Green Card Experience Manager Jobs
Experience Manager roles at hospitality groups, tech companies, and event firms regularly qualify for EB-2 and EB-3 green card sponsorship through PERM labor certification. Employers must document the role's specialized requirements before filing, and your degree field and years of client-facing leadership directly shape which category fits. Sponsorship is available but requires employers already comfortable with the PERM process.
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Get Access To All JobsWe’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
Sr. Manager, Member Experience is responsible for supporting execution of member experience initiatives for new and enhanced payor-focused products and capabilities. This individual contributor role partners across product, design, marketing, and communications teams to help translate experience strategy into coordinated plans, member-facing communications, journey improvements, and aligned execution. The role is accountable for driving progress across a defined scope of work, helping ensure that member experiences are clear, connected, and consistent across products and interactions.
The position may be remote or hybrid anywhere in the US depending on candidate location and commute to a hub location
Key Responsibilities
- Support execution of member experience initiatives across new and existing payor-focused products and capabilities
- Partner with product, design, marketing, and communications teams to translate experience direction into coordinated plans and execution activities
- Help drive consistency in member-facing experiences, communications, and interaction patterns across assigned products or initiatives
- Coordinate deliverables, timelines, stakeholder communications, and dependencies related to member experience work
- Develop recommendations for experience improvements, communication priorities, and execution needs based on product, journey, and member context
- Support development of member-facing communications, journey materials, presentations, FAQs, and related resources in partnership with accountable teams
- Track readiness, dependencies, and follow-up actions to help ensure experience initiatives are organized and effectively executed
- Identify opportunities to improve how members understand, navigate, and engage with products and capabilities across assigned work
- Support broader product organization initiatives tied to member experience quality, communication effectiveness, and cross-functional coordination
Required Qualifications
- 7+ years of experience in customer experience, member experience, digital experience, product experience, communications, and/or completion of General Management Development Program (GMDP) or any Leadership Development Program with related experience
- Experience supporting healthcare, payor, digital product, or customer experience initiatives
- Ability to translate experience direction into coordinated plans, communication support, and execution activities
- Experience working across product, design, marketing, and communications in a matrixed environment
- Strong written and verbal communication skills, including experience developing or coordinating customer-facing materials
- Strong project management, prioritization, and organizational skills
- Ability to operate independently, manage multiple priorities, and drive follow-through across stakeholders
- Strong judgment and attention to detail in fast-moving, cross-functional work
Success Profile
The strongest candidates for this role will bring:
- A practical, execution-oriented mindset
- Strong coordination and follow-through across multiple teams
- Good judgment in turning direction into organized action
- Clear communication and strong attention to detail
- Comfort operating independently without formal authority
- A strong appreciation for how communications and experience details shape the member journey
What Success Looks Like
- Member experience initiatives are well organized and supported by strong coordination across teams
- Member-facing experiences and communications are more consistent across assigned work
- Cross-functional partners have greater clarity on timelines, deliverables, and dependencies
- Execution is more disciplined, timely, and aligned to broader experience priorities
- The role is seen as a reliable driver of progress and execution quality across member experience activities
Education
bachelor’s degree preferred/specialized training/relevant professional qualification.
Pay Range
The typical pay range for this role is:
$67,900.00 - $199,144.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 10/09/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
Sr. Manager, Member Experience is responsible for supporting execution of member experience initiatives for new and enhanced payor-focused products and capabilities. This individual contributor role partners across product, design, marketing, and communications teams to help translate experience strategy into coordinated plans, member-facing communications, journey improvements, and aligned execution. The role is accountable for driving progress across a defined scope of work, helping ensure that member experiences are clear, connected, and consistent across products and interactions.
The position may be remote or hybrid anywhere in the US depending on candidate location and commute to a hub location
Key Responsibilities
- Support execution of member experience initiatives across new and existing payor-focused products and capabilities
- Partner with product, design, marketing, and communications teams to translate experience direction into coordinated plans and execution activities
- Help drive consistency in member-facing experiences, communications, and interaction patterns across assigned products or initiatives
- Coordinate deliverables, timelines, stakeholder communications, and dependencies related to member experience work
- Develop recommendations for experience improvements, communication priorities, and execution needs based on product, journey, and member context
- Support development of member-facing communications, journey materials, presentations, FAQs, and related resources in partnership with accountable teams
- Track readiness, dependencies, and follow-up actions to help ensure experience initiatives are organized and effectively executed
- Identify opportunities to improve how members understand, navigate, and engage with products and capabilities across assigned work
- Support broader product organization initiatives tied to member experience quality, communication effectiveness, and cross-functional coordination
Required Qualifications
- 7+ years of experience in customer experience, member experience, digital experience, product experience, communications, and/or completion of General Management Development Program (GMDP) or any Leadership Development Program with related experience
- Experience supporting healthcare, payor, digital product, or customer experience initiatives
- Ability to translate experience direction into coordinated plans, communication support, and execution activities
- Experience working across product, design, marketing, and communications in a matrixed environment
- Strong written and verbal communication skills, including experience developing or coordinating customer-facing materials
- Strong project management, prioritization, and organizational skills
- Ability to operate independently, manage multiple priorities, and drive follow-through across stakeholders
- Strong judgment and attention to detail in fast-moving, cross-functional work
Success Profile
The strongest candidates for this role will bring:
- A practical, execution-oriented mindset
- Strong coordination and follow-through across multiple teams
- Good judgment in turning direction into organized action
- Clear communication and strong attention to detail
- Comfort operating independently without formal authority
- A strong appreciation for how communications and experience details shape the member journey
What Success Looks Like
- Member experience initiatives are well organized and supported by strong coordination across teams
- Member-facing experiences and communications are more consistent across assigned work
- Cross-functional partners have greater clarity on timelines, deliverables, and dependencies
- Execution is more disciplined, timely, and aligned to broader experience priorities
- The role is seen as a reliable driver of progress and execution quality across member experience activities
Education
bachelor’s degree preferred/specialized training/relevant professional qualification.
Pay Range
The typical pay range for this role is:
$67,900.00 - $199,144.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 10/09/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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Get Access To All JobsTips for Finding Green Card Sponsorship as an Experience Manager
Document your degree's direct relevance
PERM requires your degree field to align with the Experience Manager role's listed duties. Hospitality management, communications, and marketing degrees clear this bar easily. If yours is adjacent, gather course transcripts showing client-experience coursework before applications begin.
Target employers with existing PERM history
Large hospitality groups, corporate event firms, and tech companies with dedicated customer-experience divisions file PERM most consistently. Use the OFLC Wage Search to verify whether a prospective employer has filed labor certifications for similar roles in your target city.
Distinguish EB-2 and EB-3 before applying
EB-2 fits Experience Manager candidates holding a master's degree or a bachelor's plus five years of progressive leadership. EB-3 covers most bachelor's-level applicants. Knowing which category you qualify for helps you screen employers and set realistic timeline expectations upfront.
Use Migrate Mate to find sponsoring employers
Many Experience Manager postings omit green card sponsorship details entirely. Migrate Mate filters roles by verified sponsorship history so you spend time on employers already prepared to run PERM, rather than discovering sponsorship gaps after an offer.
Negotiate PERM filing into your offer terms
Once you have an offer, confirm in writing that the employer will begin PERM within a defined timeframe. Delays between your start date and PERM filing eat into your priority date advantage, especially if your country of birth has EB-3 backlogs.
Prepare for prevailing wage scrutiny on hybrid roles
Experience Manager duties often blend event production, customer success, and CX strategy. DOL assigns a prevailing wage based on the primary duty classification, and misclassified roles face audit risk. Review your job description against the O*NET profile for your exact duties before your employer submits the PERM application.
Green Card Experience Manager: Frequently Asked Questions
Does an Experience Manager role typically qualify for EB-2 or EB-3 sponsorship?
Most Experience Manager positions qualify under EB-3 as skilled workers requiring a bachelor's degree in hospitality, communications, or a related field. EB-2 applies if the role requires an advanced degree or if you have a bachelor's plus five or more years of progressively responsible experience. Your employer's job description must reflect the actual minimum requirements, not aspirational credentials, or PERM risks a denial.
How does PERM green card sponsorship differ from H-1B for this role?
H-1B visa is a temporary status capped at 85,000 annually and subject to lottery selection. PERM-based green card sponsorship has no annual cap at the EB-3 level for most countries and leads to permanent residency rather than a time-limited work authorization. The tradeoff is timeline: PERM labor certification alone takes six months to over a year before USCIS even sees your I-140 petition, making early employer conversations essential.
What does the PERM labor certification process involve for an Experience Manager hire?
Your employer must conduct a supervised recruitment campaign showing no qualified U.S. workers are available for the role. DOL reviews the recruitment results and, if satisfied, certifies the application. The employer then files an I-140 immigrant petition with USCIS. Throughout this process, the job duties and requirements in the posting must match exactly what appears on the PERM application, which is why an accurate job description matters from day one.
How do I find Experience Manager jobs that offer green card sponsorship?
Most job postings don't advertise PERM sponsorship explicitly, so searching standard listings is inefficient. Migrate Mate lets you filter Experience Manager roles by verified green card sponsorship history, helping you identify employers who have run PERM for similar positions before. Targeting employers with established sponsorship processes significantly reduces the risk of an employer backing out after an offer.
Can my employer start PERM while I'm working on an H-1B or other nonimmigrant status?
Yes. PERM filing is independent of your current nonimmigrant status. You can be on H-1B, O-1 visa, L-1 visa, or even F-1 OPT while your employer runs the PERM process. What matters is that you maintain valid work authorization continuously throughout. USCIS will also need to confirm you met the PERM job requirements at the time the employer filed, so keep documentation of your qualifications current.