Employment Services Manager Jobs
Employment Services Manager jobs are open across workforce development, staffing, nonprofits, and government agencies, at every level from coordinator to director, with specializations in career counseling, job placement, and program management. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 80+ Employment Services Manager jobs
Employment Specialist
Job Description:
The Employment Specialist supports adults engaged in substance use disorder (SUD), co-occurring disorder treatment, and recovery services as they pursue and maintain competitive employment. The role provides individualized career planning, job-search and placement support, employer development, and follow-up services to promote retention and advancement. The Specialist collaborates with participants, FAN staff, and community partners as part of the grant-supported Recovery to Work Pathway initiative.
Key Responsibilities:
Participant Engagement and Employment Planning
· Work individually with participants to identify employment interests, strengths, skills, support needs, and career goals.
· Develop and update individualized, participant-directed employment plans aligned with preferences and employment objectives.
· Assist with resumes, applications, interview preparation, job-search strategies, and other job-readiness needs.
· Initiate timely job searches and facilitate participant face-to-face contact with prospective employers within 30 days of engagement when appropriate to goals and readiness.
Employer Partnerships, Placement and Retention
· Conduct employer outreach and develop relationships with local businesses to identify competitive employment opportunities; maintain at least six qualifying in-person employer contacts in 80% of calendar weeks.
· Assist participants with job applications, interviews, offers, onboarding, workplace communication, and individualized workplace support needs.
· Provide individualized post-placement support and document employment progress and follow-up contacts at 30, 60, and 90 days.
· Connect employed participants with Michigan Works, Michigan Training Connect (MiTC), Michigan Rehabilitation Services (MRS), or other appropriate career-development resources within six months of employment, as applicable.
Coordination, Documentation and Program Quality
· Coordinate with the participant’s Case Manager, FAN team members, and community partners, with appropriate consent, to address employment-related barriers.
· Maintain accurate and timely records of referrals, meetings, employer contacts, applications, interviews, placements, employment status, and retention outcomes in FAN-designated systems.
· Participate in supervision, case consultation, staff meetings, grant reporting, program evaluation, quality improvement, and required training.
· Maintain professional boundaries and protect participant confidentiality, including HIPAA requirements where applicable; follow FAN safety, crisis escalation, nondiscrimination, data security, community travel, and grant procedures.
· Perform other duties as assigned to advance program and organizational goals.
Performance Expectations
· At least 90% of participants receive facilitated face-to-face contact with a prospective employer within 30 days of engagement when appropriate to their goals and readiness.
· Complete at least six qualifying in-person employer contacts in 80% of calendar weeks.
· At least 70% of participants who obtain competitive employment remain employed through the first 90 days.
· At least 70% of employed participants are connected to Michigan Works, MiTC, or another appropriate wage-advancement or career-development resource within six months, as applicable.
· Complete required documentation accurately and on time while providing individualized, participant-directed services and follow-up.
Qualifications, Skills & Experience:
· Demonstrated ability to build relationships, communicate effectively, maintain accurate records, coordinate with partners, and help adults pursue employment goals.
· Knowledge of employment services, workforce resources, job-search and interview practices, placements, retention supports, and the needs of adults affected by SUD or co-occurring disorders.
· Strong written and verbal communication, organization, time management, recordkeeping, and problem-solving skills; ability to work independently and with a multidisciplinary team.
· Ability to provide strengths-based, participant-centered support with empathy, cultural humility, patience, dependability, flexibility, and respect for self-determination and professional boundaries.
· Willingness to learn FAN’s employment-services approach, participate in training and supervision, and meet program quality and performance expectations.
· Experience in workforce development, supported employment, employment services, recovery-oriented services, peer support, or case management preferred.
· Lived experience navigating mental health or substance use disorder is highly valued.
· Bachelor’s degree in a related field preferred; candidates with comparable work experience are encouraged to apply.
· Reliable transportation and ability to travel in the service area if required; any position-specific certifications, licenses, or lived-experience criteria are subject to FAN confirmation.
· Successful completion of a background check in accordance with FAN requirements.
· Successful completion of a pre-employment drug screen, if required by FAN.
Physical Requirements:
The employee must be able to sit, stand, walk, bend, reach, and lift up to 25 pounds for extended periods of time with or without reasonable accommodation.
Reporting Relationships: Reports to Peer Recovery Services Manager
Work Location: To be confirmed by FAN; may include community-based work and travel throughout the service area.
Job Type: Hourly Non-Exempt, Full Time up to 40 hours per week
This position is grant-funded and subject to the funding, budget, and timelines within grant provisions.
Schedule:
● 8-hour Shifts
● Monday to Friday
● Occasional evening and weekend hours may be required
Benefits:
● Medical Insurance
● Health Spending Account (HSA)
● Flexible Spending Account (FSA)
● Dental Insurance
● Vision Insurance
● 401(k) with Employer Matching
● Life and Disability Insurance
● Paid Time Off (PTO) and Sick Time
● Holiday Pay
● Bereavement Leave
● Mileage Reimbursement
Equal Opportunity Statement:
Face Addiction Now is a recovery-friendly workplace, which means we actively employ/hire people in recovery and encourage people in recovery to apply. We are an equal opportunity employer committed to diversity and inclusion in the workplace and do not discriminate against employees or job applicants based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status, or any other protected class covered by state, federal, and/or local law.
At Will Employment:
This job description is not intended to create a contract of employment. Employment with Face Addiction Now is at-will and may be terminated by either the employee or the organization at any time, with or without cause or notice, subject to applicable law.
Job Type: Full-time
Pay: $24.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Mileage reimbursement
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
License/Certification:
- Driver's License and Proof of Insurance (Required)
Work Location: Hybrid remote in Clinton Township, MI 48038
Employment Specialist
Job Description:
The Employment Specialist supports adults engaged in substance use disorder (SUD), co-occurring disorder treatment, and recovery services as they pursue and maintain competitive employment. The role provides individualized career planning, job-search and placement support, employer development, and follow-up services to promote retention and advancement. The Specialist collaborates with participants, FAN staff, and community partners as part of the grant-supported Recovery to Work Pathway initiative.
Key Responsibilities:
Participant Engagement and Employment Planning
· Work individually with participants to identify employment interests, strengths, skills, support needs, and career goals.
· Develop and update individualized, participant-directed employment plans aligned with preferences and employment objectives.
· Assist with resumes, applications, interview preparation, job-search strategies, and other job-readiness needs.
· Initiate timely job searches and facilitate participant face-to-face contact with prospective employers within 30 days of engagement when appropriate to goals and readiness.
Employer Partnerships, Placement and Retention
· Conduct employer outreach and develop relationships with local businesses to identify competitive employment opportunities; maintain at least six qualifying in-person employer contacts in 80% of calendar weeks.
· Assist participants with job applications, interviews, offers, onboarding, workplace communication, and individualized workplace support needs.
· Provide individualized post-placement support and document employment progress and follow-up contacts at 30, 60, and 90 days.
· Connect employed participants with Michigan Works, Michigan Training Connect (MiTC), Michigan Rehabilitation Services (MRS), or other appropriate career-development resources within six months of employment, as applicable.
Coordination, Documentation and Program Quality
· Coordinate with the participant’s Case Manager, FAN team members, and community partners, with appropriate consent, to address employment-related barriers.
· Maintain accurate and timely records of referrals, meetings, employer contacts, applications, interviews, placements, employment status, and retention outcomes in FAN-designated systems.
· Participate in supervision, case consultation, staff meetings, grant reporting, program evaluation, quality improvement, and required training.
· Maintain professional boundaries and protect participant confidentiality, including HIPAA requirements where applicable; follow FAN safety, crisis escalation, nondiscrimination, data security, community travel, and grant procedures.
· Perform other duties as assigned to advance program and organizational goals.
Performance Expectations
· At least 90% of participants receive facilitated face-to-face contact with a prospective employer within 30 days of engagement when appropriate to their goals and readiness.
· Complete at least six qualifying in-person employer contacts in 80% of calendar weeks.
· At least 70% of participants who obtain competitive employment remain employed through the first 90 days.
· At least 70% of employed participants are connected to Michigan Works, MiTC, or another appropriate wage-advancement or career-development resource within six months, as applicable.
· Complete required documentation accurately and on time while providing individualized, participant-directed services and follow-up.
Qualifications, Skills & Experience:
· Demonstrated ability to build relationships, communicate effectively, maintain accurate records, coordinate with partners, and help adults pursue employment goals.
· Knowledge of employment services, workforce resources, job-search and interview practices, placements, retention supports, and the needs of adults affected by SUD or co-occurring disorders.
· Strong written and verbal communication, organization, time management, recordkeeping, and problem-solving skills; ability to work independently and with a multidisciplinary team.
· Ability to provide strengths-based, participant-centered support with empathy, cultural humility, patience, dependability, flexibility, and respect for self-determination and professional boundaries.
· Willingness to learn FAN’s employment-services approach, participate in training and supervision, and meet program quality and performance expectations.
· Experience in workforce development, supported employment, employment services, recovery-oriented services, peer support, or case management preferred.
· Lived experience navigating mental health or substance use disorder is highly valued.
· Bachelor’s degree in a related field preferred; candidates with comparable work experience are encouraged to apply.
· Reliable transportation and ability to travel in the service area if required; any position-specific certifications, licenses, or lived-experience criteria are subject to FAN confirmation.
· Successful completion of a background check in accordance with FAN requirements.
· Successful completion of a pre-employment drug screen, if required by FAN.
Physical Requirements:
The employee must be able to sit, stand, walk, bend, reach, and lift up to 25 pounds for extended periods of time with or without reasonable accommodation.
Reporting Relationships: Reports to Peer Recovery Services Manager
Work Location: To be confirmed by FAN; may include community-based work and travel throughout the service area.
Job Type: Hourly Non-Exempt, Full Time up to 40 hours per week
This position is grant-funded and subject to the funding, budget, and timelines within grant provisions.
Schedule:
● 8-hour Shifts
● Monday to Friday
● Occasional evening and weekend hours may be required
Benefits:
● Medical Insurance
● Health Spending Account (HSA)
● Flexible Spending Account (FSA)
● Dental Insurance
● Vision Insurance
● 401(k) with Employer Matching
● Life and Disability Insurance
● Paid Time Off (PTO) and Sick Time
● Holiday Pay
● Bereavement Leave
● Mileage Reimbursement
Equal Opportunity Statement:
Face Addiction Now is a recovery-friendly workplace, which means we actively employ/hire people in recovery and encourage people in recovery to apply. We are an equal opportunity employer committed to diversity and inclusion in the workplace and do not discriminate against employees or job applicants based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status, or any other protected class covered by state, federal, and/or local law.
At Will Employment:
This job description is not intended to create a contract of employment. Employment with Face Addiction Now is at-will and may be terminated by either the employee or the organization at any time, with or without cause or notice, subject to applicable law.
Job Type: Full-time
Pay: $24.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Mileage reimbursement
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
License/Certification:
- Driver's License and Proof of Insurance (Required)
Work Location: Hybrid remote in Clinton Township, MI 48038
Employment Services Manager Jobs by Experience Level
See All 80 Employment Services Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsEmployment Services Manager Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in employment services manager jobs.
- Bachelor's degree in social work, human services, counseling, or a related field
- Experience managing or supervising a team of employment counselors or case managers
- Knowledge of workforce development programs including WIOA-funded services
- Proficiency with case management software and reporting databases
- Strong data tracking skills with ability to meet program performance metrics
- Certified Workforce Development Professional (CWDP) credential preferred by many employers
Tips for Your Employment Services Manager Job Search
Tailor your resume to program outcomes
Employment services managers are evaluated on measurable results, so your resume needs placement rates, caseload sizes, and program completion numbers front and center. Generic descriptions of duties won't stand out against candidates who show documented impact on client employment outcomes.
Apply early to roles that fit
Migrate Mate lists employment services manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight your case management software fluency
Employers in workforce development and human services expect familiarity with case management platforms and applicant tracking systems. Name the specific tools you've used in your resume and cover letter so hiring managers don't have to guess about your technical readiness.
Target postings by funding source
Many employment services manager roles are funded by federal workforce grants, which means contract cycles drive hiring windows. Watch for postings tied to Workforce Innovation and Opportunity Act programs, as those positions often open in clusters when grant renewals are confirmed.
Prepare a turnaround story for your interview
Interviewers for these roles almost always ask how you handled a client or program that wasn't meeting goals. Prepare a specific example that walks through your assessment, the intervention you chose, and the measurable outcome, since vague answers about collaboration won't satisfy experienced panels.
Negotiate scope before you negotiate pay
Employment services manager roles vary widely in whether you supervise staff, manage contracts, or carry a direct caseload. Clarify exactly which responsibilities the role includes before the offer stage so you can negotiate from an accurate picture of the workload and not just the title.
Employment Services Manager Jobs: Frequently Asked Questions
Which companies are hiring the most employment services managers?
Work Opportunities Unlimited, MaineHealth, and Equus Workforce Solutions are hiring the most employment services managers right now, with openings concentrated in Ohio, Massachusetts, and New York, based on current listings on Migrate Mate as of November 2026. Nonprofit workforce development agencies and state-contracted staffing organizations account for a large share of active postings.
How many employment services manager jobs are remote?
About 38% of employment services manager openings are fully remote or hybrid as of November 2026, though the share varies by employer type. Program coordination, reporting, and grant compliance work tends to be the most remote-compatible, while roles that involve direct client services or supervising on-site staff typically require in-person presence.
How do you become an employment services manager?
Most employers expect a bachelor's degree in social work, counseling, human services, or a related field, combined with direct experience in job placement, career coaching, or workforce program delivery. From there, moving into a supervisory or lead role within a workforce agency or staffing organization is the most common path. Earning a credential like the Certified Workforce Development Professional designation strengthens your candidacy for manager-level postings.
Can you get hired as an employment services manager with limited experience?
Some organizations hire candidates with strong case management or career coaching backgrounds into manager roles if they demonstrate leadership potential, even without a formal supervisory title. Smaller nonprofits and newly funded workforce programs are more likely to consider candidates stepping up. Framing any experience coordinating volunteers, training peers, or leading client intake processes as de facto management experience helps close the gap on your application.
What does the employment services manager interview process look like?
Most hiring processes for this role include an initial screening call, a panel interview with program leadership and HR, and at least one scenario-based question about handling underperforming staff or a program missing its placement targets. Some employers add a brief written exercise or ask you to review a sample program report and respond. Government-funded organizations often run structured panels with scored responses.
Where can I find and apply to employment services manager jobs?
You can find and apply to employment services manager jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and apply directly to each listing from the page.
See All 80 Employment Services Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs