Renewals Manager Green Card Jobs
Renewals Manager roles sit squarely in the EB-2 and EB-3 green card categories, making PERM labor certification the standard sponsorship path. Employers file with DOL to certify no qualified U.S. worker is available, then petition USCIS for permanent residency. Processing runs 18 to 36 months from PERM filing through adjustment of status approval.
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Get Access To All JobsINTRODUCTION
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
ROLE AND RESPONSIBILITIES
The Renewals Manager is responsible for leading and developing a team of Renewal Specialists and Senior Renewal Specialists to protect and grow recurring revenue through the successful execution of maintenance and subscription renewals.
This role drives operational rigor, forecasting accuracy, and renewal rate performance across assigned segments, ensuring the team operates with consistency, accountability, and scalable execution. The Renewals Manager owns team performance, pipeline health, renewal strategy alignment, and cross-functional coordination.
Serving as a strategic partner to Sales and Customer Success leadership, the Renewals Manager builds a high-performing team that minimizes churn, mitigates renewal risk, and maximizes customer retention and expansion opportunities.
This is a player/coach role. The Renewals Manager is expected to allocate approximately 60-70% of time to directly supporting strategic Client Directors and complex accounts at a Senior COS level, while dedicating 30-40% to people leadership, team development, and operational governance responsibilities.
Key Outcomes & Success Metrics
- Achieve and exceed renewal rate and retention targets
- Reduce churn and revenue erosion across assigned segments
- Maintain accurate and predictable renewal forecasting
- Ensure pipeline hygiene and Salesforce data integrity
- Improve team productivity, consistency, and execution quality
- Effectively manage and reduce high-risk renewal exposure
- Develop and retain high-performing renewal talent
Key Responsibilities
People Leadership & Team Development
- Lead, coach, and develop a team of Renewal Specialists and Senior Renewal Specialists
- Establish clear performance expectations aligned to revenue retention and forecasting goals
- Conduct performance reviews and provide ongoing coaching and feedback
- Develop career progression pathways from Renewal Specialist to Senior Renewal Specialist
- Hire, onboard, and train new team members
- Manage workload distribution, account assignments, and PTO coverage planning
- Foster a culture of accountability, collaboration, and continuous improvement
- Identify skill gaps and implement targeted training and development initiatives
- Support succession planning and promotable talent development
Operational Governance & Execution Excellence
- Ensure adherence to renewal lifecycle best practices, including proactive engagement timelines (90–120 days pre-expiration)
- Drive Salesforce data integrity, documentation standards, and forecasting discipline
- Monitor pipeline health, renewal risk, and execution quality across the team
- Standardize renewal workflows, quoting practices, and operational processes
- Ensure pricing, quoting, and contract structures align with company policies and approval frameworks
- Identify systemic inefficiencies and lead process improvement initiatives
- Partner with leadership on scalable renewal strategies, tools, and system enhancements
- Reduce operational errors, missed renewals, and revenue leakage
Renewal Strategy, Forecasting & Risk Management
- Own renewal forecasting accuracy and pipeline visibility across assigned segments
- Lead regular pipeline review cadence with team members and cross-functional stakeholders
- Identify and proactively mitigate renewal risk, including customer dissatisfaction, competitive threats, or pricing challenges
- Establish consistent renewal strategy frameworks for high-value and complex accounts
- Ensure disciplined pipeline validation and alignment with Sales and Customer Success
- Escalate systemic risks and trends to Director-level leadership with actionable recommendations
Sales Support & Cross-Functional Leadership
In this player/coach role, the Renewals Manager supports complex renewals while ensuring alignment and execution across the team.
- Act as a strategic partner to Sales and Customer Success leadership to align on retention and growth strategies
- Support complex and high-risk renewal negotiations, including pricing strategy and contract structuring
- Own high-impact escalations, coordinating resolution across Finance, Procurement, Order Management, Legal, and AR/AP
- Reinforce pricing discipline, approval processes, and margin protection standards
- Align stakeholders on renewal timelines, quarter-end readiness, and execution priorities
- Model best practices in customer communication, negotiation, and risk mitigation
- Provide transactional support during peak periods while maintaining leadership accountability
Continuous Improvement & Team Enablement
- Drive development and adoption of renewal playbooks, tools, and best practices
- Partner with leadership to enhance renewal strategy, reporting, and analytics capabilities
- Promote a data-driven approach to renewal planning and execution
- Ensure team is current on product offerings, pricing models, OEM programs, and industry trends
- Champion operational excellence and continuous improvement across the renewal function
EDUCATION AND EXPERIENCE
- Bachelor’s degree preferred (or equivalent experience)
- 5–8+ years of experience in Renewals, Sales Operations, Customer Operations, or similar
- 1–3+ years of people management or team leadership experience preferred
- Strong experience in technology, including OEM maintenance, software, SaaS, or subscription models
- Proven experience managing complex, high-value, or at-risk renewals
KNOWLEDGE, SKILLS, ABILITIES
- Proven leadership and coaching capability in a performance-driven environment
- Deep understanding of the renewal lifecycle, retention strategies, and subscription business models
- Strong financial and commercial acumen, including pricing and margin considerations
- Advanced Salesforce proficiency and pipeline management expertise
- Strong forecasting and analytical skills
- Ability to influence cross-functional stakeholders without direct authority
- Excellent communication and executive presence
- Strong problem-solving and process improvement mindset
- High level of accountability, organization, and attention to detail
- Ability to operate effectively in fast-paced, high-volume environments
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
WHY AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
USE OF AI:
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com.
You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.
INTRODUCTION
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
ROLE AND RESPONSIBILITIES
The Renewals Manager is responsible for leading and developing a team of Renewal Specialists and Senior Renewal Specialists to protect and grow recurring revenue through the successful execution of maintenance and subscription renewals.
This role drives operational rigor, forecasting accuracy, and renewal rate performance across assigned segments, ensuring the team operates with consistency, accountability, and scalable execution. The Renewals Manager owns team performance, pipeline health, renewal strategy alignment, and cross-functional coordination.
Serving as a strategic partner to Sales and Customer Success leadership, the Renewals Manager builds a high-performing team that minimizes churn, mitigates renewal risk, and maximizes customer retention and expansion opportunities.
This is a player/coach role. The Renewals Manager is expected to allocate approximately 60-70% of time to directly supporting strategic Client Directors and complex accounts at a Senior COS level, while dedicating 30-40% to people leadership, team development, and operational governance responsibilities.
Key Outcomes & Success Metrics
- Achieve and exceed renewal rate and retention targets
- Reduce churn and revenue erosion across assigned segments
- Maintain accurate and predictable renewal forecasting
- Ensure pipeline hygiene and Salesforce data integrity
- Improve team productivity, consistency, and execution quality
- Effectively manage and reduce high-risk renewal exposure
- Develop and retain high-performing renewal talent
Key Responsibilities
People Leadership & Team Development
- Lead, coach, and develop a team of Renewal Specialists and Senior Renewal Specialists
- Establish clear performance expectations aligned to revenue retention and forecasting goals
- Conduct performance reviews and provide ongoing coaching and feedback
- Develop career progression pathways from Renewal Specialist to Senior Renewal Specialist
- Hire, onboard, and train new team members
- Manage workload distribution, account assignments, and PTO coverage planning
- Foster a culture of accountability, collaboration, and continuous improvement
- Identify skill gaps and implement targeted training and development initiatives
- Support succession planning and promotable talent development
Operational Governance & Execution Excellence
- Ensure adherence to renewal lifecycle best practices, including proactive engagement timelines (90–120 days pre-expiration)
- Drive Salesforce data integrity, documentation standards, and forecasting discipline
- Monitor pipeline health, renewal risk, and execution quality across the team
- Standardize renewal workflows, quoting practices, and operational processes
- Ensure pricing, quoting, and contract structures align with company policies and approval frameworks
- Identify systemic inefficiencies and lead process improvement initiatives
- Partner with leadership on scalable renewal strategies, tools, and system enhancements
- Reduce operational errors, missed renewals, and revenue leakage
Renewal Strategy, Forecasting & Risk Management
- Own renewal forecasting accuracy and pipeline visibility across assigned segments
- Lead regular pipeline review cadence with team members and cross-functional stakeholders
- Identify and proactively mitigate renewal risk, including customer dissatisfaction, competitive threats, or pricing challenges
- Establish consistent renewal strategy frameworks for high-value and complex accounts
- Ensure disciplined pipeline validation and alignment with Sales and Customer Success
- Escalate systemic risks and trends to Director-level leadership with actionable recommendations
Sales Support & Cross-Functional Leadership
In this player/coach role, the Renewals Manager supports complex renewals while ensuring alignment and execution across the team.
- Act as a strategic partner to Sales and Customer Success leadership to align on retention and growth strategies
- Support complex and high-risk renewal negotiations, including pricing strategy and contract structuring
- Own high-impact escalations, coordinating resolution across Finance, Procurement, Order Management, Legal, and AR/AP
- Reinforce pricing discipline, approval processes, and margin protection standards
- Align stakeholders on renewal timelines, quarter-end readiness, and execution priorities
- Model best practices in customer communication, negotiation, and risk mitigation
- Provide transactional support during peak periods while maintaining leadership accountability
Continuous Improvement & Team Enablement
- Drive development and adoption of renewal playbooks, tools, and best practices
- Partner with leadership to enhance renewal strategy, reporting, and analytics capabilities
- Promote a data-driven approach to renewal planning and execution
- Ensure team is current on product offerings, pricing models, OEM programs, and industry trends
- Champion operational excellence and continuous improvement across the renewal function
EDUCATION AND EXPERIENCE
- Bachelor’s degree preferred (or equivalent experience)
- 5–8+ years of experience in Renewals, Sales Operations, Customer Operations, or similar
- 1–3+ years of people management or team leadership experience preferred
- Strong experience in technology, including OEM maintenance, software, SaaS, or subscription models
- Proven experience managing complex, high-value, or at-risk renewals
KNOWLEDGE, SKILLS, ABILITIES
- Proven leadership and coaching capability in a performance-driven environment
- Deep understanding of the renewal lifecycle, retention strategies, and subscription business models
- Strong financial and commercial acumen, including pricing and margin considerations
- Advanced Salesforce proficiency and pipeline management expertise
- Strong forecasting and analytical skills
- Ability to influence cross-functional stakeholders without direct authority
- Excellent communication and executive presence
- Strong problem-solving and process improvement mindset
- High level of accountability, organization, and attention to detail
- Ability to operate effectively in fast-paced, high-volume environments
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
WHY AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
USE OF AI:
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at privacy@ahead.com.
You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out.
See all 25+ Renewals Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Renewals Manager roles.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Renewals Manager
Align your credentials with EB-2 requirements
Renewals Manager roles often require a bachelor's degree in business, finance, or a related field. If you hold a master's or have progressive experience totaling the equivalent, document it precisely, as USCIS scrutinizes the degree-to-role connection during I-140 adjudication.
Use O*NET to frame your specialty occupation case
Pull the O*NET profile for Renewals Manager to identify the standard education and skills benchmarks DOL and USCIS reference. Matching your resume language to those benchmarks strengthens both the PERM job description and your I-140 petition against RFE risk.
Target employers with established PERM filing histories
Insurance carriers, subscription-based SaaS companies, and financial services firms regularly sponsor Renewals Managers through PERM. Search OFLC Wage Search records by SOC code to identify employers who have previously certified this role in your target metro.
Search Migrate Mate to filter green card sponsoring employers
Not every Renewals Manager posting includes sponsorship language, which buries your options. Migrate Mate filters specifically for employers with active EB-2 and EB-3 sponsorship history, cutting the time you spend on roles that will never convert to permanent residency.
Negotiate PERM initiation timing before accepting an offer
Ask the employer during offer negotiation when they will begin the PERM prevailing wage determination with OFLC. Delays at this stage, often three to six months, push back your entire green card timeline, so confirming their process before you sign protects your long-term residency plans.
Verify the posted salary meets PERM prevailing wage levels
Use the OFLC Wage Search to look up the Level II or III prevailing wage for your target city before interviewing. If the posted range falls below the DOL threshold, the employer cannot complete PERM for that role, making sponsorship legally impossible regardless of intent.
Renewals Manager jobs are hiring across the US. Find yours.
Find Renewals Manager JobsRenewals Manager Green Card Sponsorship: Frequently Asked Questions
Do Renewals Manager roles typically qualify for EB-2 or EB-3 green card sponsorship?
Both categories apply, depending on the employer's job requirements. EB-2 fits if the role requires a master's degree or a bachelor's degree plus five or more years of progressive experience. EB-3 covers roles requiring a bachelor's degree without the advanced degree requirement. The employer's PERM job description controls which category applies, so the posted minimum qualifications matter significantly.
How does PERM green card sponsorship differ from H-1B for a Renewals Manager position?
H-1B is a temporary status capped at six years without an approved I-140, subject to an annual lottery, and must be renewed in three-year increments. PERM sponsorship targets permanent residency with no annual cap at the EB-3 level for most nationalities, no lottery, and employer-paid filing costs by convention. The tradeoff is time: PERM plus I-140 plus adjustment of status typically runs 18 to 36 months before you receive your green card.
What does the PERM labor certification process require from a Renewals Manager candidate?
Your employer drives PERM, not you. They obtain a prevailing wage determination from OFLC, conduct a supervised recruitment campaign, and document that no qualified U.S. worker applied. Your role is to ensure your credentials match the certified job description precisely. Any discrepancy between your actual qualifications and the PERM-filed requirements can trigger an I-140 denial or RFE from USCIS.
How can I find Renewals Manager jobs where the employer will actually sponsor a green card?
Most job postings don't specify green card sponsorship, which makes filtering difficult. Migrate Mate surfaces Renewals Manager roles from employers with documented EB-2 and EB-3 sponsorship histories, so you can focus your search on companies that have completed the PERM process for this role type before rather than guessing based on company size or industry.
Can I switch employers during the green card process without losing my place in line?
Once your I-140 is approved and your priority date is more than 180 days old, you can port to a same or similar Renewals Manager role at a new employer under the AC21 portability rule. The new role must share the same SOC code or be substantially similar in duties. Your priority date carries over, but the new employer must be willing to complete the remaining adjustment of status steps.
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