E-3 Visa Patient Representative Jobs
Patient Representative roles qualify for E-3 visa sponsorship when the position requires a bachelor's degree in a relevant field such as healthcare administration, communications, or social work. Australian nationals can secure two-year renewable E-3 status with no lottery, making long-term U.S. hospital and health system careers genuinely accessible.
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Get Access To All JobsScheduled Hours
40
Position Summary
Obtains insurance information and referral forms and counsels patients on financial assistance when seen in department for services.
The Patient Service Representative II (PSRII) is responsible for capturing, updating and verifying patient demographic and current insurance information to ensure maximum reimbursement for the Otolaryngology department. PSRs also schedule patient follow-up visits for providers. The PSR will serve as a liaison between consumers (staff, patients, healthcare professionals and general public) and advocates the patients’ needs.
Job Description
Primary Duties & Responsibilities:
- Obtains insurance information from patients and counsels alternative ways for financial assistance.
- Registers all new patients and assists with form completion.
- Reviews schedule for new patients and makes updates when necessary.
- Calls patients with appointment time reminders; obtains insurance information and referral forms.
- Explains billing process to patients; answers incoming inquiries from patients and third-party payers.
- Explains billing process to other staff; assists with basic account maintenance activities.
- Assists patients with insurance questions regarding the billing process.
- Assists staff with sending out reminder cards and other scheduling duties.
- Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions:
- Normal office environment.
- Patient care setting.
Physical Effort:
- Typically sitting at desk or table.
- Repetitive wrist, hand or finger movement.
Equipment:
- Office equipment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.
Basic Life Support - American Heart Association, Basic Life Support - American Red Cross
Work Experience:
Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (3 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This Job
Required Qualifications:
- Basic Life Support certification must be obtained within one month of hire date.
- Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
Preferred Qualifications
Education:
No additional education unless stated elsewhere in the job posting.
Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Customer Service, Effective Written Communication, Epic EHR, Financial Information, Insurance, Interpersonal Communication, Interpersonal Relationships, Medical Billing and Coding, Medical Insurance Claims, Office Organization, Organizing, Professional Etiquette, Scheduling, Team Collaboration
Grade
C06-H
Salary Range
$17.34 - $25.40 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Take advantage of our free Metro transit U-Pass for eligible employees.
- WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
- We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
- WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Scheduled Hours
40
Position Summary
Obtains insurance information and referral forms and counsels patients on financial assistance when seen in department for services.
The Patient Service Representative II (PSRII) is responsible for capturing, updating and verifying patient demographic and current insurance information to ensure maximum reimbursement for the Otolaryngology department. PSRs also schedule patient follow-up visits for providers. The PSR will serve as a liaison between consumers (staff, patients, healthcare professionals and general public) and advocates the patients’ needs.
Job Description
Primary Duties & Responsibilities:
- Obtains insurance information from patients and counsels alternative ways for financial assistance.
- Registers all new patients and assists with form completion.
- Reviews schedule for new patients and makes updates when necessary.
- Calls patients with appointment time reminders; obtains insurance information and referral forms.
- Explains billing process to patients; answers incoming inquiries from patients and third-party payers.
- Explains billing process to other staff; assists with basic account maintenance activities.
- Assists patients with insurance questions regarding the billing process.
- Assists staff with sending out reminder cards and other scheduling duties.
- Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions:
- Normal office environment.
- Patient care setting.
Physical Effort:
- Typically sitting at desk or table.
- Repetitive wrist, hand or finger movement.
Equipment:
- Office equipment.
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.
Basic Life Support - American Heart Association, Basic Life Support - American Red Cross
Work Experience:
Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (3 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This Job
Required Qualifications:
- Basic Life Support certification must be obtained within one month of hire date.
- Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
Preferred Qualifications
Education:
No additional education unless stated elsewhere in the job posting.
Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Customer Service, Effective Written Communication, Epic EHR, Financial Information, Insurance, Interpersonal Communication, Interpersonal Relationships, Medical Billing and Coding, Medical Insurance Claims, Office Organization, Organizing, Professional Etiquette, Scheduling, Team Collaboration
Grade
C06-H
Salary Range
$17.34 - $25.40 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Take advantage of our free Metro transit U-Pass for eligible employees.
- WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
- We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
- WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
See all 188+ E-3 Visa Patient Representative Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Patient Representative Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship in Patient Representative
Verify your degree meets specialty occupation
A Patient Representative role must require a specific bachelor's degree to qualify as a specialty occupation under E-3 visa. Degrees in healthcare administration, social work, or communications generally satisfy this, a general business degree may not without relevant specialisation on your transcript.
Target health systems with E-3 filing history
Large hospital networks and integrated health systems file Labor Condition Applications regularly for international staff. Search DOL's LCA disclosure data for employers who have sponsored E-3 or H-1B visa roles in patient services, care coordination, or patient advocacy to narrow your outreach to experienced sponsors.
Use Migrate Mate's E-3 filing service for your LCA
The LCA must be DOL-certified before your consulate appointment. Use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork so your employer isn't navigating the FLAG portal and prevailing wage process alone, which is where most sponsorship conversations stall.
Prepare an Australian credential equivalency letter
U.S. consular officers sometimes question whether a three-year Australian bachelor's degree meets the four-year U.S. standard. A credential evaluation from a NACES-approved evaluator, obtained before your interview, removes that objection and keeps your application moving without delays.
Address the prevailing wage requirement upfront
Your offered salary must meet the DOL prevailing wage for Patient Representative roles in the specific metro area where you'll work. Confirm the wage level with your employer before signing an offer letter so the LCA reflects a compliant figure from the start.
Request an E-3 renewal timetable from your employer
E-3 status renews in two-year increments and your employer must file a fresh LCA each time. Confirm your employer's HR team understands the renewal cycle and build your first renewal conversation into your onboarding, not six months before your I-94 expires.
E-3 Visa Patient Representative: Frequently Asked Questions
How do I find Patient Representative jobs with E-3 visa sponsorship?
Migrate Mate is built specifically for Australian professionals seeking U.S. roles with E-3 sponsorship. Rather than filtering through general job boards where visa status is buried in the fine print, Migrate Mate surfaces Patient Representative openings at employers who are already set up to sponsor international hires, saving you the back-and-forth of asking each recruiter individually.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Patient Representative role qualify as a specialty occupation for the E-3?
It depends on how the employer defines the position. If the job description specifies a bachelor's degree in healthcare administration, social work, communications, or a directly related field as a minimum requirement, it typically qualifies. Roles where the employer will accept any bachelor's degree regardless of field are harder to support, so reviewing the job posting language before applying matters.
How does the E-3 compare to the H-1B for Patient Representative roles?
The E-3 has no annual cap and no lottery, so a qualified Australian national can secure status any time of year without waiting for an April draw. The H-1B is subject to an 85,000-slot annual cap with a random selection process. For Patient Representative roles where the specialty occupation threshold is already close to the margin, the E-3 also allows consular processing in Australia, which gives your employer a predictable timeline.
Can I change employers while on an E-3 as a Patient Representative?
Yes, but you need a new LCA certified by the DOL and a new visa stamp if your current stamp has expired or you are not in the U.S. Your status does not automatically transfer. If you are already in the U.S. in valid E-3 status, you can start work for the new employer once the new LCA is certified and the employer has filed the supporting documentation, without waiting for a new consulate appointment.