Green Card Customer Success Consultant Jobs
Customer Success Consultant roles qualify for EB-2 or EB-3 green card sponsorship when the position requires a bachelor's degree in business, communications, or a related field. Employers file a PERM labor certification with DOL before sponsoring permanent residency, making sponsorship a longer but permanent path compared to temporary work visas.
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Get Access To All JobsAbout Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
The Role
The Customer Value Architect is one of the most specialized roles in the Tekion Customer Value organization. This is not a generalist account role. It is a domain specialist role built on deep dealership operations experience and mastery of the Tekion DMS platform. Where the Customer Value Manager owns the customer relationship and commercial outcome, the CVA owns the product truth. CVAs are the people CVMs call when a dealer needs more than a conversation. They turn utilization data into a performance diagnosis, and that diagnosis into a roadmap the dealer will follow.
What You Will Do
Dealership Engagement:
- Conduct performance assessments using the Dealer Maturity Model diagnostic, identifying where each rooftop sits across the five-tier progression and the specific blockers preventing advancement
- Own the tier advancement plan for each account, translating DMM findings into a prioritized roadmap with clear milestones and measurable outcomes
- Partner with Customer Value Managers to integrate DMM findings into Customer Value Plans and Value Review conversations
- Identify and interpret industry metrics as value realization evidence
Consultative Engagement:
- Apply structured discovery methodology to every engagement. Diagnose before prescribing, and enter each account with a defined approach, not a pre-built agenda
- Frame problems in the dealer's language. Translate platform data and adoption gaps into business terms the dealer principal, GM, or department manager already uses
- Navigate resistance with diagnosis, not repetition. Identify the source of pushback and adapt the engagement approach accordingly
- Facilitate high-stakes conversations including value reviews, workflow redesign sessions, and change management discussions that require structured facilitation, not content delivery
Platform Expertise and Scalable Delivery:
- Maintain current mastery of the Tekion platform across all relevant modules
- Serve as the escalation resource for complex product questions that exceed CVM depth. This is a domain expert function, not a support function
- Design and deliver group enablement programs, including cohort sessions, virtual clinics, and workflow deep dives, that scale CVA impact beyond the 1:1 model
- Contribute to CVA playbook development, turning field patterns into repeatable methodology the full team can apply
What You Will Bring
- Direct experience in automotive dealership operations as a GM, controller, department manager, or equivalent role where you owned outcomes across multiple functions
- The ability to walk into any dealership and be immediately credible in a room of operators. Not because of what you say, but because of what you know
- Demonstrated fluency with DMS platforms and dealership technology. You do not need to be trained on what a desking tool is or what a deal jacket contains
- Structured consulting or advisory instincts, including the ability to diagnose a situation, build a recommendation, and guide a stakeholder to action
Strong Preference
- Prior experience with Tekion or a comparable DMS at an administrative or power user level
- Experience in a customer success, consulting, or enablement role within a SaaS or automotive technology environment
- Tekion ARC knowledge, Variable preferred, Fixed knowledge secondary. Internal CVA, PS or Support is the most likely resource.
- Familiarity with BI tools such as Tableau, Looker, Sigma, or Power BI
- Bachelor's degree in Business, Automotive Management, or related field; equivalent dealership operations experience accepted in lieu of degree
- Strong Executive Presence as they work with the top level Dealer Executives.
Perks & Benefits
- Competitive compensation and generous stock options
- 100% employer-paid top-of-the-line medical, dental and vision coverage
- Great benefits including unlimited PTO, parental leave and free snacks and beverages
- The opportunity to work with some of the brightest minds from Silicon Valley's most dominant and successful companies
- Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
- Work on the latest and coolest technologies – everything is home-grown and built ground-up
- A dynamic work environment with a strong sense of community and collaboration
- The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
- Exciting opportunities for career growth and development
Current Tekion Employees – Please apply via Greenhouse Internal Job Board
The salary range describes the minimum to maximum base salary range for this position across applicable US locations. The actual compensation offered may vary from the posted hiring range based on geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. In addition to the compensation listed, this position may be eligible for equity compensation, and/or a bonus or commission whereby total compensation may exceed base salary depending on individual or company performance. Your recruiter can share more about the specific salary range during the hiring process.
Base Salary Range
$78,000—$130,000 USD
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.
For more information on our privacy practices, please refer to our Applicant Privacy Notice here.
About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
The Role
The Customer Value Architect is one of the most specialized roles in the Tekion Customer Value organization. This is not a generalist account role. It is a domain specialist role built on deep dealership operations experience and mastery of the Tekion DMS platform. Where the Customer Value Manager owns the customer relationship and commercial outcome, the CVA owns the product truth. CVAs are the people CVMs call when a dealer needs more than a conversation. They turn utilization data into a performance diagnosis, and that diagnosis into a roadmap the dealer will follow.
What You Will Do
Dealership Engagement:
- Conduct performance assessments using the Dealer Maturity Model diagnostic, identifying where each rooftop sits across the five-tier progression and the specific blockers preventing advancement
- Own the tier advancement plan for each account, translating DMM findings into a prioritized roadmap with clear milestones and measurable outcomes
- Partner with Customer Value Managers to integrate DMM findings into Customer Value Plans and Value Review conversations
- Identify and interpret industry metrics as value realization evidence
Consultative Engagement:
- Apply structured discovery methodology to every engagement. Diagnose before prescribing, and enter each account with a defined approach, not a pre-built agenda
- Frame problems in the dealer's language. Translate platform data and adoption gaps into business terms the dealer principal, GM, or department manager already uses
- Navigate resistance with diagnosis, not repetition. Identify the source of pushback and adapt the engagement approach accordingly
- Facilitate high-stakes conversations including value reviews, workflow redesign sessions, and change management discussions that require structured facilitation, not content delivery
Platform Expertise and Scalable Delivery:
- Maintain current mastery of the Tekion platform across all relevant modules
- Serve as the escalation resource for complex product questions that exceed CVM depth. This is a domain expert function, not a support function
- Design and deliver group enablement programs, including cohort sessions, virtual clinics, and workflow deep dives, that scale CVA impact beyond the 1:1 model
- Contribute to CVA playbook development, turning field patterns into repeatable methodology the full team can apply
What You Will Bring
- Direct experience in automotive dealership operations as a GM, controller, department manager, or equivalent role where you owned outcomes across multiple functions
- The ability to walk into any dealership and be immediately credible in a room of operators. Not because of what you say, but because of what you know
- Demonstrated fluency with DMS platforms and dealership technology. You do not need to be trained on what a desking tool is or what a deal jacket contains
- Structured consulting or advisory instincts, including the ability to diagnose a situation, build a recommendation, and guide a stakeholder to action
Strong Preference
- Prior experience with Tekion or a comparable DMS at an administrative or power user level
- Experience in a customer success, consulting, or enablement role within a SaaS or automotive technology environment
- Tekion ARC knowledge, Variable preferred, Fixed knowledge secondary. Internal CVA, PS or Support is the most likely resource.
- Familiarity with BI tools such as Tableau, Looker, Sigma, or Power BI
- Bachelor's degree in Business, Automotive Management, or related field; equivalent dealership operations experience accepted in lieu of degree
- Strong Executive Presence as they work with the top level Dealer Executives.
Perks & Benefits
- Competitive compensation and generous stock options
- 100% employer-paid top-of-the-line medical, dental and vision coverage
- Great benefits including unlimited PTO, parental leave and free snacks and beverages
- The opportunity to work with some of the brightest minds from Silicon Valley's most dominant and successful companies
- Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
- Work on the latest and coolest technologies – everything is home-grown and built ground-up
- A dynamic work environment with a strong sense of community and collaboration
- The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
- Exciting opportunities for career growth and development
Current Tekion Employees – Please apply via Greenhouse Internal Job Board
The salary range describes the minimum to maximum base salary range for this position across applicable US locations. The actual compensation offered may vary from the posted hiring range based on geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. In addition to the compensation listed, this position may be eligible for equity compensation, and/or a bonus or commission whereby total compensation may exceed base salary depending on individual or company performance. Your recruiter can share more about the specific salary range during the hiring process.
Base Salary Range
$78,000—$130,000 USD
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.
For more information on our privacy practices, please refer to our Applicant Privacy Notice here.
See all 2,281+ Green Card Customer Success Consultant Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Customer Success Consultant Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Success Consultant
Document your degree-to-role alignment
PERM requires your employer to prove the role has a minimum degree requirement. A Customer Success Consultant position tied to business administration, information systems, or communications strengthens that case and supports EB-2 or EB-3 classification.
Target companies with PERM filing history
SaaS, enterprise software, and cloud services firms regularly sponsor customer success roles through PERM. Search DOL disclosure data via the OFLC Wage Search to confirm which employers have filed for this specific job title before applying.
Search green card roles using Migrate Mate
Migrate Mate filters Customer Success Consultant openings by employers with active green card sponsorship history, so you're not guessing which companies will file. Apply directly to roles where EB-2 or EB-3 sponsorship is already confirmed.
Negotiate sponsorship terms before accepting an offer
Confirm whether your employer will cover PERM filing costs and attorney fees before signing. Some companies sponsor the I-140 but require you to cover adjustment-of-status expenses, which affects your total cost and timeline planning.
Understand how PERM classification affects your timeline
EB-3 sponsorship for Customer Success Consultant roles requires a bachelor's degree and a job-specific PERM filing. For most countries outside India and China, priority dates are current, meaning your green card process can move faster than you'd expect.
Use O*NET to validate specialty occupation framing
Review the Customer Success Consultant occupation profile on O*NET to confirm the standard educational requirements and core competencies. This data supports your employer's PERM documentation and helps frame the role accurately in DOL filings.
Green Card Customer Success Consultant: Frequently Asked Questions
Does a Customer Success Consultant role qualify for EB-2 or EB-3 green card sponsorship?
Most Customer Success Consultant positions qualify under EB-3 as skilled workers requiring a bachelor's degree. EB-2 applies when the role demands an advanced degree or the employer documents that the position requires graduate-level expertise. Your employer's PERM filing will specify the minimum requirements, which determines which category applies.
How is green card sponsorship different from H-1B sponsorship for this role?
H-1B visa is a temporary status with a three-year initial period and annual lottery exposure. EB-2 and EB-3 green card sponsorship through PERM is a permanent path with no annual cap at the filing stage. The process takes longer, typically two to four years including PERM, I-140, and adjustment of status, but the outcome is lawful permanent residency rather than a renewable temporary visa.
What does the PERM labor certification process involve for Customer Success Consultant positions?
Your employer files a PERM application with DOL to prove no qualified U.S. workers are available for the role at the prevailing wage. DOL requires a recruitment campaign including job postings and documentation. Once certified, your employer files an I-140 immigrant petition with USCIS. Current DOL analyst review times can run several months, so your employer should start early.
How do I find Customer Success Consultant jobs where employers are willing to sponsor a green card?
Many employers hire for customer success roles but have not explicitly committed to PERM sponsorship in job postings. Migrate Mate lets you filter Customer Success Consultant openings by employers with confirmed green card sponsorship history, which removes the guesswork and focuses your applications on companies that have already sponsored similar roles.
Can I switch jobs after my employer files my EB-3 I-140?
Once your I-140 is approved and your priority date is more than 180 days old, portability rules under AC21 allow you to change to a same or similar role without losing your place in line. Customer success and account management roles are generally portable to each other, but your new employer should confirm the role meets the same occupational classification before you accept.