Green Card Alliances Manager Jobs
Alliances Manager roles qualify for employment-based green card sponsorship through EB-2 or EB-3, depending on your credentials and the employer's requirements. The PERM labor certification process lets U.S. employers permanently sponsor you, covering partnership development and channel strategy positions that require specialized business expertise and typically a bachelor's or advanced degree.
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Get Access To All JobsCompany Description
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There’s another option. Freshworks. With a fresh vision for how the world works.
Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations.
Fresh vision. Real impact. Come build it with us.
Job Description
This is a pivotal individual contributor role at the heart of Freshworks’ North America channel growth strategy. As SI Partner Manager, you will own the full lifecycle of our Systems Integrator business in North America — from prospecting and signing new SI partners through to driving active pipeline and revenue through those relationships.
The North America SI opportunity is significant. Freshworks is building a strategic motion to displace incumbent ITSM and CX platforms through SI-led delivery, and this role sits at the center of that effort. You will work closely with field sales, pre-sales, and marketing, as well as directly with SI practice leads, to build a partner ecosystem that generates meaningful, repeatable revenue.
Responsibilities:
SI Recruitment & Onboarding
- Identify, target, and sign SI partners (e.g., Capgemini, CGI, Unisys) aligned to Freshworks’ ITSM and CX growth priorities
- Build and maintain a pipeline of prospective SI partners, drawing on market mapping, ex-ServiceNow and ex-incumbent networks, and competitive intelligence
- Lead the end-to-end partner recruitment process — from initial outreach and business case development through to contract execution and onboarding
- Design and execute structured onboarding programs that bring new SIs to first-deal-ready status quickly: product knowledge, commercial terms, deal registration, pre-sales support model
Partner Enablement & Acceleration
- Build and maintain SI partner capability across sales, pre-sales, and delivery — ensuring partners can self-sufficiently position, scope, and close Freshworks-based solutions
- Develop joint go-to-market plans with each SI partner, including target verticals, solution plays, and co-sell motions with Freshworks field teams
- Drive participation in Freshworks enablement programmes, including accreditation, demo certification, and deal support resources
- Act as the primary relationship owner into SI practice leads and partner alliances teams, building multi-threaded engagement across sales, delivery, and leadership
Pipeline & Revenue
- Own and actively manage a partner-sourced and partner-influenced pipeline, working with CAMs and field AEs to progress and close SI-originated opportunities
- Set and hold partners to joint pipeline targets and revenue commitments through structured QBR and business planning rhythms
- Co-sell alongside SI partners on key opportunities, providing commercial, technical, and executive support as required
- Track and report on SI pipeline health, deal velocity, and revenue contribution through Salesforce, ensuring accurate and up-to-date forecasting
Strategy & Ecosystem Development
- Contribute to the North America SI partner strategy, including partner selection criteria, tiering, and investment allocation
- Identify SI partners with existing ServiceNow or legacy ITSM practices as priority displacement targets and develop engagement plans accordingly
- Work cross-functionally with marketing, product, and pre-sales to develop SI-specific content, solution briefs, and campaign assets
- Feed market and competitive intelligence back into channel leadership, including partner sentiment, competitor partner programmes, and whitespace opportunity
Qualifications
- 7+ years’ experience in channel, alliances, or partner management within a SaaS or enterprise software environment
- Demonstrable track record of recruiting and activating SI partners, not just managing existing relationships
- Strong understanding of how mid-tier SIs operate: practice structures, P&L dynamics, delivery models, and how they make partner investment decisions
- Experience working in or adjacent to ITSM, EX, or CX categories — familiarity with the ServiceNow ecosystem is a strong advantage
- Commercially rigorous: comfortable building joint business plans, setting pipeline targets, and holding partners accountable to commitments
- Ability to build and maintain senior relationships within SI organisations — practice leads, alliance directors, and C-level stakeholders
- Strong pipeline management discipline — fluent in Salesforce or equivalent CRM for partner opportunity tracking and forecasting
- Effective at working cross-functionally: comfortable aligning field sales, pre-sales, and marketing behind partner-led motions
Preferred
- Prior experience at a vendor in a channel or alliance role targeting ServiceNow displacement or competing against legacy ITSM platforms
- Existing network within North America SI community (Capgemini, CGI, Unisys, Computacenter, or equivalent)
- Experience building net-new SI practices around a vendor platform from early stage
- Familiarity with co-sell and marketplace dynamics as a complement to SI-led GTM
- Background in solution or pre-sales that gives you credibility in technical and delivery conversations with SI partners
Personal Attributes
- Hunter mentality: energised by finding and opening new relationships, not just managing the existing book
- High commercial IQ — able to quickly assess partner fit, investment appetite, and revenue potential
- Direct and confident communicator — able to influence without authority across both internal and partner organisations
- Disciplined operator: tracks commitments, follows through, and manages a structured pipeline without prompting
- Comfortable with ambiguity and early-stage programme building — this is a role that will shape the SI motion, not inherit a mature one
Additional Information
The annual base salary range for this position is $161,500 - $199,500. This role is also eligible for sales commissions.
Compensation is based on a variety of factors, including but not limited to location, experience, job-related skills, and level.
Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity + ESPP, flexible PTO, flexible spending, commuter benefits, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
Company Description
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There’s another option. Freshworks. With a fresh vision for how the world works.
Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations.
Fresh vision. Real impact. Come build it with us.
Job Description
This is a pivotal individual contributor role at the heart of Freshworks’ North America channel growth strategy. As SI Partner Manager, you will own the full lifecycle of our Systems Integrator business in North America — from prospecting and signing new SI partners through to driving active pipeline and revenue through those relationships.
The North America SI opportunity is significant. Freshworks is building a strategic motion to displace incumbent ITSM and CX platforms through SI-led delivery, and this role sits at the center of that effort. You will work closely with field sales, pre-sales, and marketing, as well as directly with SI practice leads, to build a partner ecosystem that generates meaningful, repeatable revenue.
Responsibilities:
SI Recruitment & Onboarding
- Identify, target, and sign SI partners (e.g., Capgemini, CGI, Unisys) aligned to Freshworks’ ITSM and CX growth priorities
- Build and maintain a pipeline of prospective SI partners, drawing on market mapping, ex-ServiceNow and ex-incumbent networks, and competitive intelligence
- Lead the end-to-end partner recruitment process — from initial outreach and business case development through to contract execution and onboarding
- Design and execute structured onboarding programs that bring new SIs to first-deal-ready status quickly: product knowledge, commercial terms, deal registration, pre-sales support model
Partner Enablement & Acceleration
- Build and maintain SI partner capability across sales, pre-sales, and delivery — ensuring partners can self-sufficiently position, scope, and close Freshworks-based solutions
- Develop joint go-to-market plans with each SI partner, including target verticals, solution plays, and co-sell motions with Freshworks field teams
- Drive participation in Freshworks enablement programmes, including accreditation, demo certification, and deal support resources
- Act as the primary relationship owner into SI practice leads and partner alliances teams, building multi-threaded engagement across sales, delivery, and leadership
Pipeline & Revenue
- Own and actively manage a partner-sourced and partner-influenced pipeline, working with CAMs and field AEs to progress and close SI-originated opportunities
- Set and hold partners to joint pipeline targets and revenue commitments through structured QBR and business planning rhythms
- Co-sell alongside SI partners on key opportunities, providing commercial, technical, and executive support as required
- Track and report on SI pipeline health, deal velocity, and revenue contribution through Salesforce, ensuring accurate and up-to-date forecasting
Strategy & Ecosystem Development
- Contribute to the North America SI partner strategy, including partner selection criteria, tiering, and investment allocation
- Identify SI partners with existing ServiceNow or legacy ITSM practices as priority displacement targets and develop engagement plans accordingly
- Work cross-functionally with marketing, product, and pre-sales to develop SI-specific content, solution briefs, and campaign assets
- Feed market and competitive intelligence back into channel leadership, including partner sentiment, competitor partner programmes, and whitespace opportunity
Qualifications
- 7+ years’ experience in channel, alliances, or partner management within a SaaS or enterprise software environment
- Demonstrable track record of recruiting and activating SI partners, not just managing existing relationships
- Strong understanding of how mid-tier SIs operate: practice structures, P&L dynamics, delivery models, and how they make partner investment decisions
- Experience working in or adjacent to ITSM, EX, or CX categories — familiarity with the ServiceNow ecosystem is a strong advantage
- Commercially rigorous: comfortable building joint business plans, setting pipeline targets, and holding partners accountable to commitments
- Ability to build and maintain senior relationships within SI organisations — practice leads, alliance directors, and C-level stakeholders
- Strong pipeline management discipline — fluent in Salesforce or equivalent CRM for partner opportunity tracking and forecasting
- Effective at working cross-functionally: comfortable aligning field sales, pre-sales, and marketing behind partner-led motions
Preferred
- Prior experience at a vendor in a channel or alliance role targeting ServiceNow displacement or competing against legacy ITSM platforms
- Existing network within North America SI community (Capgemini, CGI, Unisys, Computacenter, or equivalent)
- Experience building net-new SI practices around a vendor platform from early stage
- Familiarity with co-sell and marketplace dynamics as a complement to SI-led GTM
- Background in solution or pre-sales that gives you credibility in technical and delivery conversations with SI partners
Personal Attributes
- Hunter mentality: energised by finding and opening new relationships, not just managing the existing book
- High commercial IQ — able to quickly assess partner fit, investment appetite, and revenue potential
- Direct and confident communicator — able to influence without authority across both internal and partner organisations
- Disciplined operator: tracks commitments, follows through, and manages a structured pipeline without prompting
- Comfortable with ambiguity and early-stage programme building — this is a role that will shape the SI motion, not inherit a mature one
Additional Information
The annual base salary range for this position is $161,500 - $199,500. This role is also eligible for sales commissions.
Compensation is based on a variety of factors, including but not limited to location, experience, job-related skills, and level.
Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity + ESPP, flexible PTO, flexible spending, commuter benefits, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
See all 94+ Green Card Alliances Manager Jobs
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Get Access To All JobsTips for Finding Green Card Sponsorship as an Alliances Manager
Match your credentials to EB-2 requirements
Alliances Manager roles often qualify under EB-2 when the position requires an advanced degree in business, marketing, or a related field. Gather transcripts, degree certificates, and any credential evaluations before approaching employers about sponsorship.
Target employers with PERM filing history
Companies that have filed PERM applications for business development or channel management roles before are far more likely to sponsor again. DOL disclosure data lets you verify which employers have processed green cards for alliance-focused positions.
Search sponsoring employers through Migrate Mate
Migrate Mate filters job listings by green card sponsorship history, so you can focus on Alliances Manager openings at companies already familiar with the PERM and I-140 process rather than educating employers from scratch.
Clarify the prevailing wage before accepting an offer
Your employer must pay the DOL prevailing wage for your specific Alliances Manager role and work location. Use the OFLC Wage Search to look up the applicable wage level before you negotiate, so your offer meets PERM requirements from day one.
Understand how a job change affects your priority date
If you switch employers after your I-140 is approved and have held that approval for 180 days, portability under AC21 may let you carry your priority date to a similar Alliances Manager role, protecting years of waiting time in the queue.
Document your partnership scope for the PERM job description
PERM requires a precise job description that reflects your actual duties. Work with your employer to document alliance-specific responsibilities, such as partner program management and co-sell coordination, rather than generic business development language that could trigger a DOL audit.
Green Card Alliances Manager: Frequently Asked Questions
Does an Alliances Manager role qualify for EB-2 or EB-3 sponsorship?
It depends on the position requirements. If the employer requires a master's degree or a bachelor's degree plus substantial progressive experience for the Alliances Manager role, EB-2 applies. If the role requires a bachelor's degree in a relevant field but not an advanced degree, EB-3 is the appropriate category. The employer's documented minimum requirements drive the classification, not your personal credentials alone.
How does green card sponsorship differ from H-1B for an Alliances Manager?
H-1B visa is a temporary work visa with a three-year initial period, subject to the annual lottery cap. Green card sponsorship through PERM and EB-2 or EB-3 is a permanent immigration pathway with no lottery. The tradeoff is timeline: PERM labor certification and I-140 adjudication can take one to two years before you even reach the visa queue, but the result is lawful permanent residency rather than repeated visa renewals.
What does the PERM process look like for an Alliances Manager position?
Your employer files a labor certification application with DOL, demonstrating that no qualified U.S. worker is available for the specific Alliances Manager role at the prevailing wage. This involves a supervised recruitment campaign, typically lasting 60 to 90 days, before filing. Once DOL certifies the application, your employer files an I-140 immigrant petition with USCIS. You can file for adjustment of status when your priority date becomes current.
How can I find Alliances Manager jobs that offer green card sponsorship?
Migrate Mate is built specifically to surface jobs with employment-based green card sponsorship, filtering by role type and employer filing history. Standard job boards don't filter by PERM or I-140 history, which means you spend significant time approaching employers who have no experience sponsoring permanent residency and may decline once they understand the cost and timeline.
Can I use O*NET data to strengthen my Alliances Manager PERM application?
O*NET provides the occupational profile for alliance and partnership management roles, including standard tasks, skills, and education requirements. Your employer's attorney typically references O*NET when drafting the PERM job description to ensure the duties align with the recognized occupation. Reviewing the O*NET profile yourself helps you identify whether your role's documented requirements support EB-2 or EB-3 classification before the filing begins.