Green Card Patient Navigator Jobs
Patient Navigator roles at hospitals, cancer centers, and community health organizations qualify for EB-2 and EB-3 green card sponsorship through the PERM labor certification process. Employers file on your behalf, certifying no qualified U.S. worker is available. Sponsorship leads to lawful permanent residency, not a temporary status.
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INTRODUCTION
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
ROLE AND RESPONSIBILITIES
Alignment Health is seeking a compassionate and detail oriented patient navigator to join their Access Primary Care Physicians clinic on Smoke Ranch Road in Las Vegas, NV. As a patient navigator, you will provide outreach and support to ensure all our members have access to the care they deserve. You will navigate our members through their health care and benefits, and connect the dots between our provider network, health plan operations, and supplemental vendors. You will be alongside our members every step of the way to ensure they are never alone in their healthcare journey and have the highest level of coordinated care. Patient navigators are active members of the health care team, addressing immediate needs and laying the groundwork for future and ongoing member support. This is a role for a passionate and experienced healthcare professional who understands the meaningful contribution they make to our members’ healthcare outcomes.
Individuals with front and back office medical assistant experience and care coordination experience highly encouraged to apply!
Location: Smoke Ranch Clinic
Schedule: Monday - Friday, 7:30 AM - 4:00 PM
General Duties / Responsibilities
- Conduct patient outreach for new, termed, and transitioned patients
- Ensure member has access to PCP and specialists to coordinate care
- Educates member on gaps in care and assist with scheduling provider appointments
- Serve as the patient's liaison throughout the life cycle of the program by addressing program specific quality measures and adhering to company guidelines/standard operating procedures
- Make patient welcome calls on date of notification of assignment and/or discharge
- Mail letters and correspondence as needed
- Make appropriate and timely patient appointments, reminders, and confirmations
- Place regular / consistent outreaches to the patient
- Prepare, communicate, and follow through on patient flagpole/escalation communications to management
- Communicate with PCP with any member updates and requests
- Assist with obtaining medical records from any healthcare providers involved in care or hospitals
- Help members with any authorizations and referrals involved in their care plan
- Resolve incoming calls concerning members’ eligibility, benefits, provider information, clinical, and pharmacy needs; coordinate membership changes such as member’s primary care physician and proactively engage member with their wellness plan options.
SUPERVISORY RESPONSIBILITIES:
N/A
MINIMUM QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Experience:
- Medical assistant front and back office experience.
- Experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations
- High-volume inbound customer service experience, particularly for health plan or Medicare “Member Services” roles in health plan and supplemental benefits preferred
- Telemarketing and / or member outreach experience preferred
- Specialized experience in escalation or resolution units preferred
Education/Licensure:
- High school diploma or general education degree (GED).
- Completion of an accredited medical assistant program.
Other Skills and Abilities:
- Independently motivated self-starter who can prioritize work assignments and make every day a productive day
- Team player willing to help and support colleagues, and do their part to support us all reaching our organizational goals
- Natural “teacher” with the ability to learn plans and describe / explain / educate healthcare coverage and services to our members
- Genuine passion for customer service
- Knowledge of ICD-10 and CPT codes.
- Computer proficient, able to type minimum 35 words per minute (WPM) by 10-key touch.
- Excellent written (email) and verbal (in-person and over the phone) communication skills.
- Language Skills: Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Able to write routine reports and correspondence. Able to speak effectively before groups of customers or employees of the organization.
- Reasoning Skills: Able to apply common sense understanding to carry out detailed but uninvolved written or verbal instructions. Able to deal with problems involving a few concrete variables in standardized situations.
- Computer Skills: Strong computer skills.
PREFERRED QUALIFICATIONS
- Bilingual written and verbal fluency in English and Spanish, Korean, or Vietnamese.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL PHYSICAL FUNCTIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
COMPENSATION
- Pay Range: $44,987.00 - $67,480.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email careers@ahcusa.com.
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Get Access To All JobsTips for Finding Green Card Sponsorship in Patient Navigator
Match your credentials to EB-2 or EB-3
EB-2 requires a master's degree or a bachelor's plus five years of progressive experience in case management or health navigation. EB-3 covers roles requiring a bachelor's degree. Know which category fits before you apply so employers classify your PERM correctly.
Target health systems with PERM filing history
Large hospital networks, federally qualified health centers, and NCI-designated cancer centers file PERM petitions regularly for Patient Navigators. Prioritize these over private practices, which rarely have the HR infrastructure to manage a multi-year sponsorship process.
Use Migrate Mate to filter sponsoring employers
Searching broadly for Patient Navigator roles wastes time on employers who won't sponsor. Migrate Mate filters jobs by employers with active green card filing history, so you're applying only where sponsorship is a real option.
Document patient population language skills formally
Patient Navigator job descriptions often specify bilingual ability as a minimum requirement, which DOL's PERM recruitment rules treat as a bona fide business necessity. Get written confirmation from your employer that your language skills are documented in the role's official job duties before PERM recruitment begins.
Verify the prevailing wage before your offer letter
PERM requires your employer to pay at least the DOL prevailing wage for your occupation and location. Look up your role's wage level using the OFLC Wage Search before negotiating your offer so you can confirm the salary meets certification requirements.
Understand the PERM recruitment clock affects your start date
Your employer must complete DOL-mandated recruitment steps before filing PERM, a process that typically takes six to twelve months before USCIS even receives the I-140. Build this into your timeline when evaluating competing job offers.
Green Card Patient Navigator: Frequently Asked Questions
Do Patient Navigator roles qualify for EB-2 or EB-3 green card sponsorship?
Both categories are available depending on the position's stated requirements. EB-3 applies when the role requires a bachelor's degree in health sciences, social work, or a related field. EB-2 applies when the employer specifies a master's degree or equivalent advanced credentials. The employer's PERM job description controls which category USCIS evaluates, so the wording of your offer matters significantly.
How does green card sponsorship differ from H-1B for this role?
Green card sponsorship through PERM leads to permanent residency rather than a temporary status tied to your employer. There is no annual lottery at the EB-3 level for most countries, unlike H-1B visa. The tradeoff is timeline: PERM plus I-140 plus adjustment of status can take two to four years for most nationalities before you receive your green card, compared to the H-1B's faster initial authorization.
Which employers typically sponsor Patient Navigators for green cards?
Academic medical centers, NCI-designated cancer centers, federally qualified health centers, and large integrated health systems are the most consistent sponsors. These organizations have dedicated immigration counsel and established PERM workflows. Community health organizations funded by federal grants also sponsor, particularly for bilingual Patient Navigators serving specific patient populations where demonstrating recruitment difficulty is straightforward under DOL rules.
How can I find Patient Navigator jobs where green card sponsorship is offered?
Migrate Mate indexes employers with documented green card filing history and lets you search Patient Navigator roles specifically where PERM sponsorship is part of the hiring process. This saves you from applying to postings where sponsorship is technically possible but the employer has never done it and won't commit during negotiations.
Can bilingual skills or community health experience strengthen my PERM case?
Yes. When bilingual ability or specific community experience is listed as a minimum requirement in the PERM job description, DOL recognizes it as a bona fide business necessity, which can make recruitment difficult enough to support certification. Your employer's attorney should document why those requirements are essential to the role before the recruitment period begins to avoid an audit.