Field Operations Specialist Jobs
Field Operations Specialist jobs are open across logistics, utilities, telecommunications, and construction, from entry-level to senior roles, with specializations in fleet coordination, field service management, and process optimization. See the openings below and apply to the ones that match your experience.
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Showing 5 of 200+ Field Operations Specialist jobs
Job Description
Operations Field Specialist
Reports to: Facility Manager
Classification: Non-Exempt
SUMMARY
The Field Ops Specialist is responsible for coordinating daily transportation operations to ensure customers receive prompt, safe, and efficient service. This position serves as the primary communication link between drivers, customers, sales, customer service, and operations while managing route optimization, scheduling, dispatching, regulatory compliance, and administrative functions. The Field Ops Specialist monitors daily route performance, resolves service issues, maintains accurate documentation, and supports operational excellence by ensuring all routes are completed efficiently and in compliance with company policies and Department of Transportation (DOT) regulations.
Trilogy offers Competitive pay plus incentives with paid-time off and amazing benefits, including access to medical, dental, vision insurance, company-paid life and disability, 401(k) savings plan with company match, and other wellness offerings. Compensation is negotiable and based on experience.
PRIMARY JOB DUTIES/RESPONSIBILITIES
Dispatching & Route Management
- Dispatch daily work orders to drivers using Navusoft, GPS systems, telephone, and other communication tools.
- Schedule, reschedule, and coordinate daily customer service stops based on operational needs.
- Route new customers and optimize existing routes to maximize efficiency and productivity.
- Monitor route progress throughout the day and ensure all assigned routes are completed.
- Coordinate roll-off container, compactor, and hospital RBX service schedules.
- Receive and schedule customer requests for open-top containers and other specialty services.
- Maintain and update route sheets, driver schedules, and dispatch records.
Driver Support & Communication
- Maintain constant communication with drivers to ensure successful completion of scheduled stops.
- Provide drivers with customer updates, revised directions, geocode corrections, service notes, and operational assistance.
- Monitor driver locations through GPS and provide route adjustments as necessary.
- Serve as the primary point of contact for drivers experiencing operational issues.
- Ensure drivers complete required paperwork during daily check-in in accordance with DOT regulations and company policies.
- Serve as backup support for designated administrative and operational personnel when required.
Customer Service
- Receive and respond professionally to incoming calls from customers, Customer Service, Sales, and Operations.
- Notify customers regarding scheduled services, route changes, missed stops, holiday schedule adjustments, and service delays.
- Resolve customer concerns involving pickups, deliveries, scheduling conflicts, and missed services.
- Work collaboratively with customers, drivers, sales representatives, program managers, and internal departments to ensure customer satisfaction.
- Complete customer service requests and operational tasks assigned by Customer Service, Corporate, and field personnel.
Documentation & Administrative Support
- Post and verify completion of all scheduled stops, including SQG, LQG, Roll-Off, and other service lines.
- Review, correct, and submit manifests, discrepancies, and other transportation documentation.
- Organize, print, distribute, and file driver paperwork, including manifests, debrief forms, review forms, and container order forms.
- Enter landfill weight tickets into tracking spreadsheets and verify landfill invoices.
- Submit discrepancy reports for solid waste and recycling services.
- Maintain organized records of completed routes, vehicle schedules, customer information, and dispatch documentation.
- Enter operational notes into Navusoft to improve route efficiency and assist drivers.
Compliance, Safety & Operational Support
- Perform all duties safely and in compliance with company policies and all applicable local, state, and federal regulations.
- Monitor driver hours in accordance with DOT Hours of Service regulations.
- Assist management in maintaining quality, safety, productivity, and compliance standards.
- Support employee training initiatives, (e.g. heat stress awareness, PPE, safe lifting techniques, and other safety programs).
- Maintain positive working relationships with customers, drivers, management, and coworkers.
- Perform other duties as assigned.
QUALIFICATIONS & SKILLS
- High School Diploma or GED required; some college preferred.
- Minimum of 2–3 years of dispatching, routing, logistics, transportation, or customer service experience preferred.
- Waste industry experience preferred.
- Strong knowledge of route planning, dispatching, and transportation operations.
- Ability to read maps and utilize GPS and routing software.
- Proficiency with Microsoft Office, Windows applications, NavuSoft, and other dispatch software.
- Excellent verbal, written, and telephone communication skills.
- Strong organizational and multitasking abilities in a fast-paced environment.
- Ability to prioritize workload and manage multiple assignments simultaneously.
- Excellent problem-solving and analytical skills.
- Strong customer service skills with a professional demeanor.
- Ability to work independently while collaborating effectively with multiple departments.
- Bilingual (English/Spanish) preferred.
EXPECTED HOURS OF WORK
- Regular full-time schedule as assigned
- Must be available to work overtime, some weekends, holidays, and additional hours as operational needs require.
TRAVEL-OTHER
- Travel to domestic Trilogy facilities when necessary (less than 10%)
- Must have a current, valid driver's license
- Able to be insurable under our company's liability insurance policy
WORK CONDITIONS
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Primarily works in an office environment.
- Ability to remain focused while managing multiple priorities in a fast-paced environment.
- Able to speak and communicate proficiently
- Ability to sit for extended periods while using a computer and telephone.
- Frequent communication by telephone, radio, and electronic dispatch systems.
- Ability to remain focused while managing multiple priorities in a fast-paced environment.
- Routine physical exertion: standing, walking, bending, and light lifting may be required (up to 15lbs)
Other Duties: Please note this job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify or assign additional responsibilities as business needs require with or without notice.
EOE
Job Description
Operations Field Specialist
Reports to: Facility Manager
Classification: Non-Exempt
SUMMARY
The Field Ops Specialist is responsible for coordinating daily transportation operations to ensure customers receive prompt, safe, and efficient service. This position serves as the primary communication link between drivers, customers, sales, customer service, and operations while managing route optimization, scheduling, dispatching, regulatory compliance, and administrative functions. The Field Ops Specialist monitors daily route performance, resolves service issues, maintains accurate documentation, and supports operational excellence by ensuring all routes are completed efficiently and in compliance with company policies and Department of Transportation (DOT) regulations.
Trilogy offers Competitive pay plus incentives with paid-time off and amazing benefits, including access to medical, dental, vision insurance, company-paid life and disability, 401(k) savings plan with company match, and other wellness offerings. Compensation is negotiable and based on experience.
PRIMARY JOB DUTIES/RESPONSIBILITIES
Dispatching & Route Management
- Dispatch daily work orders to drivers using Navusoft, GPS systems, telephone, and other communication tools.
- Schedule, reschedule, and coordinate daily customer service stops based on operational needs.
- Route new customers and optimize existing routes to maximize efficiency and productivity.
- Monitor route progress throughout the day and ensure all assigned routes are completed.
- Coordinate roll-off container, compactor, and hospital RBX service schedules.
- Receive and schedule customer requests for open-top containers and other specialty services.
- Maintain and update route sheets, driver schedules, and dispatch records.
Driver Support & Communication
- Maintain constant communication with drivers to ensure successful completion of scheduled stops.
- Provide drivers with customer updates, revised directions, geocode corrections, service notes, and operational assistance.
- Monitor driver locations through GPS and provide route adjustments as necessary.
- Serve as the primary point of contact for drivers experiencing operational issues.
- Ensure drivers complete required paperwork during daily check-in in accordance with DOT regulations and company policies.
- Serve as backup support for designated administrative and operational personnel when required.
Customer Service
- Receive and respond professionally to incoming calls from customers, Customer Service, Sales, and Operations.
- Notify customers regarding scheduled services, route changes, missed stops, holiday schedule adjustments, and service delays.
- Resolve customer concerns involving pickups, deliveries, scheduling conflicts, and missed services.
- Work collaboratively with customers, drivers, sales representatives, program managers, and internal departments to ensure customer satisfaction.
- Complete customer service requests and operational tasks assigned by Customer Service, Corporate, and field personnel.
Documentation & Administrative Support
- Post and verify completion of all scheduled stops, including SQG, LQG, Roll-Off, and other service lines.
- Review, correct, and submit manifests, discrepancies, and other transportation documentation.
- Organize, print, distribute, and file driver paperwork, including manifests, debrief forms, review forms, and container order forms.
- Enter landfill weight tickets into tracking spreadsheets and verify landfill invoices.
- Submit discrepancy reports for solid waste and recycling services.
- Maintain organized records of completed routes, vehicle schedules, customer information, and dispatch documentation.
- Enter operational notes into Navusoft to improve route efficiency and assist drivers.
Compliance, Safety & Operational Support
- Perform all duties safely and in compliance with company policies and all applicable local, state, and federal regulations.
- Monitor driver hours in accordance with DOT Hours of Service regulations.
- Assist management in maintaining quality, safety, productivity, and compliance standards.
- Support employee training initiatives, (e.g. heat stress awareness, PPE, safe lifting techniques, and other safety programs).
- Maintain positive working relationships with customers, drivers, management, and coworkers.
- Perform other duties as assigned.
QUALIFICATIONS & SKILLS
- High School Diploma or GED required; some college preferred.
- Minimum of 2–3 years of dispatching, routing, logistics, transportation, or customer service experience preferred.
- Waste industry experience preferred.
- Strong knowledge of route planning, dispatching, and transportation operations.
- Ability to read maps and utilize GPS and routing software.
- Proficiency with Microsoft Office, Windows applications, NavuSoft, and other dispatch software.
- Excellent verbal, written, and telephone communication skills.
- Strong organizational and multitasking abilities in a fast-paced environment.
- Ability to prioritize workload and manage multiple assignments simultaneously.
- Excellent problem-solving and analytical skills.
- Strong customer service skills with a professional demeanor.
- Ability to work independently while collaborating effectively with multiple departments.
- Bilingual (English/Spanish) preferred.
EXPECTED HOURS OF WORK
- Regular full-time schedule as assigned
- Must be available to work overtime, some weekends, holidays, and additional hours as operational needs require.
TRAVEL-OTHER
- Travel to domestic Trilogy facilities when necessary (less than 10%)
- Must have a current, valid driver's license
- Able to be insurable under our company's liability insurance policy
WORK CONDITIONS
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Primarily works in an office environment.
- Ability to remain focused while managing multiple priorities in a fast-paced environment.
- Able to speak and communicate proficiently
- Ability to sit for extended periods while using a computer and telephone.
- Frequent communication by telephone, radio, and electronic dispatch systems.
- Ability to remain focused while managing multiple priorities in a fast-paced environment.
- Routine physical exertion: standing, walking, bending, and light lifting may be required (up to 15lbs)
Other Duties: Please note this job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify or assign additional responsibilities as business needs require with or without notice.
EOE
Field Operations Specialist Jobs by Experience Level
See All 200+ Field Operations Specialist Jobs
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Find JobsField Operations Specialist Job Market
Who's Hiring
- DICK'S Sporting Goods131
- Amazon5
- Ezee Fiber5E
- Avari Management5A
- The Workforce5T
Top Industries Hiring
- Energy
- Construction & Real Estate
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in field operations specialist jobs.
- Bachelor's degree in business, operations management, engineering, or a related field
- Two or more years of experience in field operations, field service, or logistics coordination
- Proficiency with work order management or field service software platforms
- Valid driver's license and willingness to travel within an assigned territory
- Experience with scheduling, dispatching, or coordinating field technicians or crews
- Familiarity with safety compliance standards and operational reporting procedures
Tips for Your Field Operations Specialist Job Search
Tailor your resume to field metrics
Field operations roles reward quantifiable output. Rewrite your bullet points around territory coverage, response times, equipment uptime, or crew coordination numbers. Hiring managers in this role skim for evidence that you can manage moving parts at scale.
Certify before competing for senior roles
A Project Management Professional or Lean Six Sigma certification signals process discipline that field operations teams value at the senior level. If you're targeting a step up, adding one before you apply strengthens your candidacy against candidates with similar field experience.
Apply early to roles that fit
Migrate Mate lists field operations specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by industry vertical
Field operations work varies sharply between utilities, telecom, and last-mile logistics. Target your search to the vertical where your experience actually lives. Applying across all three without tailoring your materials dilutes your signal and slows your results.
Prepare a scenario answer for dispatch conflicts
Interviewers for field operations roles almost always ask how you handle competing priorities in the field, like a technician breakdown overlapping a scheduled audit. Prepare a specific example that shows your decision-making process, not just that you resolved it.
Negotiate relocation terms before accepting
Field operations specialist roles frequently require relocation or extended travel to cover a region. Before you accept an offer, confirm whether the employer covers relocation costs, provides a vehicle allowance, or pays per diem for extended field assignments.
Field Operations Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most field operations specialists?
The companies hiring the most field operations specialists right now include DICK'S Sporting Goods, Amazon, and Ezee Fiber, with the largest share of openings in California, Georgia, and Florida, based on current listings on Migrate Mate as of August 2026. Demand is consistently strong in utilities, telecommunications, and logistics, where field teams operate across large service territories.
How many field operations specialist jobs are remote?
About 17% of field operations specialist openings are fully remote or hybrid as of August 2026, which is lower than most white-collar roles because the position typically requires direct oversight of field crews, site visits, or equipment inspections. Scheduling coordination and reporting functions are the sub-areas most likely to support partial remote flexibility.
How do you become a field operations specialist?
Start by building direct field experience in a technician, coordinator, or logistics role where you manage schedules, equipment, or crews on-site. Move into a specialist title by demonstrating you can own a full territory or workflow independently. Employers also expect familiarity with work order platforms and safety compliance, so pursue any relevant certifications your industry recognizes. A degree in operations, business, or engineering strengthens your application for roles at larger organizations.
Can you get hired as a field operations specialist with little experience?
Yes, entry-level field operations specialist roles exist, particularly in logistics, utilities, and field service companies that run structured training programs. Your best angle is any hands-on experience coordinating people, managing equipment, or working in a field environment, even from internships or prior trade roles. Emphasize your ability to follow safety protocols, adapt to changing priorities, and communicate clearly with both field staff and office teams.
What does the field operations specialist interview process look like?
Most employers run two to three rounds, starting with a recruiter screen focused on your field experience and availability to travel. A hiring manager interview follows, usually structured around behavioral questions about how you've handled scheduling conflicts, equipment failures, or crew coordination under pressure. Some companies add a practical scenario round where you walk through how you'd respond to a real operational problem. References from field supervisors or operations managers carry significant weight at the offer stage.
Where can I find and apply to field operations specialist jobs?
You can find and apply to field operations specialist jobs on Migrate Mate, which lists current openings from employers across the United States. Search for roles that match your industry background and experience level, then apply directly to each listing that fits. New openings are added regularly, so checking back frequently gives you access to the most current opportunities.
See All 200+ Field Operations Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
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