at SaaS companies frequently meet this threshold when they require a degree in business, communications, or a technical field tied to the product. Roles framed as general relationship management without a degree requirement are harder to qualify.
How does the E-3 compare to the H-1B for Customer Success Professionals?
The E-3 is available only to Australian citizens and has a 10,500-per-year cap that has never been fully used, so there is no lottery and you can apply at any point in the year. The H-1B requires a lottery with roughly one-in-four odds and a March registration window. For Australian CS professionals, the E-3 is a significantly faster and more predictable path to U.S. employment.
Can I switch from one customer success role to another while on an E-3?
Yes, but your new employer must file and receive a certified LCA before you begin working for them. The E-3 is employer-specific and does not transfer automatically. You have a 60-day grace period after your previous role ends under USCIS policy, so timing the LCA filing with your notice period is important to avoid any gap in authorized employment.
See which Customer Success Professional employers are hiring and sponsoring visas right now.
Search Customer Success Professional Jobs