Customer Success Consultant Green Card Jobs
Customer Success Consultant roles qualify for EB-2 or EB-3 green card sponsorship when the position requires a bachelor's degree in business, communications, or a related field. Employers file a PERM labor certification with DOL before sponsoring permanent residency, making sponsorship a longer but permanent path compared to temporary work visas.
See All Customer Success Consultant JobsOverview
Showing 5 of 1,997+ Customer Success Consultant jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 1,997+ Customer Success Consultant jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Consultant roles.
Get Access To All JobsINTRODUCTION
Intradiem’s intelligent automation solution for customer service teams is reinventing customer service for everyone.
Who We Are
Intradiem is a technology company on a mission to reinvent customer service through automation.
What We Do
We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year.
How We Work
We take a “problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems.
Our Culture
We take a “people-first” approach, treating employees, customers and each other with the dignity and respect we all deserve. Intradiem employees enjoy a family-first culture, transparent leadership, and unfettered growth opportunities.
Our Values
We believe in service, encouraging our employees to contribute time and energy to causes that help improve the people and communities in which they live and work. We are guided by three core values:
- Servant’s Heart—caring enough about other people to understand what their problems are and placing the needs of colleagues, customers, and others over personal objectives.
- Craftsman’s Attitude—taking pride in the work we do and creating solutions that really solve the problem at hand (and trying again if the first attempt doesn’t do the trick).
- Growth Mindset—We believe progress comes from curiosity, openness, and perseverance. We welcome feedback, embrace change, and push beyond comfort zones to unlock new potential for ourselves, our teams, and our customers.
Your Role:
- Lead business decision meetings as the subject matter expert (SME) and trusted advisor, providing strategic guidance and consultation with customer's business team and Intradiem champions during implementations at a large healthcare customer.
- Manage multiple implementation projects, ensure timely completion with quality results, prioritize responsibilities, and effectively track progress.
- Build trusted advisor relationships with the customer’s executives and Intradiem champions to consult on best practices and proven solutions, maximizing the value and benefits of their Intradiem investment.
- Configure and manage the solution to align with the customer's objectives and requirements identified during business delivery meetings.
- Provide launch as well as ongoing support to the customer’s business team and other Intradiem champions, ensuring successful adoption by implementing Intradiem solutions and best practices.
- Provide troubleshooting support to assist with tracking and measuring the initial adoption of Intradiem against customer defined goals and objectives to ensure successful implementation and usage.
- Collaborate with internal cross-functional teams to develop and deliver high-quality services, maintaining strong working relationships to ensure customer satisfaction.
- Identify, document and communicate best practices, key trends, and process improvements.
- Conduct all business in accordance with Intradiem policies and procedures.
- All other duties as assigned.
Your Background:
- Bachelor's degree or 5+ years of experience in project management, software implementation, or Workforce Management role.
- Have 3+ years experience with business consulting and process improvement.
- Experience interfacing with external customers, sales, consulting services and executive management.
- Experience with SaaS software solutions.
- Excellent Change Management skills, including the ability to influence, motivate and persuade.
- Strong experience with Microsoft Excel, Word, and PowerPoint.
- Strong ability to convey functional information to non-technical personnel at all levels; and good listening skills to translate requirements from non-technical customers into requirements for the Product Management team.
- Excellent interpersonal skills and ability to build trusted relationships with individuals at all levels of an organization.
- Excellent written and oral communication skills, including presentation skills and ability to consult remotely and onsite.
- Desire and ability to proactively research solutions and best practices.
- Excellent reasoning and analytical skills.
- Strong customer focus and service orientation.
- Self-driven, with excellent time management skills.
- Hands-on, individual contributor and collaborative team player.
- Experience in the healthcare industry is preferred.
- Experience with contact centers is preferred.
Work Authorization:
Candidates must have the legal right to work in the country where the role is based at the time of application. Verification of identity and employment eligibility will be required during onboarding.
Intradiem is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity
INTRODUCTION
Intradiem’s intelligent automation solution for customer service teams is reinventing customer service for everyone.
Who We Are
Intradiem is a technology company on a mission to reinvent customer service through automation.
What We Do
We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year.
How We Work
We take a “problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems.
Our Culture
We take a “people-first” approach, treating employees, customers and each other with the dignity and respect we all deserve. Intradiem employees enjoy a family-first culture, transparent leadership, and unfettered growth opportunities.
Our Values
We believe in service, encouraging our employees to contribute time and energy to causes that help improve the people and communities in which they live and work. We are guided by three core values:
- Servant’s Heart—caring enough about other people to understand what their problems are and placing the needs of colleagues, customers, and others over personal objectives.
- Craftsman’s Attitude—taking pride in the work we do and creating solutions that really solve the problem at hand (and trying again if the first attempt doesn’t do the trick).
- Growth Mindset—We believe progress comes from curiosity, openness, and perseverance. We welcome feedback, embrace change, and push beyond comfort zones to unlock new potential for ourselves, our teams, and our customers.
Your Role:
- Lead business decision meetings as the subject matter expert (SME) and trusted advisor, providing strategic guidance and consultation with customer's business team and Intradiem champions during implementations at a large healthcare customer.
- Manage multiple implementation projects, ensure timely completion with quality results, prioritize responsibilities, and effectively track progress.
- Build trusted advisor relationships with the customer’s executives and Intradiem champions to consult on best practices and proven solutions, maximizing the value and benefits of their Intradiem investment.
- Configure and manage the solution to align with the customer's objectives and requirements identified during business delivery meetings.
- Provide launch as well as ongoing support to the customer’s business team and other Intradiem champions, ensuring successful adoption by implementing Intradiem solutions and best practices.
- Provide troubleshooting support to assist with tracking and measuring the initial adoption of Intradiem against customer defined goals and objectives to ensure successful implementation and usage.
- Collaborate with internal cross-functional teams to develop and deliver high-quality services, maintaining strong working relationships to ensure customer satisfaction.
- Identify, document and communicate best practices, key trends, and process improvements.
- Conduct all business in accordance with Intradiem policies and procedures.
- All other duties as assigned.
Your Background:
- Bachelor's degree or 5+ years of experience in project management, software implementation, or Workforce Management role.
- Have 3+ years experience with business consulting and process improvement.
- Experience interfacing with external customers, sales, consulting services and executive management.
- Experience with SaaS software solutions.
- Excellent Change Management skills, including the ability to influence, motivate and persuade.
- Strong experience with Microsoft Excel, Word, and PowerPoint.
- Strong ability to convey functional information to non-technical personnel at all levels; and good listening skills to translate requirements from non-technical customers into requirements for the Product Management team.
- Excellent interpersonal skills and ability to build trusted relationships with individuals at all levels of an organization.
- Excellent written and oral communication skills, including presentation skills and ability to consult remotely and onsite.
- Desire and ability to proactively research solutions and best practices.
- Excellent reasoning and analytical skills.
- Strong customer focus and service orientation.
- Self-driven, with excellent time management skills.
- Hands-on, individual contributor and collaborative team player.
- Experience in the healthcare industry is preferred.
- Experience with contact centers is preferred.
Work Authorization:
Candidates must have the legal right to work in the country where the role is based at the time of application. Verification of identity and employment eligibility will be required during onboarding.
Intradiem is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity
See all 1,997+ Customer Success Consultant jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Consultant roles.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Success Consultant
Target companies with PERM filing history
SaaS, enterprise software, and cloud services firms regularly sponsor customer success roles through PERM. Search DOL disclosure data via the OFLC Wage Search to confirm which employers have filed for this specific job title before applying.
Search green card roles using Migrate Mate
Migrate Mate filters Customer Success Consultant openings by employers with active green card sponsorship history, so you're not guessing which companies will file. Apply directly to roles where EB-2 or EB-3 sponsorship is already confirmed.
Negotiate sponsorship terms before accepting an offer
Confirm whether your employer will cover PERM filing costs and attorney fees before signing. Some companies sponsor the I-140 but require you to cover adjustment-of-status expenses, which affects your total cost and timeline planning.
Understand how PERM classification affects your timeline
EB-3 sponsorship for Customer Success Consultant roles requires a bachelor's degree and a job-specific PERM filing. For most countries outside India and China, priority dates are current, meaning your green card process can move faster than you'd expect.
Use O*NET to validate specialty occupation framing
Review the Customer Success Consultant occupation profile on O*NET to confirm the standard educational requirements and core competencies. This data supports your employer's PERM documentation and helps frame the role accurately in DOL filings.
Customer Success Consultant jobs are hiring across the US. Find yours.
Find Customer Success Consultant JobsCustomer Success Consultant Green Card Sponsorship: Frequently Asked Questions
Does a Customer Success Consultant role qualify for EB-2 or EB-3 green card sponsorship?
Most Customer Success Consultant positions qualify under EB-3 as skilled workers requiring a bachelor's degree. EB-2 applies when the role demands an advanced degree or the employer documents that the position requires graduate-level expertise. Your employer's PERM filing will specify the minimum requirements, which determines which category applies.
How is green card sponsorship different from H-1B sponsorship for this role?
H-1B is a temporary status with a three-year initial period and annual lottery exposure. EB-2 and EB-3 green card sponsorship through PERM is a permanent path with no annual cap at the filing stage. The process takes longer, typically two to four years including PERM, I-140, and adjustment of status, but the outcome is lawful permanent residency rather than a renewable temporary visa.
What does the PERM labor certification process involve for Customer Success Consultant positions?
Your employer files a PERM application with DOL to prove no qualified U.S. workers are available for the role at the prevailing wage. DOL requires a recruitment campaign including job postings and documentation. Once certified, your employer files an I-140 immigrant petition with USCIS. Current DOL analyst review times can run several months, so your employer should start early.
How do I find Customer Success Consultant jobs where employers are willing to sponsor a green card?
Many employers hire for customer success roles but have not explicitly committed to PERM sponsorship in job postings. Migrate Mate lets you filter Customer Success Consultant openings by employers with confirmed green card sponsorship history, which removes the guesswork and focuses your applications on companies that have already sponsored similar roles.
Can I switch jobs after my employer files my EB-3 I-140?
Once your I-140 is approved and your priority date is more than 180 days old, portability rules under AC21 allow you to change to a same or similar role without losing your place in line. Customer success and account management roles are generally portable to each other, but your new employer should confirm the role meets the same occupational classification before you accept.
See which Customer Success Consultant employers are hiring and sponsoring visas right now.
Search Customer Success Consultant Jobs