Green Card Procure To Pay Jobs
Procure-to-pay roles span procurement analysts, accounts payable specialists, and ERP system managers, all of which qualify for EB-2 or EB-3 sponsorship through the PERM labor certification process. Employers in supply chain, finance, and shared services regularly sponsor foreign professionals for permanent residency in these positions.
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Get Access To All JobsGENERAL SUMMARY:
Supports a high volume of inbound customer calls/E-mails for Henry Ford Health’s Procurement to Payment (P2P) operation. Answers all internal and external customer order status inquiries and/or complaints (telephone, mail, web) as well as invoice payment status requests. Quickly analyzes customer concerns and needs while resolving a customer's issues. Researches and resolves issues; provides service in support of Henry Ford Health’s P2P operations; provides guidance to customers on the use of eProcurement. Full working knowledge of Henry Ford Health’s P2P departmental procedures, processing, and system’s operating processes. Demonstrated commitment to customer service by ensuring superior results. This role will support and will be responsible for handling all inbound inquiries including, but not limited to: backorders, overnight orders, order status, RTVs (Returns), invoice payment, and payment request status. This position will work closely with Procurement and Accounts Payable teams and leadership to achieve the expected high levels of customer service.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Answers all internal and external customer order and invoice payment status inquiries (telephone, mail, web) regarding P2P operations. All incoming calls must follow the department call tracking policies and all call information is logged in the call center tracking system.
- Supports a high volume of inbound customer calls; researches and resolves issues. Demonstrates established standards of commitment to customer service by following up on calls and ensuring superior results. Quickly analyzes customer concerns and needs while resolving customer's issue.
- Counsels customers regarding the appropriate use of eProcurement Requisitioning or invoice submission. Analyzes customer needs and refers to appropriate external resources (P2P Job Aids) to ensure orders and invoices are accurate within the prescribed processes of P2P.
- Facilitates triaging of incoming requests to P2P Operations staff if unable to resolve within prescribed timeframe.
- Identifies, researches, analyzes, and resolves complex customer complaints.
- Maintains a working knowledge of Henry Ford Health P2P and Supply Chain Management Operations.
- Consults with management to proactively resolve customer problems. Identifies discrepancies and recommends resolutions regarding P2P operations which impact customers.
- Committed to continued professional development.
EDUCATION/EXPERIENCE REQUIRED:
- High School Diploma or equivalent required.
- Two years’ experience in healthcare Procurement or Accounts Payable is desired.
- Knowledge of medical supply and commodity terminology is preferred.
- Excellent communication skills, verbal and written.
- Strong problem-solving skills with ability to research problems and present findings.
- High level of attention to detail.
- Ability to identify, investigate, analyze and resolve complex customer service issues. Strong organizational skills with a high level of self-motivation.
- Must have demonstrated knowledge and use of appropriate applications: Excel, MS Office, Email, Fax, multi-line phone system and use of the web applications. ERP application knowledge is preferred.
- Must be able to manage multiple work assignments under stress.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
GENERAL SUMMARY:
Supports a high volume of inbound customer calls/E-mails for Henry Ford Health’s Procurement to Payment (P2P) operation. Answers all internal and external customer order status inquiries and/or complaints (telephone, mail, web) as well as invoice payment status requests. Quickly analyzes customer concerns and needs while resolving a customer's issues. Researches and resolves issues; provides service in support of Henry Ford Health’s P2P operations; provides guidance to customers on the use of eProcurement. Full working knowledge of Henry Ford Health’s P2P departmental procedures, processing, and system’s operating processes. Demonstrated commitment to customer service by ensuring superior results. This role will support and will be responsible for handling all inbound inquiries including, but not limited to: backorders, overnight orders, order status, RTVs (Returns), invoice payment, and payment request status. This position will work closely with Procurement and Accounts Payable teams and leadership to achieve the expected high levels of customer service.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Answers all internal and external customer order and invoice payment status inquiries (telephone, mail, web) regarding P2P operations. All incoming calls must follow the department call tracking policies and all call information is logged in the call center tracking system.
- Supports a high volume of inbound customer calls; researches and resolves issues. Demonstrates established standards of commitment to customer service by following up on calls and ensuring superior results. Quickly analyzes customer concerns and needs while resolving customer's issue.
- Counsels customers regarding the appropriate use of eProcurement Requisitioning or invoice submission. Analyzes customer needs and refers to appropriate external resources (P2P Job Aids) to ensure orders and invoices are accurate within the prescribed processes of P2P.
- Facilitates triaging of incoming requests to P2P Operations staff if unable to resolve within prescribed timeframe.
- Identifies, researches, analyzes, and resolves complex customer complaints.
- Maintains a working knowledge of Henry Ford Health P2P and Supply Chain Management Operations.
- Consults with management to proactively resolve customer problems. Identifies discrepancies and recommends resolutions regarding P2P operations which impact customers.
- Committed to continued professional development.
EDUCATION/EXPERIENCE REQUIRED:
- High School Diploma or equivalent required.
- Two years’ experience in healthcare Procurement or Accounts Payable is desired.
- Knowledge of medical supply and commodity terminology is preferred.
- Excellent communication skills, verbal and written.
- Strong problem-solving skills with ability to research problems and present findings.
- High level of attention to detail.
- Ability to identify, investigate, analyze and resolve complex customer service issues. Strong organizational skills with a high level of self-motivation.
- Must have demonstrated knowledge and use of appropriate applications: Excel, MS Office, Email, Fax, multi-line phone system and use of the web applications. ERP application knowledge is preferred.
- Must be able to manage multiple work assignments under stress.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
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Get Access To All JobsTips for Finding Green Card Sponsorship in Procure To Pay
Match your credentials to the right EB tier
Procure-to-pay roles requiring a bachelor's degree in supply chain, finance, or accounting typically qualify under EB-3. If your role demands an advanced degree or you hold an MBA, target EB-2 filings specifically, since the PERM job description must reflect that requirement.
Audit your ERP experience before applying
Employers filing PERM for procure-to-pay positions almost always specify ERP platforms like SAP Ariba or Oracle Fusion in the job description. Document your hands-on module experience in detail now, since that specificity directly supports your qualification match during DOL review.
Target companies with active PERM filing history
Search for employers who have filed PERM applications for procurement and accounts payable titles using OFLC disclosure data. Companies with repeated filings in these categories have established sponsorship workflows, which shortens your time from offer to petition submission.
Use Migrate Mate to find sponsoring employers
Filter by procure-to-pay job titles and green card sponsorship status on Migrate Mate to reach employers who have sponsored similar roles before. This eliminates the guesswork of cold-applying to companies with no PERM filing history in your occupation category.
Understand the PERM prevailing wage before negotiating
Your employer must pay at least the DOL-certified prevailing wage for your specific procure-to-pay title and work location. Look up your role's wage level using the OFLC Wage Search before salary discussions so your offer letter meets the certification threshold from day one.
Plan for PERM recruitment documentation requirements
DOL requires employers to complete mandatory recruitment steps before PERM is filed, including job postings and good-faith hiring efforts. Ask your prospective employer early whether their legal team has completed this process, since starting over resets the clock on your green card timeline.
Green Card Procure To Pay: Frequently Asked Questions
Do procure-to-pay jobs commonly qualify for EB-2 or EB-3 green card sponsorship?
Most procure-to-pay positions qualify under EB-3 as skilled workers requiring a bachelor's degree in finance, supply chain, or a related field. Roles with advanced degree requirements or specialized ERP implementation responsibilities may qualify under EB-2. The specific job duties and minimum education requirements stated in the PERM labor certification determine which category applies.
How does green card sponsorship differ from H-1B for procure-to-pay professionals?
H-1B visa status is temporary and subject to an annual lottery, while EB-2 and EB-3 green card sponsorship leads to permanent residency with no annual cap concerns for most countries. The PERM process is employer-led and takes longer overall, often two to four years or more, but it results in a path to lawful permanent residency rather than a renewable temporary status that depends on continued lottery selection.
What does the PERM labor certification process look like for a procure-to-pay role?
Your employer files a PERM application with DOL after completing mandatory recruitment steps to show no qualified U.S. workers were available. DOL certifies the prevailing wage and reviews the job description. Once certified, your employer files an I-140 immigrant petition with USCIS. After approval and visa number availability, you file for adjustment of status or consular processing to receive your green card.
How can I find procure-to-pay employers who will sponsor a green card?
Migrate Mate lets you search procure-to-pay and procurement analyst roles specifically filtered by employers with green card sponsorship history, so you're not wasting applications on companies that have never filed PERM. Focusing on employers in large enterprise environments, shared services centers, or companies with dedicated immigration legal teams typically yields the most reliable sponsorship outcomes.
Can my priority date be affected if I change employers during the green card process?
If you change employers after your I-140 has been approved for 180 days or more, portability rules under AC21 may allow you to retain your priority date and transfer it to a new employer sponsoring a substantially similar procure-to-pay role. Consult an immigration attorney before accepting any new offer, since job duty alignment and timing both affect whether portability applies to your specific case.