Green Card Marketing Operations Specialist Jobs
Marketing Operations Specialist roles qualify for EB-2 and EB-3 green card sponsorship through the PERM labor certification process, which requires your employer to document that no qualified U.S. worker is available for the position. Roles involving marketing automation platforms, CRM systems, and campaign analytics infrastructure typically satisfy the specialty occupation standard needed for permanent sponsorship.
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Get Access To All JobsWorking Schedule
Full-Time
Work Arrangement
Virtual
Relocation Assistance Available
No
Grade
10M
Posted Date
14-Sep-2026
Job ID
20587
Description and Requirements
The Team You Will Join
On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life’s important moments, solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team, you’ll play a vital role in strengthening the way we care and advocate for millions worldwide. Here, making a real difference isn’t just a goal - it’s what we do, one conversation at a time.
The Opportunity
The Operational Readiness Lead, Absence & Disability Programs is responsible for driving excellence across Absence, Leave, Disability, and Paid Family Leave programs while ensuring operational readiness for business transformations, migrations, system implementations, and process changes. The leader provides strategic direction, people leadership, technical expertise, coaching, and oversight to ensure compliant claim administration, workforce readiness, customer experience excellence, and successful delivery of migration initiatives.
Key Responsibilities
- Lead and develop a team of claim, absence, or operational professionals through coaching, performance management, and talent development.
- Serve as a trusted advisor to senior leaders on absence and leave operations, workforce readiness, process optimization, and risk mitigation.
- Lead cross-functional initiatives and represent the business area during strategic planning, projects, and transformation efforts.
- Foster a culture of continuous improvement, customer focus, engagement, accountability, and sound decision-making.
- Provide subject matter expertise for FMLA, ADA, state leave, PFML, disability, ERISA, and company leave programs.
- Monitor quality, audit, and authority review results to identify trends, risks, and opportunities for improvement.
- Lead operational readiness activities supporting system migrations, platform conversions, organizational changes, and process transformations.
- Develop readiness plans that include training, communication, stakeholder engagement, risk assessments, testing support, and adoption strategies.
- Assess workforce readiness and capability gaps; implement coaching and development plans to prepare teams for future-state operations.
- Establish success metrics and monitor post-migration performance and quality.
- Collaborate with project teams to ensure business requirements, operational impacts, and change management considerations are appropriately addressed.
Required Qualifications
- Extensive experience in Absence, Leave Management, Disability Claims, or related operations.
- Demonstrated people leadership experience with responsibility for coaching, development, and performance outcomes.
- Strong knowledge of FMLA, ADA, state leave laws, PFML, disability programs, and regulatory frameworks.
- Strong analytical, communication, stakeholder management, and problem-solving skills.
- Ability to influence at all organizational levels and successfully lead through change.
Preferred Qualifications
- Experience leading operational readiness, change management, system implementations, or migration initiatives.
- Catalyst & Legacy claim system experience.
- Abstraks experience.
The expected salary range for this position is $64,800 - $88,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please click here.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
This posting is for a current vacancy and is anticipated to remain open for at least 60 days from the listed posting date.
Working Schedule
Full-Time
Work Arrangement
Virtual
Relocation Assistance Available
No
Grade
10M
Posted Date
14-Sep-2026
Job ID
20587
Description and Requirements
The Team You Will Join
On MetLife’s Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life’s important moments, solving challenges, or simplifying processes with innovative technology, you’ll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team, you’ll play a vital role in strengthening the way we care and advocate for millions worldwide. Here, making a real difference isn’t just a goal - it’s what we do, one conversation at a time.
The Opportunity
The Operational Readiness Lead, Absence & Disability Programs is responsible for driving excellence across Absence, Leave, Disability, and Paid Family Leave programs while ensuring operational readiness for business transformations, migrations, system implementations, and process changes. The leader provides strategic direction, people leadership, technical expertise, coaching, and oversight to ensure compliant claim administration, workforce readiness, customer experience excellence, and successful delivery of migration initiatives.
Key Responsibilities
- Lead and develop a team of claim, absence, or operational professionals through coaching, performance management, and talent development.
- Serve as a trusted advisor to senior leaders on absence and leave operations, workforce readiness, process optimization, and risk mitigation.
- Lead cross-functional initiatives and represent the business area during strategic planning, projects, and transformation efforts.
- Foster a culture of continuous improvement, customer focus, engagement, accountability, and sound decision-making.
- Provide subject matter expertise for FMLA, ADA, state leave, PFML, disability, ERISA, and company leave programs.
- Monitor quality, audit, and authority review results to identify trends, risks, and opportunities for improvement.
- Lead operational readiness activities supporting system migrations, platform conversions, organizational changes, and process transformations.
- Develop readiness plans that include training, communication, stakeholder engagement, risk assessments, testing support, and adoption strategies.
- Assess workforce readiness and capability gaps; implement coaching and development plans to prepare teams for future-state operations.
- Establish success metrics and monitor post-migration performance and quality.
- Collaborate with project teams to ensure business requirements, operational impacts, and change management considerations are appropriately addressed.
Required Qualifications
- Extensive experience in Absence, Leave Management, Disability Claims, or related operations.
- Demonstrated people leadership experience with responsibility for coaching, development, and performance outcomes.
- Strong knowledge of FMLA, ADA, state leave laws, PFML, disability programs, and regulatory frameworks.
- Strong analytical, communication, stakeholder management, and problem-solving skills.
- Ability to influence at all organizational levels and successfully lead through change.
Preferred Qualifications
- Experience leading operational readiness, change management, system implementations, or migration initiatives.
- Catalyst & Legacy claim system experience.
- Abstraks experience.
The expected salary range for this position is $64,800 - $88,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please click here.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
This posting is for a current vacancy and is anticipated to remain open for at least 60 days from the listed posting date.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Marketing Operations Specialist
Document your MarTech stack credentials formally
Certifications in Salesforce, HubSpot, Marketo, or similar platforms strengthen your PERM case by demonstrating specialized skills tied directly to the role's requirements. Gather official certificates and link them to your job duties before any sponsorship conversation begins.
Target employers with active PERM filing history
Search the DOL's OFLC disclosure database for companies that have previously filed PERM applications under marketing operations or related SOC codes. Prior filings signal an established sponsorship infrastructure, reducing the risk that an employer treats your case as their first attempt.
Use Migrate Mate to filter for sponsoring employers
Filter your job search by EB-2 and EB-3 sponsorship history so you only apply to employers who have navigated the PERM process before. Migrate Mate surfaces this data by role and employer, saving you from wasting applications on companies with no green card filing record.
Verify the prevailing wage tier before accepting an offer
Run your job title and work location through the OFLC Wage Search before you sign anything. Your offered salary must meet or exceed the DOL's prevailing wage for your role, and a shortfall discovered after filing can require PERM withdrawal and restart.
Clarify the EB-2 versus EB-3 pathway with your employer early
EB-2 requires a master's degree or its equivalent in a directly related field; EB-3 covers bachelor's-level professionals. Marketing operations roles can qualify under either category, and the right classification affects your priority date and wait time, so confirm which petition your employer plans to file before PERM begins.
Request concurrent I-140 and I-485 filing when priority dates allow
If your country's EB-2 or EB-3 priority date is current, ask your employer to file the I-140 petition and your I-485 adjustment of status application at the same time. Concurrent filing lets you obtain an EAD and advance parole while USCIS adjudicates the green card petition.
Green Card Marketing Operations Specialist: Frequently Asked Questions
Does a Marketing Operations Specialist role qualify for EB-2 or EB-3 green card sponsorship?
Most Marketing Operations Specialist positions qualify under EB-3 for professionals with a bachelor's degree in marketing, business, or a related field. Roles requiring a master's degree or substantial specialized experience, such as positions overseeing enterprise-level marketing automation architecture, may qualify under EB-2. Your employer's attorney will assess the specific job duties and degree requirements when determining which category to file under.
How does PERM green card sponsorship differ from H-1B sponsorship for this role?
H-1B visa is a temporary status requiring renewal every three years, subject to an annual lottery for most applicants. PERM-based EB-2 and EB-3 sponsorship leads to permanent residency with no annual cap lottery. The tradeoff is timeline: PERM requires a DOL-supervised recruitment process that can take six to twelve months before USCIS even receives the I-140 petition, making it a longer but permanent path compared to H-1B.
How do I find Marketing Operations Specialist jobs where the employer will sponsor a green card?
Search for employers with documented PERM filing history in marketing or related occupational categories. Migrate Mate lets you filter job opportunities specifically by EB-2 and EB-3 sponsorship history, so you can focus your applications on companies that have successfully navigated the PERM labor certification process rather than those encountering it for the first time.
What does the PERM recruitment process look like from the applicant's perspective?
You don't participate in the PERM recruitment process directly. Your employer must post the role publicly, review all applications, and document that no qualified U.S. worker applied. Your job is to provide complete employment verification records and educational credentials so the attorney can prepare an accurate ETA Form 9089. Gaps in your documentation are the most common reason PERM audits slow down an otherwise clean case.
Can my employer sponsor me for a green card if I'm currently working on H-1B or OPT?
Yes. PERM sponsorship can begin while you're maintaining valid H-1B or OPT status. One practical advantage for H-1B holders is AC21 portability: once your I-140 is approved and your I-485 has been pending for 180 days, you can change employers in a same or similar role without losing your green card priority date. Migrate Mate can help you identify employers actively sponsoring candidates already in the U.S. on work authorization.