Performance Manager Green Card Jobs
Performance Manager roles qualify for EB-2 and EB-3 green card sponsorship when the position requires a bachelor's degree or higher in business, operations, or a related field. Employers initiate PERM labor certification with DOL before filing an I-140 immigrant petition, putting you on a path to permanent residency rather than a temporary visa renewal cycle.
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Performance Manager, Dealer Solutions/Virtual US
Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.
The Role
The Performance Manager / Product SME for Dealer Solutions is a dealership operations and product expert responsible for ensuring customers achieve maximum value from their DMS, CRM, Service, and Marketing products.
They work side-by-side with Account Managers to:
- Drive product adoption
- Deliver performance improvement recommendations
- Optimize dealership workflows
- Provide training, insights, and best practices
- Support renewal and expansion by demonstrating measurable results
This role is highly consultative, hands-on, and data-driven, acting as the “product and performance engine” for the territory.
Product Adoption & Utilization Leadership in assigned Platform (DMS/CRM/Service/Marketing)
- Ensure customers fully adopt and use their contracted solutions, including:
- DMS workflows: Service, Parts, Accounting, Inventory, Variable Ops
- CRM workflows: Lead handling, BDC processes, showroom tracking
- Service operations: Lane check-in, scheduling, inspections, tech productivity
- Marketing solutions: Campaign automation, retention journeys, equity mining, reputation
- Conduct usage audits and work with customers to close adoption gaps.
Performance Improvement & Dealership Optimization
- With Account Manager, analyze dealership performance metrics and translate them into actionable recommendations.
- Lead on-site or virtual coaching sessions focused on improving:
- Technician efficiency & labor hours
- Lead response times, appointment set ratios, and close rates
- Service retention, upsell capture, and multi-point inspection usage
- Marketing ROI and customer lifetime value
- Deliver scalable workflows, playbooks, and best practices tailored to dealership size.
Customer Engagement & Value Demonstration
- Focus on customer operational performance and adoption.
- Dealership visits will be coordinated by the Account Manager, who maintains primary ownership of the customer relationship.
- Participate in QBRs with Account Managers to present data, performance insights, and product roadmaps.
- Provide clear ROI storytelling that ties product usage to KPI improvements.
- Build strong relationships with dealership stakeholders (GMs, Fixed Ops Directors, Service Managers, Sales Managers, BDC Leads, Marketing Managers).
Data Analysis & Reporting
- Monitor usage dashboards, performance KPIs, and adoption analytics to identify trends and prioritize accounts.
- Deliver clear, data-backed recommendations and action plans.
- Maintain documentation of customer progress, including training logs, KPIs, and next steps.
Cross-Functional Collaboration
- Provide Product and Engineering teams with field insights related to:
- Feature gaps
- Integration requests (e.g., DMS, CRM, OEM tools)
- Workflow challenges
- Competitive intelligence
- Work with Support and Professional Services to resolve technical issues impacting adoption.
- Partner with Marketing to share customer success stories and support case studies.
Territory Support
- Coordinate with Account Managers to support renewal readiness by driving proactive value realization. Prioritization for Adoption, At Risk Customers, Strategic Accounts.
- Recommend prioritize on which accounts need on-site vs. virtual engagement.
- Assist with onboarding workflows for new rooftops added through expansion.
Travel
- 60- 75% depending on territory/area size, customer needs, and on-site support requirements.
What You’ll Bring
Required
- 3–7+ years' experience in automotive SaaS, dealership operations, training, or consulting.
- Strong working knowledge of dealership processes across fixed ops, variable ops, CRM, and marketing.
- Hands-on experience with one or more automotive technologies (DMS, CRM, service scheduling, marketing platforms).
- Excellent skills in coaching, training, process improvement, and data analysis.
- Ability to communicate complex workflows clearly to dealership users and leaders.
Preferred
- Familiarity with major DMS providers (CDK, Reynolds, Dealertrack, Tekion).
- Experience with CRM platforms (Elead, VinSolutions, DealerSocket, etc.).
- Background in BDC operations, service lane management, or dealership marketing.
- Prior experience in a Product Specialist, Trainer, Consultant, or Fixed Ops role.
- Proven ability to present insights to executive audiences (GMs, Fixed Ops Directors, Dealer Principals).
Success Metrics
- Product adoption & utilization levels across DMS, CRM, Service, Marketing Platforms
- Performance KPI improvements (service hours, CRM conversion, marketing ROI, etc.)
- Customer satisfaction (NPS/CSAT) and reduction in escalations
- Impact on renewal readiness through value demonstration
- Completion of performance engagements and achievement of customer objectives
- Quality of documentation, reporting, and best practice delivery
Competencies
- Operational Expertise – Deep understanding of automotive workflows.
- Product Mastery – Expert-level proficiency in assigned solutions.
- Analytical Mindset – Uses data to diagnose issues and guide coaching.
- Communication & Coaching – Clear, patient, and persuasive.
- Customer Empathy – Understands the daily realities of dealership teams.
- Collaboration – Works seamlessly with Account Managers and cross-functional partners.
- Execution Discipline – Organized, dependable, and detail-oriented.
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.

Performance Manager, Dealer Solutions/Virtual US
Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.
The Role
The Performance Manager / Product SME for Dealer Solutions is a dealership operations and product expert responsible for ensuring customers achieve maximum value from their DMS, CRM, Service, and Marketing products.
They work side-by-side with Account Managers to:
- Drive product adoption
- Deliver performance improvement recommendations
- Optimize dealership workflows
- Provide training, insights, and best practices
- Support renewal and expansion by demonstrating measurable results
This role is highly consultative, hands-on, and data-driven, acting as the “product and performance engine” for the territory.
Product Adoption & Utilization Leadership in assigned Platform (DMS/CRM/Service/Marketing)
- Ensure customers fully adopt and use their contracted solutions, including:
- DMS workflows: Service, Parts, Accounting, Inventory, Variable Ops
- CRM workflows: Lead handling, BDC processes, showroom tracking
- Service operations: Lane check-in, scheduling, inspections, tech productivity
- Marketing solutions: Campaign automation, retention journeys, equity mining, reputation
- Conduct usage audits and work with customers to close adoption gaps.
Performance Improvement & Dealership Optimization
- With Account Manager, analyze dealership performance metrics and translate them into actionable recommendations.
- Lead on-site or virtual coaching sessions focused on improving:
- Technician efficiency & labor hours
- Lead response times, appointment set ratios, and close rates
- Service retention, upsell capture, and multi-point inspection usage
- Marketing ROI and customer lifetime value
- Deliver scalable workflows, playbooks, and best practices tailored to dealership size.
Customer Engagement & Value Demonstration
- Focus on customer operational performance and adoption.
- Dealership visits will be coordinated by the Account Manager, who maintains primary ownership of the customer relationship.
- Participate in QBRs with Account Managers to present data, performance insights, and product roadmaps.
- Provide clear ROI storytelling that ties product usage to KPI improvements.
- Build strong relationships with dealership stakeholders (GMs, Fixed Ops Directors, Service Managers, Sales Managers, BDC Leads, Marketing Managers).
Data Analysis & Reporting
- Monitor usage dashboards, performance KPIs, and adoption analytics to identify trends and prioritize accounts.
- Deliver clear, data-backed recommendations and action plans.
- Maintain documentation of customer progress, including training logs, KPIs, and next steps.
Cross-Functional Collaboration
- Provide Product and Engineering teams with field insights related to:
- Feature gaps
- Integration requests (e.g., DMS, CRM, OEM tools)
- Workflow challenges
- Competitive intelligence
- Work with Support and Professional Services to resolve technical issues impacting adoption.
- Partner with Marketing to share customer success stories and support case studies.
Territory Support
- Coordinate with Account Managers to support renewal readiness by driving proactive value realization. Prioritization for Adoption, At Risk Customers, Strategic Accounts.
- Recommend prioritize on which accounts need on-site vs. virtual engagement.
- Assist with onboarding workflows for new rooftops added through expansion.
Travel
- 60- 75% depending on territory/area size, customer needs, and on-site support requirements.
What You’ll Bring
Required
- 3–7+ years' experience in automotive SaaS, dealership operations, training, or consulting.
- Strong working knowledge of dealership processes across fixed ops, variable ops, CRM, and marketing.
- Hands-on experience with one or more automotive technologies (DMS, CRM, service scheduling, marketing platforms).
- Excellent skills in coaching, training, process improvement, and data analysis.
- Ability to communicate complex workflows clearly to dealership users and leaders.
Preferred
- Familiarity with major DMS providers (CDK, Reynolds, Dealertrack, Tekion).
- Experience with CRM platforms (Elead, VinSolutions, DealerSocket, etc.).
- Background in BDC operations, service lane management, or dealership marketing.
- Prior experience in a Product Specialist, Trainer, Consultant, or Fixed Ops role.
- Proven ability to present insights to executive audiences (GMs, Fixed Ops Directors, Dealer Principals).
Success Metrics
- Product adoption & utilization levels across DMS, CRM, Service, Marketing Platforms
- Performance KPI improvements (service hours, CRM conversion, marketing ROI, etc.)
- Customer satisfaction (NPS/CSAT) and reduction in escalations
- Impact on renewal readiness through value demonstration
- Completion of performance engagements and achievement of customer objectives
- Quality of documentation, reporting, and best practice delivery
Competencies
- Operational Expertise – Deep understanding of automotive workflows.
- Product Mastery – Expert-level proficiency in assigned solutions.
- Analytical Mindset – Uses data to diagnose issues and guide coaching.
- Communication & Coaching – Clear, patient, and persuasive.
- Customer Empathy – Understands the daily realities of dealership teams.
- Collaboration – Works seamlessly with Account Managers and cross-functional partners.
- Execution Discipline – Organized, dependable, and detail-oriented.
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
See all 430+ Performance Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Performance Manager roles.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Performance Manager
Frame your credentials around PERM requirements
Your resume and degree documentation need to match the minimum requirements the employer will list on the PERM application. A mismatch between your credentials and the advertised job requirements can trigger a PERM denial, so align your materials before outreach begins.
Target employers with active EB-3 filing history
Search OFLC disclosure data for companies that have filed PERM applications under performance-management or operations-management SOC codes. Employers already familiar with the PERM process move faster and face fewer internal approval hurdles than first-time sponsors.
Use Migrate Mate to filter green card sponsoring roles
Many Performance Manager listings don't advertise sponsorship upfront. Migrate Mate surfaces roles where employers have a documented green card filing history, so you spend time on opportunities that are actually viable rather than roles that will decline at the offer stage.
Verify the prevailing wage tier before negotiating
Look up the prevailing wage for your target metro area using the OFLC Wage Search before you negotiate an offer. The wage the employer submits on the PERM must meet or exceed this figure, and a lowball offer can create complications during the DOL audit window.
Ask employers about their PERM recruitment timeline
PERM requires a mandatory recruitment period before DOL filing, typically taking six to twelve months from start to I-140 approval. During interviews, ask whether the employer uses in-house HR or outside counsel for PERM, since that directly affects how long your green card process will take.
Secure certified LCA copies for your records
Once your employer files a Labor Condition Application with DOL, get a certified copy and keep it with your immigration documents. Audits can surface years after approval, and having clean documentation of each filing stage protects both you and your employer if USCIS requests evidence.
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Find Performance Manager JobsPerformance Manager Green Card Sponsorship: Frequently Asked Questions
Does a Performance Manager role qualify for EB-2 or EB-3 sponsorship?
Performance Manager positions typically qualify under EB-3 when they require a bachelor's degree in business, operations, or a related field. EB-2 applies if the role requires an advanced degree or the employer can demonstrate that a master's degree or its equivalent is the standard entry requirement for the position in that industry. Your employer defines the minimum requirements on the PERM application, so the tier depends largely on how the role is structured.
How does green card sponsorship differ from H-1B sponsorship for this role?
Green card sponsorship through PERM, I-140, and adjustment of status leads to permanent residency, not a temporary status with renewal deadlines. Unlike H-1B, there's no annual lottery for EB-3, and once your priority date is current you can adjust status without leaving the country. The tradeoff is timeline: PERM labor certification alone takes six to twelve months before the I-140 is even filed, so the process is longer but the outcome is permanent.
How do I find Performance Manager jobs where employers are willing to sponsor a green card?
Most Performance Manager listings don't advertise green card sponsorship directly. Migrate Mate filters roles by employers with documented PERM and I-140 filing history, so you can identify companies that have sponsored workers in similar operations or management roles before. Checking OFLC disclosure data manually is another option, but it requires matching SOC codes to job titles, which is time-consuming without a purpose-built tool.
Can my employer start PERM while I'm on H-1B status?
Yes, and starting PERM early is generally advisable. PERM labor certification is employer-driven and doesn't affect your current H-1B status. Filing early gives you more time to accumulate priority date history, which matters for applicants from countries with backlogged visa availability. If your I-140 is approved before your sixth H-1B year, you may also qualify for H-1B extensions beyond the standard six-year cap under AC21 portability rules.
What happens to my green card case if I change employers mid-process?
If you change employers after your I-140 has been approved for at least 180 days and your adjustment of status application has been pending that long, AC21 portability allows you to transfer your priority date to a new employer in a same or similar occupational classification. Performance Manager and related operations roles often fall within the same SOC code grouping, which can support a portability claim, but USCIS reviews these case by case and you should document the job similarity carefully.
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