E-3 Visa Senior Customer Success Engineer Jobs
Senior Customer Success Engineer roles qualify for E-3 visa sponsorship as specialty occupations requiring a bachelor's degree in a technical or business field. The E-3 has no lottery and no annual cap, so Australian professionals can secure U.S. employment without competing for limited slots the way H-1B applicants do.
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Get Access To All JobsINTRODUCTION
Founded in 2017, Obsidian Security was created to close a critical gap: securing the SaaS applications where modern business happens—platforms like Microsoft 365, Salesforce, and hundreds more.
Backed by top investors including Greylock, Norwest Venture Partners, and IVP, we've built a complete SaaS security platform to reduce risk, detect and respond to threats, and prevent breaches at the source. Our team includes leaders who helped define the categories of endpoint and identity security at CrowdStrike, Okta, Cylance, and Carbon Black.
Now, we're transforming how SaaS is secured—in the era of agentic AI.
Today, Obsidian is trusted by global enterprises like Snowflake, T-Mobile, and Pure Storage. We protect more than 200 organizations across North America, Europe, the Middle East, Southeast Asia, Australia, and New Zealand—including many of the world's largest Fortune 1000 and Global 2000 companies.
With strong global momentum, a growing partner ecosystem including SentinelOne, Databricks, and Google Cloud, and a major fundraise on the horizon, we're scaling quickly toward long-term growth and IPO readiness. Join us as we define the future of SaaS security!
ROLE AND RESPONSIBILITIES
We are hiring a talented Senior Solutions Engineer to join our team. If you're excited to be part of a winning team, Obsidian Security is a great place to make an impact. A Senior Solutions Engineer is responsible for actively driving and managing the technical evaluation stage of the sales process and mentoring and building the team. You will work with the sales team to technically advise on the sales of Obsidian solutions and is a subject matter expert on SaaS security challenges and solutions. It is the Senior Solutions Engineer's responsibility to partner with prospects in a technical and educational capacity throughout the sales cycle and be the advocate for the customer back to product management and engineering. You'll work closely with the leadership team to build out the rest of the extended team in the respective regions. The ideal candidate is aggressive, collaborative, and knowledgeable, has worked in an offensive or defensive cybersecurity role, and has strong software engineering abilities. This is a 100% remote role supporting the Central US region with location preference in Chicago, Minneapolis and St Louis.
- Prepare and deliver technical presentations explaining Obsidian solutions to prospective and existing customers.
- Partner internally and externally to assess security needs and to determine requirements and alignment of Obsidian solutions to prospect pain points.
- Conduct solution proof-of-value engagements to obtain technical wins.
- Conduct field reconnaissance to provide feedback and insights to product management and engineering.
BASIC QUALIFICATIONS
-
A strong commitment to the Obsidian Code:
-
Customers Win, We Win.
- One Obsidian, One Score.
- Do Great Things Together.
-
Everyone is a Pioneer.
-
A strong blend of communication abilities and technical skills to be the field-facing technical ambassador for Obsidian.
- Expert-level knowledge of cybersecurity, especially Cloud and SaaS security concerns.
- Experience interacting with APIs, integrations, and middle-ware.
- Competitive and market intelligence reconnaissance abilities.
- Understanding of routes to market and ability to represent Obsidian with a wide variety of partnerships.
- Experience with cybersecurity solution stacks and how Obsidian is complementary or competitive.
- Presentation skills for crafting and delivering thought-leadership presentations at security conferences and webinars.
- Willingness to travel depending on customer opportunities and role.
INTRODUCTION
Founded in 2017, Obsidian Security was created to close a critical gap: securing the SaaS applications where modern business happens—platforms like Microsoft 365, Salesforce, and hundreds more.
Backed by top investors including Greylock, Norwest Venture Partners, and IVP, we've built a complete SaaS security platform to reduce risk, detect and respond to threats, and prevent breaches at the source. Our team includes leaders who helped define the categories of endpoint and identity security at CrowdStrike, Okta, Cylance, and Carbon Black.
Now, we're transforming how SaaS is secured—in the era of agentic AI.
Today, Obsidian is trusted by global enterprises like Snowflake, T-Mobile, and Pure Storage. We protect more than 200 organizations across North America, Europe, the Middle East, Southeast Asia, Australia, and New Zealand—including many of the world's largest Fortune 1000 and Global 2000 companies.
With strong global momentum, a growing partner ecosystem including SentinelOne, Databricks, and Google Cloud, and a major fundraise on the horizon, we're scaling quickly toward long-term growth and IPO readiness. Join us as we define the future of SaaS security!
ROLE AND RESPONSIBILITIES
We are hiring a talented Senior Solutions Engineer to join our team. If you're excited to be part of a winning team, Obsidian Security is a great place to make an impact. A Senior Solutions Engineer is responsible for actively driving and managing the technical evaluation stage of the sales process and mentoring and building the team. You will work with the sales team to technically advise on the sales of Obsidian solutions and is a subject matter expert on SaaS security challenges and solutions. It is the Senior Solutions Engineer's responsibility to partner with prospects in a technical and educational capacity throughout the sales cycle and be the advocate for the customer back to product management and engineering. You'll work closely with the leadership team to build out the rest of the extended team in the respective regions. The ideal candidate is aggressive, collaborative, and knowledgeable, has worked in an offensive or defensive cybersecurity role, and has strong software engineering abilities. This is a 100% remote role supporting the Central US region with location preference in Chicago, Minneapolis and St Louis.
- Prepare and deliver technical presentations explaining Obsidian solutions to prospective and existing customers.
- Partner internally and externally to assess security needs and to determine requirements and alignment of Obsidian solutions to prospect pain points.
- Conduct solution proof-of-value engagements to obtain technical wins.
- Conduct field reconnaissance to provide feedback and insights to product management and engineering.
BASIC QUALIFICATIONS
-
A strong commitment to the Obsidian Code:
-
Customers Win, We Win.
- One Obsidian, One Score.
- Do Great Things Together.
-
Everyone is a Pioneer.
-
A strong blend of communication abilities and technical skills to be the field-facing technical ambassador for Obsidian.
- Expert-level knowledge of cybersecurity, especially Cloud and SaaS security concerns.
- Experience interacting with APIs, integrations, and middle-ware.
- Competitive and market intelligence reconnaissance abilities.
- Understanding of routes to market and ability to represent Obsidian with a wide variety of partnerships.
- Experience with cybersecurity solution stacks and how Obsidian is complementary or competitive.
- Presentation skills for crafting and delivering thought-leadership presentations at security conferences and webinars.
- Willingness to travel depending on customer opportunities and role.
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Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Senior Customer Success Engineer
Frame your degree for specialty occupation
Customer success engineering sits at the intersection of technical and client-facing work. Ensure your Australian degree transcripts show a field directly tied to the role, such as computer science, software engineering, or information systems, not just a general business qualification.
Target employers with active LCA filing history
Search the DOL's Labor Condition Application disclosure data to confirm a company has filed LCAs for customer success or solutions engineer roles before. Prior filings show the employer understands the E-3 process and won't stall at the paperwork stage.
Clarify the LCA timeline before accepting an offer
Your employer must file and receive a certified LCA from the DOL before your consulate appointment. Confirm upfront that your hiring contact knows the LCA comes first. Misaligned expectations here are one of the most common causes of delayed start dates.
Use Migrate Mate's E-3 filing service for end-to-end preparation
The LCA, DS-160, and consulate documentation each have dependencies that catch first-time applicants off guard. Use Migrate Mate's E-3 filing service to coordinate the full sequence from offer acceptance through your Sydney, Melbourne, or Perth appointment.
Address specialty occupation clearly in your offer letter
Consular officers review whether the role genuinely requires a relevant degree. Ask your employer to describe the technical responsibilities, tools, and systems involved in the offer letter so the specialty occupation connection is explicit, not assumed.
Enroll your employer in E-Verify before your start date
If you're joining a startup or a company that hasn't hired international staff before, confirm they're enrolled in E-Verify before your first day. USCIS requires E-Verify participation for certain visa holders, and late enrollment can create I-9 compliance issues.
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Find Senior Customer Success Engineer JobsSenior Customer Success Engineer E-3 Visa: Frequently Asked Questions
How do I find Senior Customer Success Engineer jobs with E-3 visa sponsorship?
Migrate Mate is built specifically for Australian professionals searching for U.S. roles with E-3 sponsorship. You can filter by job title, location, and visa type to surface companies that have sponsored E-3 applicants before, which significantly narrows your list to employers who already understand the filing process.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Senior Customer Success Engineer role qualify as a specialty occupation for the E-3?
Yes, provided the position requires a bachelor's degree or higher in a specific field such as computer science, software engineering, or information systems. The role must genuinely demand that technical background, not merely list a degree as a preference. Consular officers will look at the actual job duties and the employer's stated requirements to confirm the specialty occupation standard is met.
How does the E-3 compare to the H-1B for Senior Customer Success Engineer roles?
The E-3 is meaningfully easier to obtain for this role. There's no annual lottery, no cap of 65,000 slots, and no April registration window to miss. You can apply whenever you have a job offer and a certified LCA, which means starting a role mid-year is entirely possible. The H-1B requires waiting until the following October 1 start date if you're cap-subject, adding months of delay that the E-3 doesn't impose.
Can I switch employers or get promoted while on an E-3 in a customer success engineering role?
Changing employers requires a new LCA and a new visa stamp before you start working for the new company. An internal promotion that materially changes your role title or responsibilities also typically requires an updated LCA to reflect the new position. The E-3 is tied to the specific employer and role on your LCA, so any significant change triggers a new filing.
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