Green Card Renewals Manager Jobs
Renewals Manager roles sit squarely in the EB-2 and EB-3 green card categories, making PERM labor certification the standard sponsorship path. Employers file with DOL to certify no qualified U.S. worker is available, then petition USCIS for permanent residency. Processing runs 18 to 36 months from PERM filing through adjustment of status approval.
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Get Access To All JobsINTRODUCTION
Redpanda is pioneering the Agentic Data Plane (ADP) - a new category in AI infrastructure that makes it simple and secure to connect AI agents with enterprise data and systems. Built on a multi-modal data streaming engine, Redpanda empowers agentic applications that reason and act in real-time with speed, autonomy, and precision. Global leaders including Activision Blizzard, Cisco, Moody's, Texas Instruments, Vodafone and 2 of the top 5 banks in the U.S. rely on Redpanda to process hundreds of terabytes of data a day. Backed by premier venture investors Lightspeed, GV and Haystack VC, Redpanda is a diverse, people-first organization with teams distributed around the globe.
ABOUT THE ROLE:
This is a hybrid role based in our central Austin office, with a minimum of 3 days/week on-site.
We're looking for a Renewals Manager to join our growing Customer Success organization. In this role, you'll own a high-velocity book of renewal business across our SMB and mid-market customer segments, working closely with Account Executives, Customer Success Managers, and Finance to ensure customers renew on time and at the right value. The reports directly to the Director of Customer Success Management. This is a great opportunity for someone early in their SaaS career who is excited about customer retention, data-driven selling, and working in a fast-paced, technical environment.
YOU WILL:
- Own and manage a portfolio of renewal opportunities across SMB and mid-market accounts, ensuring timely and accurate renewal execution
- Partner with Customer Success Managers and Account Executives to identify at-risk accounts early and develop retention strategies
- Drive renewal forecasting accuracy by maintaining up-to-date opportunity data in Salesforce
- Lead commercial conversations with customers around contract terms, pricing, and multi-year options
- Identify and execute upsell and expansion opportunities at renewal time in collaboration with the sales team
- Work cross-functionally with Finance, Legal, and Deal Desk to ensure contracts are processed accurately and on time
- Track and report on renewal metrics including net revenue retention (NRR), churn, and on-time renewal rate
- Continuously improve renewal processes, playbooks, and templates to scale the program
YOU HAVE:
- 5-7 years of experience in a renewals, inside sales, account management, or customer success role at a SaaS company
- Demonstrated ability to manage a high-volume pipeline and consistently hit quota or renewal targets
- Strong organizational skills with the ability to prioritize and juggle multiple accounts and deadlines simultaneously
- Clear, professional communication skills — written and verbal — with comfort leading customer-facing conversations
- Experience working in Salesforce or a comparable CRM to manage pipeline and forecast
- A collaborative mindset and eagerness to work cross-functionally in a fast-moving environment
NICE TO HAVE:
- Experience in a technical SaaS, open source, cloud infrastructure, or developer tools company
- Familiarity with data streaming, Kafka, or AI/ML infrastructure concepts
- Exposure to renewal-specific tools such as Gong, ChurnZero, or Clari
- Startup or pre-IPO experience
COMPENSATION
- U.S. base salary range for this role is $105,000, not including bonus and/or commission. Our salary ranges are determined by role, level, and location. We strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process.
Join Redpanda if you'd enjoy being part of a fast-moving, diverse, people-first organization with team members around the globe and a culture based on trust, transparency, communication, and kindness. You'll dive into a nimble, high-impact team with the latest AI tools — and the budget to actually use them.
#LI-Remote
INTRODUCTION
Redpanda is pioneering the Agentic Data Plane (ADP) - a new category in AI infrastructure that makes it simple and secure to connect AI agents with enterprise data and systems. Built on a multi-modal data streaming engine, Redpanda empowers agentic applications that reason and act in real-time with speed, autonomy, and precision. Global leaders including Activision Blizzard, Cisco, Moody's, Texas Instruments, Vodafone and 2 of the top 5 banks in the U.S. rely on Redpanda to process hundreds of terabytes of data a day. Backed by premier venture investors Lightspeed, GV and Haystack VC, Redpanda is a diverse, people-first organization with teams distributed around the globe.
ABOUT THE ROLE:
This is a hybrid role based in our central Austin office, with a minimum of 3 days/week on-site.
We're looking for a Renewals Manager to join our growing Customer Success organization. In this role, you'll own a high-velocity book of renewal business across our SMB and mid-market customer segments, working closely with Account Executives, Customer Success Managers, and Finance to ensure customers renew on time and at the right value. The reports directly to the Director of Customer Success Management. This is a great opportunity for someone early in their SaaS career who is excited about customer retention, data-driven selling, and working in a fast-paced, technical environment.
YOU WILL:
- Own and manage a portfolio of renewal opportunities across SMB and mid-market accounts, ensuring timely and accurate renewal execution
- Partner with Customer Success Managers and Account Executives to identify at-risk accounts early and develop retention strategies
- Drive renewal forecasting accuracy by maintaining up-to-date opportunity data in Salesforce
- Lead commercial conversations with customers around contract terms, pricing, and multi-year options
- Identify and execute upsell and expansion opportunities at renewal time in collaboration with the sales team
- Work cross-functionally with Finance, Legal, and Deal Desk to ensure contracts are processed accurately and on time
- Track and report on renewal metrics including net revenue retention (NRR), churn, and on-time renewal rate
- Continuously improve renewal processes, playbooks, and templates to scale the program
YOU HAVE:
- 5-7 years of experience in a renewals, inside sales, account management, or customer success role at a SaaS company
- Demonstrated ability to manage a high-volume pipeline and consistently hit quota or renewal targets
- Strong organizational skills with the ability to prioritize and juggle multiple accounts and deadlines simultaneously
- Clear, professional communication skills — written and verbal — with comfort leading customer-facing conversations
- Experience working in Salesforce or a comparable CRM to manage pipeline and forecast
- A collaborative mindset and eagerness to work cross-functionally in a fast-moving environment
NICE TO HAVE:
- Experience in a technical SaaS, open source, cloud infrastructure, or developer tools company
- Familiarity with data streaming, Kafka, or AI/ML infrastructure concepts
- Exposure to renewal-specific tools such as Gong, ChurnZero, or Clari
- Startup or pre-IPO experience
COMPENSATION
- U.S. base salary range for this role is $105,000, not including bonus and/or commission. Our salary ranges are determined by role, level, and location. We strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process.
Join Redpanda if you'd enjoy being part of a fast-moving, diverse, people-first organization with team members around the globe and a culture based on trust, transparency, communication, and kindness. You'll dive into a nimble, high-impact team with the latest AI tools — and the budget to actually use them.
#LI-Remote
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Renewals Manager
Align your credentials with EB-2 requirements
Renewals Manager roles often require a bachelor's degree in business, finance, or a related field. If you hold a master's or have progressive experience totaling the equivalent, document it precisely, as USCIS scrutinizes the degree-to-role connection during I-140 adjudication.
Use O*NET to frame your specialty occupation case
Pull the O*NET profile for Renewals Manager to identify the standard education and skills benchmarks DOL and USCIS reference. Matching your resume language to those benchmarks strengthens both the PERM job description and your I-140 petition against RFE risk.
Target employers with established PERM filing histories
Insurance carriers, subscription-based SaaS companies, and financial services firms regularly sponsor Renewals Managers through PERM. Search OFLC Wage Search records by SOC code to identify employers who have previously certified this role in your target metro.
Search Migrate Mate to filter green card sponsoring employers
Not every Renewals Manager posting includes sponsorship language, which buries your options. Migrate Mate filters specifically for employers with active EB-2 and EB-3 sponsorship history, cutting the time you spend on roles that will never convert to permanent residency.
Negotiate PERM initiation timing before accepting an offer
Ask the employer during offer negotiation when they will begin the PERM prevailing wage determination with OFLC. Delays at this stage, often three to six months, push back your entire green card timeline, so confirming their process before you sign protects your long-term residency plans.
Verify the posted salary meets PERM prevailing wage levels
Use the OFLC Wage Search to look up the Level II or III prevailing wage for your target city before interviewing. If the posted range falls below the DOL threshold, the employer cannot complete PERM for that role, making sponsorship legally impossible regardless of intent.
Green Card Renewals Manager: Frequently Asked Questions
Do Renewals Manager roles typically qualify for EB-2 or EB-3 green card sponsorship?
Both categories apply, depending on the employer's job requirements. EB-2 fits if the role requires a master's degree or a bachelor's degree plus five or more years of progressive experience. EB-3 covers roles requiring a bachelor's degree without the advanced degree requirement. The employer's PERM job description controls which category applies, so the posted minimum qualifications matter significantly.
How does PERM green card sponsorship differ from H-1B for a Renewals Manager position?
H-1B visa is a temporary status capped at six years without an approved I-140, subject to an annual lottery, and must be renewed in three-year increments. PERM sponsorship targets permanent residency with no annual cap at the EB-3 level for most nationalities, no lottery, and employer-paid filing costs by convention. The tradeoff is time: PERM plus I-140 plus adjustment of status typically runs 18 to 36 months before you receive your green card.
What does the PERM labor certification process require from a Renewals Manager candidate?
Your employer drives PERM, not you. They obtain a prevailing wage determination from OFLC, conduct a supervised recruitment campaign, and document that no qualified U.S. worker applied. Your role is to ensure your credentials match the certified job description precisely. Any discrepancy between your actual qualifications and the PERM-filed requirements can trigger an I-140 denial or RFE from USCIS.
How can I find Renewals Manager jobs where the employer will actually sponsor a green card?
Most job postings don't specify green card sponsorship, which makes filtering difficult. Migrate Mate surfaces Renewals Manager roles from employers with documented EB-2 and EB-3 sponsorship histories, so you can focus your search on companies that have completed the PERM process for this role type before rather than guessing based on company size or industry.
Can I switch employers during the green card process without losing my place in line?
Once your I-140 is approved and your priority date is more than 180 days old, you can port to a same or similar Renewals Manager role at a new employer under the AC21 portability rule. The new role must share the same SOC code or be substantially similar in duties. Your priority date carries over, but the new employer must be willing to complete the remaining adjustment of status steps.