Guest Coordinator Green Card Jobs
Guest Coordinator roles at hotels, resorts, and hospitality groups qualify for EB-3 sponsorship as skilled positions requiring specialized training and employer-specific knowledge. Employers initiate PERM labor certification with DOL before filing the I-140 petition, making early sponsorship conversations critical. Start your search with employers who have active green card filing history.
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Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Guest Coordinator is responsible for engaging with guests and promoting the Ulta Beauty services business through one-on-one guest interactions, both over the phone and in-person. They represent the image, products, and culture of Ulta Beauty and support the Experience Manager (EM) and Assistant Services Manager (ASM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate salon services and product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (Essential Functions)
The Guest Coordinator is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
- Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales as set by Ulta Beauty.
- Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service.
- Courteously handle sales, refunds and exchanges.
- Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon.
- Build the services business by informing guests of current promotions and events and confidently inviting them to try services (inclusive of boutiques and salon) while providing knowledgeable, professional product and service recommendations to guests.
- Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors.
- Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
- Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
- Maintain prompt, regular attendance.
People
- Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
- Create awareness around stylists’ personal goals through communication and collaboration with the entire team to drive success.
- Develop guest relationships through in-person and over-the-phone interactions and provide appropriate retail and service recommendations.
- Identify guests’ needs by observing consultations and ensuring each service guest receives a 360° experience.
- Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience.
- Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
- Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
- Attend mandatory trainings and meetings to enable continuous professional development.
Process
- Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
- Adhere to Ulta Beauty’s dress code.
- Support the services team with ensuring all safety, sanitation, and infection control procedures are being followed before, during, and after services; always ensure compliance with state board guidelines.
- In partnership with the EM, utilize the Ulta Beauty scheduling tools (e.g., services booking system, payroll management tools, Scheduling Opportunities Worksheet, and peak 25 hours) to recommend schedule adjustments that will maximize results.
- Communicate any supply needs to the EM, ensuring guest-readiness at all times.
- Contribute to maintaining outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
- Protect company assets by following loss prevention best practices and providing exceptional guest service.
- Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
High school diploma is preferred
Experience
1 year of relevant work experience or equivalent combination of education and relevant work experience
Skills
- Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System)
- Demonstrate significant competency in sales, products, and service
- Ability to build and maintain strong customer relationships
- Strong communication skills
- Ability to troubleshoot
- Ability to work independently and as part of a team
SPECIAL POSITION REQUIREMENTS
Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
- Continuous mobility throughout the store during shift
- Frequent standing, bending, pulling, pushing, crouching, reaching, stooping, and twisting during shift
- Continuous lifting and/or moving up to 10 lbs. during shift
- Continuous coordination and manipulation of objects during shift
- Frequent use of a computer, telephonic devices, and related office supplies
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
About:
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Overview
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Guest Coordinator is responsible for engaging with guests and promoting the Ulta Beauty services business through one-on-one guest interactions, both over the phone and in-person. They represent the image, products, and culture of Ulta Beauty and support the Experience Manager (EM) and Assistant Services Manager (ASM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate salon services and product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (Essential Functions)
The Guest Coordinator is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
- Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales as set by Ulta Beauty.
- Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service.
- Courteously handle sales, refunds and exchanges.
- Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon.
- Build the services business by informing guests of current promotions and events and confidently inviting them to try services (inclusive of boutiques and salon) while providing knowledgeable, professional product and service recommendations to guests.
- Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors.
- Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
- Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
- Maintain prompt, regular attendance.
People
- Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
- Create awareness around stylists’ personal goals through communication and collaboration with the entire team to drive success.
- Develop guest relationships through in-person and over-the-phone interactions and provide appropriate retail and service recommendations.
- Identify guests’ needs by observing consultations and ensuring each service guest receives a 360° experience.
- Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience.
- Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
- Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
- Attend mandatory trainings and meetings to enable continuous professional development.
Process
- Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
- Adhere to Ulta Beauty’s dress code.
- Support the services team with ensuring all safety, sanitation, and infection control procedures are being followed before, during, and after services; always ensure compliance with state board guidelines.
- In partnership with the EM, utilize the Ulta Beauty scheduling tools (e.g., services booking system, payroll management tools, Scheduling Opportunities Worksheet, and peak 25 hours) to recommend schedule adjustments that will maximize results.
- Communicate any supply needs to the EM, ensuring guest-readiness at all times.
- Contribute to maintaining outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
- Protect company assets by following loss prevention best practices and providing exceptional guest service.
- Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
High school diploma is preferred
Experience
1 year of relevant work experience or equivalent combination of education and relevant work experience
Skills
- Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System)
- Demonstrate significant competency in sales, products, and service
- Ability to build and maintain strong customer relationships
- Strong communication skills
- Ability to troubleshoot
- Ability to work independently and as part of a team
SPECIAL POSITION REQUIREMENTS
Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
- Continuous mobility throughout the store during shift
- Frequent standing, bending, pulling, pushing, crouching, reaching, stooping, and twisting during shift
- Continuous lifting and/or moving up to 10 lbs. during shift
- Continuous coordination and manipulation of objects during shift
- Frequent use of a computer, telephonic devices, and related office supplies
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
About:
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
See all 201+ Guest Coordinator jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Guest Coordinator roles.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Guest Coordinator
Document your hospitality credentials thoroughly
Gather certifications, performance reviews, and references that verify specialized guest services training. PERM requires your employer to show you meet the minimum requirements for the role, so a clean credentials file speeds up that DOL audit window.
Target employers with PERM filing history
Large hotel groups and resort operators with established HR departments file PERM for Guest Coordinator roles far more often than independent boutique properties. Search for employers with documented green card sponsorship activity before applying, not after receiving an offer.
Use Migrate Mate to filter sponsoring employers
Filter your Guest Coordinator job search by employers with active EB-2 and EB-3 green card filing history using Migrate Mate. That narrows your list to properties and hospitality groups already familiar with PERM timelines and willing to cover filing costs.
Verify your role meets specialty occupation standards
Check the O*NET occupation profile for Guest Coordinator to confirm the skill and education benchmarks DOL uses during PERM prevailing-wage determinations. Roles classified as requiring specialized vocational preparation strengthen your employer's labor certification case.
Raise sponsorship early in the offer negotiation
PERM labor certification can take 12 to 18 months before your employer even files the I-140 petition. Confirming your employer's willingness and budget to sponsor your green card before you sign an offer prevents delays once onboarding begins.
Request a prevailing wage determination before PERM begins
Your employer must pay the DOL prevailing wage for your Guest Coordinator role and location throughout the PERM process. Ask HR to run a preliminary check through the OFLC Wage Search so your offered compensation is compliant before the labor certification is submitted.
Guest Coordinator jobs are hiring across the US. Find yours.
Find Guest Coordinator JobsGuest Coordinator Green Card Sponsorship: Frequently Asked Questions
Do Guest Coordinator roles qualify for EB-2 or EB-3 green card sponsorship?
Most Guest Coordinator positions are sponsored under EB-3 as skilled worker roles, since they typically require vocational training or equivalent experience rather than an advanced degree. EB-2 sponsorship is possible if the role is restructured to require a bachelor's degree or higher and your credentials meet that standard, but EB-3 is the more common path in hospitality.
How is green card sponsorship different from H-1B sponsorship for this role?
Unlike the H-1B, EB-3 green card sponsorship has no annual lottery and leads to permanent residency rather than a temporary status with renewal cycles. The tradeoff is time: PERM labor certification alone takes 12 to 18 months before USCIS even reviews the I-140 petition. For Guest Coordinator roles, the EB-3 path is more stable long-term, but requires patience and early planning with your employer.
How can I find Guest Coordinator jobs where the employer will sponsor a green card?
Search specifically for employers with documented EB-3 filing history rather than relying on job postings that mention sponsorship in general terms. Migrate Mate lets you filter Guest Coordinator openings by employers with active green card sponsorship records, so you're targeting companies already familiar with PERM requirements rather than ones that may not follow through.
What does the PERM labor certification process mean for a Guest Coordinator role?
PERM requires your employer to prove to DOL that no qualified U.S. worker is available for your specific Guest Coordinator position at the prevailing wage. The employer runs a mandatory recruitment campaign, documents the results, and submits the labor certification to OFLC. Only after PERM is certified can your employer file the I-140 immigrant petition with USCIS on your behalf.
Can I switch employers after my green card process has started?
You can change employers after your I-140 is approved and your priority date is current, using portability rules under AC21 if your new role is in the same or similar occupational classification. Changing employers before I-140 approval generally restarts the PERM process with the new company. Discuss any job change plans with your employer's immigration counsel before making a move.
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