E-3 Visa Endpoint Engineer Jobs
Endpoint Engineer roles qualify for E-3 visa sponsorship as specialty occupations requiring a bachelor's degree in computer science, information technology, or a related field. Australian citizens can secure two-year renewable E-3 status with no lottery and no annual cap, making U.S. offers more predictable than H-1B visa pathways.
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Under the direction of the Technical Service Delivery (TSD) Endpoint Operations Manager, provide Tier II responsibilities for the day-to-day 24x7 IT services within an assigned geographical region, which may require a technician to travel to various sites as needed to perform the job duties.
Tier II support on technologies including endpoint devices, but not limited to (desktop, printers, workstation on wheels peripherals, software, applications), telecom, networking, mobile devices, etc. Enforce and maintain standard software, hardware, images, and deployment process including post configurations, and asset management for UCLA Health IT managed departments.
Responsible for ensuring that policies, standards, standard operating procedures, and how-to documents are followed and utilized. Ensure endpoints follow standard security guidelines and safeguards. Communicate effectively, both verbally and written to clients and peers. Effectively apply escalation process within the guidelines of the TSD SLA. May be required to participate in the weekly rotational after-hours on-call support.
Salary offers are determined based on various factors including, but not limited to, qualifications, experience, and equity. The full salary range for this position is listed below. The target salary range that the University reasonably expects to pay for this position is between the minimum and the midpoint of the salary range.
Hourly range: $28.18 - $45.35/hour
Pay range: $32.96 - $53.05 an hour
Qualifications
SKILLS, KNOWLEDGE AND ABILITIES
-
Understanding of clinical and business applications such as, but not limited to (PACS, Syngo, Medicalis, Welch Allyn, OBIX, Capsule, Cerner, Epic, EMR, Nursecall, SPOK, IP Communicator, Call manager)
-
Understanding of Microsoft Networking and Active Directory
-
Knowledge of Microsoft Windows operating systems, such as but not limited to (Windows 7, Windows 10, and above)
-
Knowledge of UCLA Health IT Microsoft Office products such has but not limited to (O365, Office 2016, Office 2019, Outlook, Exchange, and OWA)
-
Understanding of project plans, presentations, procedures, diagrams, and other technical documentation
-
Understanding of HTTP, HTTPS, IPV4, POE, DNS, DHCP, WINS, and TCP/IP
-
Ability to work independently with minimal supervision as well as in a team environment
-
Ability to follow escalation procedure within IT Operations
-
Establish standards and procedures for best practices, enabling commitments to established SLA’s.
-
Ability to research and test new technologies and processes
-
Demonstrate ability to develop creative solutions to complex problems
-
Understanding of various Desktop Management Systems such as but not limited to anti-virus software, patch management, and software delivery
-
Ability to prioritize, organize, and execute work assignments
-
Ability to communicate the status of various systems to management and support personnel
-
Ability to skillfully react to a fluid and constantly changing work environment.
-
Ability to train, delegate and review the work of staff members.
-
Knowledge of desktop ticketing system (ServiceNow)
-
Strong technical abilities with excellent communication and interpersonal skills
-
Knowledge of cloud computing, such as but not limited to (Adobe, O365, Box, OneDrive)
-
Knowledge of standard desktop imaging such as but not limited to (MDT, ISO’s, Intune, and SCCM)
-
Knowledge of VPN remote software and RDP configuration
-
Knowledge of printing such as but not limited to Windows and Citrix based printing
-
Understand ITIL overview and tier structure support using a ticket tracking system
-
Ability to image, label, and post configure devices.
-
Knowledge of Apple operating systems such as but not limited to OSX and iOS operating systems and platforms
-
Knowledge of virtualization technologies such as but not limited to (Citrix XenApp, XenDesktop, VMWare, HP Device Manager)
-
Knowledge of IT Security applications such as but not limited to (Imprivata, Cisco AMP, FireEye, Aruba OnGuard, DUO, Bitlocker, Checkpoint Encryption, and USB Allowlisting)
-
Must have a valid drivers California license, have reliable transportation, and drive to UCLA sites as needed
-
Must be able to lift to 30lbs or more
-
Ability to walk comfortably for a minimum of three hours a day
-
Knowledge of telecom technology and basic troubleshooting with telecom endpoints
-
Knowledge of Knowledge-Centered Service principles and best practices
Description
Under the direction of the Technical Service Delivery (TSD) Endpoint Operations Manager, provide Tier II responsibilities for the day-to-day 24x7 IT services within an assigned geographical region, which may require a technician to travel to various sites as needed to perform the job duties.
Tier II support on technologies including endpoint devices, but not limited to (desktop, printers, workstation on wheels peripherals, software, applications), telecom, networking, mobile devices, etc. Enforce and maintain standard software, hardware, images, and deployment process including post configurations, and asset management for UCLA Health IT managed departments.
Responsible for ensuring that policies, standards, standard operating procedures, and how-to documents are followed and utilized. Ensure endpoints follow standard security guidelines and safeguards. Communicate effectively, both verbally and written to clients and peers. Effectively apply escalation process within the guidelines of the TSD SLA. May be required to participate in the weekly rotational after-hours on-call support.
Salary offers are determined based on various factors including, but not limited to, qualifications, experience, and equity. The full salary range for this position is listed below. The target salary range that the University reasonably expects to pay for this position is between the minimum and the midpoint of the salary range.
Hourly range: $28.18 - $45.35/hour
Pay range: $32.96 - $53.05 an hour
Qualifications
SKILLS, KNOWLEDGE AND ABILITIES
-
Understanding of clinical and business applications such as, but not limited to (PACS, Syngo, Medicalis, Welch Allyn, OBIX, Capsule, Cerner, Epic, EMR, Nursecall, SPOK, IP Communicator, Call manager)
-
Understanding of Microsoft Networking and Active Directory
-
Knowledge of Microsoft Windows operating systems, such as but not limited to (Windows 7, Windows 10, and above)
-
Knowledge of UCLA Health IT Microsoft Office products such has but not limited to (O365, Office 2016, Office 2019, Outlook, Exchange, and OWA)
-
Understanding of project plans, presentations, procedures, diagrams, and other technical documentation
-
Understanding of HTTP, HTTPS, IPV4, POE, DNS, DHCP, WINS, and TCP/IP
-
Ability to work independently with minimal supervision as well as in a team environment
-
Ability to follow escalation procedure within IT Operations
-
Establish standards and procedures for best practices, enabling commitments to established SLA’s.
-
Ability to research and test new technologies and processes
-
Demonstrate ability to develop creative solutions to complex problems
-
Understanding of various Desktop Management Systems such as but not limited to anti-virus software, patch management, and software delivery
-
Ability to prioritize, organize, and execute work assignments
-
Ability to communicate the status of various systems to management and support personnel
-
Ability to skillfully react to a fluid and constantly changing work environment.
-
Ability to train, delegate and review the work of staff members.
-
Knowledge of desktop ticketing system (ServiceNow)
-
Strong technical abilities with excellent communication and interpersonal skills
-
Knowledge of cloud computing, such as but not limited to (Adobe, O365, Box, OneDrive)
-
Knowledge of standard desktop imaging such as but not limited to (MDT, ISO’s, Intune, and SCCM)
-
Knowledge of VPN remote software and RDP configuration
-
Knowledge of printing such as but not limited to Windows and Citrix based printing
-
Understand ITIL overview and tier structure support using a ticket tracking system
-
Ability to image, label, and post configure devices.
-
Knowledge of Apple operating systems such as but not limited to OSX and iOS operating systems and platforms
-
Knowledge of virtualization technologies such as but not limited to (Citrix XenApp, XenDesktop, VMWare, HP Device Manager)
-
Knowledge of IT Security applications such as but not limited to (Imprivata, Cisco AMP, FireEye, Aruba OnGuard, DUO, Bitlocker, Checkpoint Encryption, and USB Allowlisting)
-
Must have a valid drivers California license, have reliable transportation, and drive to UCLA sites as needed
-
Must be able to lift to 30lbs or more
-
Ability to walk comfortably for a minimum of three hours a day
-
Knowledge of telecom technology and basic troubleshooting with telecom endpoints
-
Knowledge of Knowledge-Centered Service principles and best practices
See all E-3 Visa Endpoint Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Endpoint Engineer Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as an Endpoint Engineer
Align your credentials to U.S. specialty occupation standards
USCIS requires your degree field to directly relate to endpoint engineering. A three-year Australian bachelor's in IT or computer science is generally accepted as equivalent to a U.S. four-year degree, but gather official transcripts and a credential evaluation before applying.
Target employers with active DOL LCA filing history
Search DOL's Office of Foreign Labor Certification disclosure data to identify companies that have already filed LCAs for endpoint or systems engineering roles. Prior filings signal an HR team that understands the E-3 visa process and won't stall on sponsorship.
Use Migrate Mate to find roles and file your E-3
Search for Endpoint Engineer positions with verified E-3 sponsorship on Migrate Mate, then use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork so you can move from offer to consulate appointment without managing government portals yourself.
Clarify the LCA timeline before accepting an offer
Your employer must file and receive a certified LCA from the DOL before you can apply at the consulate. Ask your hiring contact to confirm the LCA is in motion within days of signing, since certification typically takes seven business days but delays do occur.
Negotiate who covers the prevailing wage documentation
The LCA locks your offered wage to DOL prevailing wage levels for the specific role and location. If the employer's initial offer sits below the prevailing wage for senior endpoint engineering duties in that metro area, you have standing to request an adjustment before the LCA is filed.
Prepare for intent questions specific to non-immigrant status
Consular officers assess whether you intend to return to Australia after each E-3 period. Bring documentation of Australian ties, such as property, superannuation, or family, and be ready to explain your role's U.S.-based scope without implying you plan to convert to permanent residence.
E-3 Visa Endpoint Engineer: Frequently Asked Questions
Where can I find Endpoint Engineer jobs with E-3 visa sponsorship?
Migrate Mate lists Endpoint Engineer roles from U.S. employers who are open to E-3 sponsorship. Filtering by visa type saves you from applying to positions where the hiring team has no experience with Australian treaty visas, which is the most common source of delays after an offer is extended.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does an Endpoint Engineer role qualify as a specialty occupation for the E-3?
Yes. Endpoint engineering requires a bachelor's degree or higher in computer science, information technology, cybersecurity, or a closely related field, which meets the USCIS definition of a specialty occupation. Roles that include device management, security hardening, or systems architecture have a strong qualification record because the degree requirement is clear and defensible at the consulate.
How does the E-3 compare to the H-1B for an Endpoint Engineer?
The E-3 has no annual lottery and no numerical cap that affects most applicants, so you can apply as soon as you have a certified LCA and an offer letter. The H-1B selection rate has fallen below 30% in recent years, meaning most applicants wait multiple registration cycles. For Australian Endpoint Engineers, the E-3 is a substantially more reliable path to U.S. employment.
Can I change employers or roles while on an E-3 as an Endpoint Engineer?
You can change employers, but your new employer must file a fresh LCA with the DOL before you begin work. If you're already in the U.S. on E-3 status and the new role is still an endpoint engineering specialty occupation, the process mirrors your original application. You don't need to return to Australia unless your current E-3 stamp has expired and you prefer consular processing over a change of status.