Front Desk Specialist Jobs
Front Desk Specialist jobs are open across healthcare, hospitality, corporate offices, and fitness and wellness settings, from entry-level to senior coordinator roles, with specializations in patient intake, guest services, and multi-line phone management. Find a role that fits below and apply directly.
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Location:
Wind Crest by Erickson Senior LivingJob Description
Join our team as a Communications Specialist (Front Desk), a crucial role within our community. As the first point of contact for residents, family members, and candidates, you'll set the tone for their experience and ensure a warm and welcoming environment.
Work on an as-needed basis with flexible scheduling. Shifts are typically 10-12 hours and may include weekdays, evenings, weekends, or holidays based on staffing needs. Ideal for individuals seeking supplemental or flexible work hours.
Compensation: $18.00 - $21.00
Applications are accepted until November 23, 2026
What we offer:
- A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
- Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
- PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
- 401k for all team members 18 and over with a company 3% match
- Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
- 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
- Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
- Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
- Applications are accepted on ongoing basis
How you will make an impact:
- Greet and direct our residents, visitors, and staff, handle questions and concerns efficiently
- Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner
- Monitor all emergency pull cords for Independent Living residents
- Track status of resident involved in a situation, i.e. transported to a hospital, etc.
- Manage resident’s list, alphabetically and by resident apartment
- Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keeping an accurate list of residents who are away and returning
- Responsible for logging all resident packages and notifying residents of a package pick-up via notice, assuring all mail is dispatched through U.S. Mail at the end of each day, sort and distributes all inter-office mail
What you will need:
- Receptionist experience required
- Excellent verbal skills
- Ability to multi-task
Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.
Wind Crest is a beautiful 84-acre continuing care retirement community located in Highlands Ranch, Colorado, just minutes from Denver. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Wind Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Front Desk Specialist Jobs by Experience Level
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Who's Hiring



What Employers Look For
The qualifications that appear most often in front desk specialist jobs.
- High school diploma or GED with one or more years of front desk or customer service experience
- Proficiency in scheduling and calendar management software such as EHR, PMS, or CRM platforms
- Strong written and verbal communication skills with professional phone etiquette
- Ability to manage multiple tasks simultaneously including check-ins, calls, and administrative duties
- Familiarity with office equipment including multi-line phone systems, printers, and visitor management tools
- Experience handling confidential information and maintaining accurate records in compliance with workplace policies
Tips for Your Front Desk Specialist Job Search
Tailor your resume to each setting
A front desk resume for a medical office should highlight patient intake, insurance verification, and scheduling software. One for a hotel should lead with guest services and property management systems. Swapping two or three keywords per application makes a real difference in getting past automated screening.
List your software skills explicitly
Employers scan for specific tools: electronic health record platforms for healthcare, property management systems for hospitality, and calendar or ticketing software for corporate roles. Name every system you've used by its actual product category so recruiters and ATS tools can match you to the right opening.
Apply early to roles that fit
Migrate Mate lists front desk specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight volume and multitasking in your bullets
Front desk roles are evaluated on throughput. Describe how many calls, check-ins, or appointments you managed per shift rather than listing duties generically. Quantifying the pace of work signals readiness for a busy environment more clearly than adjectives like 'fast-paced' do.
Prepare for scenario questions about difficult visitors
Interviewers for front desk roles almost always ask how you've handled an upset visitor, a double-booked appointment, or a gap in coverage. Have two specific stories ready that show de-escalation, problem-solving, and clear handoff to a supervisor when needed.
Follow up with a note referencing the conversation
A follow-up email after a front desk interview should mention one specific topic from the conversation, not just thank the interviewer. Referencing the detail shows attentiveness, which is exactly the quality the role demands, and keeps you top of mind during a decision that often moves quickly.
Front Desk Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most front desk specialists?
Energy Services, Community Health Centers, and Tampa General Hospital are hiring the most front desk specialists right now, with openings concentrated in Florida, Texas, and North Carolina, based on current listings on Migrate Mate as of November 2026. Healthcare networks, hotel groups, and corporate office operators consistently post the highest volume of openings nationwide.
How many front desk specialist jobs are remote?
About 6% of front desk specialist openings are fully remote or hybrid as of November 2026, reflecting the in-person nature of most front desk functions. Remote opportunities tend to cluster in virtual reception, remote scheduling coordination, and administrative support roles where physical presence at a reception desk is not required.
How do you become a front desk specialist?
Start by building experience in any customer-facing role, such as retail, food service, or call center work, since the core skills transfer directly. From there, learn the scheduling and intake software common to your target industry. Many employers train on proprietary systems, so demonstrating comfort with any similar platform gets you in the door. A certificate in medical or hospitality administration can accelerate hiring in specialized settings.
Can you get hired as a front desk specialist with little or no experience?
Yes, many employers hire candidates with no direct front desk experience if you can demonstrate strong communication skills and comfort with computers and phones. Entry-level openings in fitness centers, small medical practices, and boutique hotels are the most accessible starting points. Volunteering at a reception desk, completing a short administrative certificate, or temping through a staffing agency builds the resume line that makes the next application easier.
What does the front desk specialist interview process look like?
Most front desk specialist interviews follow two or three stages. The first is a phone or video screen covering your availability, software familiarity, and experience with high-traffic environments. The second is an in-person interview that typically includes scenario questions about handling difficult visitors or juggling competing priorities. Some employers in healthcare or hospitality add a brief skills assessment covering typing speed or software navigation before extending an offer.
Where can I find and apply to front desk specialist jobs?
You can find and apply to front desk specialist jobs on Migrate Mate, which lists current openings from employers across the United States. The listings cover healthcare, hospitality, corporate, and wellness settings at every experience level. Find the roles that fit your background and apply directly to each listing from the page.
See All 163+ Front Desk Specialist Jobs
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