Green Card Customer Success Consultant Jobs
Customer Success Consultant roles qualify for EB-2 or EB-3 green card sponsorship when the position requires a bachelor's degree in business, communications, or a related field. Employers file a PERM labor certification with DOL before sponsoring permanent residency, making sponsorship a longer but permanent path compared to temporary work visas.
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Get Access To All JobsJob ID: 42981
Location:
Miramar, FL, US, 33027
What You Need To Know
Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As North America's largest total beverage distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.
Southern Glazer’s is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging.
As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.
Overview
The Customer Success Consultant will be the juncture between the Customer Success team and the National Accounts On-Premise customers. This role will work towards the overall communication, planning and implementing of compliance, digital needs of the National Accounts On-Premise customers.
Primary Responsibilities
- Establish and develop quality customer relationships by delivering exceptional customer service, establishing rapport, identifying, and exceeding customers’ needs and expectations
- Work with National Account On-Premise customers, to drive full compliance to beverage program mandates including distribution and other activations
- Act as a liaison between local accounts and SGWS Account Directors/VPs who work with purchasing groups
- Work with National Account On-Premise customers to understand digital needs, communicate future enhancement requirements to our technical team and drive Proof Enrollment and Adoption
- Acquire in-depth industry and company knowledge to articulate product features, benefits, and pricing and make recommendations to include core and innovative products within the compliance guidelines for that National Account
- Accurately and effectively handle large volumes of orders and inbound support calls for a variety of customers with a unique set of needs (e.g., corporate vs franchisee dynamics, Authorized Products, varying escalation paths)
- Able to work under time pressure and maintain/produce accurate Customer Records to reflect account status while providing a high level of service and efficiently resolving concerns posed by the customer
Additional Primary Responsibilities
- Responsible for complex problem-solving with a positive and professional demeanor
- Ensure timely and accurate output of all work
- Report to work daily, work your full shift and adhere to Southern Glazer’s Time and Attendance Policy
- Must be flexible and able to work any hours that the call center is open. Shifts may change.
- May be required to work many holidays and weekends and the team will be asked to fulfill the business need.
- Perform other work-related duties and special projects as assigned
Minimum Qualifications
- High School Diploma/GED and 1 year of Customer Service experience in a business environment or equivalent combination of education and experience.
- Must be proficient in Microsoft Office, including Outlook, Word, and Excel
- Accurate data-entry skills
- Effective verbal/written communication skills in carrying out job duties with various departments and levels of management.
- On occasion, must be flexible to adjust shift schedule to accommodate business needs
- Must be at least 21 years of age
Physical Demands
Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine.
Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping.
May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs.
EEO Statement
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at NationalTA@sgws.com
Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami
Job Segment: Recruiting, Data Entry, Call Center, Consulting, Customer Service, Human Resources, Administrative, Contract
Job ID: 42981
Location:
Miramar, FL, US, 33027
What You Need To Know
Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As North America's largest total beverage distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.
Southern Glazer’s is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging.
As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.
Overview
The Customer Success Consultant will be the juncture between the Customer Success team and the National Accounts On-Premise customers. This role will work towards the overall communication, planning and implementing of compliance, digital needs of the National Accounts On-Premise customers.
Primary Responsibilities
- Establish and develop quality customer relationships by delivering exceptional customer service, establishing rapport, identifying, and exceeding customers’ needs and expectations
- Work with National Account On-Premise customers, to drive full compliance to beverage program mandates including distribution and other activations
- Act as a liaison between local accounts and SGWS Account Directors/VPs who work with purchasing groups
- Work with National Account On-Premise customers to understand digital needs, communicate future enhancement requirements to our technical team and drive Proof Enrollment and Adoption
- Acquire in-depth industry and company knowledge to articulate product features, benefits, and pricing and make recommendations to include core and innovative products within the compliance guidelines for that National Account
- Accurately and effectively handle large volumes of orders and inbound support calls for a variety of customers with a unique set of needs (e.g., corporate vs franchisee dynamics, Authorized Products, varying escalation paths)
- Able to work under time pressure and maintain/produce accurate Customer Records to reflect account status while providing a high level of service and efficiently resolving concerns posed by the customer
Additional Primary Responsibilities
- Responsible for complex problem-solving with a positive and professional demeanor
- Ensure timely and accurate output of all work
- Report to work daily, work your full shift and adhere to Southern Glazer’s Time and Attendance Policy
- Must be flexible and able to work any hours that the call center is open. Shifts may change.
- May be required to work many holidays and weekends and the team will be asked to fulfill the business need.
- Perform other work-related duties and special projects as assigned
Minimum Qualifications
- High School Diploma/GED and 1 year of Customer Service experience in a business environment or equivalent combination of education and experience.
- Must be proficient in Microsoft Office, including Outlook, Word, and Excel
- Accurate data-entry skills
- Effective verbal/written communication skills in carrying out job duties with various departments and levels of management.
- On occasion, must be flexible to adjust shift schedule to accommodate business needs
- Must be at least 21 years of age
Physical Demands
Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine.
Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping.
May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs.
EEO Statement
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at NationalTA@sgws.com
Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami
Job Segment: Recruiting, Data Entry, Call Center, Consulting, Customer Service, Human Resources, Administrative, Contract
See all Green Card Customer Success Consultant Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Customer Success Consultant Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Success Consultant
Document your degree-to-role alignment
PERM requires your employer to prove the role has a minimum degree requirement. A Customer Success Consultant position tied to business administration, information systems, or communications strengthens that case and supports EB-2 or EB-3 classification.
Target companies with PERM filing history
SaaS, enterprise software, and cloud services firms regularly sponsor customer success roles through PERM. Search DOL disclosure data via the OFLC Wage Search to confirm which employers have filed for this specific job title before applying.
Search green card roles using Migrate Mate
Migrate Mate filters Customer Success Consultant openings by employers with active green card sponsorship history, so you're not guessing which companies will file. Apply directly to roles where EB-2 or EB-3 sponsorship is already confirmed.
Negotiate sponsorship terms before accepting an offer
Confirm whether your employer will cover PERM filing costs and attorney fees before signing. Some companies sponsor the I-140 but require you to cover adjustment-of-status expenses, which affects your total cost and timeline planning.
Understand how PERM classification affects your timeline
EB-3 sponsorship for Customer Success Consultant roles requires a bachelor's degree and a job-specific PERM filing. For most countries outside India and China, priority dates are current, meaning your green card process can move faster than you'd expect.
Use O*NET to validate specialty occupation framing
Review the Customer Success Consultant occupation profile on O*NET to confirm the standard educational requirements and core competencies. This data supports your employer's PERM documentation and helps frame the role accurately in DOL filings.
Green Card Customer Success Consultant: Frequently Asked Questions
Does a Customer Success Consultant role qualify for EB-2 or EB-3 green card sponsorship?
Most Customer Success Consultant positions qualify under EB-3 as skilled workers requiring a bachelor's degree. EB-2 applies when the role demands an advanced degree or the employer documents that the position requires graduate-level expertise. Your employer's PERM filing will specify the minimum requirements, which determines which category applies.
How is green card sponsorship different from H-1B sponsorship for this role?
H-1B visa is a temporary status with a three-year initial period and annual lottery exposure. EB-2 and EB-3 green card sponsorship through PERM is a permanent path with no annual cap at the filing stage. The process takes longer, typically two to four years including PERM, I-140, and adjustment of status, but the outcome is lawful permanent residency rather than a renewable temporary visa.
What does the PERM labor certification process involve for Customer Success Consultant positions?
Your employer files a PERM application with DOL to prove no qualified U.S. workers are available for the role at the prevailing wage. DOL requires a recruitment campaign including job postings and documentation. Once certified, your employer files an I-140 immigrant petition with USCIS. Current DOL analyst review times can run several months, so your employer should start early.
How do I find Customer Success Consultant jobs where employers are willing to sponsor a green card?
Many employers hire for customer success roles but have not explicitly committed to PERM sponsorship in job postings. Migrate Mate lets you filter Customer Success Consultant openings by employers with confirmed green card sponsorship history, which removes the guesswork and focuses your applications on companies that have already sponsored similar roles.
Can I switch jobs after my employer files my EB-3 I-140?
Once your I-140 is approved and your priority date is more than 180 days old, portability rules under AC21 allow you to change to a same or similar role without losing your place in line. Customer success and account management roles are generally portable to each other, but your new employer should confirm the role meets the same occupational classification before you accept.