Senior Level Field Sales Manager Jobs
Senior level field sales manager jobs put experienced professionals in charge of territory strategy, revenue ownership, and the teams and initiatives that execute against those targets. Openings are concentrated across on-site and hybrid settings in Human Resources, Electronics & Hardware, and Biotechnology & Pharmaceuticals, with employers like Block, Google, and Apple hiring at this level now.
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Director of Field Service & Aftermarket Sales
Virginia Transformer
Location: Roanoke, Virginia — Onsite
On the Heels of Achieving 3X Growth, Virginia Transformer Is Hiring to Do It Again!
We’re strategically building our team for the next 3X growth cycle — a phase that is both intense and incredibly rewarding. We’re highly selective about who joins us because this journey isn’t for everyone. If you have the drive, grit, leadership capability, and expertise to perform at a high level — and you want to grow your career 3X alongside the Company’s growth — we’d love to talk.
Who We Are
Virginia Transformer is the largest U.S.-owned producer of power transformers in North America. For more than 50 years, we have grown through an unwavering commitment to engineering excellence, product quality, operational execution, and delivering for our customers. As a privately held, organically growing company, we thrive on speed, innovation, accountability, and tenacity. Our transformers support critical infrastructure across utility, industrial, renewable energy, and data center markets throughout North America.
Position Overview
Virginia Transformer is seeking an accomplished Director of Field Service & Aftermarket Sales to lead and expand our Field Service and Aftermarket organization from our Roanoke, Virginia headquarters. This senior leadership role owns operational performance, commercial growth, profitability, and customer experience across the field service and aftermarket business. The Director will lead customer installations, field service execution, aftermarket sales, service contracts, customer escalations, and Voice of the Customer initiatives. Success requires technical service leadership, commercial capability, operational discipline, financial accountability, and exceptional customer focus.
Key Responsibilities
Field Service Operations & Execution
- Provide overall leadership for field service scheduling, deployment, execution, and personnel performance.
- Ensure installations, commissioning, repairs, troubleshooting, warranty work, and other field activities are completed safely, efficiently, and on schedule.
- Drive urgency and accountability for customer issues, ensuring rapid response and resolution.
- Optimize technician utilization, travel, equipment availability, productivity, and field resources.
- Develop and continuously improve field service procedures while maintaining visibility into projects, costs, schedules, risks, and resolutions.
Aftermarket Sales & Business Development
- Lead Aftermarket Sales with responsibility for revenue, margin, and profitable growth.
- Develop and execute an aftermarket growth strategy addressing the expanding service requirements of the North American transformer market.
- Expand service offerings across the installed transformer base, including service agreements, maintenance, repairs, upgrades, replacement components, and technical support.
- Build a disciplined process for identifying, qualifying, quoting, closing, and executing aftermarket opportunities.
- Partner with Sales, Engineering, Operations, and customers to identify new revenue opportunities and establish pipeline, conversion, margin, and retention metrics.
Profitability & Financial Performance
- Own the financial performance and profitability of Field Service and Aftermarket Sales.
- Manage labor, travel, equipment, material, subcontractor, and service-related costs while driving on-time completion and protecting margins.
- Establish financial and operational KPIs and identify margin improvements through pricing, utilization, productivity, contract management, and execution.
Customer Installation, Service & Voice of the Customer
- Oversee customer installations and major field activities, ensuring effective execution and rapid resolution of issues.
- Develop processes that minimize customer downtime and improve response and resolution times.
- Serve as an executive escalation point for critical installation, service, warranty, and aftermarket issues.
- Maintain records of customer issues, root causes, costs, corrective actions, and resolutions; analyze trends to reduce recurring issues.
- Capture Voice of the Customer feedback and partner with Operations, Engineering, Quality, and Sales to drive corrective actions, product improvements, training, and service strategy.
- Build strong relationships with key customers and foster a customer-first culture throughout Field Service and Aftermarket Sales.
Contracts, Process Improvement & Risk
- Oversee field service contracts and service agreements, including scope, pricing, deliverables, schedules, compliance, and profitability.
- Identify opportunities to expand recurring service agreements and long-term customer relationships.
- Eliminate bottlenecks in scheduling, quoting, execution, reporting, and customer communication; implement scalable processes supporting continued growth.
- Use data and performance metrics to improve productivity, service quality, cost, customer satisfaction, and profitability.
- Identify operational, contractual, commercial, safety, and customer risks and establish appropriate mitigation and escalation strategies.
Leadership & Cross-Functional Collaboration
- Provide visible leadership to the Field Service and Aftermarket Sales organizations and build a culture of accountability, urgency, teamwork, and continuous improvement.
- Establish measurable objectives; recruit, develop, coach, and retain high-performing service and commercial talent.
- Develop the organizational structure and capabilities required to support Virginia Transformer’s continued growth.
- Build strong partnerships across Engineering, Quality, Manufacturing, Supply Chain, Finance, and Sales and drive cross-functional accountability for customer commitments.
Performance Expectations
The Director will be expected to deliver measurable improvements in aftermarket sales growth and profitability; field service revenue and margin; on-time completion; customer response and issue-resolution time; technician utilization; customer satisfaction and retention; service contract performance; warranty and field service costs; recurring issue reduction; and aftermarket pipeline and conversion.
Qualifications
- Bachelor’s degree in Engineering, Business Administration, Operations Management, or related field required; advanced degree preferred.
- Extensive progressive leadership experience in field service, aftermarket services, technical services, operations, or related functions.
- Significant experience leading service organizations in manufacturing, engineering, industrial equipment, electrical equipment, or another technically complex environment.
- Demonstrated success growing an aftermarket or service business and managing revenue, margin, pricing, contracts, and profitability.
- Proven ability to manage complex installations, field projects, customer escalations, and multiple high-priority issues.
- Experience developing scalable operating procedures, performance metrics, and service processes.
- Strong cross-functional experience with Engineering, Manufacturing, Quality, Sales, and Supply Chain.
- Transformer, electrical equipment, power generation, utility, heavy industrial equipment, or engineered-to-order manufacturing experience strongly preferred.
Leadership Competencies
Executive leadership and organizational development capability; exceptional customer communication; strong financial and commercial acumen; urgency and accountability; analytical problem solving; sound decision-making under pressure; cross-functional influence; data-driven performance management; and excellent written, verbal, presentation, and executive communication skills.
Location & Travel
This position is onsite in Roanoke, Virginia and requires regular travel to customer locations, Virginia Transformer manufacturing facilities, and field service project sites.
Join Virginia Transformer
This is an opportunity to lead a strategically important organization during significant growth in the North American transformer and electrical infrastructure markets. The Director of Field Service & Aftermarket Sales will build a scalable service organization, expand the aftermarket business, strengthen customer relationships, and directly impact revenue growth, profitability, and long-term customer retention.
Director of Field Service & Aftermarket Sales
Virginia Transformer
Location: Roanoke, Virginia — Onsite
On the Heels of Achieving 3X Growth, Virginia Transformer Is Hiring to Do It Again!
We’re strategically building our team for the next 3X growth cycle — a phase that is both intense and incredibly rewarding. We’re highly selective about who joins us because this journey isn’t for everyone. If you have the drive, grit, leadership capability, and expertise to perform at a high level — and you want to grow your career 3X alongside the Company’s growth — we’d love to talk.
Who We Are
Virginia Transformer is the largest U.S.-owned producer of power transformers in North America. For more than 50 years, we have grown through an unwavering commitment to engineering excellence, product quality, operational execution, and delivering for our customers. As a privately held, organically growing company, we thrive on speed, innovation, accountability, and tenacity. Our transformers support critical infrastructure across utility, industrial, renewable energy, and data center markets throughout North America.
Position Overview
Virginia Transformer is seeking an accomplished Director of Field Service & Aftermarket Sales to lead and expand our Field Service and Aftermarket organization from our Roanoke, Virginia headquarters. This senior leadership role owns operational performance, commercial growth, profitability, and customer experience across the field service and aftermarket business. The Director will lead customer installations, field service execution, aftermarket sales, service contracts, customer escalations, and Voice of the Customer initiatives. Success requires technical service leadership, commercial capability, operational discipline, financial accountability, and exceptional customer focus.
Key Responsibilities
Field Service Operations & Execution
- Provide overall leadership for field service scheduling, deployment, execution, and personnel performance.
- Ensure installations, commissioning, repairs, troubleshooting, warranty work, and other field activities are completed safely, efficiently, and on schedule.
- Drive urgency and accountability for customer issues, ensuring rapid response and resolution.
- Optimize technician utilization, travel, equipment availability, productivity, and field resources.
- Develop and continuously improve field service procedures while maintaining visibility into projects, costs, schedules, risks, and resolutions.
Aftermarket Sales & Business Development
- Lead Aftermarket Sales with responsibility for revenue, margin, and profitable growth.
- Develop and execute an aftermarket growth strategy addressing the expanding service requirements of the North American transformer market.
- Expand service offerings across the installed transformer base, including service agreements, maintenance, repairs, upgrades, replacement components, and technical support.
- Build a disciplined process for identifying, qualifying, quoting, closing, and executing aftermarket opportunities.
- Partner with Sales, Engineering, Operations, and customers to identify new revenue opportunities and establish pipeline, conversion, margin, and retention metrics.
Profitability & Financial Performance
- Own the financial performance and profitability of Field Service and Aftermarket Sales.
- Manage labor, travel, equipment, material, subcontractor, and service-related costs while driving on-time completion and protecting margins.
- Establish financial and operational KPIs and identify margin improvements through pricing, utilization, productivity, contract management, and execution.
Customer Installation, Service & Voice of the Customer
- Oversee customer installations and major field activities, ensuring effective execution and rapid resolution of issues.
- Develop processes that minimize customer downtime and improve response and resolution times.
- Serve as an executive escalation point for critical installation, service, warranty, and aftermarket issues.
- Maintain records of customer issues, root causes, costs, corrective actions, and resolutions; analyze trends to reduce recurring issues.
- Capture Voice of the Customer feedback and partner with Operations, Engineering, Quality, and Sales to drive corrective actions, product improvements, training, and service strategy.
- Build strong relationships with key customers and foster a customer-first culture throughout Field Service and Aftermarket Sales.
Contracts, Process Improvement & Risk
- Oversee field service contracts and service agreements, including scope, pricing, deliverables, schedules, compliance, and profitability.
- Identify opportunities to expand recurring service agreements and long-term customer relationships.
- Eliminate bottlenecks in scheduling, quoting, execution, reporting, and customer communication; implement scalable processes supporting continued growth.
- Use data and performance metrics to improve productivity, service quality, cost, customer satisfaction, and profitability.
- Identify operational, contractual, commercial, safety, and customer risks and establish appropriate mitigation and escalation strategies.
Leadership & Cross-Functional Collaboration
- Provide visible leadership to the Field Service and Aftermarket Sales organizations and build a culture of accountability, urgency, teamwork, and continuous improvement.
- Establish measurable objectives; recruit, develop, coach, and retain high-performing service and commercial talent.
- Develop the organizational structure and capabilities required to support Virginia Transformer’s continued growth.
- Build strong partnerships across Engineering, Quality, Manufacturing, Supply Chain, Finance, and Sales and drive cross-functional accountability for customer commitments.
Performance Expectations
The Director will be expected to deliver measurable improvements in aftermarket sales growth and profitability; field service revenue and margin; on-time completion; customer response and issue-resolution time; technician utilization; customer satisfaction and retention; service contract performance; warranty and field service costs; recurring issue reduction; and aftermarket pipeline and conversion.
Qualifications
- Bachelor’s degree in Engineering, Business Administration, Operations Management, or related field required; advanced degree preferred.
- Extensive progressive leadership experience in field service, aftermarket services, technical services, operations, or related functions.
- Significant experience leading service organizations in manufacturing, engineering, industrial equipment, electrical equipment, or another technically complex environment.
- Demonstrated success growing an aftermarket or service business and managing revenue, margin, pricing, contracts, and profitability.
- Proven ability to manage complex installations, field projects, customer escalations, and multiple high-priority issues.
- Experience developing scalable operating procedures, performance metrics, and service processes.
- Strong cross-functional experience with Engineering, Manufacturing, Quality, Sales, and Supply Chain.
- Transformer, electrical equipment, power generation, utility, heavy industrial equipment, or engineered-to-order manufacturing experience strongly preferred.
Leadership Competencies
Executive leadership and organizational development capability; exceptional customer communication; strong financial and commercial acumen; urgency and accountability; analytical problem solving; sound decision-making under pressure; cross-functional influence; data-driven performance management; and excellent written, verbal, presentation, and executive communication skills.
Location & Travel
This position is onsite in Roanoke, Virginia and requires regular travel to customer locations, Virginia Transformer manufacturing facilities, and field service project sites.
Join Virginia Transformer
This is an opportunity to lead a strategically important organization during significant growth in the North American transformer and electrical infrastructure markets. The Director of Field Service & Aftermarket Sales will build a scalable service organization, expand the aftermarket business, strengthen customer relationships, and directly impact revenue growth, profitability, and long-term customer retention.
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Senior Level Field Sales Manager Jobs: Frequently Asked Questions
How do I get a senior level field sales manager job?
Employers at this level look for candidates who can demonstrate ownership of a full sales cycle, a history of building and developing high-performing field teams, and the ability to set territory strategy independently. What gives candidates an edge is showing measurable revenue impact, experience coaching reps, and the ability to align field execution with broader business goals without close supervision.
Which companies hire senior level field sales managers?
Companies hiring senior level field sales managers right now include Block, Google, and Apple, based on current listings on Migrate Mate as of September 2026. Hiring at this level tends to come from established enterprises and high-growth organizations that need experienced leaders to own regional or national field sales operations.
Are there remote senior level field sales manager jobs?
Yes, though field sales roles at this level often require regular travel or in-territory presence. About 67% of senior level field sales manager openings are remote or hybrid as of September 2026, meaning many employers offer schedule flexibility while still expecting candidates to be present with clients and teams in defined regions.
What makes a field sales manager role senior level?
Senior level field sales manager roles are defined by scope and ownership. Where mid-level roles execute against a set plan, senior roles involve setting territory strategy, managing complex client relationships, leading and mentoring other managers or reps, and being accountable for regional revenue outcomes. Employers expect candidates to operate with minimal direction and influence cross-functional decisions.
Which industries hire the most senior level field sales managers?
Senior Level field sales manager roles concentrate in Human Resources, Electronics & Hardware, and Biotechnology & Pharmaceuticals, based on current listings on Migrate Mate as of September 2026. These sectors drive hiring at this level because they rely on sustained field presence, long sales cycles, and experienced leaders who can manage distributed teams and close high-value accounts.