Green Card Director Of Strategic Accounts Jobs
Director of Strategic Accounts roles qualify for EB-2 or EB-3 green card sponsorship when the position requires a bachelor's degree or higher in business, marketing, or a related field. Employers file a PERM labor certification with DOL before sponsoring you for permanent residency, making this a stronger long-term path than a temporary work visa.
Find Green Card Director Of Strategic Accounts JobsOverview
Showing 5 of 42+ Director Of Strategic Accounts jobs
See all 42+ Director Of Strategic Accounts Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Director Of Strategic Accounts roles.
Get Access To All JobsWho we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About the Role:
The Senior Manager, Strategic Customer Success is a critical leadership position within the Enterprise Sales Organization. In this role, you will be responsible for owning career development, recruiting efforts, account-level strategy, retention, and upsell targets for our remote, US-based team. You will collaborate with Directors of Strategic Accounts and Regional Vice Presidents, along with other departments, to ensure our CSMs effectively help our most valuable customers achieve business success through Motive’s suite of solutions.
The ideal candidate is an excellent leader with deep experiential knowledge of how high-growth SaaS companies leverage Customer Success best practices to grow and retain their customers. This role emphasizes a focus on the client's business outcomes, going beyond just product adoption. Strategic CSMs build strong, trust-based relationships with senior stakeholders, including C-level executives, and act as trusted advisors.
What You'll Do:
- Lead a team of 6-9 Strategic Customer Success Managers to exceed their retention goals for a portfolio of high-value, high-complexity strategic accounts.
- Develop and constantly iterate playbooks that drive outcomes for Motive’s strategic clients.
- Leverage data and analytics to advocate for the client base, care for team performance, and accurately forecast the business, including net revenue retention and gross retention rate.
- Own advocating for strategic clients with internal stakeholders to drive value and ensure client outcomes are achieved, acting as the voice of the customer within the organization.
- Manage pipeline reviews, escalations, team meetings, and expectations around Executive Business Reviews and Account Planning, with a focus on delivering high-touch, white-glove service to large, key accounts.
- Define and execute tailored success plans to help strategic customers achieve their business objectives, including identifying and formalizing solutions to their biggest challenges.
- Identify and pursue upsell and cross-sell opportunities in collaboration with sales.
- Monitor customer health, proactively mitigate risks, and secure renewals.
- Collaborate with product development, sales, and marketing teams to communicate customer feedback and advocate for improvements that align with client needs.
- Cultivate and manage strong internal and external relationships to ensure our customers' needs are consistently driven forward.
What We're Looking For:
- 5+ years proven track record of successfully leading a high-performing Customer Success team in B2B SaaS, with a focus on strategic or enterprise clients.
- B2B Enterprise SaaS platforms with a user- or seat-based licensing model preferred.
- Demonstrated ability to lead a team of 6-9 CSMs with Strategic clients, each carrying a book of business over $4M in ARR.
- Execution-focused leader with an emphasis on process excellence, utilizing technology specifically with AI.
- Ability to leverage data to inform decision-making and identify opportunities to service the existing account base better, translating data into actionable insights.
- Collaborative leader that fosters strong internal partnerships with key stakeholders to effectively advocate for clients.
- Strong understanding of growth and retention strategies in B2B environments.
- Excellent communication and presentation skills, with the ability to engage C-level executives and tailor messaging to diverse audiences.
- Experience with change management, motivating and overcoming barriers to significant, transformational change.
- Proven ability to build and maintain strong relationships with customers, understanding their unique needs and driving successful outcomes.
- Demonstrated experience in managing complex internal and external relationships to achieve customer success objectives.
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About the Role:
The Senior Manager, Strategic Customer Success is a critical leadership position within the Enterprise Sales Organization. In this role, you will be responsible for owning career development, recruiting efforts, account-level strategy, retention, and upsell targets for our remote, US-based team. You will collaborate with Directors of Strategic Accounts and Regional Vice Presidents, along with other departments, to ensure our CSMs effectively help our most valuable customers achieve business success through Motive’s suite of solutions.
The ideal candidate is an excellent leader with deep experiential knowledge of how high-growth SaaS companies leverage Customer Success best practices to grow and retain their customers. This role emphasizes a focus on the client's business outcomes, going beyond just product adoption. Strategic CSMs build strong, trust-based relationships with senior stakeholders, including C-level executives, and act as trusted advisors.
What You'll Do:
- Lead a team of 6-9 Strategic Customer Success Managers to exceed their retention goals for a portfolio of high-value, high-complexity strategic accounts.
- Develop and constantly iterate playbooks that drive outcomes for Motive’s strategic clients.
- Leverage data and analytics to advocate for the client base, care for team performance, and accurately forecast the business, including net revenue retention and gross retention rate.
- Own advocating for strategic clients with internal stakeholders to drive value and ensure client outcomes are achieved, acting as the voice of the customer within the organization.
- Manage pipeline reviews, escalations, team meetings, and expectations around Executive Business Reviews and Account Planning, with a focus on delivering high-touch, white-glove service to large, key accounts.
- Define and execute tailored success plans to help strategic customers achieve their business objectives, including identifying and formalizing solutions to their biggest challenges.
- Identify and pursue upsell and cross-sell opportunities in collaboration with sales.
- Monitor customer health, proactively mitigate risks, and secure renewals.
- Collaborate with product development, sales, and marketing teams to communicate customer feedback and advocate for improvements that align with client needs.
- Cultivate and manage strong internal and external relationships to ensure our customers' needs are consistently driven forward.
What We're Looking For:
- 5+ years proven track record of successfully leading a high-performing Customer Success team in B2B SaaS, with a focus on strategic or enterprise clients.
- B2B Enterprise SaaS platforms with a user- or seat-based licensing model preferred.
- Demonstrated ability to lead a team of 6-9 CSMs with Strategic clients, each carrying a book of business over $4M in ARR.
- Execution-focused leader with an emphasis on process excellence, utilizing technology specifically with AI.
- Ability to leverage data to inform decision-making and identify opportunities to service the existing account base better, translating data into actionable insights.
- Collaborative leader that fosters strong internal partnerships with key stakeholders to effectively advocate for clients.
- Strong understanding of growth and retention strategies in B2B environments.
- Excellent communication and presentation skills, with the ability to engage C-level executives and tailor messaging to diverse audiences.
- Experience with change management, motivating and overcoming barriers to significant, transformational change.
- Proven ability to build and maintain strong relationships with customers, understanding their unique needs and driving successful outcomes.
- Demonstrated experience in managing complex internal and external relationships to achieve customer success objectives.
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.
See all 42+ Green Card Director Of Strategic Accounts Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Director Of Strategic Accounts Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship in Director Of Strategic Accounts
Document your revenue impact with numbers
PERM job descriptions must reflect actual duties, and for strategic accounts roles, quantified outcomes strengthen your I-140 petition. Gather signed quota attainment letters, renewal rate data, and contract value records before your employer files.
Target enterprise software and SaaS employers
These sectors sponsor Directors of Strategic Accounts at EB-2 and EB-3 levels most consistently because the role requires a specific degree field, not just sales experience. Look for employers who have filed PERM applications for account management or customer success leadership roles.
Search green card sponsoring employers on Migrate Mate
Filter by job title and PERM filing history on Migrate Mate to find employers who have sponsored Directors of Strategic Accounts before. A prior PERM filing in this title signals the employer understands the process and won't treat it as a new experiment.
Verify your role meets EB-2 advanced degree requirements
EB-2 requires the position to normally require a master's degree or equivalent. If the job description says a bachelor's plus progressive experience is acceptable, your employer may need to narrow the minimum requirements before PERM filing to qualify your category correctly.
Ask about prevailing wage level before accepting an offer
DOL uses O*NET and the OFLC Wage Search to set the wage floor your employer must pay during PERM. Directors of Strategic Accounts often land at Level III or IV. Confirm the offered salary meets or exceeds the certified wage before your employer submits the labor certification.
Negotiate PERM filing into your offer letter timeline
EB-3 PERM processing at DOL currently runs six to twelve months before you reach the I-140 stage, and priority dates can add further wait time depending on your birth country. Agreeing on a PERM start date in writing at the offer stage protects you if internal priorities shift after you join.
Green Card Director Of Strategic Accounts: Frequently Asked Questions
Do Director of Strategic Accounts roles qualify for EB-2 or EB-3 green card sponsorship?
Both categories can apply depending on how the employer structures the job requirements. EB-2 applies when the position normally requires a master's degree or equivalent. EB-3 covers roles requiring a bachelor's degree. Because most Director of Strategic Accounts postings list a bachelor's degree as the minimum, EB-3 is the more common path, though employers can structure the role for EB-2 if the duties genuinely demand graduate-level training.
How does green card sponsorship for this role differ from H-1B sponsorship?
H-1B visa is a temporary nonimmigrant visa capped at 85,000 per year with a lottery. EB-3 green card sponsorship through PERM has no annual cap on petitions, though visa numbers can be backlogged for certain birth countries. The PERM process is longer, typically twelve to twenty-four months from labor certification to I-140 approval, but the outcome is permanent residency rather than a two- or three-year work authorization period.
How can I find employers who have sponsored Directors of Strategic Accounts for green cards before?
Use Migrate Mate to search by job title and green card filing history. Employers who have previously completed PERM for this role already understand the wage requirements, recruitment documentation, and DOL audit risk specific to account leadership positions. Targeting these employers significantly reduces the risk of a sponsorship process that stalls or gets abandoned after you join.
What is the PERM labor certification process for a Director of Strategic Accounts role?
PERM requires your employer to conduct a supervised recruitment campaign showing no qualified U.S. workers are available for the role at the offered wage and location. DOL reviews the recruitment results and certifies or audits the application. For strategic accounts director roles, the employer must define specific degree and experience requirements carefully because overly broad job descriptions can trigger an audit or denial.
Can I switch employers during the green card process for this role?
Once your I-140 petition has been approved for 180 days and your priority date is current or close to current, portability rules under AC21 allow you to move to a similar role at a new employer without restarting the green card process. Director of Strategic Accounts roles typically qualify for portability with other senior account management or revenue leadership positions, but your new employer should review the match before you resign.