E-3 Visa Service Delivery Manager Jobs
Service Delivery Manager roles qualify for E-3 visa sponsorship when the position requires a relevant bachelor's degree and meets the specialty occupation standard. Australian professionals bring strong ITIL and vendor management credentials that U.S. employers value, and the E-3's no-lottery structure means your job search drives the timeline, not an annual draw.
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Get Access To All JobsJob Title: SAP Service Delivery Manager
Location: Northville, MI or Skokie, IL
Role: SAP Service Delivery Manager
Key responsibilities:
- Lead large Managed Services program with SAP at its core for multiple business lines with multiple landscapes.
- Provide oversight for delivery led growth for SAP Projects.
- Proven experience in managed services projects with strong orientation to ITIL best practices.
- Expertise in leading SAP projects using SAP Activate Methodology.
- Proven experience as lead in SAP projects with a strong background in either SAP Finance or SAP Logistics.
- Bring thought leadership, innovation, AI infusion, and automation to improve productivity and efficiency in processes.
- End to end accountability for revenue growth, delivery ownership, financial performance, strengthening customer outcomes, customer delight, and building a future ready talent ecosystem aligned to customer needs and Wipro's strategic priorities.
Mandatory Skills:
- Must have at least 15 years of SAP experience, with at least 7 years as SAP Service Delivery Manager and/or SAP Program Manager.
- Strong hands-on experience in SAP FICO or SAP Logistics (MM/LE/WM) and good overall understanding of cross module integration and SAP Technical aspects (ABAP, UI5/Fiori, Basis and Integration).
- Led two large managed services programs with strong fundamentals on ITIL best practices for Incident Management, Service Request Management, Problem Management, Major Incident Management, RCA processes, Change & Release Management, and proven record on value addition to customer.
- Implemented automation or simplification tents using AI in managed services or SAP projects.
- Led at least two large end to end SAP implementation projects using Activate Methodology.
- This role is primarily for SAP Service Delivery Management and also expects to be the face of Wipro for any SAP projects in terms of providing Governance and monitoring project health.
- Lead innovation, automation, and AI infusion to simplify and automate the processes using latest SAP technologies - Gen AI & Joule.
- Coordinate with offshore team in terms of handling managed services function to comply with SLAs & KPIs and track customer sensitive aspects like ageing of tickets, resolving P1 & P2 within SLAs, submission of RCAs and corrective actions on time, commitment tracker with high say-do ratio, ticket monitoring and analysis for improving productivity, left shift, development of chat-bots for self-help, improve FCR, timely resolution of customer sensitive issues etc.
- Understand customer landscape, pain points, opportunities for consolidation, standardization, and upgrades in SAP environment.
- Bring thought leadership to showcase Wipro capability and differentiators to drive delivery leg growth, proactive account mining, and shaping of the projects.
- Provide oversight on project health and help stay green from start to end.
- Excellent stakeholder management, communication, and leadership skills.
- Good & effective communication skills to engage customer and lead conversations as SAP lead for Managed services and/or SAP projects weekly, monthly, and quarterly.
- Strengthen customer relations and improve net promoters.
- Follow through on customer IT journey and engage Wipro functions (sales, competency team, and AI Innovation teams) to gain customer mind-share and lead conversations to opportunities for growth (pipeline conversion).
Experience: >10 YEARS
Compensation
- The expected compensation for this role ranges from $125,000 to $210,000.
- Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience.
- The role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Job Title: SAP Service Delivery Manager
Location: Northville, MI or Skokie, IL
Role: SAP Service Delivery Manager
Key responsibilities:
- Lead large Managed Services program with SAP at its core for multiple business lines with multiple landscapes.
- Provide oversight for delivery led growth for SAP Projects.
- Proven experience in managed services projects with strong orientation to ITIL best practices.
- Expertise in leading SAP projects using SAP Activate Methodology.
- Proven experience as lead in SAP projects with a strong background in either SAP Finance or SAP Logistics.
- Bring thought leadership, innovation, AI infusion, and automation to improve productivity and efficiency in processes.
- End to end accountability for revenue growth, delivery ownership, financial performance, strengthening customer outcomes, customer delight, and building a future ready talent ecosystem aligned to customer needs and Wipro's strategic priorities.
Mandatory Skills:
- Must have at least 15 years of SAP experience, with at least 7 years as SAP Service Delivery Manager and/or SAP Program Manager.
- Strong hands-on experience in SAP FICO or SAP Logistics (MM/LE/WM) and good overall understanding of cross module integration and SAP Technical aspects (ABAP, UI5/Fiori, Basis and Integration).
- Led two large managed services programs with strong fundamentals on ITIL best practices for Incident Management, Service Request Management, Problem Management, Major Incident Management, RCA processes, Change & Release Management, and proven record on value addition to customer.
- Implemented automation or simplification tents using AI in managed services or SAP projects.
- Led at least two large end to end SAP implementation projects using Activate Methodology.
- This role is primarily for SAP Service Delivery Management and also expects to be the face of Wipro for any SAP projects in terms of providing Governance and monitoring project health.
- Lead innovation, automation, and AI infusion to simplify and automate the processes using latest SAP technologies - Gen AI & Joule.
- Coordinate with offshore team in terms of handling managed services function to comply with SLAs & KPIs and track customer sensitive aspects like ageing of tickets, resolving P1 & P2 within SLAs, submission of RCAs and corrective actions on time, commitment tracker with high say-do ratio, ticket monitoring and analysis for improving productivity, left shift, development of chat-bots for self-help, improve FCR, timely resolution of customer sensitive issues etc.
- Understand customer landscape, pain points, opportunities for consolidation, standardization, and upgrades in SAP environment.
- Bring thought leadership to showcase Wipro capability and differentiators to drive delivery leg growth, proactive account mining, and shaping of the projects.
- Provide oversight on project health and help stay green from start to end.
- Excellent stakeholder management, communication, and leadership skills.
- Good & effective communication skills to engage customer and lead conversations as SAP lead for Managed services and/or SAP projects weekly, monthly, and quarterly.
- Strengthen customer relations and improve net promoters.
- Follow through on customer IT journey and engage Wipro functions (sales, competency team, and AI Innovation teams) to gain customer mind-share and lead conversations to opportunities for growth (pipeline conversion).
Experience: >10 YEARS
Compensation
- The expected compensation for this role ranges from $125,000 to $210,000.
- Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience.
- The role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
See all 58+ Service Delivery Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Delivery Manager roles.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Service Delivery Manager
Translate your ITIL credentials for U.S. employers
U.S. hiring managers read ITIL Foundation or Practitioner certifications as direct proof of specialty occupation qualification. List them prominently on your resume alongside degree field so recruiters can immediately map your background to E-3 eligibility requirements.
Target employers with active DOL LCA filings
Search the DOL Office of Foreign Labor Certification public disclosure data for companies that have filed LCAs for Service Delivery Manager or IT Service Management roles. These employers have already navigated the certification process and are far more likely to sponsor again.
Clarify specialty occupation status before accepting an offer
Some Service Delivery Manager postings list a degree as preferred rather than required, which can undermine the specialty occupation determination. Before signing, confirm the job description explicitly requires a bachelor's degree in a relevant field like information systems, computer science, or business.
Use Migrate Mate's E-3 filing service to streamline LCA and visa preparation
Once you have an offer, the LCA must be certified by the DOL before your consulate appointment can proceed. Use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork so nothing stalls the timeline between offer acceptance and your start date.
Negotiate your start date around consulate appointment availability
E-3 visas are issued at Australian consulates, and appointment wait times at Sydney and Melbourne can vary by several weeks. Build at least six to eight weeks between your offer acceptance and your proposed start date to avoid renegotiating terms if slots are delayed.
Document your Australian work experience using U.S. job title equivalents
USCIS officers assess specialty occupation against U.S. occupational standards. Map your Australian Service Delivery Manager experience to SOC code 11-3021 (Computer and Information Systems Managers) in your supporting documentation to align your background with the standard the officer will apply.
Service Delivery Manager jobs are hiring across the US. Find yours.
Find Service Delivery Manager JobsService Delivery Manager E-3 Visa: Frequently Asked Questions
How do I find Service Delivery Manager jobs with E-3 sponsorship?
Migrate Mate lets you search specifically for Service Delivery Manager roles where employers have E-3 sponsorship history, so you're not cold-applying to companies unfamiliar with the visa. Filtering by sponsorship track record cuts the time you spend educating hiring teams about the E-3 and puts you in front of employers already set up to file.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Service Delivery Manager role qualify as a specialty occupation for the E-3?
Yes, provided the position requires a bachelor's degree in a specific field such as information systems, computer science, business administration, or a related discipline. Roles where any degree satisfies the requirement, regardless of field, are harder to qualify. The job description language matters: 'degree required' in a relevant field is stronger than 'degree preferred' or 'equivalent experience accepted.'
How does the E-3 compare to the H-1B for Service Delivery Manager roles?
The E-3 has a 10,500 annual cap that has never been reached, so there's no lottery and no random selection risk. H-1B registration enters a lottery when demand exceeds 85,000 slots, which has happened every year since 2014. For Australian professionals in Service Delivery Manager roles, the E-3 means your timeline is driven by the hiring process, not annual lottery results.
Can I switch employers after starting a Service Delivery Manager role on an E-3?
Yes, but each employer change requires a new LCA and a new visa issuance at an Australian consulate or, in some cases, a change of status if you're already in the United States. You don't need to return to Australia first if you file for a change of status before your current E-3 period expires, but working for the new employer before the new filing is certified is not permitted.
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