Green Card Developer Advocate Jobs
Developer Advocate roles qualify for EB-2 or EB-3 green card sponsorship when the position requires a bachelor's degree or higher in computer science, engineering, or a related technical field. Employers file a PERM labor certification with DOL before sponsoring you for permanent residency, making sponsorship a multi-stage process tied closely to your technical credentials and the employer's documented hiring needs.
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Get Access To All JobsINTRODUCTION
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts. Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.
ROLE AND RESPONSIBILITIES
Patient Advocates are part of the Care Delivery team, supporting our patients and network of providers as the non-clinically licensed members of a patient’s healthcare team. Working alongside Registered Nurses and Practitioners, Patient Advocates provide non-clinical administrative support to providers and empathetic, high-touch service to patients. Patient Advocates serve as a connection point between patients, providers, pharmacies, and insurance partners, helping patients navigate their care experience and resolve non-clinical needs. They answer patient questions, investigate more complex issues, communicate clear next steps, and provide additional support when patients need help moving through the treatment journey. Through proactive problem-solving, clear communication, and patient advocacy, Patient Advocates help create a seamless, supportive healthcare experience at Ro.
- Provide empathetic, high-touch support to patients anticipating needs, answering non-clinical questions, and proactively helping patients navigate their care experience
- Support providers with non-clinical administrative tasks in the Care Center (our Electronic Medical Record), including triaging, reassigning, and resolving patient messages accurately and efficiently
- Investigate and navigate complex patient situations, working with clinical, pharmacy, insurance, and operational teams to resolve issues and translate complex information into clear, actionable next steps for patients
- Contact pharmacies and insurance providers to assist patients with non-clinical prescription needs or issues, including benefits verification and prior authorizations
- Partner with cross-functional teammates within the organization and medical practice to balance patient needs, share knowledge, and contribute to team service, quality, and operational goals
- Surface recurring patient, provider, or workflow issues and provide feedback to help improve the patient experience and team operations
- Participate in pilots and new initiatives that improve patient support, expand retention opportunities, or optimize operations
BASIC QUALIFICATIONS
- 1–2 years of experience in a patient-facing administrative, healthcare, customer service, or operations role
- Strong written and verbal communication skills, with the ability to communicate complex information clearly and empathetically
- Strong problem-solving skills and attention to detail, with the ability to investigate issues, identify next steps, and follow through to resolution
- Excellent time management and organizational skills, with the ability to work independently and manage multiple priorities in a fast-paced, asynchronous environment
- Demonstrated proficiency and comfort utilizing diverse technological tools and platforms to research and resolve patient inquiries; prior experience with EHR systems is strongly preferred
- Comfort working with internally-approved LLM-based message systems, ability to critically review LLM-generated content for accuracy
- Comfort utilizing internally-approved AI-based tooling for day-to-day workflows, comfort prompting AI tooling
- Comfort working toward defined service, productivity, and quality expectations and metrics
- Experience with health insurance plans, benefits verification, and/or prior authorizations preferred
- Patient-facing Medical Assistant or other relevant healthcare experience preferred
- Bachelor's Degree preferred
- Proficiency with collaboration and productivity tools such as Google Workspace and Slack
- Adaptability and a proactive approach to working in a rapidly changing environment
- Patients need support every day of the year, and that includes holidays. You will participate in a holiday work rotation.
PREFERRED QUALIFICATIONS
We’re Currently Looking For The Following Availability
- Sunday–Wednesday: 1:00 PM - 11:00 PM ET
- Wednesday–Saturday: 1:00 PM - 11:00 PM ET
- Monday, Tuesday, Thursday, Friday: 1:00 PM - 11:00 PM ET
These 4x10 shifts are not available to candidates residing in California. While we try our best to accommodate schedule preferences whenever possible, schedules will be assigned based on the needs of the business.
COMPENSATION
- The hourly rate for this position is $28/hour.
BENEFITS
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing stipend
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].
See our California Privacy Policy here.
We may use automated tools, including artificial intelligence (AI), to assist with parts of our recruiting and hiring process, such as reviewing applications, evaluating resumes, and assessing responses or job-related qualifications. These tools are used to support our recruitment team and do not replace human judgment. Final hiring decisions are made by humans.
INTRODUCTION
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts. Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.
ROLE AND RESPONSIBILITIES
Patient Advocates are part of the Care Delivery team, supporting our patients and network of providers as the non-clinically licensed members of a patient’s healthcare team. Working alongside Registered Nurses and Practitioners, Patient Advocates provide non-clinical administrative support to providers and empathetic, high-touch service to patients. Patient Advocates serve as a connection point between patients, providers, pharmacies, and insurance partners, helping patients navigate their care experience and resolve non-clinical needs. They answer patient questions, investigate more complex issues, communicate clear next steps, and provide additional support when patients need help moving through the treatment journey. Through proactive problem-solving, clear communication, and patient advocacy, Patient Advocates help create a seamless, supportive healthcare experience at Ro.
- Provide empathetic, high-touch support to patients anticipating needs, answering non-clinical questions, and proactively helping patients navigate their care experience
- Support providers with non-clinical administrative tasks in the Care Center (our Electronic Medical Record), including triaging, reassigning, and resolving patient messages accurately and efficiently
- Investigate and navigate complex patient situations, working with clinical, pharmacy, insurance, and operational teams to resolve issues and translate complex information into clear, actionable next steps for patients
- Contact pharmacies and insurance providers to assist patients with non-clinical prescription needs or issues, including benefits verification and prior authorizations
- Partner with cross-functional teammates within the organization and medical practice to balance patient needs, share knowledge, and contribute to team service, quality, and operational goals
- Surface recurring patient, provider, or workflow issues and provide feedback to help improve the patient experience and team operations
- Participate in pilots and new initiatives that improve patient support, expand retention opportunities, or optimize operations
BASIC QUALIFICATIONS
- 1–2 years of experience in a patient-facing administrative, healthcare, customer service, or operations role
- Strong written and verbal communication skills, with the ability to communicate complex information clearly and empathetically
- Strong problem-solving skills and attention to detail, with the ability to investigate issues, identify next steps, and follow through to resolution
- Excellent time management and organizational skills, with the ability to work independently and manage multiple priorities in a fast-paced, asynchronous environment
- Demonstrated proficiency and comfort utilizing diverse technological tools and platforms to research and resolve patient inquiries; prior experience with EHR systems is strongly preferred
- Comfort working with internally-approved LLM-based message systems, ability to critically review LLM-generated content for accuracy
- Comfort utilizing internally-approved AI-based tooling for day-to-day workflows, comfort prompting AI tooling
- Comfort working toward defined service, productivity, and quality expectations and metrics
- Experience with health insurance plans, benefits verification, and/or prior authorizations preferred
- Patient-facing Medical Assistant or other relevant healthcare experience preferred
- Bachelor's Degree preferred
- Proficiency with collaboration and productivity tools such as Google Workspace and Slack
- Adaptability and a proactive approach to working in a rapidly changing environment
- Patients need support every day of the year, and that includes holidays. You will participate in a holiday work rotation.
PREFERRED QUALIFICATIONS
We’re Currently Looking For The Following Availability
- Sunday–Wednesday: 1:00 PM - 11:00 PM ET
- Wednesday–Saturday: 1:00 PM - 11:00 PM ET
- Monday, Tuesday, Thursday, Friday: 1:00 PM - 11:00 PM ET
These 4x10 shifts are not available to candidates residing in California. While we try our best to accommodate schedule preferences whenever possible, schedules will be assigned based on the needs of the business.
COMPENSATION
- The hourly rate for this position is $28/hour.
BENEFITS
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing stipend
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].
See our California Privacy Policy here.
We may use automated tools, including artificial intelligence (AI), to assist with parts of our recruiting and hiring process, such as reviewing applications, evaluating resumes, and assessing responses or job-related qualifications. These tools are used to support our recruitment team and do not replace human judgment. Final hiring decisions are made by humans.
See all 159+ Green Card Developer Advocate Jobs
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Get Access To All JobsTips for Finding Green Card Sponsorship in Developer Advocate
Align your credentials to PERM job requirements
PERM labor certification locks in the minimum requirements for your role. If your employer lists a computer science degree, your credentials must match exactly. Gaps between your actual background and the filed requirements can trigger USCIS scrutiny during I-140 adjudication.
Target employers with active EB-2 and EB-3 filing history
Use Migrate Mate to filter Developer Advocate roles by employers who have previously sponsored green cards. Filing history signals that a company's legal and HR teams already understand the PERM process, reducing the risk they abandon sponsorship mid-pipeline.
Verify prevailing wage before negotiating your offer
Your employer must pay at least the DOL prevailing wage for your role and work location. Look up the applicable wage level using the OFLC Wage Search before accepting an offer, so your negotiated salary meets PERM certification requirements from day one.
Distinguish EB-2 from EB-3 eligibility early
Developer Advocate roles involving research, publications, or specialized platform architecture may support an EB-2 filing for advanced-degree professionals. More generalist advocacy roles often fall under EB-3. Clarify which category your employer intends to file under before the PERM application is drafted.
Ask employers about concurrent I-140 and I-485 filing
Once DOL certifies your PERM application, your employer files an I-140 petition with USCIS. If your priority date is current, you can file I-485 concurrently, letting you work and travel on advance parole while the green card is pending.
Document your technical contributions for the I-140 stage
Collect evidence of developer programs you've built, open-source contributions, conference talks, and community metrics before your I-140 is filed. Strong supporting documentation reduces requests for evidence from USCIS and helps demonstrate the specialized nature of your work.
Green Card Developer Advocate: Frequently Asked Questions
Does a Developer Advocate role qualify for EB-2 or EB-3 green card sponsorship?
Most Developer Advocate positions qualify under EB-3 as professional roles requiring at least a bachelor's degree in computer science, engineering, or a related field. Roles with a research or architecture component, or that require a master's degree, may qualify under EB-2. Your employer determines which category to file based on the actual job requirements they document for PERM.
How does green card sponsorship differ from H-1B sponsorship for Developer Advocates?
H-1B visa is a temporary status with a three-year initial period and an annual lottery cap. Green card sponsorship through PERM and I-140 leads to permanent residency with no cap concerns at the EB-3 level for most countries outside India and China. The tradeoff is timeline: PERM labor certification alone takes several months before USCIS even receives the I-140 petition.
What does the PERM labor certification process involve for this role?
Your employer must conduct a supervised recruitment effort to document that no qualified U.S. worker is available for the Developer Advocate position. DOL reviews the process and certifies the application if requirements are met. The job duties, minimum education, and experience requirements are locked in at this stage, so any later changes may require restarting the process.
How can I find Developer Advocate jobs where the employer already sponsors green cards?
Search Migrate Mate to filter Developer Advocate roles by employers with verified EB-2 or EB-3 sponsorship history. Targeting companies with an established PERM filing track record reduces the risk that an employer agrees to sponsor in principle but lacks the internal infrastructure to see the process through to I-140 approval.
Can I change employers while my green card is pending as a Developer Advocate?
Once your I-140 has been approved for 180 days and your I-485 has been pending for at least 180 days, AC21 portability may allow you to move to a same or similar role with a different employer without losing your priority date. Developer Advocate roles can qualify under AC21 if the new position involves substantially similar technical responsibilities.