Customer Solutions Manager Green Card Jobs
Customer Solutions Manager roles qualify for EB-2 and EB-3 green card sponsorship when the position requires a bachelor's degree or higher in business, communications, or a related field. Employers file a PERM labor certification with DOL before sponsoring your I-140, making this a pathway to permanent residency rather than a temporary status.
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Get Access To All JobsCustomer Solutions Manager
- 26000776
Linde Gas & Equipment Inc.Customer Service Manager
Location: Fresno, CA
Linde Gas & Equipment Inc. is seeking a Customer Service Manager to join our team! Customer Service Manager will be responsible for performing and monitoring day-to-day Customer Excellence Center activities and processes in a customer service environment with the objective of creating an outstanding customer experience.
The Customer Service Manager requires hands-on engagement with Supervisors, team members, external and internal customers, and daily activities with an eye for process adherence and improvement within the department and organization.
What we offer you!
- Competitive compensation
- Comprehensive benefits plan (medical, dental, vision and more)
- 401(k) retirement savings plan
- Paid time off (vacation, holidays, PTO)
- Employee discount programs
- Career growth opportunities
Pay Range: $76,500 - $112,200, depending on experience.
What you will be doing:
- Responsible for client support in specific geographic region
- Supporting the CEC in reaching productivity and service level goals for the department through monitoring of various daily reports and department planning including the monitoring of orders, monitoring cut and reschedules processed by CEC, etc.
- Performance Management of Call Center Supervisor and Call Center Representatives; coaching, development, and discipline
- Supervise, train and coach Call Center Supervisor and Call Center Representatives (up to 40 Linde employees)
- Perform progress evaluations for direct reports including monthly KPI reports, quarterly KPI reports and annual PMP.
- Process improvement – Uses Six Sigma, Lean & process mapping skills to improve processes and productivity
- Demonstrates interpersonal, project management, written and verbal communication skills
- Prepares management reports as required
- Ability to analyze data and develop strategic improvement plans based on trend patterns
- Develop relationships with key sales, customer support, distributor, and region management personnel to achieve specific goals and service level standards
- Utilizes excellent and professional communication skills to ensure that all internal and external customer needs are met.
- Interfaces professionally and in a timely manner with inter-company departments and regions, responding to the needs of internal customers.
- Other duties as assigned
What makes you great:
- High School Diploma required / Bachelor's Degree preferred
- Minimum of 2 – 4 years of customer service or in-store sales experience required
- Knowledge of specialty gas, industrial gas, medical gas and welding related products preferred
- 1-3 years of supervisory experience required
- Excellent verbal and written communications skills
- Expertise in computer systems and computers applications
Why you will enjoy working with us:
Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.
Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet.
Don’t wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Primary Location California-FRESNO
Schedule Full-time
Job Sales & Marketing
Unposting Date Ongoing
Customer Solutions Manager
- 26000776
Linde Gas & Equipment Inc.Customer Service Manager
Location: Fresno, CA
Linde Gas & Equipment Inc. is seeking a Customer Service Manager to join our team! Customer Service Manager will be responsible for performing and monitoring day-to-day Customer Excellence Center activities and processes in a customer service environment with the objective of creating an outstanding customer experience.
The Customer Service Manager requires hands-on engagement with Supervisors, team members, external and internal customers, and daily activities with an eye for process adherence and improvement within the department and organization.
What we offer you!
- Competitive compensation
- Comprehensive benefits plan (medical, dental, vision and more)
- 401(k) retirement savings plan
- Paid time off (vacation, holidays, PTO)
- Employee discount programs
- Career growth opportunities
Pay Range: $76,500 - $112,200, depending on experience.
What you will be doing:
- Responsible for client support in specific geographic region
- Supporting the CEC in reaching productivity and service level goals for the department through monitoring of various daily reports and department planning including the monitoring of orders, monitoring cut and reschedules processed by CEC, etc.
- Performance Management of Call Center Supervisor and Call Center Representatives; coaching, development, and discipline
- Supervise, train and coach Call Center Supervisor and Call Center Representatives (up to 40 Linde employees)
- Perform progress evaluations for direct reports including monthly KPI reports, quarterly KPI reports and annual PMP.
- Process improvement – Uses Six Sigma, Lean & process mapping skills to improve processes and productivity
- Demonstrates interpersonal, project management, written and verbal communication skills
- Prepares management reports as required
- Ability to analyze data and develop strategic improvement plans based on trend patterns
- Develop relationships with key sales, customer support, distributor, and region management personnel to achieve specific goals and service level standards
- Utilizes excellent and professional communication skills to ensure that all internal and external customer needs are met.
- Interfaces professionally and in a timely manner with inter-company departments and regions, responding to the needs of internal customers.
- Other duties as assigned
What makes you great:
- High School Diploma required / Bachelor's Degree preferred
- Minimum of 2 – 4 years of customer service or in-store sales experience required
- Knowledge of specialty gas, industrial gas, medical gas and welding related products preferred
- 1-3 years of supervisory experience required
- Excellent verbal and written communications skills
- Expertise in computer systems and computers applications
Why you will enjoy working with us:
Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.
Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet.
Don’t wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Primary Location California-FRESNO
Schedule Full-time
Job Sales & Marketing
Unposting Date Ongoing
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Solutions Manager
Frame your credentials for PERM job requirements
PERM requires your education and experience to match the advertised minimum requirements exactly. Document your bachelor's degree in business, communications, or a directly related field before applying, since USCIS will scrutinize whether your background fits the certified job description.
Target employers with active PERM filing histories
Search OFLC disclosure data for Customer Solutions Manager or similar titles under SOC code 11-3021. Companies that have filed PERM certifications for this role previously are far more likely to sponsor again than employers with no green card filing history.
Use Migrate Mate to surface green card sponsoring employers
Filter your job search by EB-2 and EB-3 sponsorship history using Migrate Mate so you only apply to employers who have already navigated PERM for this occupation, saving months of outreach to companies that won't sponsor.
Clarify sponsorship intent before accepting an offer
Ask directly whether the employer will initiate PERM within your first year. Some companies sponsor only after a performance review period, which can delay your priority date and extend your overall green card timeline by 12 to 18 months.
Distinguish EB-2 and EB-3 eligibility before your I-140
If your Customer Solutions Manager role requires an advanced degree or you hold one and the duties demand it, EB-2 can shorten your wait in countries with shorter backlogs. Your employer's immigration counsel determines which category the petition supports.
Verify your employer is enrolled in E-Verify before the I-485
Employers sponsoring you through adjustment of status must be E-Verify participants if you're changing jobs using AC21 portability. Confirm enrollment status early so a last-minute compliance gap doesn't stall your green card after your I-140 is approved.
Customer Solutions Manager jobs are hiring across the US. Find yours.
Find Customer Solutions Manager JobsCustomer Solutions Manager Green Card Sponsorship: Frequently Asked Questions
Does a Customer Solutions Manager role qualify for EB-2 or EB-3 green card sponsorship?
Most Customer Solutions Manager positions qualify under EB-3 as a skilled worker or professional when the employer requires a bachelor's degree. If the role requires an advanced degree or the employer documents that the position normally requires a master's, EB-2 may apply. Your employer's petition determines which category USCIS evaluates.
How is green card sponsorship different from H-1B sponsorship for this role?
The H-1B is a temporary nonimmigrant status capped at 85,000 per fiscal year with a lottery. EB-3 green card sponsorship through PERM has no annual lottery, results in permanent residency, and lets you start accumulating a priority date immediately. The tradeoff is a longer process: PERM, I-140, and adjustment of status together typically take two to four years for most countries.
What does the PERM labor certification process require from my employer?
PERM requires your employer to run a formal recruitment campaign proving no qualified U.S. workers are available for the role. DOL mandates specific ads, job postings, and documentation. The employer must also certify they will pay at least the prevailing wage from the OFLC Wage Search for Customer Solutions Manager in that location. You cannot self-petition under EB-3.
How do I find Customer Solutions Manager jobs where employers are willing to sponsor a green card?
Most job postings don't advertise PERM sponsorship willingness upfront. Migrate Mate lets you filter directly for employers with active EB-2 and EB-3 green card sponsorship histories in this occupation, so you can prioritize applications to companies that have already committed to PERM filings for similar roles rather than guessing from a standard job listing.
Can I switch employers after my I-140 is approved but before my green card is issued?
Yes. Under AC21 portability, once your I-140 has been approved and your I-485 has been pending for 180 days or more, you can change to a same or similar occupation without losing your priority date. Customer Solutions Manager roles that share substantially similar duties under the same SOC code typically satisfy the portability standard that USCIS applies.
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