E-3 Visa Onboarding Specialist Jobs
Onboarding Specialist roles qualify for E-3 visa sponsorship when the position requires a bachelor's degree in human resources, organizational psychology, or a related field. Australian nationals benefit from no lottery and indefinite two-year renewals, making long-term U.S. onboarding careers straightforward to build with a willing employer.
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Get Access To All JobsABOUT THE ROLE
Uber Eats is looking for talented operations representatives to scale our Restaurant Onboarding Operations. The Restaurant Onboarding Specialist will provide exceptional customer service, ensuring a streamlined and efficient signup and setup process, providing continued support to merchants as they navigate the early stages of their lifecycle on our platform. This role essential to Uber Eats' growth and success, will help speed up the onboarding process, troubleshoot challenges to improve merchant experience, and leverage restaurant feedback to contribute to the efficiency of the Sales and Operations teams.
WHAT YOU'LL DO:
- Work with a designated sales team to help optimize their merchant signup and early lifecycle experience
- Manage a pipeline of accounts and communicate with restaurant partners to guide them through the onboarding process, including but not limited to:
- Account set up and verifying critical account information
- Assist in menu edits and enhancements
- Upload photography
- Train restaurant partners on how to use the Uber Eats app, tablets/printers which include accepting, adjusting, and canceling orders
- Proactively recommend and promote additional relevant products or services to restaurant partners (e.g., promotional offers, advertising placements)
- Work closely with sellers to quickly understand the state of their accounts, and where you can help assist to provide a great merchant experience
- Work with our restaurant partners to answer questions, address concerns, and gain significant client-facing experience through your positive representation of Uber Eats on a daily basis
- Work cross-functionally with other operational/sales teams in the organization to report trends and service improvements through restaurant feedback
BASIC QUALIFICATIONS:
- At least 1 year of experience in sales, operations, customer support, account management, or similar functions
PREFERRED QUALIFICATIONS:
- Located in Chicago and willing to go into office 3x per week
- Willingness to roll up your sleeves, and get in the weeds to assist merchants with varying pain points
- Outstanding work ethic and attention to detail
- Excellent written and verbal communication skills
- Superior organizational skills
- Proficiency with G-Suite and the ability to learn new software systems
- Customer service background
- Experience with learning and solving technical problems
- Experience with CRM tools, preferably Salesforce
- Ability to prioritize and juggle multiple activities at once
- Ability to thrive in a productive and ever changing environment with well-defined goals, but ambiguity on how to get there
- Self-driven with the ability to problem solve, and desire to learn new things
COMPENSATION
- For Chicago, IL-based roles: The base hourly rate range for this role is USD$29.33 per hour - USD$30.89 per hour. You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.
ABOUT THE ROLE
Uber Eats is looking for talented operations representatives to scale our Restaurant Onboarding Operations. The Restaurant Onboarding Specialist will provide exceptional customer service, ensuring a streamlined and efficient signup and setup process, providing continued support to merchants as they navigate the early stages of their lifecycle on our platform. This role essential to Uber Eats' growth and success, will help speed up the onboarding process, troubleshoot challenges to improve merchant experience, and leverage restaurant feedback to contribute to the efficiency of the Sales and Operations teams.
WHAT YOU'LL DO:
- Work with a designated sales team to help optimize their merchant signup and early lifecycle experience
- Manage a pipeline of accounts and communicate with restaurant partners to guide them through the onboarding process, including but not limited to:
- Account set up and verifying critical account information
- Assist in menu edits and enhancements
- Upload photography
- Train restaurant partners on how to use the Uber Eats app, tablets/printers which include accepting, adjusting, and canceling orders
- Proactively recommend and promote additional relevant products or services to restaurant partners (e.g., promotional offers, advertising placements)
- Work closely with sellers to quickly understand the state of their accounts, and where you can help assist to provide a great merchant experience
- Work with our restaurant partners to answer questions, address concerns, and gain significant client-facing experience through your positive representation of Uber Eats on a daily basis
- Work cross-functionally with other operational/sales teams in the organization to report trends and service improvements through restaurant feedback
BASIC QUALIFICATIONS:
- At least 1 year of experience in sales, operations, customer support, account management, or similar functions
PREFERRED QUALIFICATIONS:
- Located in Chicago and willing to go into office 3x per week
- Willingness to roll up your sleeves, and get in the weeds to assist merchants with varying pain points
- Outstanding work ethic and attention to detail
- Excellent written and verbal communication skills
- Superior organizational skills
- Proficiency with G-Suite and the ability to learn new software systems
- Customer service background
- Experience with learning and solving technical problems
- Experience with CRM tools, preferably Salesforce
- Ability to prioritize and juggle multiple activities at once
- Ability to thrive in a productive and ever changing environment with well-defined goals, but ambiguity on how to get there
- Self-driven with the ability to problem solve, and desire to learn new things
COMPENSATION
- For Chicago, IL-based roles: The base hourly rate range for this role is USD$29.33 per hour - USD$30.89 per hour. You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.
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Get Access To All JobsTips for Finding E-3 Visa Sponsorship as an Onboarding Specialist
Frame your HR credentials for U.S. specialty occupation
Your Australian bachelor's degree in HR, organizational psychology, or business qualifies you for E-3 specialty occupation status. Gather your academic transcripts and have them ready to demonstrate direct alignment between your degree field and the Onboarding Specialist role duties.
Target companies with structured HR operations
Mid-to-large employers with dedicated people operations or HR business partner teams are more likely to have established E-3 sponsorship processes. Search for Onboarding Specialist roles at tech companies, healthcare systems, and financial services firms that routinely file LCAs with the DOL.
Clarify the specialty occupation argument early
Some hiring managers assume Onboarding Specialist roles don't require a degree. Address this directly in your cover letter by connecting your HR degree to the specific technical responsibilities in the job description, such as HRIS administration, compliance training design, or workforce analytics.
Negotiate the LCA filing into your offer timeline
Once you have a verbal offer, confirm the employer will file the Labor Condition Application with the DOL before you give notice in Australia. DOL typically certifies LCAs within seven business days, so this step shouldn't delay your start date if initiated promptly after the offer is accepted.
Use Migrate Mate's E-3 filing service for end-to-end support
Migrate Mate's E-3 filing service handles your LCA, visa paperwork, and consulate appointment preparation in one place. Use it to keep your employer's HR team focused on the hire rather than navigating USCIS and DOL requirements they may not have processed before.
Prepare for consulate questions about your onboarding role
Consular officers sometimes probe whether onboarding work genuinely requires a degree. Bring a detailed offer letter that lists duties tied directly to your HR qualifications, such as learning design, compliance program management, or cross-functional stakeholder coordination, not just administrative task descriptions.
Onboarding Specialist jobs are hiring across the US. Find yours.
Find Onboarding Specialist JobsOnboarding Specialist E-3 Visa: Frequently Asked Questions
How do I find Onboarding Specialist jobs that offer E-3 visa sponsorship?
Search Migrate Mate to filter Onboarding Specialist roles by employers with active E-3 or LCA filing history. Many HR and people operations positions are listed without explicit visa sponsorship language, so filtering by employers who have filed Labor Condition Applications before narrows the field to companies already familiar with the E-3 process.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does an Onboarding Specialist role qualify as a specialty occupation for E-3 purposes?
Yes, provided the position genuinely requires a bachelor's degree or higher in a specific field such as human resources, organizational psychology, or business administration. Roles focused on HRIS implementation, compliance training, or learning and development design typically satisfy the specialty occupation standard. Generic administrative onboarding roles that accept any degree field or no degree may not qualify, so the job description wording matters significantly.
How does the E-3 visa compare to the H-1B for Onboarding Specialist roles?
The E-3 is available exclusively to Australian citizens and has no annual lottery, meaning you can apply any time of year without competing for a limited pool of slots the way H-1B applicants do. Renewals are indefinite in two-year increments. For an Onboarding Specialist, this predictability makes it far easier to plan multi-year projects and career progression with a U.S. employer than the H-1B lottery cycle allows.
What happens to my E-3 status if I move from one Onboarding Specialist role to another?
Each new employer must file a fresh LCA with the DOL and support a new visa application before you can legally begin work for them. You don't need to leave the U.S. if you change employers while already in E-3 status, but you must have the new LCA certified and consular or USCIS approval in place. Timing the transition carefully avoids a gap in authorized employment status.
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